Suite, Non Smoking 1 King Bed or 1 Double Sofa Bed (SNK 1) | Ropa de cama de alta calidad, camas con pillow-top y escritorio
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Opiniones de University Inn

2.5 out of 5
University Inn
3401 Vestal Parkway, Vestal, NY

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 83 de 202 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 48 de 202 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 202 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 202 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 202 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena experiencia
Todo muy bien.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Libby

Viaje familiar con niños
No le gustó: Servicio y personal
Hotel was closed when I got there, did not even get a courtesy call or email to let me know that my family and I would have to make other arrangements. University Inn’s management offers a poor customer service experience at best.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Barbara

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The reservation was canceled
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Cynthia C.

When we arrived to check in, we found that the hotel was CLOSED. It had been closed for 10 days. It had been closed by the health department for "sanitary" reasons, according to signs posted on the door. We called Expedia & will get a credit in key cash, but had to pay out of pocket at a different hotel at 5:30 pm. Expedia said the hotel had not notified them of this closure.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Aaron

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff couldn’t find reservation, cracked walls and broken toilet
Se hospedó 1 noche en abril de 2024

10/10 Excelente

melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
friendly staff, large room, lots of parking very reasonable price compared to neighbouring hotels
Se hospedó 2 noches en abril de 2024
Respuesta de Stacy, el 25 abr. 2024
Thank you for choosing to stay with us here at the University Inn. We are happy you enjoy your stay when you are on the road.

10/10 Excelente

Melina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy, el 24 abr. 2024
Thank you for staying with us here at The University Inn. We are happy you enjoyed your stay. Hope to see you again

10/10 Excelente

Joule

Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Oliver

Viaje familiar
Le gustó: Servicio y personal
If "mid" was a hotel, this would be it. Overall, not bad for the price. Definitely not an upscale hotel, but an OK place to stay with lots of dining options nearby. The negatives: Breakfast was sad, no trash can in room, hotel was noisy at night, pillows are sad, hotel feels a little danky The positives: Staff was very nice and helpful, location is great, price is not too bad, large beds
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy, el 24 abr. 2024
Thank you for staying with us here at The University Inn We are glad you had an okay visit. Thank you for the positive feedback and will take that to help improve our hotel.

6/10 Aceptable

Autumn

Se hospedó 1 noche en abril de 2024

4/10 Malo

tao

Viaje familiar
Le gustó: Servicio y personal y servicios
The staff is very friendly. The room smells too bad.
Se hospedó 1 noche en abril de 2024
Respuesta de STACY, el 20 abr. 2024
tHANK YOU FOR STAYING WITH US HERE AT THE UNIVERSITY INN. I APOLOGIZE FOR THE SMELL IN THE ROOM . IF YOU ARE STAYING I WOULD LIKE TO MOVE YOU TO ANOTHER ROOM. WE LIKE TO MAKE SURE WE KEEP OUR GUEST HAPPY.

6/10 Aceptable

Imee

Viaje de negocios, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The hotel definitely needs some update. The carpet had visible dirty stains and had a musty smell. We stayed for 1 night to attend Binghamton's open house and we chose the hotel for its reasonable rate.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy, el 20 abr. 2024
Thank you for staying with us here at the University Inn

4/10 Malo

Michelle

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was in need of repair. Common spaces and room unkept.
Se hospedó 1 noche en abril de 2024
Respuesta de stacy, el 18 abr. 2024
I'm sorry you did not enjoy your stay

10/10 Excelente

Bonnie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room was great and I like this hotel, I just wish I knew the pool was closed. And I really thought the breakfast was not great because the coffee pot was usually empty and when it did come out, it was warm. It’s hard to have a continental breakfast without coffee. It was just toast and yogurt and a muffin and juice. We went out for breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy, el 18 abr. 2024
Thank you for the feedback and we will try to improve in the areas for breakfast. Thank you for choosing to stay with us here at the University Inn

10/10 Excelente

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk manager is excellent! She remembers us from previous visits and is very friendly and accommodating.
Se hospedó 2 noches en abril de 2024
Respuesta de Stacy, el 18 abr. 2024
Thank you for staying with us here at the University Inn. We love when our guest come back to visit us.

4/10 Malo

Shawna

Viaje de negocios, Viaje en pareja
Ok
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy, el 15 abr. 2024
Thank you for staying with us here at the University Inn

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza y servicios
Clean and good value
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy, el 15 abr. 2024
Thank you for staying with us here at the University Inn.

10/10 Excelente

Ellen

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de stacy, el 15 abr. 2024
Thank you for staying with us here at the University Inn. we are glad you enjoyed your stay. Hope to see you again

8/10 Bueno

Jessica

Se hospedó 1 noche en abril de 2024
Respuesta de stacy, el 29 abr. 2024
Thank you for staying with us here at the University Inn. We hope to see you again .

6/10 Aceptable

TOMMY, REGO PARK

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
There is no garbage can in the bathroom and bedroom.
Se hospedó 1 noche en abril de 2024
Respuesta de stacy, el 9 abr. 2024
Thank you for staying with us here at the University Inn.

4/10 Malo

Alexander

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room they gave us was not cleaned (bed not made, etc). So they gave us another room ... and that room had a dirty bathtub, the phone cord was cut and the tv remote was missing batteries. They gave us new batteries and made a note about the phone cord being cut. The 'free breakfast' was just bagels, muffins, cereal, coffee and juice. Nothing warm (no eggs, or pancakes, etc.) Overall, it wasn't terrible, but a lot of questionable issues in there that I wasn't expecting and felt that the second room they put us in (which was cleaned) still wasn't cleaned too well. Just ok overall ... but would book a different hotel if visiting again. This was just a one night stay, so it was ok.
Se hospedó 1 noche en marzo de 2024
Respuesta de stacy, el 7 abr. 2024
I'm sorry you did not enjoy your stay here at the University Inn

8/10 Bueno

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The reason I booked this particular property was because it had an indoor pool. Sadly the pool was down and because it was Easter weekend the maintenance staff was not working. They did upgrade my room for me and it was a very nice room. Staff was great. I will stay there again. In fact I have to go back to Binghamton and I already booked my room.
Se hospedó 6 noches en marzo de 2024
Respuesta de stacy, el 7 abr. 2024
Thank you for staying with us here at the University Inn.

6/10 Aceptable

Omayra

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The hotel is outdated, elevator got stuck several times, pool out of service due to ceiling caving in and no hot breakfast available. Staff was ok.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacy, el 3 abr. 2024
Thank you for staying with us here at the University Inn.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacy, el 30 mar. 2024
Thank you for staying with us at The University Inn.

10/10 Excelente

Bob

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk employee was very accomidating.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy, el 25 mar. 2024
Thank you for the positive feedback. Thank you for staying with us here at the University Inn

10/10 Excelente

Ansley

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved it and the pool
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy, el 25 mar. 2024
Thank you for staying with us here at the University Inn we are glad you enjoyed your stay and that you enjoyed the pool while you were here.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Desk manager was very good!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy, el 26 mar. 2024
Thank you for choosing to stay with us here at the University Inn.

6/10 Aceptable

Stacy

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de stacy, el 26 mar. 2024
I am gald you enjoyed your say

10/10 Excelente

Ansley

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the fact that it smells clean
Se hospedó 1 noche en marzo de 2024
Respuesta de stacy, el 25 mar. 2024
Thank you for staying here with us at the University Inn.

10/10 Excelente

Jennifer

Le gustó: Limpieza y condiciones de la propiedad
I have no complaints about our stay. The staff were friendly, room was big and beds were comfy.
Se hospedó 1 noche en marzo de 2024
Respuesta de KEL, el 18 mar. 2024
THANK YOU FOR STAYING AT OUR HOTEL ,HOPE SEE YOU INFUTURE.THX,

8/10 Bueno

Diana

Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy, el 7 abr. 2024
Thank you for staying with us here at the University Inn

2/10 Terrible

Erika

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicios
I was woken up @ 3 am by msnss as her because someone complain about noise so manager woke me up by knocking 3 separate times and wasn’t me
Se hospedó 1 noche en marzo de 2024
Respuesta de KEL, el 18 mar. 2024
SORRY TO HERER ABOUT IT SO WE COMP YOU ROMM AND REFUND TO YOU.THANKS FOR STAYING WITH US.

10/10 Excelente

Nick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great time pool was amazing and staff is awesome
Se hospedó 3 noches en marzo de 2024
Respuesta de stacy, el 19 mar. 2024
Thank you for staying with us here at the University Inn . We are happy you enjoyed your stay. We hope to see you again.

4/10 Malo

Suzanne

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room smelled and blinds were broken.
Se hospedó 1 noche en marzo de 2024
Respuesta de KEL, el 18 mar. 2024
SORRY FOR THAT WILL SURE FIX IT AND TAKE CARE .THANK YOU FOR YOUR CONCERN.THX,

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome service
Se hospedó 1 noche en marzo de 2024
Respuesta de KEL, el 18 mar. 2024
THANK YOU FOR STAYING WITH US WILL TRY OUR BEST TO PROVIDE GOOD SERVIE TO OUR GUEST.

6/10 Aceptable

Amy

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
We liked the location and it was comfortable. However, the front desk staff was quite unprofessional. They were polite, but their appearance was unprofessional, one had a friend there and they were loud and unprofessional while we were playing cards in the lobby. The TV channels were impossible and frustrating to navigate. The ice machine did not work, and despite the website saying hot breakfast, there was hardly anything to eat. The coffee and OJ tasted awful and there was a very poor selection. Overall, i would rate it as below average and would not stay there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de stacy, el 19 mar. 2024
I'm sorry you did not enjoy our stay . Here at the University Inn Will take all the feed back so that we make are hotel more warming to up coming guest.

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, nice, spacious rooms at a very low price.
Se hospedó 1 noche en marzo de 2024
Respuesta de HEL, el 18 mar. 2024
TAHNK YOU FOR STAYING WITH US WE APPRICIATE HOPE SEE YOU INFUTURE.

10/10 Excelente

Dana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de kel, el 12 mar. 2024
Thank you very much , your respond is very important for us ,stay again with us.

10/10 Excelente

Joshua

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large comfortable room. Friendly helpful staff. Good price 👍.
Se hospedó 1 noche en marzo de 2024
Respuesta de stacy, el 10 mar. 2024
Thank you for staying with us here at the University Inn. we are glade you enjoyed your stay.

10/10 Excelente

Bill

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shopping very close
Se hospedó 2 noches en marzo de 2024
Respuesta de stacy, el 3 mar. 2024
Thank you for stay with us here at the University Inn. We hope you will stop by again.

10/10 Excelente

Stéphane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Up to standards
Se hospedó 1 noche en marzo de 2024
Respuesta de stacy, el 3 mar. 2024
Thank you for staying with us here at the University Inn.

2/10 Terrible

azizur

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not good.
Se hospedó 1 noche en marzo de 2024
Respuesta de stacy, el 3 mar. 2024
I'm sorry you had a unpleasant stay here at the University Inn.

4/10 Malo

MICHELLE

Viaje en pareja, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
My booked room was screwed up. We needed to squeeze 5 people in a king size bed and couch bed. The included breakfast options were very very very limited.
Se hospedó 2 noches en febrero de 2024
Respuesta de stacy, el 29 feb. 2024
I am sorry you had unpleasant stay here at the University Inn.

2/10 Terrible

Michelle

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The worst hotel room
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacy, el 29 feb. 2024
I apologize you did not enjoy your stay. We take pride in making our guest happy.

2/10 Terrible

Latashia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Looked good on the website. Showed up checked in. Room was not what was booked, they didn’t even have a room like we booked. Room was dirty trash left in drawers. They allowed kids to be outside being loud all night. I would not recommend this hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de stacy, el 3 mar. 2024
I am sorry you had unpleasant stay here at the University Inn.

2/10 Terrible

Jack

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Poop show
This place was horrible nothing for breakfast the shower was broke no garbage cans in the room no coffe but there was a coffee maker the whole place smelled like weed
Se hospedó 1 noche en febrero de 2024
Respuesta de stacy, el 19 feb. 2024
Good morning I'm sorry to here you did not enjoy your stay here at the University inn.

2/10 Terrible

curtis

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Over charge
Se hospedó 1 noche en febrero de 2024
Respuesta de stacy, el 21 feb. 2024
We here at the University Inn apologize that you did not enjoy your stay here with us.

8/10 Bueno

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for a one night stay while touring Binghamton University.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacy, el 19 feb. 2024
Thank you for staying with us here at the University Inn.

8/10 Bueno

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Asst GM, el 17 feb. 2024
Thank you for staying with us, let us know what we can do better for you.Thank you.

8/10 Bueno

Dovid

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de stacy, el 16 feb. 2024
Thank you for staying with us here at the University Inn. We are happy you enjoyed your stay