Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 510 de 1000 opiniones" "
10 - Excelente
510
Puntuación de 8, es decir, Bueno. Basada en 371 de 1000 opiniones" "
8 - Bueno
371
Puntuación de 6, es decir, Aceptable. Basada en 77 de 1000 opiniones" "
6 - Aceptable
77
Puntuación de 4, es decir, Malo. Basada en 27 de 1000 opiniones" "
4 - Malo
27
Puntuación de 2, es decir, Terrible. Basada en 15 de 1000 opiniones" "
2 - Terrible
15
9.0/10
Limpieza
9.2/10
Servicio y personal
8.4/10
Servicios
8.6/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
WALTER FRANK
Viaje familiar
7 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was very good, the breakfast personal was fantastic. Thanks a lot.
WALTER FRANK
Se hospedó 1 noche en octubre de 2023
Respuesta de Ankit, el 7 nov. 2023
Hi Walter,We're thrilled to hear that you had a very good experience and that our breakfast team made a fantastic impression. Thank you for taking the time to share your appreciation. We look forward to your next visit.Best regards,Ankit K.Front Office Manager
10/10 Excelente
Karla
15 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you
Karla
Se hospedó 1 noche en octubre de 2023
Respuesta de Ankit, el 17 oct. 2023
Hi Karla,Thank you for the perfect rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Best regards,Ankit K.Front Office Manager
8/10 Bueno
veronica
Viaje en pareja
23 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Solo elnolor a gato es asfixiante
veronica
Se hospedó 1 noche en agosto de 2023
Respuesta de Ankit, el 25 ago. 2023
Hi Veronica,We apologize for any inconvenience you experienced with regards to the smell. Please know that we take guest feedback seriously and we will address this issue to ensure a more pleasant experience for all of our guests. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly. Thank you for bringing this to our attention.Best Regards,Ankit K.Front Office Manager
8/10 Bueno
Roberto Antonio
Viaje en pareja
14 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Los cuartos son accesibles y para los que vienen en carro son comodos cerca de las habitaciones.
Roberto Antonio
Se hospedó 3 noches en agosto de 2023
Respuesta de Ankit, el 17 ago. 2023
Hi Roberto,We appreciate your review! It's great to hear that our accessible rooms and convenient parking made your stay comfortable. If you have any further suggestions or comments to improve our services, feel free to share. We look forward to hosting you again in the future!Best Regards,Ankit K.Front Office Manager
10/10 Excelente
Carmen
Viaje familiar
20 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fácil para desplazarte dentro de la propiedad, rico el desayuno, excelente atención del personal!!
Carmen
Se hospedó 5 noches en septiembre de 2022
8/10 Bueno
LILIA CONCEPCION
Viaje familiar
19 jul. 2022
Le gustó: Limpieza, servicios, condiciones de la propiedad
Renovar colchones
LILIA CONCEPCION
Se hospedó 7 noches en julio de 2022
8/10 Bueno
LILI CONCEPCION
Viaje familiar
19 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Renovar colchones
LILI CONCEPCION
Se hospedó 1 noche en julio de 2022
10/10 Excelente
ALEJANDRO
Viaje familiar
2 mar. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ALEJANDRO
Se hospedó 8 noches en diciembre de 2019
Respuesta de Andrea, el 3 mar. 2020
Dear Alejandro,
Dear Greenwood,
Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel.
It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit.
Thank you again for your rating, and we look forward to welcoming you back for another stay soon.
Kind regards,
Andrea
10/10 Excelente
Marcos
3 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Marcos
Se hospedó 1 noche en septiembre de 2019
Respuesta de Andrea, el 7 oct. 2019
Dear Marcos,
Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel.
It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit.
Thank you again for your rating, and we look forward to welcoming you back for another stay soon.
Kind regards,
Andrea
10/10 Excelente
Cliente verificado
19 ago. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy correcto. Habitaciones amplias y con todo lo necesario
Cliente verificado
Se hospedó 2 noches en agosto de 2019
Respuesta de Andrea, el 21 ago. 2019
Dear Valued Guest,
Thank you for taking the time to share your feedback and comments with us following your recent stay at BEST WESTERN PLUS Burnaby Hotel.
It is wonderful to see that your stay with us has been exceptional, and I am delighted to hear that you found the rooms to be spacious and well-equipped with everything you need.
Should you ever have any questions, issues, or concerns during your stay, please do not hesitate to let us know as we have staff members available at our front desk 24 hours a day, 7 days a week to assist you.
Thank you again for your review, and we look forward to your next visit.
Kind regards,
Andrea
8/10 Bueno
Hector
5 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aventura en Vancouver
Los cuartos del hotel eran espaciosos. Un poco outdated pero bien. Limpio. La sección donde estábamos no tenía elevador. Personal del hotel eran amables. Desayuno común. El area era céntrica.
Hector
Se hospedó 5 noches en mayo de 2019
Respuesta de Andrea, el 11 jun. 2019
Dear Hector,
Thank you for taking the time to review your recent stay at BEST WESTERN PLUS Burnaby Hotel.
It is great to see that your stay with us has been enjoyable overall. I am delighted to hear that you enjoyed the clean and spacious rooms, and that you were also able to take advantage of and enjoy our hotel's complimentary buffet-style breakfast and our property's central and convenient location to shopping, dining, and transit options in Burnaby.
You will be pleased to also know that we are gradually updating each guest room to ensure that they look modern.
Thank you again for your review, and we look forward to welcoming you back for another stay soon.
Kind regards,
Andrea
8/10 Bueno
Cliente verificado
3 jun. 2019
Le gustó: Limpieza y comodidad de las habitaciones
Cliente verificado
Se hospedó 3 noches en mayo de 2019
Respuesta de Andrea, el 4 jun. 2019
Dear Valued Guest,
Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel.
It is wonderful to see that your stay with us has been exceptional overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and offerings on this visit.
Thank you again for your review, and we look forward to welcoming you back for another stay soon.
Kind regards,
Andrea
8/10 Bueno
Susan
Viaje en pareja
12 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast was excellent and staff very helpful
Susan
Se hospedó 1 noche en mayo de 2024
8/10 Bueno
Hayden
Viaje familiar
11 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was quite and very easy to get checked in.
Hayden
Se hospedó 1 noche en mayo de 2024
8/10 Bueno
David
Viaje de negocios
11 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A good affordable hotel. Nothing fancy but clean and organized. The breakfast is excellent with lots of options. The area is a bit gritty and noisy for a country folk like me.
David
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Jill
11 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff! Very nice clean property
Jill
Se hospedó 2 noches en mayo de 2024
8/10 Bueno
Brent
9 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brent
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Chi
Viaje familiar
9 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
T
Chi
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Travis, Edmonton
7 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Travis
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Dyan
6 may. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
The staff were all very nice and accommodating. I would stay here again for sure!
Dyan
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Carrol
Viaje familiar
6 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It appears to be an older property but well maintained and updated.
Carrol
Se hospedó 1 noche en mayo de 2024
8/10 Bueno
Lisa
6 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, easy to find,, near shopping, parking included, breakfast included. Very clean laundry area with ice machine and vending machine for convenience
Lisa
Se hospedó 3 noches en mayo de 2024
10/10 Excelente
Candice
Viaje familiar
5 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They had a amazing breakfast. The staff was friendly.
Candice
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Shravan
Viaje familiar con niños
4 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay near Vancouver but away from the traffic with good access to Capilano Bridge , Surrey, cypress falls
Shravan
Se hospedó 1 noche en mayo de 2024
8/10 Bueno
Mathias
Viaje en pareja
4 may. 2024
Le gustó: Limpieza y servicio y personal
Solides Hotel, teilweise abgewohnt
Mathias
Se hospedó 3 noches en mayo de 2024
10/10 Excelente
Ching Ko
Viaje familiar
2 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Maybe more water bottles if possible. We were given a good amount during our stay.
Ching Ko
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Antonius Van
Viaje en pareja
30 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice with alot of restaurants
Antonius Van
Se hospedó 8 noches en abril de 2024
10/10 Excelente
KEVIN, KAMLOOPS
30 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
KEVIN
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Pablo
28 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent
Pablo
Se hospedó 3 noches en abril de 2024
8/10 Bueno
Ryan
21 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ryan
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Joanne
19 abr. 2024
Joanne
Se hospedó 3 noches en abril de 2024
10/10 Excelente
Nitsan
Viaje de negocios
19 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel staff was very friendly, room was very clean and comfortable
Nitsan
Se hospedó 3 noches en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Nitsan,Thank you for taking the time to share your review. It is wonderful to see that your stay with us has been exceptional overall. We sincerely appreciate your compliment on our clean room and superior level of customer service. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. Sincerely,RositaGuest Service
10/10 Excelente
Lars
18 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A well run hotel. Better than average breakfast, and friendly, helpful staff.
Lars
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Lars,Thank you so very much for taking the time to review. I am delighted to see of what an enjoyable stay you had and It's great to hear that you enjoyed our breakfast and the service provided by our staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service
10/10 Excelente
Scott
17 abr. 2024
Le gustó: Limpieza
Very nice facility, friendly attentive staff, good breakfasts.
Scott
Se hospedó 5 noches en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Scott,Thank you for your excellent feedback! We're thrilled that you were impressed with your stay, especially with our friendly staff, nice facility, and good breakfast. We take great pride in maintaining a high standard of service and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay in the future.Regards,RositaGuest Service
8/10 Bueno
Seyedmehran
Viaje de negocios
17 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staffs. Convenient checking / check out
Seyedmehran
Se hospedó 3 noches en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Seyedmegran,Thank you for sharing your positive experience. We’re glad to hear that you found th our staff were freindly and check out and in progress was convenient. We value your insights and will keep them in mind as we strive to enhance our guest experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service
10/10 Excelente
Scott, Langley
Viaje familiar
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Scott
Se hospedó 4 noches en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Scott,Thank you so much for your amazing review about us. We strive to provide the best service for all our valued guests, and we are glad to hear that you had enjoyed stay with us. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service
8/10 Bueno
Anita
Viaje familiar
15 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am not usually a fan of motels, but this was a good experience. Facility is older but very clean and comfortable. Bathrooms are small but I wasn't there for a spa ecperience. The staff were lovely, especially in the breakfast room and the ladies cleaning rooms. Front desk aren't as friendly ... Very much just get your request taken care without pleasantries. They could work on that a bit ... They a t a bit miserable. Breakfast is good! Overall a great stay in a convenient location. I was pleasantly surprised and would come again.
Anita
Se hospedó 2 noches en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Hello, Anita.Thank you for your feedback. We're glad that our central location and the friendliness of our breakfast attendant and room attendant added positively to your stay. However, I am very sorry to hear that our front desk agents are not friendly. We will be using your feedback to implement improvements to ensure we offer a better experience for our guests in the future. We appreciate your understanding of the property's age and are committed to providing a comfortable and enjoyable experience. We look forward to welcoming you back on your next visit.Sincerely,RositaGuest Service
10/10 Excelente
Joyce
Viaje en grupo
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite, clean, shopping.
Joyce
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Joyce,Thank you for your feedback. We're glad that our central location and our quite clean room added positively to your stay. We strive to provide a pleasant and comfortable stay for all our guests, and we're delighted we could achieve this for you. We look forward to welcoming you back for another great stay in the near future.Regards,RositaGuest Service
10/10 Excelente
Shawn
Viaje familiar
13 abr. 2024
Le gustó: Condiciones de la propiedad
Very friendly staff.
Shawn
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Shawn,Thank you very much for reviewing your recent stay at BEST WESTERN PLUS Burnaby Hotel. I am thrilled to hear that your stay with us has been exceptional, and that you enjoyed the level of service provided by our friendly staff. We strive to deliver a superior level of customer service to ensure that our guests have a comfortable and enjoyable stay. Thank you once again for choosing Best Western Plus Burnaby Hotel. We sincerely appreciate your business, and we value the opinions of our guests. We look forward to welcoming you back in the near future.Regards,RositaGuest Service
10/10 Excelente
Richard
11 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Richard
Se hospedó 1 noche en abril de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Richard,Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Regards,RositaGuest Service
10/10 Excelente
ngoc
1 abr. 2024
ngoc
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western PLUS Burnaby, el 22 abr. 2024
Dear Ngoc,Thank you for the wonderful rating! If you have any feedback or suggestions for further improvement, please let us know. We hope to see you again soon.Sincerely,RositaGuest Service
6/10 Aceptable
Daryl
29 mar. 2024
Daryl
Se hospedó 3 noches en marzo de 2024
Respuesta de Best Western PLUS Burnaby, el 8 abr. 2024
Thank you for sharing your rating with us. We value your feedback and would appreciate more details about your stay to help us improve and better meet your expectations. If you have any specific comments or suggestions, please feel free to share them with us. Your input is important, and we hope to have the opportunity to provide you with an even better experience in the future.Regards,RositaGuest Service
10/10 Excelente
Peter
Viaje en pareja
29 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All staff were friendly, accommodating and very helpful.
Room was quiet, modern and very clean. Breakfast provided was excellent.
Peter
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western PLUS Burnaby, el 30 mar. 2024
Thank you for your feedback. We're glad that our clean, quite room and the friendliness of our staff added positively to your stay. It's also great to hear that you enjoyed the quality and selection of our complimentary breakfast. We look forward to welcoming you back on your next visit.Regards,RositaGuest Service
10/10 Excelente
Amandeep
Viaje de negocios
26 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best stay ! Good staff !
Amandeep
Se hospedó 1 noche en enero de 2024
Respuesta de Best Western PLUS Burnaby, el 27 mar. 2024
Hello, Amandeep. Thank you very much for your great comments! We are so very pleased you enjoyed your stay and that the team took wonderful care of you. We strive to provide the best for our guests. Hope to see you again soon!Sincerely,RositaGuest Service
8/10 Bueno
GAMAL, ROCKVILLE
Viaje familiar
26 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is centrally located and a clean place to stay.
GAMAL
Se hospedó 5 noches en marzo de 2024
Respuesta de Best Western PLUS Burnaby, el 27 mar. 2024
Hello, Gamal. Thank you so much for your review and the nice compliment on the clean place and the hotel's wonderful location. We are located 10 minutes away from Metrotown and 30 minutes driving distance to Downtown Vancouver. We are looking forward to another opportunity to welcome you back again.Sincerely,RositaGuest Service
6/10 Aceptable
Vivek
24 mar. 2024
Vivek
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western PLUS Burnaby, el 26 mar. 2024
Hello, Vivek. Thank you for your rating. We're committed to providing a great experience for our guests, and it seems we may have areas to improve upon. We would greatly appreciate any specific feedback you could provide to help us enhance our service and facilities. We hope to have the opportunity to offer you a better experience in the future.Sincerely,RositaGuest Service
8/10 Bueno
Gilbert
19 mar. 2024
Le gustó: Condiciones de la propiedad
Easy parking
Gilbert
Se hospedó 1 noche en marzo de 2024
Respuesta de Best Western PLUS Burnaby, el 20 mar. 2024
Thank you so very much for taking the time to review. I am delighted to read of what an enjoyable stay you had and glad to read that take advantage of and enjoy service we provide and hotel’s complimentary amenities and offerings such as free parking. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future.Sincerely,RositaGuest Service
6/10 Aceptable
Kirby
Viaje de negocios
12 mar. 2024
Le gustó: Servicio y personal
Friendly and efficient staff; old saggy uncomfortable bed and very noisy, seems to be little insulation between rooms.
Kirby
Se hospedó 8 noches en marzo de 2024
Respuesta de Best Western PLUS Burnaby, el 15 mar. 2024
Thank you very much for review. I am thrilled to see that your stay with us has been exceptional, and that you enjoyed the level of service provided by our staff. We appreciate your comments on the room's condition and will take them into account as we plan for future upgrades. We look forward to welcoming you back and hope to make your next stay even more comfortable.Regards,Rositta
8/10 Bueno
Amanda
3 mar. 2024
Le gustó: Limpieza y servicio y personal
Amanda
Se hospedó 2 noches en febrero de 2024
Respuesta de Best Western PLUS Burnaby, el 12 mar. 2024
Hello, Amanda. Thank you very much for your great review! We are so very pleased you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
10/10 Excelente
Courtney
29 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Courtney
Se hospedó 1 noche en febrero de 2024
Respuesta de Best Western PLUS Burnaby, el 2 mar. 2024
Thank you very much for taking the time to provide us an excellent rating. It is wonderful to see that you had a satisfactory stay with us, and you were able to take advantage of and use our amenities and offerings. Your business is very important to us and we value your feedback. We look forward to welcoming you back in the near future!Regards,Rosita