Recepción

Opiniones de Hampton Inn & Suites Vicksburg

2.5 out of 5
Hampton Inn & Suites Vicksburg
3330 Clay St, Vicksburg, MS

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 354 de 605 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 159 de 605 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 605 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 605 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 605 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alejandro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Localización y comunicaciones. Desayuno y aparcamiento incluido en el precio
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Charlotte

Se hospedó 1 noche en mayo de 2024

4/10 Malo

Norma

Viaje familiar
No le gustó: Limpieza
A property surrounding hotel was OK. But the room we stayed in room 412 was in Very poor condition. We made the site manager aware.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Benjamin S

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
They put us in a room that had really big pee stained carpet. We asked for a shower tub combo and they gave us a walk in shower only. When complained they put us in one just a little bit better. My wife had to clean the tub before taking a bath. The tub held water in the center of it after it was drained. When taking a shower it felt like the tub had no support in center. Shower curtain holder was falling off the wall. Terrible place!!!!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Oliver, Bay City

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Still a good place to stay, however the fifth floor could use some updating
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access, good service and very clean.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tanner

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was great, property is well taken care of.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Annette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is starting to show some signs of aging but overall it is well maintained and clean. The staff is friendly and there were breakfast sacks for visitors.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Courtney

Viaje de negocios, Viaje en pareja
No le gustó: Condiciones de la propiedad
Its a very old place that had a facelift back in the early 00's. Sheets didnt fit and breakfast was below avg. But better than some . Its a ok stay if your needing a few hours sleep.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Julie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The price was right, but the rooms were terribly unclean i took pictures which will go to corporate. There was the last person who stayed food in chair, light fixture on lamp was broke and one was able to stick finger into an area and possibly get shocked. The curtains to keep light out were torn and duck taped in the past. A dirty bandaide was used to hold the rod to pull them closed with. The electrical dock on the table top between the beds was so dirty your hands literally stuck to it. The new box with hand soap was placed over the last persons residue. The pillowcases had makeup on them and the sheets had holes. Oh and the toilet paper roll was the end of the roll from the last person and no new roll to be found. And the bathroom shelves where the towels were just shoved under havent been dusted in a long minute. Very unsatisfied. I know i should have gone and taken care of it at that moment but we have been traveling with a sick passenger and just needed to sleep. Chose here over all the other options because its usually a good establishment to stay in. Well apparently not in Vicksburg MS.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Thomas

Viaje familiar
Needs remodel and updating features
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kenneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

elizabeth

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff was very helpful and friendly. The rooms were not very clean and the furniture electronics and curtains were ragged.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Natalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfort room. Dated decor. TV wouldn't connect to the cable despite minimal inst from front desk.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Doug

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Jo Anne

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel is great.. room Great.. girl at checkin was like she couldn’t be bothered
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Donna

Viaje de negocios
Le gustó: Condiciones de la propiedad
A nice location
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Find somewhere else
The property is old and dingy. Wallpaper peeling, carpet dirty, chairs stained curtains torn. The bed was hard and the pillows are small and thin. I wouldn’t stay there again. I was so disappointed because I had our entire team book there.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Rosalyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Southern Style and Hospitality
The hotel was very well maintained and lovely. The outdoor areas were very inviting staff was very friendly
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Bud

Got in at 9 pm to my first room. Tried to turn on tv and it said no signal. Called down stairs and the lady tried to trouble shoot the tv for a few minutes. Didn’t work. She then moved me to a second room directly above it that actually looked like it had been emptier for longer. Tried to turn TV on and had the same problem. By this time it was 10:15 and I just showered and went to bed. Extremely disappointed since I could have booked through Hampton and got my money returned but since I booked through Expedia they told me to go through them. The process is not worth the money Rt or the time.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Stephen

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic location
Fantastic location, nice front desk. Great bed, loved the jetted tub and decent breakfast and happy hour. Room needed a couple things done (tear in one of the curtains but not a big deal, tub surround a little messy but not dirty) but otherwise perfect. Easy and quick check in and out.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Carter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jesse

Viaje de negocios
Le gustó: Limpieza y servicio y personal
tv did not work
Se hospedó 1 noche en enero de 2024

10/10 Excelente

anastasia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Property
One of the nicest Hampton Inns I’ve stayed in. Room was large and comfortable. Staff was courteous and friendly. Main lobby was dynamic.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Terri

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

ELIZABETH

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Brandon

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The indoor pool was unheated. The refrigerator in our room did not work. Otherwise, it was a fair stay. Plenty of parking.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kateri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

PETER

Se hospedó 1 noche en enero de 2024

4/10 Malo

Patricia

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Never Again
Very poor quality. Dirty rug, used soap in shower, peeling wall paper, stained furniture, terrible pillows, and although there's no way to show it....the room smelled of sewage. I do not understand how this location has received other high reviews, but I do not believe this location lived up to the standards of a Hilton brand.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Noisy and paper thin walls
Everything was great except the noise. If you’re going to relax for some peace and quiet this is not the place to go. We did not get any rest. All evening, night, and morning all you hear is traffic. You can even hear the people in the hallway and next door. I will never stay here again. The walls are paper thin and you can hear the traffic and what the people outside are saying. All the doors look like somebody tried to break in the room. I was praying for a great experience but this was by far the worse.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was clean, warm and inviting. We were traveling with our dog and the pet area was perfect for her.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Shirley

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Great Staff
Staff were excellent; the hotel's condition was in poor shape. It looked battered and old and in need of updating. The bedding and towels were quite nice, however. It wasn't terrible, just didn't compete with the Hampton Inn we stayed in at Augusta, GA.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

frank

Le gustó: Servicio y personal
No le gustó: Limpieza
Shower poor. Bed ok
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Ken

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was my second stay at this hotel. It is exceptionally clean including the rooms and common area. The beds and pillows are very comfortable. The free breakfast is the run of the meal free breakfast, with the exception of the employee is great at keeping everything filled and cleaned. Leave her a tip! Although they provide soap, shampoo and lotion, they do not provide hair conditioner so don't forget to bring your own. With the exception of the convenience store directly next door, it is not a particularly walkable location. Restaurants are a short drive away.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clean and comfortable. Staff were welcoming.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Evelise Ross made me feel right at home from the moment I arrived. She pointed out the elevators, let me know when breakfast was, and let me know when a family hour was taking place with free alcoholic drinks and refreshments. The property needs some attention. The furniture is old and faded, and the carpet is stained and frayed. Ms Ross informed me that everything is being updated from 12/1/23 to 8/31/24. If this happens, this hotel will be at the low end of LUXURY!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ron, el 28 nov. 2023
Thank you for letting us know about your stay. We loved having you here and we look forward to seeing you again in the future. We are delighted to hear that you enjoyed the friendly service, the hot, fresh breakfast and the evening reception. We are very excited to begin the update process and see all the wonderful things that are to come for our property. Be sure to stay with us again in the future and see it for yourself.

10/10 Excelente

Vicki

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great stay - wonderful hot tub and pool
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ron, el 20 nov. 2023
Thank you for taking the time to write a review of your stay with us. We loved having you here and we look forward to your next visit. We are delighted to hear that you enjoyed the courteous service, spacious accommodations and the heated, indoor pool and whirlpool. During your next stay be sure to ask an Associate about other amenities available to our guest while they are here. They will be happy to provide information on business services, free wifi, the fitness center, our hot, fresh breakfast, evening receptions and more.

10/10 Excelente

Gloria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a very pleasant experience.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ron, el 20 nov. 2023
Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you enjoyed the friendly service and comfortable accommodations while you were here. We invite you to join us for our complimentary, evening Manager's Reception featuring light appetizers and beverages. It is a great way to relax and unwind at the end of a long day. Ask an Associate for more information the next time you are here. They will be happy to help.

8/10 Bueno

Norman

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
No cleaning unless requested. If services are taken away, why does the price not go down. All staff was very friendly. Carpet in our room needed cleaning and was worn by the kitchen area.
Se hospedó 7 noches en octubre de 2023
Respuesta de Ron, el 2 nov. 2023
Thank you for letting us know about your stay. We were delighted to have you here and we look forward to seeing you again. We are glad you enjoyed your stay and the friendly service while you were here. We did not remove our cleaning service, we changed how it is scheduled to allow or guest to request it when it is convenient for them. If you still want your room cleaned daily, simply let the front desk know when you check in. They will be happy to help. We are getting ready for a full refresh of the hotel, including the carpets, and we invite you to stay with us in the future and see our new upgraded look.

2/10 Terrible

Leonard

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty rooms - outdated facilities - dangerous neighborhood - every room is a pet friendly room - our room smelled like dog and cat pee.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ron, el 30 oct. 2023
Thank you for taking the time to write a review of your stay with us. We were delighted to have you stay with us and we hope to see you in the future. We apologize that your stay did not meet your expectations. We are committed to providing the best possible stay for all our guests and will forward your comments to our Associates and Management, so they know where to focus their efforts. We are also getting ready for a refresh that will affect every portion of the hotel and update all the rooms. Again, we are sorry for any issues during your stay, and we hope you will stay with us again in the future and see the improvements for yourself.

10/10 Excelente

Maureen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
After a long drive, this was a welcome hot shower and nice comfy bed. The front desk staff were wonderful, even though they apologized for taking a bit longer due to new computer system. I didn't see any problem with the time frame. Just wish the breakfast was a bit better. Eggs seemed watery, no bacon (just sausage), no gravy for the biscuits; settled for waffles - which were good. Just need peanut butter for my husbands pancakes! lol Will probably stay at Hamptons in the future
Se hospedó 1 noche en octubre de 2023
Respuesta de Ron, el 26 oct. 2023
Thank you for letting us know about your stay. It was great having you here and we look forward to seeing you again in the future. We are delighted you enjoyed the courteous service, comfortable accommodations and convenient location. Our Associates are available if you do not see something you need or if you have questions during the breakfast. During your next stay ask an Associate about the indoor, heated pool and whirlpool. They are a great way to relax and unwind after a long day on the road.

8/10 Bueno

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff! Great breakfast!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Ron, el 23 oct. 2023
Thank you for sharing your experience at our hotel. We loved having you stay with us, and we look forward to seeing you again in the future. We are delighted to hear that you enjoyed the friendly service and the hot, fresh breakfast while you were here. We invite you to take advantage of our other amenities during your stay such as our indoor, heated pool and whirlpool. Ask an Associate about the pool and other amenities the next time you are here. They will be happy to provide you with more information.

10/10 Excelente

Scott

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Melody

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
ROOM SMELLS LIKE A DOG KENNEL
Carpet is really dirty with lots of stains. As soon as I opened the door to the room, I was smacked in the face with an extremely strong smell of urine. Sprayed large stain with disinfectant spray trying to get rid of the smell & towel mopped the bathroom floor. Never could get rid of the strong smell. Not sure how this place had the ratings it had. Very disappointed in this Hampton.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ron, el 9 oct. 2023
Thank you for choosing the Hampton Inn & Suites for your stay in Vicksburg. We were delighted to have you here and we hope to see you again in the future. We apologize that your stay did not meet your expectations. We are committed to providing the best possible stay and will forward your comments to our Associates to assist them in pinpointing issues and correcting them. In addition to addressing what you pointed out in your individual room, we are getting ready for a full hotel refresh that will update and upgrade every room and the public areas of the hotel. Again, we are sorry for any inconvenience you experienced while you were staying with us, and we hope you will stay with us again in the future and see the improvements for yourself.