Se sirven desayunos, comidas y cenas

Opiniones de Holiday Inn Vancouver Airport- Richmond, an IHG Hotel

3.5 out of 5

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 634 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 264 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 58 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 1005 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Veronica

Se hospedó 2 noches en septiembre de 2023
Respuesta de kevin, el 26 oct. 2023
Dear Veronica, Good Day!Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to hear about your positive experience at our hotel, and we genuinely appreciate your kind words.It's always our top priority to ensure our guests have a memorable and comfortable stay, and we're delighted to know that we were able to meet your expectations. If there's anything specific that you particularly enjoyed during your stay or if you have any suggestions for how we can further enhance our services, please feel free to share. Your feedback is incredibly valuable to us.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any future travel plans or if there's anything we can assist you with, please don't hesitate to reach out. We're here to make your next visit even more exceptional!Once again, thank you for choosing our hotel and for your fantastic review. We look forward to serving you again in the near future.Warm regards,Kevin Ortiz LuisFront Office Staff

10/10 Excelente

alberto

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Diana Laura Zaldivar

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en junio de 2023

8/10 Bueno

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
ok
Se hospedó 1 noche en mayo de 2023
Respuesta de Steven, el 3 jun. 2023
We appreciate your feedback!

10/10 Excelente

Maria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
muy buen hotel y muy bien ubicado.
Se hospedó 1 noche en febrero de 2023
Respuesta de Ralph, el 21 feb. 2023
We appreciate your feedback! We hope to see you again!Muchas Gracias!

10/10 Excelente

Arturo

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Pueden servir el desayuno más temprano
Se hospedó 1 noche en diciembre de 2022
Respuesta de Steven, el 7 ene. 2023
We appreciate the great feedback! We're glad we could make things quick and easy for you!

10/10 Excelente

salvador

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy cómoda la cama
Se hospedó 1 noche en junio de 2022
Respuesta de Joyce, el 12 jun. 2022
We appreciate your feedback and hope to see you again!

10/10 Excelente

Jose

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well located, excelent service
Se hospedó 1 noche en abril de 2022
Respuesta de Steven, el 29 abr. 2022
We appreciate the feedback and hope to see you soon again!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio y ubicación excelente que tengan servicio de transporte hacia el aeropuerto
Se hospedó 1 noche en enero de 2020
Respuesta de Front Desk Team, el 26 feb. 2020
Dear Anonymous, Thank you for taking the time to write us an awesome review. We thank you for staying with us and we're glad to hear that you had a convenient and enjoyable stay. Warm regards, Front Desk Team

10/10 Excelente

Wilson

Se hospedó 3 noches en abril de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Dawn, Chino

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everybody has been very nice. The room is clean. The bed is comfy. Transportation was provided from the airport. It has been an easy & great experience.
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Sonja

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location for travel to and from the airport. Clean rooms and very friendly staff.
Se hospedó 12 noches en abril de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Natalie, Mamaroneck

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommend this hotel. Very clean and convenient from the airport and to go into downtown by Uber.
Se hospedó 3 noches en mayo de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff where great
Se hospedó 1 noche en abril de 2024
Respuesta de HARRY, el 3 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 30 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Sukhvinder

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything about this is great and close to hwy
Se hospedó 5 noches en abril de 2024
Respuesta de harry, el 29 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
thumbs up
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 24 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location with a good restaurant that has very friendly staff. Very pleasant stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Harry, el 21 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Tsvetelina

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good airport proximity location
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 18 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Liam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great stay for anybody needing an easy, quick stay overnight in transit. The restaurant attached is great, the staff were friendly, and the room was very comfortable!
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 15 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Denko

Se hospedó 3 noches en abril de 2024
Respuesta de HARRY, el 3 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 15 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Terri

Se hospedó 4 noches en abril de 2024
Respuesta de harry, el 3 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Lahni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 10 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Yousheng

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable. But some noise from highway.
Se hospedó 3 noches en marzo de 2024
Respuesta de harry, el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

S

Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 29 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just very comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 Terrible

Qi

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de harry, el 8 abr. 2024
Dear Qi, Thank you for taking the time to provide feedback on your experience. We appreciate your input and take all guest feedback seriously in our efforts to continually improve. If there are specific aspects of your stay or service that you feel we could have done better, please don't hesitate to reach out to us directly so we can address any concerns you may have. We hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Renae

Beds were a little soft, but overall great experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin, el 31 mar. 2024
Dear Renae, Good Day!Thank you for choosing to stay with us at Holiday Inn and for sharing your feedback. We greatly appreciate your insights and are pleased to hear that you had a great overall experience during your stay.Your comment about the softness of the beds has been duly noted. We understand the importance of a comfortable night's sleep for our guests, and we will take your feedback into consideration as we strive to enhance our accommodations.We hope to have the opportunity to welcome you back for another great experience in the future.Warm regards,Kevin

8/10 Bueno

Roberto Jr

Le gustó: Servicio y personal y condiciones de la propiedad
Excelent staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Harry, el 18 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel to stay at
Se hospedó 5 noches en marzo de 2024
Respuesta de Harry, el 18 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Venessa

Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin, el 31 mar. 2024
Dear Vanessa, Thank you for choosing to stay with us at Holiday Inn and for taking the time to share your feedback. We greatly appreciate your input as we continually strive to improve our services and guest experiences.We are pleased to hear that you enjoyed your stay overall. Your comments are valuable to us, and we will use them to further enhance the quality of our offerings.We hope to have the opportunity to welcome you back for another great stay in the future.Warm regards,Kevin

10/10 Excelente

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de harry, el 12 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Susan, Plantation

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect hotel if you need to stay by the airport. Clean rooms free airport shuttle and a restaurant onsite with good food. Staff were super friendly and efficient.
Se hospedó 1 noche en marzo de 2024
Respuesta de harry, el 11 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Gerald

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was quiet and well maintained. Likes the parking area. Staff were freindly and helpful.
Se hospedó 3 noches en marzo de 2024
Respuesta de harry, el 11 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

ROMMEL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
more choices in the menu.
Se hospedó 3 noches en marzo de 2024
Respuesta de harry, el 6 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 Terrible

SEONGHO, New Westminster

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Amenities are too old and breakfasts were terrible
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 4 mar. 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights as they contribute to our ongoing efforts to enhance the guest experience.We're sorry to hear that you found our amenities to be outdated and that the breakfast experience did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.We are committed to continuously improving our services, and your comments will be shared with our team for further evaluation. Your input helps us identify areas where we can make positive changes, and we will certainly take your concerns into account as we work towards enhancing our facilities and refining our breakfast offerings.If your travels bring you back to Vancouver area, we would welcome the opportunity to make amends and provide you with a more enjoyable stay. Please feel free to reach out to our guest services team directly, and we will do our best to address your specific preferences.Once again, thank you for sharing your thoughts with us. We hope to have the chance to welcome you back and provide you with an improved experience in the future.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient access to Richmond and Vancouver, safe guest parking space, clean room with flexible cleaning time.
Se hospedó 14 noches en febrero de 2024
Respuesta de Harry, el 4 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Sydney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel facilities Looks & feels new friendly and professional front desk staff including the airport shuttle driver would stay here again and would recommend
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 26 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

8/10 Bueno

Bill

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Although the majority of staff I dealt with seemed very new they got the tasks handled.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 26 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

8/10 Bueno

Chastey

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff are accommodating and friendly and they have good services. The room is also clean and cozy. Location is good.
Se hospedó 3 noches en febrero de 2024
Respuesta de Harry, el 13 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 Excelente

Angeline

Stay was short but will definitely stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 14 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Kimika

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clean place, smooth check in/out, friendly staffs. Close to restaurants and shopping malls. The only complaint was that toilet paper was too far from the toilet seat, hand soap was too far from the sink.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 13 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.

10/10 Excelente

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 12 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 12 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Emile

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Newer Hotel with large room & large TV. very clean and close to airport
Se hospedó 1 noche en febrero de 2024
Respuesta de HARRY, el 6 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Heather

Viaje en pareja
Le gustó: Servicios
Very friendly staff at check in. Restaurant on site is great.
Se hospedó 1 noche en febrero de 2024
Respuesta de HARRY, el 6 feb. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver.

10/10 Excelente

Laura

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I needed somewhere to stay overnight because I missed a connecting flight. This hotel had shuttle service, was far enough from the airport that I did not hear planes all noght and had an attached restaurant. The service was excellent from check in to shuttle and the bonus was the quality of food at the adjoining restaurant.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harry, el 5 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Vancouver Airport.

8/10 Bueno

MANJ

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service and staff
Se hospedó 2 noches en enero de 2024
Respuesta de Harry, el 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Vancouver Airport- Richmond.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Vancouver Airport.