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Opiniones de Hotel Royal Victoria - by R Collection Hotels

4 out of 5
Hotel Royal Victoria - by R Collection Hotels
Piazza San Giorgio 2, Varenna, LC

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 188 de 266 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 266 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 266 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 266 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 266 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.4/10

Servicios

9.2/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lymarie

Se hospedó 2 noches en agosto de 2023
Respuesta de Lorenzo Pacifico, General Manager, el 10 sept. 2023
Dear guest,Thank you so much for your feedback,hoping to see you again at our Royal Victoria hotel.

8/10 Bueno

Koro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Con mucho encanto
Un hotel vintage, con encanto, en un lugar idílico. Tiene acceso directo a la playa y una terraza absolutamente maravillosa mirando al lago!
Se hospedó 2 noches en julio de 2018
Respuesta de The Managment - Hotel Royal Victoria, el 16 ago. 2018
Dear guests, we are glad you enjoyed your stay. The hotel is situated in the middle of the village, with an amazing view of the lake you can enjoy from the outside area.

8/10 Bueno

Juan

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel recomendable
Hotel en general muy lindo Desayuno muy limitado y poco Habitaciones muy cómodas

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
el hotel la ubicacion y toda la gente del staff my agradable, muy buena ubicación cerca d ela iglesia y para caminar

10/10 Excelente

Nicholas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had an amazing stay here, great location in the center of town, very walkable and close to the botanical gardens. 10/10 recommend
Se hospedó 2 noches en mayo de 2024
Respuesta de The Management, el 13 may. 2024
Dear Nicholas,thank you for taking the time to share your opinion.We are delighted to read that the hotel met your expectaions and look forward to welcoming you back.

8/10 Bueno

Christopher

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location & very nice rooms. Front desk staff was not cooperative & forgot to follow thru on several items. Disappointed they were not willing to upgrade us to lake view. Breakfast is incredible with both selection & quality.
Se hospedó 2 noches en abril de 2024
Respuesta de The Management, el 28 abr. 2024
Dear Christopher,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay overall.We apologize for any misunderstanding regarding the availability of upgrades during your stay. As a popular destination, we often experience high occupancy levels, which can limit our ability to offer complimentary upgrades. However, please rest assured that we always strive to accommodate our guests' requests whenever possible, and we regret any disappointment this may have caused.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 Excelente

Terri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
highly recommend
The hotel is very conveniently located and very charming. The restaurant is also very good. The staff was very helpful with transportation and other needs. The view of the lake was beautiful. The fresh fruit in our room was a welcome surprise.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

TESS

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very welcoming and helpful. We had breakfast included and it was wonderful. We received a room upgrade and had a fantastic view. The view from the hotel bar and breakfast area was fantastic. There is a hotel shuttle from the train station which was great for our luggage. Our room was spacious and had a great sized bathroom.
Se hospedó 3 noches en octubre de 2023
Respuesta de Lorenzo Pacifico, General Manager, el 2 nov. 2023
Dear Tess,thank you so much for your review!We are so happy you loved so much our hotel!See you next time!

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful stay. the lake view rooms are amazing!
Se hospedó 2 noches en octubre de 2023
Respuesta de Lorenzo Pacifico, General Manager, el 1 nov. 2023
Dear Susan,thanks for your feedback, we are so happy that you loved our hotel!We hope to see you soon again!

10/10 Excelente

Vanessa

Se hospedó 1 noche en octubre de 2023
Respuesta de Lorenzo Pacifico, General Manager, el 1 nov. 2023
Dear Vanessa,thanks for your review, we are glad that you enjoyed our Royal Victoria!Can't wait to see you soon again!

10/10 Excelente

Geeta

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay at the property. Excellent service.
Se hospedó 2 noches en octubre de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 7 oct. 2023
Dear Geeta, Thanks for your review, we are so happy you loved your stay in our Hotel Royal Victoria!Can't wait to welcome you again!

10/10 Excelente

Harriet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 7 oct. 2023
Dear Harriet,Thank you so much for your feedback, we really appreciate it!Hoping to see you again at our Royal Victoria Hotel!

10/10 Excelente

Nilma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 7 oct. 2023
Dear Nilma,A special thanks to you from all the staff for your feedback! Really appreciate it!we're hoping to see you again!

10/10 Excelente

Matteo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect stay from start to finish
Se hospedó 2 noches en julio de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 21 sept. 2023
Dear Matteo, A special thanks to you from all the staff, for you review, we really appreciate it!We really looking forward to welcome you again at Royal Victoria Hotel!

10/10 Excelente

Harel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
make sure you pre-arrange parking. On busy days you may ne sent to the general parking structure which is nearby but was the full on the way of visit. Other than that - a great hotel.
Se hospedó 2 noches en agosto de 2023
Respuesta de Lorenzo Pacifico, General Manager, el 24 ago. 2023
Dear Harel, Thank you so much for your review, we really appreciate it!Thanks for your suggestion, we informe you that before the arrival, we usually send a message with all the services that you can book before your stay. Hope to see you again at our Royal Victoria Hotel.

10/10 Excelente

mohammad salman

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I could not have been more pleased with this hotel! The hotel itself is very clean and well kept! The reception area is very nice and well presented. The restaurant for breakfast is really nice and has amazing views of the lake. The breakfast is nice too. Good choice of foods to eat but also not too much that you are overwhelmed with choice on what to eat. The even restaurant, well, what an experience! The service, the attentiveness and the dinner views! And most importantly, the food! Amazing experience all round! Now down to the bedroom, I had a deluxe double with balcony lake view, and the views are incredible!! To wake up and fall asleep to the views of Lake Como are a dream come true! Thank you to the amazing staff at the hotel for making the experience one of a kind! Will definitely be back!
Se hospedó 2 noches en julio de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 27 jul. 2023
Dear MohammadThanks for your beautiful words, we are so happy you loved your stay in our Royal Victoria!Can't wait to welcome you again.

10/10 Excelente

Amy

Se hospedó 3 noches en julio de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 15 ago. 2023
Dear Amy,Thank you very much for your review, we really appreciate it!Hope to see you again at our Royal Victoria hotel.

10/10 Excelente

Clancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I cannot speak highly enough about this property! From the welcoming staff to the incredible view, everything was perfect! The pool was a great touch, but we also enjoyed swimming in the lake, which was steps away. Breakfast was very tasty with many options. I was not aware prior to check in, but they do have a shuttle that transports you to the train station. Would recommend this hotel!
Respuesta de Lorenzo Pacifico, General Manager. , el 13 jul. 2023
Dear Clancy, Thanks for your words, we are so happy you loved your stay in our Royal Victoria,can't wait to welcome you again.

10/10 Excelente

Elise Friis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 13 jul. 2023
Dear Elise, Thank you very much for your review,we're hoping to see you again.

10/10 Excelente

Weike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best view of Lake Como
The hotel is on the lake. Great views. The staff was very helpful, and gave us good advices in the area. There is a laundromat nearby so we finished laundry while we ate.
Se hospedó 1 noche en mayo de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 13 jun. 2023
Dear Weike,thanks for your review! We are so happy that you loved your stay with us!We hope to see you again soon!

8/10 Bueno

Rabia

Se hospedó 2 noches en junio de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 11 jun. 2023
Dear Rabia,thanks for your feedback!We hope to see you again soon!

10/10 Excelente

Matthew

Viaje en pareja
Amazing amazing stay!!!
Se hospedó 3 noches en mayo de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 2 jun. 2023
Dear Matthew,Thank you so much for your review, we are so happy that you loved your stay with us!We hope to see you again soon!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Beautiful hotel.
I highly recommend a room with the lake view at this hotel! It as marvelous waking up to the view of the lake each morning. Although the room size was on the smaller side, it was functional and comfortable. Location couldn't be better. Good selection at breakfast buffet. Very helpful and friendly staff. Concierge made suggestions and reservations for all 4 nights we stayed here and all the restaurants were excellent.
Se hospedó 4 noches en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 7 may. 2023
Dear Guests,thanks for your review! We are glad you loved your stay in our Royal Victoria!We hope to see you again!

8/10 Bueno

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 3 may. 2023
Dear Laura,thanks for your review, we are glad you enjoy our stay with us.We hope to see you again soon!

10/10 Excelente

Michael, Fernandina Beach

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager, el 7 may. 2023
Dear Michael,thanks for your review!We hope to see you again soon!

10/10 Excelente

Nancy

Se hospedó 1 noche en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 29 abr. 2023
Dear Nancy,thanks for your review!See you next time!

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Lorenzo Pacifico, General Manager , el 8 may. 2023
Dear Lori,thanks for your review!We can't wait for your next stay with us!

10/10 Excelente

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They upgraded us from a junior suite to the Garden Suite next door at Villa Cipressi, which was incredible. Breakfast was great and has an amazing view of the lake. Would recommend this place to anyone and we will definitely consider staying here again. If arriving by train, ask if they can have the shuttle pick you up, as it is not a manageable walk with your luggage to the train station. Also, book a reservation at Il Cavatappi, it was our favorite restaurant in Varenna. If you need to do laundry in Varenna, drop it off at Pensa Barbara Lavanderia and let her take care of it while you're out for the day.
Se hospedó 3 noches en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 16 abr. 2023
Dear Christopher, thanks for your review! We are so happy that you loved your stay with us!We can't wait to welcome you again in our Royal Victoria!

10/10 Excelente

Daniela, yonkers

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 16 abr. 2023
Dear Daniela,thanks for your valutation!Hope to see you soon again!

10/10 Excelente

Nichlas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager , el 16 abr. 2023
Dear Nichlas,thanks for your review!See you next time!

10/10 Excelente

Zachary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing breakfast. Great facilities. Beautiful view. Staff could’ve done a better job following up making dinner reservations.
Se hospedó 4 noches en abril de 2023
Respuesta de Lorenzo Pacifico, General Manager, el 9 abr. 2023
Dear Zachary,thanks for your review, we are so happy that you loved you stay in our Royal Victoria!We can't wait to welcome you again in our hotel!

6/10 Aceptable

Mariana

Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Michael, Provo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic location, staff and facilities. The room was a bit small and dated, but acceptable. We would definitely return if we were in the area.
Se hospedó 3 noches en octubre de 2022
Respuesta de Hotel Villa Cipressi, el 24 oct. 2022
Dear Michael, thanks for your review! We are happy that you loved your stay with us!Hope to see you soon!

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Stephanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is in a very good location on the beach in Varenna. However, getting to the property is a nightmare from the train. We were no told how to find the hotel and best arrive (by taxi!). The communication MUST be better.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Hotel Royal Victoria, el 22 sept. 2022
Dear Stephanie, thanks for your review, in the confirmation mail we will give you indication on how to reach the hotel, in every case our staff is always at your disposal for help you for every need

8/10 Bueno

Ernst

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Malerischer Ort. Leider hoffnungslos überbelegt. "Millionen" von Touristen. Arrogantes Personal in den Restaurants, da sowieso 10 weitere Touristen auf den Tisch warten. Unklarer Fährplan. Selbst Einheimischen überschauen die Fährzeiten nicht
Se hospedó 3 noches en julio de 2022
Respuesta de Hotel Royal Victoria, el 20 jul. 2022
Dear Ernst, thanks for your review. It could happen that in Varenna during the summer period is very crowded of people and it could be difficult to find availability in restaurants.

10/10 Excelente

Patricia J.

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Perfect location to discover Como. The view from our room was spectacular! Just a few minute walk to the ferry and many delicious restaurant options. The pool was a welcome bonus. The rooms were immaculate and spacious. The beds were a dream The staff couldn’t be nicer. Providing a parking spot was great.
Se hospedó 3 noches en junio de 2022
Respuesta de Hotel Royal Victoria, el 20 jun. 2022
Dear Patricia, thanks for your review! We are happy that you loved so much our Royal Victoria! We hope to see you again soon!

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thanks to Georgia for all her all with arranging dinner and the check-in!!
Se hospedó 1 noche en junio de 2022
Respuesta de Hotel Royal Victoria, el 13 jun. 2022
Dear Stephen, thanks for your review, we are happy that you loved your stay with us! We hope to see you again soon!

10/10 Excelente

Jane

Se hospedó 3 noches en junio de 2022
Respuesta de Hotel Royal Victoria, el 12 jun. 2022
Thank you Jane for your review! We'll wait your next stay with us!

10/10 Excelente

Alexandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommend this location. The patio on the back is amazing and a great place to enjoy a glass of wine before dinner. Our hotel room itself was perfect and we had an amazing view of the lake. The hotel is in the heart of Varenna and all the staff was helpful and pleasant for anything you needed.
Se hospedó 2 noches en mayo de 2022
Respuesta de Hotel Royal Victoria, el 9 jun. 2022
Thank you Alexandra for your review! We hope to see you again soon!

10/10 Excelente

Kimmberly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was wonderful. The staff was particularly attentive. My only complaint is the bed was a little hard and the pillows were awful.
Se hospedó 3 noches en mayo de 2022
Respuesta de Hotel Royal Victoria, el 16 may. 2022
Dear guests, thanks for your review! Our staff is always at your disposal for every further need for help you in case of trouble during your stay with us. Hope to see you again soon!

10/10 Excelente

Kjell Arne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2022
Respuesta de Hotel Royal Victoria, el 16 abr. 2022
Dear Guests, thank you so much for your review! We hope to see you again soon in our hotel!

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding staff (Giorgia?) were so helpful. They called a restaurant in Bellagio for us and sorted out some reservation issues on our behalf. The view from the room could not have been more beautiful. I am a hotel snob and this was one of my all time favs
Se hospedó 3 noches en marzo de 2022
Respuesta de Hotel Royal Victoria, el 21 mar. 2022
Dear Paul, many thanks for your review! We are so happy that you loved your stay with us! See you next time!

8/10 Bueno

Chantal

Se hospedó 2 noches en febrero de 2022

2/10 Terrible

sanjay

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021
Respuesta de Hotel Royal Victoria, el 4 nov. 2021
Dear Kevin, thanks for your feedback! We hope to see you again in our hotel!

10/10 Excelente

Gerhard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Lage des Hotels lässt nichts zu wünschen übrig, die Aussicht ist phänomenal. Das Personal war freundlich und machte den Aufenthalt sehr angenehm.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Hotel Royal Victoria, el 24 sept. 2021
Dear Gerhard, thanks for your feedback, we are happy that you loved your stay with us! We hope to see you again in our hotel!

10/10 Excelente

Kassi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2021
Respuesta de Hotel Villa Cipressi, el 21 sept. 2021
Dear guests, many thanks for your review, we are happy you loved your stay with us! Hope to see you again!