Let me preface this by saying I stay in 100 rooms a year or more. I've never experienced this level of both incompetence and rudeness (and they were consistently rude to my colleagues).
It took half an hour to book in. And if you think that's an aberration, on the next day we had colleagues that took half an hour. The whole process was appalling, they clearly have no training, are incredibly rude and just clueless about someone staying at a property. It was noisy, but according to staff 'no noise', construction at 8am, and the place is basically a dorm. You're checking in next to students checking into student accommodation, because it's... basically student accommodation. They insisted on misgendering me and my colleagues when they were corrected twice on the first day and three times on the second. Just... get real staff. They also didn't allow me to pay for other rooms on my corporate card. Which is standard. Again, they have no clue. I fully expect to get double charged, they are that incompetent.
The place is freezing. I assume they opened this year and it hasn't been cold since. So I asked for an extra blanket... it's thin. Really thin. They set the temp at 22, which would be fine (of course, it's totally about saving money) if it also blew air out, it doesn't. They couldn't make this place a cheaper experience if they tried. Except we paid 280 Canadian a night each. The whole thing was just a nightmare from beginning to... well sadly we're here for another night.