The location is unbeatable, as the hostel is centrally located and within walking distance of so many great parts of downtown Vancouver. It is also close to transit options, making it convenient to get here or leave by bus or SkyTrain.
The 24-hr on-site staff is very helpful and accommodating, as I got very quick responses to my emails prior to my stay.
The website mentioned towels for hire, but that was not the case upon inquiring about them via email. Other things like toiletries can be easily taken care of from the customers' end, but I think having towels available (either for small fee or via a deposit system) would be very helpful and an absolute game-changer, something that would have significantly enhanced my stay.
I would definitely choose the Cambie Hostel Downtown again due to its price and location.