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Opiniones de Divya Sutra Suites on Robson Downtown Vancouver

2.5 out of 5
Divya Sutra Suites on Robson Downtown Vancouver
1431 Robson Street, Vancouver, BC

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 72 de 168 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 47 de 168 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 168 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 168 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 168 opiniones" "

7.8/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Karla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management , el 24 ene. 2024
Dear Guest, Thank you for staying with us and leaving us a review. We are looking forward to welcome you again soon!Sincerely,

6/10 Aceptable

Katrina

Viaje en pareja
Le gustó: Limpieza
The suite itself is quite large! Check-in was easy and staff were nice. The suite was clean and the cleaning staff came by after a night to check if we needed anything. As it’s an older building, both the walls and the curtains are quite thin, so bring earplugs and a sleep mask if this would bother you. One piece of constructive criticism for the front desk staff: I had an unfortunate situation during my stay where a guest across from my room was having some sort of breakdown - screaming at the top of her lungs, throwing things, yelling at her husband, running between her room and another room down the hall with her crying child — on and off ALL day long. Things were escalating quickly, and I witnessed the woman run out in her underwear, screaming and spanking her child in the middle of the hallway. By the time the hotel finally sent someone up, the woman had briefly calmed down, so the staff didn’t seem to believe me and didn’t bother to knock and check on her and her child. I let them know that far above the noise complaint, this is a safety and potential domestic issue. The staff seemed annoyed at me rather than concerned. Overall, it took many hours and 5 calls to the front desk for someone to actually knock on her door and talk to the woman, and they only did so when I let them know that I had a recording of it. Their lack of responsiveness left me feeling distressed and concerned. In future, these types of issues should be handled properly and immediately.
Se hospedó 2 noches en mayo de 2024
Respuesta de Divya Sutra Management, el 13 may. 2024
Dear Katrina,Thank you for sharing your experience with us. We're delighted to hear that you found our suite spacious, enjoyed a smooth check-in process, and appreciated the cleanliness maintained by our diligent cleaning staff. The situation you described is indeed rare and does not reflect the high standards of service and guest satisfaction we strive to maintain. Upon receiving your reports, our team immediately took action to address the situation. While it may have taken some time to fully resolve, please know that our staff worked diligently to ensure the safety and comfort of all involved parties. We took appropriate measures to support the guests in question and provided them with the necessary assistance. We are committed to learning from this experience to better serve our guests in the future. Thank you for your understanding.Sincerely,Divya Sutra Management

10/10 Excelente

Rose

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you r looking for something nicer in downtown vancouver, here is the right place for you
Se hospedó 2 noches en mayo de 2024
Respuesta de Divya Sutra Management, el 13 may. 2024
Dear Rose,Thank you for your recommendation! We're glad to be considered the right place for those seeking a nicer experience in downtown Vancouver. We strive to provide exceptional service and amenities for our guests, and we're delighted to know that our efforts are being recognized. We look forward to the opportunity to welcome you or anyone seeking a high-quality stay in the heart of Vancouver!Sincerely,Divya Sutra Management

2/10 Terrible

Parveen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So old and poor maintained place
Se hospedó 1 noche en mayo de 2024
Respuesta de Divya Sutra Management, el 13 may. 2024
Dear Parveen,Dear Said,We value all feedback and are committed to addressing any concerns raised. We would appreciate the opportunity to further discuss your review to gain a better understanding of your concern. Please feel free to reach out to us directly so we can assist you accordingly. Thank you for your understanding.Sincerely,Divya Sutra Management

4/10 Malo

Said Abdul Qadim

Se hospedó 2 noches en mayo de 2024
Respuesta de Divya Sutra Management, el 13 may. 2024
Dear Said,We value all feedback and are committed to addressing any concerns raised. We would appreciate the opportunity to further discuss your review to gain a better understanding of your concern. Please feel free to reach out to us directly so we can assist you accordingly. Thank you for your understanding.Sincerely,Divya Sutra Management

8/10 Bueno

Anoop, ALBUQUERQUE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Very close to the cruise port. Actually you can walk to the port of you didn't mind walking 20 minutes or so. Los of restaurants near by. One pizza place is right next to it. A very good place of you want to take a cruise. Rooms come with from kitchen and cups and plates etc.
Respuesta de Divya Sutra Management, el 10 may. 2024
Dear Anoop,Thank you for sharing your experience at Divya Sutra Suites! It's fantastic to hear that you found our location so convenient, especially being within walking distance of the cruise port. We're glad you enjoyed the abundance of nearby restaurants, including the pizza place next door. Our fully-equipped rooms aim to provide guests with everything they need for a comfortable stay, including kitchen amenities. We appreciate your kind words and hope to welcome you back for another cruise adventure soon!Sincerely,Divya Sutra Management

10/10 Excelente

Lehn

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Divya Sutra Management, el 13 may. 2024
Dear Lehn,Thank you for the fantastic 5-star rating! Your satisfaction is our greatest reward. We're glad to see that you had an exceptional experience during your stay. Your support means the world to us, and we look forward to welcoming you back for another memorable stay in the future!Sincerely,Divya Sutra Management

10/10 Excelente

Michelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front staffing was very polite.room was comfortable and clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Divya Sutra Management, el 9 may. 2024
Dear Michelle,We're glad to hear that you had a pleasant experience with our front staff and that you found your room comfortable and clean! Providing excellent customer service and maintaining cleanliness are top priorities for us, and we're delighted that you noticed and appreciated our efforts. Your kind words will be passed along to our team members as encouragement for their hard work. We look forward to welcoming you back to Divya Sutra Plaza and Conference Centre soon!Sincerely,Divya Sutra Management

6/10 Aceptable

james

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Property was fine but just a bit tired.
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 9 may. 2024
Dear James,Thank you for your feedback. We continuously strive to improve and update our facilities to ensure a comfortable and enjoyable experience for all our guests. If there's anything specific you believe we could improve upon, please feel free to share—we're here to listen and make your future stays even better. Thank you for choosing Divya Sutra Plaza and Conference Centre, and we hope to welcome you back soon.Sincerely,Divya Sutra Management

6/10 Aceptable

Lisa

Viaje en pareja
Nightly rate was inexpensive, but you get what you pay for. 1st floor was up some stairs and my husband is handicapped so that was a little rough.
Se hospedó 2 noches en mayo de 2024
Respuesta de Divya Sutra Management, el 9 may. 2024
Dear Lisa,Thank you for sharing your experience with us. We're glad to hear that you found our nightly rates to be affordable. We aim to provide not only value but also comfort and convenience to all our guests, regardless of price. If you have any specific preferences or requirements for your next visit, please let us know in advance, and we'll do our best to accommodate you.Sincerely,Divya Sutra Management

10/10 Excelente

Guadalupe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the area and it was a nice place to stay I just didn’t like that the parking wasn’t included with the stay
Se hospedó 2 noches en mayo de 2024
Respuesta de Divya Sutra Management, el 9 may. 2024
Dear Guadalupe,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the area and found our property to be a pleasant place to stay. We aim to provide value to our guests, including complimentary amenities whenever possible, parking fees are sometimes necessary to cover the costs of maintenance and security for our parking facilities. We value your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely,Divya Sutra Management

8/10 Bueno

Christine

Le gustó: Limpieza y servicio y personal
I loved my stay here and it had a lot more than I was expecting. My 2 queen sized beds room also had a full kitchen. I enjoyed that the neighborhood is walkable with many dining options in addition to a grocery store just a few blocks away. I would have cooked during my stay but there were so many fun and interesting places to eat from all over the world just steps away. The building is older with worn and dated fixtures but even that considered it was a bargain for the price and the experience to enjoy the city. The bed was clean and comfortable. Plus there was a cute balcony that I enjoyed drinking coffee on. I stayed here prior to a cruise ship departure. It is a 20 minute walk to the ship and this hotel is on the list of places that works with the luggage delivery service. It was nice to send off my bags then take a pleasant stroll to the ship. Knowing that the kitchen type unit is available and my absolute love of the surrounding area I will definitely be back with my kids in the future.
Se hospedó 2 noches en mayo de 2024
Respuesta de Divya Sutra Management, el 9 may. 2024
Dear Christine,Thank you for your feedback! It's wonderful to know that you appreciated the convenience of having a grocery store close by and that you had a delightful time exploring the diverse culinary offerings in the area. We're also delighted that you found the bed clean and comfortable and that you were able to relax on the balcony with a cup of coffee. We appreciate your kind words and your patronage. Safe travels until we see you again!Sincerely,Divya Sutra Management

8/10 Bueno

Sita

Comfortable room. Friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Divya Sutra Management, el 8 may. 2024
Dear Sita,We're happy to hear that you found your room comfortable and that our staff were friendly during your stay! Providing a comfortable and welcoming experience for our guests is our top priority, and we're delighted that we could meet your expectations in these areas.Your feedback is greatly appreciated, and we're grateful for your kind words. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!Sincerely,Divya Sutra Management

8/10 Bueno

Craig

Viaje familiar
Le gustó: Limpieza y servicio y personal
The location of hotel is great, shopping, dining and events at bc place or gm place within walking distance. As well as Stanley park and beaches. Building is pretty old, but well kept. Parking is decent for being downtown.
Se hospedó 1 noche en mayo de 2024
Respuesta de Divya Sutra Management, el 7 may. 2024
Dear Craig,Thank you for taking the time to share your experience at our Divya Sutra Suites. We take pride in our proximity to Stanley Park and the beaches, providing our guests with the opportunity to explore and enjoy the beauty of the area. We make every effort to ensure it is well maintained to provide a comfortable and pleasant stay for our guests. Your recognition of our efforts is truly appreciated. We look forward to welcoming you back on your next visit and providing you with another enjoyable stay.Sincerely,Divya Sutra Management

6/10 Aceptable

Christina

Viaje en pareja
Le gustó: Servicio y personal
Location of hotel was awesome. It’s an older hotel but would definitely stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Divya Sutra Management, el 7 may. 2024
Dear Christina,We greatly appreciate your recent feedback regarding your stay with us. It's fantastic to hear that you enjoyed the location of our hotel. We take pride in our prime location and are delighted that it added to your overall experience. Your satisfaction is our top priority, and we are committed to ensuring that every aspect of your stay meets or exceeds your expectations.Thank you for your kind words and for considering us for your future accommodation needs. We look forward to welcoming you back and providing you with another memorable experience.Sincerely,Divya Sutra Management

8/10 Bueno

Shari

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Divya Sutra Management, el 7 may. 2024
Dear Shari,Thank you for choosing to stay with us and for taking the time to rate your experience.We appreciate your acknowledgment of our hotel with a 4-star rating. Your feedback is essential to us as we continuously strive to provide exceptional service and accommodations to all our guests. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Sincerely,Divya Sutra Management

6/10 Aceptable

Gail

Viaje en pareja
Le gustó: Servicio y personal
Older property. My room could use a bit of an update. Not to make it new because again it’s an older property but to make it “cleaner”
Se hospedó 1 noche en mayo de 2024
Respuesta de Divya Sutra Management, el 7 may. 2024
Dear Gail,Thank you for sharing your thoughts on your recent stay with us. We strive to maintain high standards of cleanliness and comfort for all our guests. We respect that individual preferences vary, we assure you that we regularly assess our rooms to ensure they meet our high standards. Your feedback is valuable as it helps us continually improve our services and facilities. Thank you and we look forward to welcoming you back soon!Sincerely,Divya Sutra Management

2/10 Terrible

aleyna

No le gustó: Limpieza y condiciones de la propiedad
The bed linens were yellow.
Se hospedó 2 noches en abril de 2024
Respuesta de Divya Sutra Management, el 7 may. 2024
Dear Aleyna,We strive to maintain high standards of cleanliness and comfort throughout our hotel. We have rigorous quality control measures in place to ensure that our linens are consistently fresh and clean. Without specific details or evidence, it's challenging to address your concern directly. However, we appreciate your feedback and will continue to monitor and improve our services to ensure a pleasant experience for all our guests.Sincerely,Divya Sutra Management

10/10 Excelente

jay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was in room 403 and i left my Bluetooth speaker. Is there any way you can ship it to me please???
Se hospedó 2 noches en abril de 2024
Respuesta de Divya Sutra Management, el 2 may. 2024
Dear Jay,Please contact our front desk as soon as possible to provide details about your Bluetooth speaker. We'll do our best to locate it. Thank you for reaching out, and we hope to assist you in retrieving your speaker promptly.Sincerely,Divya Sutra Management

10/10 Excelente

Jaein

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Respuesta de Divya Sutra Management, el 1 may. 2024
Dear Jaein,Thank you so much for the wonderful review and the fantastic 5-star rating! We're glad that you had a great experience at Divya Sutra Suites on Robson. If you have any further feedback or if there's anything we can do to make your next stay even more enjoyable, please feel free to reach out. We can't wait to welcome you back for another fantastic stay!Sincerely,Divya Sutra Management

8/10 Bueno

TIEN

Viaje familiar
Le gustó: Servicios
Space big and with a lot of facilities
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 1 may. 2024
Dear Tien,Thank you for your review! We're happy to hear that you enjoyed the spaciousness and range of facilities at Divya Sutra Suites on Robson. Providing a comfortable and convenient stay is our top priority, and we're glad you had a great experience. We hope to have the pleasure of hosting you again in the future!Sincerely,Divya Sutra Management

4/10 Malo

Nina, chicago

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Divya Sutra Management, el 2 may. 2024
Dear Nina,We strive to provide the best possible experience for all our guests. Your feedback is valuable in helping us identify areas for improvement and ensuring that future guests have a more satisfactory experience. If there's anything specific you'd like to share about your stay, please feel free to let us know. We're here to listen and address any concerns you may have.Sincerely,Divya Sutra Management

6/10 Aceptable

Victor

Le gustó: Servicio y personal
Good location
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 29 abr. 2024
Dear Victor,Thank you for recognizing our Divya Sutra's great location! We're delighted that you found it convenient. Should you have any further comments or suggestions to share, we'd love to hear them. We hope to welcome you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management

4/10 Malo

Stephanie

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Divya Sutra Management, el 29 abr. 2024
Dear Stephanie,Thank you for your review. We would love to understand more about your experience to improve in any areas of concern. If you could provide additional details, we'd greatly appreciate it. Your feedback helps us enhance our services to better meet our guests' needs. Thank you.Sincerely,Divya Sutra Management

10/10 Excelente

Jung Ae

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Can’t get anything better in Vancouver downtown for this price.
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 29 abr. 2024
Dear Jung Ae,We're delighted to hear that you found Divya Sutra to offer exceptional value in downtown Vancouver! Providing quality accommodation at an affordable price is always our goal. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

8/10 Bueno

Emily

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location in the downtown area. Super close to lots of options for transport and food. Rooms are mildly outdated but are kept nice and always spotless!
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 29 abr. 2024
Dear Emily,Thank you for your review! We're glad to hear that you enjoyed our perfect downtown location, with easy access to transportation and dining options. We appreciate your feedback on our rooms and are glad to hear that despite being mildly outdated, they are kept nice and spotless for our guests. Your satisfaction is our priority, and we look forward to welcoming you back to our spotless accommodations on your next visit!Sincerely,Divya Sutra Management

10/10 Excelente

Lori

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Although the hotel is an older building it was very accommodating, clean, and comfortable. The staff were very friendly and welcoming to us. The suite was perfect for my sons and I to stay while visiting Vancouver to see a hockey game at Rogers Arena. We were able to park our car in the hotel parking lot and know it was safe and then walk to the arena, English Bay and many different shops and restaurants. We thoroughly enjoyed our stay and would definitely stay there again. Thank you staff at Divya Sutra Suites! You helped make our trip a very enjoyable and memorable experience!
Se hospedó 2 noches en abril de 2024
Respuesta de Divya Sutra Management, el 29 abr. 2024
Dear Lori,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Divya Sutra provided you with a comfortable and clean stay. It's fantastic to know that our friendly staff contributed to making your visit to Vancouver memorable. We're delighted that our suite was perfect for you and your sons, especially during your hockey game trip to Rogers Arena. We're glad you found our location convenient for exploring the city and that our parking provided peace of mind. Your kind words mean a lot to us, and we look forward to welcoming you back to Divya Sutra Suites for another enjoyable stay!Sincerely,Divya Sutra Management

6/10 Aceptable

Cari

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Pretty run down. Cleaning wasn't very good. Desk staff were excellent. Wouldn't stay herr again unless I had to bring a pet and couldn't find anything else.
Se hospedó 5 noches en abril de 2024
Respuesta de Divya Sutra Management, el 29 abr. 2024
Dear Cari,Thank you for your feedback. We're glad to hear that our desk staff left a positive impression on you with their dedication to excellent service. We're continuously striving to improve our facilities and services to ensure a positive experience for all our guests. Your feedback is valuable to us, and we will use it constructively to enhance our cleaning standards and overall guest experience. We understand that every guest's experience is unique, and we're committed to providing a comfortable and enjoyable stay for all our guests. We look forward to the possibility of welcoming you back for a more satisfying experience.Sincerely,Divya Sutra Management

8/10 Bueno

Kasey

Le gustó: Servicio y personal
Decent size and cheap. There was an issue with my booking, they did well to remedy this and i ended up with a far larger room.
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 29 abr. 2024
Dear Kasey,Thank you so much for your positive feedback! We're happy that you found Divya Sutra to be of decent size and great value. It's wonderful to hear that we were able to resolve the booking issue promptly and provide you with an even larger room. We hope to have the pleasure of hosting you again in the future!Sincerely,Divya Sutra Management

8/10 Bueno

Andre

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Het hotel is oud en de kamers gedateerd. Maar de kamer was heel schoon en het bed was goed. Het servies op de kamer was ook schoon en netjes. Het personeel was erg vriendelijk. Onze kamer was voorzien van een uitgebreide keuken, welke gedateerd was, maar ook hier voor geldt dat alles schoon was en uistekend werkte. Wij hebben er een prima verblijf gehad.
Se hospedó 3 noches en abril de 2024
Respuesta de Divya Sutra Management, el 26 abr. 2024
Dear Andre,Thank you for sharing your experience with us! We're glad to hear that you found everything to be clean and well-maintained. Providing a clean and comfortable environment is our top priority, and we're delighted that you enjoyed a good night's sleep on our comfortable beds. It's wonderful to hear that you found our staff friendly and accommodating. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

10/10 Excelente

Las

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 25 abr. 2024
Dear Las,We're delighted to hear that you enjoyed our location! We strive to offer convenient and accessible accommodations for our guests, and we're glad that our location met your needs. Whether you're here for business or leisure, our prime location is designed to enhance your overall experience. Thank you for choosing Divya Sutra, and we look forward to hosting you again soon!Sincerely,Divya Sutra Management

10/10 Excelente

James

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
A little dated
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 25 abr. 2024
Dear James,Thank you for sharing your feedback with us! We're committed to continuously improving our facilities to ensure a comfortable and enjoyable stay for all our guests. We value your patronage and hope to have the opportunity to welcome you back in the future!Sincerely,Divya Sutra Management

8/10 Bueno

Sherry

Viaje en grupo
It was good
Se hospedó 2 noches en abril de 2024
Respuesta de Divya Sutra Management, el 25 abr. 2024
Dear Sherry,Thank you for sharing your positive feedback! We're glad to hear that you had a good experience during your stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pleasant staff and cute, vintage hotel. I was pleased with the facilities for the price paid and going in with reasonable expectations of an older hotel. I would flag for consideration that for those easily disturbed by noise, this older building has fairly thin/uninsulated interior walls and the sounds of other guests may be audible. I could hear the person next door coughing pretty clearly during my stay; nevertheless, as an urban Seattleite, I didn’t find this noise to be disruptive of my stay or sleep. I definitely feel like the room I stayed in could use a little TLC/repair, and the bathroom lighting was a bit dim in the shower area. All that said, for the price paid and location, I’d recommend staying here and would definitely stay again if I find myself in downtown Vancouver. The big plus for me was the parking situation; it’s a quiet private lot behind to hotel with controlled access. I felt safe leaving my soft top convertible parked there during my visit. I believe the parking rate was $30 Canadian at the time of my visit; reasonable for the area. Thanks for a great stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 18 abr. 2024
Dear Julia,Thank you so much for your thoughtful and detailed feedback! We're happy to hear that you enjoyed your stay with us overall, appreciating our vintage charm and the value for money that we offer. Your comments regarding noise insulation, room maintenance, and bathroom lighting have been duly noted, and we'll make it a priority to address these areas to enhance the comfort of our guests.We're happy that you found our parking facilities to be secure and reasonably priced. Ensuring the safety of our guests' vehicles is of utmost importance to us, so it's wonderful to know that you felt at ease leaving your convertible on our private parking lot.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to downtown Vancouver. Safe travels, and we hope to see you again soon!Sincerely,Divya Sutra Management

8/10 Bueno

Rob

Se hospedó 3 noches en abril de 2024
Respuesta de Divya Sutra Management, el 8 may. 2024
Dear Rob,Thank you for taking the time to rate your recent stay with us. We greatly appreciate your 4-star review and are pleased to hear that you enjoyed your experience.If you have any further feedback or suggestions on how we can make your next stay even more enjoyable, please feel free to reach out. We value your input and look forward to welcoming you back in the future.Warm regards,Divya Sutra Management

10/10 Excelente

Rim

The staff very helpful and friendly
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 18 abr. 2024
Dear Rim,We're happy to hear that our staff provided you with helpful and friendly service during your stay! Our team is dedicated to ensuring that every guest feels welcome and well taken care of throughout their time with us. If there's anything specific that stood out to you about the service you received, we'd love to hear about it so we can pass along your compliments to our team members. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic experience!Sincerely,Divya Sutra Management

2/10 Terrible

Safwat

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom smell mold because of the wooden flooring, the furnitures super old and not good , the hotel smell like old moldy houses, my request was very simple I asked them I need 5 towels every day and I don’t want housekeeping services, and this request I was asking for it every day and not happening, i talked to the receptionist the guy in the Indian morning lady and it was the same ! No trowels and they wanna come and clean the room !!! The elevator took so long to come ! Location was good and nothing else
Se hospedó 4 noches en abril de 2024
Respuesta de Divya Sutra Management, el 18 abr. 2024
Dear Safwat,Thank you for sharing your concerns with us. After investigating with our housekeeping team, we confirmed that your request for 5 towels daily was fulfilled. However, we acknowledge that there may have been delays in fulfilling your request promptly, particularly during peak times when we experience a high volume of similar requests. We apologize for any inconvenience this may have caused. Thanks for understanding.Sincerely,Divya Sutra Management

10/10 Excelente

Mick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was located just west of the downtown core and very walkable. It was quite and although slightly dated it had all the extra amenities (fridge, hot plate, microwave, toaster coffee maker) that you would need to save when spending the night in Vancouver. It was also the cheapest. Well worth it. I would definitely stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 16 abr. 2024
Dear Mick,Thank you for your glowing review! We are happy to hear that you found Divya Sutra Suites to be conveniently located, quiet and equipped with all the necessary amenities for a comfortable stay. Providing excellent value for our guests is always our goal, and we're delighted that you found your stay with us to be well worth it. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Vancouver!Sincerely,Divya Sutra Management

4/10 Malo

Nelson

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 3 noches en abril de 2024
Respuesta de Divya Sutra Management, el 16 abr. 2024
Dear Nelson,We strive to provide exceptional service to all our guests, and we would value the opportunity to learn more about your stay and how we can improve. Without specific feedback, it's challenging for us to address the issues you encountered. We'd greatly appreciate the opportunity to learn more about your stay and work towards a resolution. Please feel free to reach out to us directly so we can better understand your concerns.Sincerely,Divya Sutra Management

10/10 Excelente

Diana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We travelled to Van for only a couple of days and the area in which this hotel is located at was perfect - so many great restaurants and shopping places around. The hotel itself was amazing! The staff is super friendly, sweet and very accommodating. They gave us recommendations on places to visit and were helpful with whatever we needed. The suites are super spacious, clean, the views are nice and the area gets quiet at night so you get an undisturbed, relaxing sleep. 10/10 would recommend and will be back(:
Se hospedó 2 noches en abril de 2024
Respuesta de Divya Sutra Management, el 12 abr. 2024
Dear Diana,Thank you for sharing your fantastic experience with us! We're happy to hear that you had such a wonderful stay in Vancouver. Our team takes great pride in providing excellent service, and we're glad that you found them to be super friendly, sweet, and accommodating. It's fantastic to know that our staff could assist you with recommendations and anything else you need during your trip.We're also glad to hear that you enjoyed the spacious and clean suites, as well as the nice views from our hotel. It's great to know that the area is perfect for your needs, with plenty of restaurants and shopping nearby.We look forward to welcome you back soon! Safe travels! Sincerely,Divya Sutra Management

8/10 Bueno

Leo

Se hospedó 3 noches en abril de 2024
Respuesta de Divya Sutra Management, el 1 may. 2024
Dear Leo,Thank you for choosing Divya Sutra Suites on Robson for your stay! We appreciate your positive rating and hope you had a comfortable and enjoyable experience with us. If there's anything specific you'd like to share or if there's anything we can do to enhance your next visit, please feel free to let us know. We look forward to welcoming you back again soon!Sincerely,Divya Sutra Management

6/10 Aceptable

Jas

Le gustó: Servicio y personal
Honestly, staff were lovely but my room wasn’t the nicest. I don’t want to leave a bad review so I’ll leave it at it was what you paid for in that area.
Se hospedó 5 noches en marzo de 2024
Respuesta de Divya Sutra Management, el 5 abr. 2024
Dear Jas,It's great to hear you found the staff lovely! We'll make sure to pass on your kind words to them. If there's anything specific you think we could do better, please don't hesitate to let us know. We want all our guests to have a comfortable stay. Thank you for choosing us!Sincerely,Divya Sutra Management

10/10 Excelente

Ritik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel that gives you biggest bang for your buck
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management , el 8 abr. 2024
Dear Guest, Thank you for your review and thank you for staying with us. I'm happy you found our staff to be friendly and helpful. We hope to welcome you here again in the near future. Thank you for your business.Regards, Hotel Management

10/10 Excelente

JT

I love it very much!
Se hospedó 1 noche en abril de 2024
Respuesta de Divya Sutra Management, el 4 abr. 2024
Dear Jt,Thank you for your perfect 5 stars feedback! We aim to provide excellent hospitality service and accommodation to our beloved guests. Your satisfaction is our top priority, and we are happy that we could make your stay memorable. We look forward to welcome back you again soon!Sincerely,Divya Sutra Management

6/10 Aceptable

Shahar

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Divya Sutra Management, el 1 abr. 2024
Dear Shahar,Thank you for your wonderful review! We are happy to hear that you enjoyed your stay with us at Divya Sutra Suites on Robson Downtown Vancouver. Your kind words about our location, accommodations, and service mean the world to us. We hope to welcome you back soon for another memorable experience.Warm regards,Divya Sutra Management

10/10 Excelente

Alma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
It’s walkable to many Korean and Asian restaurants. The restaurants are delicious
Se hospedó 1 noche en marzo de 2024
Respuesta de Divya Sutra Management, el 1 abr. 2024
Dear Alma,We're glad you enjoyed the convenient location near Korean and Asian restaurants! Exploring the diverse culinary scene nearby is always a treat. Thank you for sharing your experience, and we hope to have the pleasure of hosting you again soon at Divya Sutra!Sincerely,Divya Sutra Management

10/10 Excelente

Brent

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The staff went above and beyond to help make our stay fantastic. We will definitely be coming back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Divya Sutra Management, el 1 abr. 2024
Dear Brent,That's wonderful to hear! Our staff takes great pride in providing exceptional service, and we're thrilled that they exceeded your expectations. We can't wait to welcome you back for another fantastic stay at Divya Sutra!Warm Regards,Divya Sutra Management

10/10 Excelente

Seleba

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Parking is too expensive $30/night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Divya Sutra Management, el 1 abr. 2024
Dear Seleba,Thank you for your feedback. The parking fee helps cover maintenance, security, and staffing costs associated with operating the parking facility. It reflects the value of convenient and secure parking in high-demand areas such as Downtown Vancouver.Thank you for understanding.Sincerely,Divya Sutra Management

6/10 Aceptable

Josiah

Le gustó: Limpieza, servicio y personal, servicios
Although the building is quite old it seems, I enjoyed my stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Divya Sutra Management, el 1 abr. 2024
Dear Josiah,Thank you for your wonderful review! We are happy to hear that you enjoyed your stay with us at Divya Sutra Suites on Robson Downtown Vancouver. Your kind words about our location, accommodations, and service mean the world to us. We hope to welcome you back soon for another memorable experience.Warm regards,Divya Sutra Management

8/10 Bueno

Karen

Se hospedó 1 noche en marzo de 2024
Respuesta de Divya Sutra Management, el 16 abr. 2024
Dear Karen,Thank you so much for taking the time to leave us such a fantastic review! We are happy to hear that you enjoyed your stay with us and that we met your expectations. It was our pleasure to host you, and we hope to welcome you back again soon for another wonderful experience. Your satisfaction is our top priority, and we're delighted that we could make your stay memorable. Sincerely,Divya Sutra Management