Suite Deluxe, 1 habitación, Terraza, vista a la ciudad | Ropa de cama de alta calidad y minibar
Ver disponibilidad

Opiniones de The Cumberland Hotel by NEU Collective

4.5 out of 5
The Cumberland Hotel by NEU Collective
Triq San Gwann, Valletta

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 263 de 383 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 90 de 383 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 383 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 383 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 383 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marcos, Rosario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente para viajes en familia, muy bueno el desayuno, la ubicación inigualable
Respuesta de Bridget Bonavia, el 27 ene. 2023
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay with us and found our hotel to be excellent for family trips, with a very good breakfast and an unbeatable location. We are glad that you had a pleasant experience with us and we hope to have the pleasure of welcoming you back again in the near future. We appreciate your kind words and positive feedback, it is always rewarding to hear that our guests had a great experience with us. If you have any further comments, please do not hesitate to contact us directly

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2021

10/10 Excelente

eumelia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2020
Respuesta de Bridget, el 5 mar. 2020
Thank you for leaving such positive feedback and we hope to welcome you back to The Cumberland!

4/10 Malo

MTA

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
El baño se inundaba completamente cada vez que una persona se duchaba. No resolvieron este problema durante nuestra estancia así que no pudimos hacer uso de la ducha durante nuestra estancia de fin de semana. Muy decepcionada con este tema.
Se hospedó 2 noches en enero de 2020
Respuesta de Bridget, el 5 mar. 2020
We are disappointed that your visit with us was not as pleasant as we all would have liked. We appreciate you as a valued guest of ours and I regret to hear that this was not properly followed up during your stay. I sincerely hope you will consider us again in the future. We can definitely do better, and I would love the opportunity to prove that to you. We would look forward to having an opportunity to welcome you back and delivering the level of product and service you have every right to expect from The Cumberland

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
El desayuno no es bueno son opciones , internet no hay, habitación sin ventana tamaño grande y mala atención en la recepción destacó buena ubicación.
Se hospedó 4 noches en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Pablo, Madrid, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonito hotel situado casi al lado de la concatedral de San Juan. Habitación moderna, funcional y espaciosa. Incluye, gratuitamente, varias capsulas de café Nespresso, tetera eléctrica, etc. Es difícil ponerle una pega, quizás el ancho de banda de la wifi gratuita (2 Mbps) podría ser un poco mejor. Terraza con bonitas vistas. El jacuzzi lo hemos dejado para el verano :) El personal, tanto de recepción como del restaurante extraordinariamente amable y eficiente. El desayuno incluido es a la carta. Incorpora una gran variedad de deliciosos y bien presentados platos que te dejan totalmente satisfecho. Finalmente, Malta en invierno es un sitio increíblemente verde con lugares preciosos. Volvería sin dudarlo en otra ocasión.
Se hospedó 4 noches en enero de 2019

8/10 Bueno

M. Luisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2018

10/10 Excelente

Lourdes, Sevilla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel realmente estupendo. El personal muy servicial nos organizaron excursiones. La habitación es súper bien y limpia. Las instalaciones estupendas. El desayuno incluido en el precio muy bueno y variado.
Se hospedó 3 noches en junio de 2018

10/10 Excelente

Rodrigo

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Mucha suerte
Esta a punto, seguíamos con pequeñas obras y todavía no funcionaba la terraza. Pero es un hotel buenísimo y muy bien situado.
Se hospedó 2 noches en mayo de 2018

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely boutique hotel. Staff were so amazing and accommodating. Location is perfect to explore.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Debra Jean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a great hotel in a really good location in Valletta. We had a deluxe room with a terrace which was clean and very comfortable. Although the terrace faced onto the street the room was very quiet at night. The staff are very polite and helpful. Breakfast in the Grana restaurant was very good. The location of the hotel is excellent, within walking distance of all the sights in Valletta, 10 minutes or so from the bus terminal and only about 15 minutes from the Gozo ferry terminal. I would definitely recommend this hotel.
Se hospedó 5 noches en marzo de 2024
Respuesta de frontofficemanager, el 1 abr. 2024
Dear,Thank you for your fantastic review! We're thrilled to hear that you had a great experience during your stay with us. It's wonderful to know that you found our hotel to be in a really good location and that you enjoyed your deluxe room with a terrace, finding it clean and very comfortable. We're pleased to hear that despite facing onto the street, the room was quiet at night. We're glad you found our staff to be very polite and helpful, and that you enjoyed the breakfast at the Grana restaurant. It's great to know that our hotel's location was convenient for exploring Valletta and its sights, as well as being close to transportation terminals. Thank you for recommending us, and we hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Alfredo

10/10 Excelente

Jan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great time. Thank you for all your services.
Se hospedó 8 noches en marzo de 2024
Respuesta de frontofficemanager, el 1 abr. 2024
Dearmany thanks for leaving us a review

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
lovely, little hotel. friendly staff
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Daria

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
I don't understand why they're writing that they're committed to sustainability and are eco-friendly - we were there 2 nights and got our bed sheets changed and towels changed (we did NOT leave them on the floor), also cleaner threw away the soap bar that we used once and left a new one... Unbelievable... The cleaner has also misplaced the things around the room, like I found a toothpaste inside my backpack in the room (?). The property is nice, but worn out in many places. Our room was on 1st floor and was it was loud - from 7am we could not sleep as the phone was constantly ringing at the reception and the staff was going around cleaning and preparing breakfast - there is completely no isolation at the door. The double bed felt nothing like 5 star hotel bed - very small and not too comfortable. The staff is very friendly and super polite, the location of the place is great.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were very helpful, location was fantastic, breakfast was excellent ( no need for lunch) Room modern and well cleaned , found the pillows too thick. That was the only negative point.
Se hospedó 7 noches en enero de 2024
Respuesta de front office manager, el 1 abr. 2024
Dear Kathleen,Thank you for your review! We're delighted to hear that you found our staff very helpful and that you enjoyed our fantastic location. It's great to know that you found the breakfast excellent and that your room was modern and well cleaned. We appreciate your feedback regarding the pillows, and we'll certainly take this into consideration for future improvements. Your satisfaction is important to us, and we're glad that overall, you had a positive experience during your stay with us. We hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Kind regards

10/10 Excelente

Roger Henry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice rooms nice location the only real downside that I saw was that they did not have a fitness room.
Se hospedó 6 noches en enero de 2024
Respuesta de frontofficemanager, el 1 abr. 2024
Dear Jeffrey,Thank you for your review! We're glad to hear that you liked our nice rooms and enjoyed our great location. We appreciate your feedback regarding the fitness room, and we understand the importance of having such facilities available for our guests. While we currently do not have a fitness room, we're always looking for ways to improve and enhance our offerings, and we'll certainly take your suggestion into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Alfredo

10/10 Excelente

Harit

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were professional and very friendly. Quiet hotel with comfortable beds. Nice views from balcony. Breakfast menu is amazing. We stayed here for 5 nights and would stay here again next time we are in Valletta!
Se hospedó 5 noches en enero de 2024

10/10 Excelente

HIROMI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
スタッフがみんな親切でした。部屋は洗練されて美しく快適で、バレッタの中心にありロケーションは最高にいいです。
Se hospedó 3 noches en enero de 2024
Respuesta de The Cumberland Hotel, el 8 ene. 2024
Dear esteemed guest,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Hotel Operations Manager

10/10 Excelente

PREDRAG

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay!
Amazing small hotell in central Valetta. Large room, quiet and clean. Very friendly and helpful staff! Breakfast ordered from the restaurants menu, included in our stay. Always tasty, fresh food/coffee and with very friendly and attentive servers. We were 2 adults and 1 teenager in the suite, with sofabed upstairs. Perfect solution for us instead of 2 rooms. Can definitely recommend!
Se hospedó 9 noches en diciembre de 2023
Respuesta de The Cumberland Hotel, el 8 ene. 2024
Dear esteemed guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Hotel Operations Manager

10/10 Excelente

Yusuf, Boston

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location in Valletta, wonderful suite with balcony, great shower, comfy bed and quiet despite all the hustle and bustle. Close to bus depot, shopping center, St John Co Cathedral and major attractions. Free water bottle daily and wonderful free breakfast. Rough towels, poor tea and coffee options, slow elevator, limited TV channels.
Se hospedó 6 noches en diciembre de 2023
Respuesta de The Cumberland Hotel, el 8 ene. 2024
Dear esteemed guest,Thank you for taking time to share your feedback with us. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Hotel Operations Manager

10/10 Excelente

Ermes

Se hospedó 4 noches en enero de 2024

10/10 Excelente

Francesca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
First Time in Malta
This was our first time in Malta and therefore our first time at The Cumberland Hotel. This is a lovely hotel, situated in the heart of Valletta. It is very close to shops and restaurants and places of interest, such as churches and museums. All of the staff we came into contact with at the hotel, receptionists, housekeeping staff, restaurant staff, were very friendly, polite and professional. Two of the reception staff stood out to us, they are Juliana and Zsanett, both of these receptionists were very helpful to us during our stay. The room was beyond our expectations, it was clean and tidy and very spacious. We booked a deluxe suite with a terrace and city view and we were not disappointed. Our stay included breakfast, there was a variety of items on the menu to choose from which catered to all tastes. The restaurant is situated on the ground floor of the hotel, the food was cooked fresh and was delicious. We ate at the restaurant every morning and on a couple of evenings. During Maltese bank holidays it is advisable to book a table at the restaurant if you want to eat there. It is a popular restaurant because of the good food and great service. I can definitely recommend The Cumberland Hotel as a place to stay in Malta.
Se hospedó 7 noches en diciembre de 2023
Respuesta de The Cumberland Hotel, el 8 ene. 2024
Dear esteemed guest,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning so many of our team here by name, we reward our team based on this not to mention the feel good factor.We look forward to hosting you again soon for another fantastic experience!Sincere regards,Hotel Operations Manager

10/10 Excelente

Annemarie

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Michael

Se hospedó 6 noches en noviembre de 2023

10/10 Excelente

Jung

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding hotel in Valletta
Everything is exactly same as photos shown in the reservation site! Modernly decorative and bedding is also comfortable. Welcome cookies are lovely and staff are very kind. The hotel is located at slanted street but unlike other streets no steps so easy to rolling the carriers. Breakfast is outstanding. It's not buffet style but order base from the menu, and tastes and amounts are so great. I love and highly recommend this hotel!
Se hospedó 2 noches en octubre de 2023
Respuesta de The Cumberland Hotel, el 18 nov. 2023
Dear Jung,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. We look forward to welcoming you again in the not too distant future.Sincere regards,Hotel Operations Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff were excellent, friendly and welcoming
Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Jane

Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Joyce, Greenwood Village

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Positives: great location, wonderful staff, and extraordinary breakfast. Negatives: rooms that face the courtyard get significant noise from people using the elevator, despite a sign at the elevator cautioning them to be quiet.
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 29 oct. 2023
Dear Joyce,Thank you for taking the time to post this review and also for the positive feedback it contains. We are disappointed not to have met your expectations and for not having been given the opportunity to make amends to your dissatisfaction with the room you were assigned. I trust we will have the opportunity to be of service again in the future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Two thumbs up to this boutique hotel
Services at this hotel was exceptional, whether at front desk or at the restaurant. Santiago at the reception deserves special mention. He was very helpful, professional and accommodating. Loved the deco. Centralized location, very convenient. Restaurant was excellent. Had dinner there everyday.
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 12 oct. 2023
Dear esteemed guest,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. . A special thank you for mentioning team members by name, we reward our team based on this ,not to mention the feel good factor. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovHotel Operations Manager

8/10 Bueno

Andrew

Se hospedó 4 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 8 oct. 2023
Dear Andrew,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Excelente

Joanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay. Staff were always friendly and helpful. The room was lovely and very clean. We will definitely stay again.
Se hospedó 7 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 8 oct. 2023
Dear Joanne,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us. We look forward to hosting you again soon for another fantastic experience!Sincere regards,Kole MisokovHotel Operations Manager

8/10 Bueno

Ghazal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A lovely Boutique hotel. Pleasantly surprised by the size of the room, like a suite really. Plenty of space for two. All the main tourist attractions were within walking distance. The staff were friendly and helpful, the room was clean. If I had to pick anything I’d say the pillows were like a puffed up balloon and I wanted to poke a needle through them to let out the air so I could get comfortable! Apart from that it was a great!
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 8 oct. 2023
Dear Ghazal,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Excelente

Carmelo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic stay. Amazing helpful staff. It was such a nice area and the room was a welcome haven when we wanted to have a good rest in the lovely atmosphere.
Se hospedó 4 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 8 oct. 2023
Dear Carmelo,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. We always strive for excellence in every aspect, and your feedback reinforces our dedication to this endeavour. We cherish your positive sentiments and look forward to welcoming you back on your next visit.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Excelente

Stephen Lewis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place, would stay again
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 8 oct. 2023
Dear Mr.Lewis,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us.We look forward to your return.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Accessibility to Valletta
Se hospedó 8 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 8 oct. 2023
Dear Paul,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Excelente

Nicholas Charles

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is perfect for those that like exploring rather then lounging by a pool. Perfectly situated in the centre of Valletta you are just a short stroll from several historic sites of interest and countless fabulous restaurants, including the one in the hotel, which serves up not only fantastic breakfasts but amazing evening meals also. If you want to explore further the Valletta waterfront is close by with access to the Gozo ferry and crossings across the harbour to the ancient cities. The Valletta bus station is close by too with easy routes all over the island, we visited Mdina (a definite must see) and Mosta using the buses. Overall this hotel is ideal for a stay in Valletta, the staff were very friendly and helpful, highly recommended.
Se hospedó 7 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 14 sept. 2023
Dear Nicholas,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you.We look forward to welcoming you again in the not too distant future.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Cassia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maravilhosa
Fantástica
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Cumberland Hotel, el 14 sept. 2023
Dear Cassia,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great time for our 6 night stay. The staff were very helpful.
Se hospedó 6 noches en agosto de 2023
Respuesta de The Cumberland Hotel, el 14 sept. 2023
Dear Jennifer,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and service were excellent. Hotel is amazing and in a great location. Pillows could have been more comfortable.
Se hospedó 1 noche en julio de 2023
Respuesta de The Cumberland Hotel, el 28 jul. 2023
Dear Michael,Thank you for taking the time to leave a review after your stay with us here at The Cumberland Hotel I am delighted to read that you had a most enjoyable stay and were well looked after by the team. I will be pleased to share your kind words and we will look forward to welcoming you back soon.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Gonzalo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good experience. Will stay again and wil recommend to friends.
Se hospedó 3 noches en julio de 2023
Respuesta de The Cumberland Hotel, el 28 jul. 2023
Dear Gonzalo,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

julie

Se hospedó 6 noches en junio de 2023
Respuesta de The Cumberland Hotel, el 28 jul. 2023
Dear Julie,Thank you for taking the time to post this review. We trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Olgica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place, highly recommended!
Loved the hotel, it's location and hospitality!
Se hospedó 3 noches en junio de 2023
Respuesta de The Cumberland Hotel, el 25 jun. 2023
Dear Olgica,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Mr David

Se hospedó 6 noches en junio de 2023
Respuesta de The Cumberland Hotel, el 25 jun. 2023
Dear Mr.David,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Center location with cafes, shops and views of the bay right outside the door. Easy walk to all major attractions in town. Hotel staff are very friendly, especially manager Cole who gave us many good restaurant recommendations. Our junior suite is well appointed and very quiet. The hotel has a very good restaurant too and portions are ample. Breakfast comes with many tasty choices but service pace is a bit slow. If you are in a hurry in the morning,stick with simple baking goods.
Respuesta de The Cumberland Hotel, el 25 jun. 2023
Dear Dawn,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning team member here by name, we reward our team based on this - not to mention the feel good factor. Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

JEAN-MARC

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location Nice staff member Passionate owner Nice room set up Beautiful view from roof top Sunny all the time :-)
Se hospedó 4 noches en junio de 2023
Respuesta de The Cumberland Hotel, el 25 jun. 2023
Dear Jean Marc,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent position, helpful staff and all round good hotel experience. Would certainly recommend!
Se hospedó 7 noches en junio de 2023
Respuesta de The Cumberland Hotel, el 25 jun. 2023
Dear Michael,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Excelente

patrick

Se hospedó 1 noche en junio de 2023
Respuesta de The Cumberland Hotel, el 28 jul. 2023
Dear Patrick,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager