Vista frontal de la propiedad

Opiniones de Accent Inns Victoria

3 out of 5
Accent Inns Victoria
3233 Maple St, Victoria, BC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 508 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 373 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 81 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 1000 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sara, Mexico

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nos gusto todo afuera hay un restaurant muy rico.
Se hospedó 5 noches en agosto de 2019
Respuesta de Maureen, el 28 nov. 2019
Thank you so much Sara. We appreciate your fantastic rating. We hope to see you again soon.

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en septiembre de 2019
Respuesta de Angie Clement, el 10 sept. 2019
Thanks for your awesome review! See you again!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2019
Respuesta de Maureen, el 11 mar. 2019
Thanks for the score!

6/10 Aceptable

Ricardo

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Austero
Hotel austero
Se hospedó 1 noche en agosto de 2018
Respuesta de John - General Manager, el 23 ago. 2018
Thank you Ricardo, thank you for your business.

10/10 Excelente

Renee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service. Easy access to shopping and dining. Close to office. Room was clean and staff were friendly. I would recommend it.
Se hospedó 1 noche en abril de 2024
Respuesta de Laura, el 29 abr. 2024
Thank you for providing feedback on your recent experience at our hotel. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Bueno

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pet friendly
Se hospedó 3 noches en abril de 2024
Respuesta de miss bubbly, el 29 abr. 2024
Hi Brenda, Thank you for leaving us a review. We are happy you were able to bring your furry friend to stay with you at the hotel. We love to see them too and look forward to your future stays. Thank you :)

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfy, nice location, friendly staff, Highly recommend!
Se hospedó 1 noche en abril de 2024
Respuesta de miss bubbly, el 29 abr. 2024
Hi Cathy,Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us! We look forward to seeing you again.

10/10 Excelente

Kristy

Viaje en pareja
Good location, willing to give a medical rate. The room was clean, and newly renovated.
Se hospedó 2 noches en abril de 2024
Respuesta de Ariel, el 24 abr. 2024
Hi Kristy,Thanks so much for your awesome review and comments! We are glad to hear that you enjoyed our new furniture, we like hearing your feedback on it as we just got it! Hopefully we will see you back here again soon

10/10 Excelente

Mike

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location of the hotel was perfect for us as we were visiting family just a few streets from the hotel. We had a great 4 day stay. We had a room with a kitchenette which worked out well. The only minor issue was that the lighting in the kitchenette area was poor….it was a bit dark when trying to prepare meals and clean up. The staff were very friendly and helpful. We would definitely stay there again.
Se hospedó 4 noches en abril de 2024
Respuesta de Ariel, el 17 abr. 2024
Hi Mike,Thanks so much for your awesome review and comments! We always appreciate your feedback as we want to make your stay the best it can be! We look forward to seeing you back here again soon

10/10 Excelente

Mohamed

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great welcoming staff , well maintained property, great location.
Se hospedó 4 noches en abril de 2024
Respuesta de Laura, el 16 abr. 2024
Thank you for generously giving us your time and providing us with such valuable feedback. We are glad you enjoyed your stay.

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de miss bubbly, el 14 abr. 2024
Hi Mike, thank you for a wonderful review :) Hope you enjoyed your stay and we look forward to seeing you again soon. Have an amazing day!

10/10 Excelente

Foster

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome spot with no noise and Bin4 is delicious
Se hospedó 1 noche en abril de 2024
Respuesta de Ariel, el 11 abr. 2024
Hi Foster,Thanks so much for your awesome review! We are very glad to hear you enjoyed your stay here! Hopefully we will see you back here again soon

10/10 Excelente

linda

Se hospedó 1 noche en marzo de 2024
Respuesta de Ari, el 1 abr. 2024
Hi Linda,Thanks so much for your awesome review! We are so glad to hear you enjoyed your stay here with us! Hopefully we will see you back here again soon

10/10 Excelente

Karen

Viaje con mascota
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was clean and quiet. The girls at the desk were awesome. I had a dog with me and felt comfortable walking around the area with her
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Megan

Se hospedó 1 noche en enero de 2024
Respuesta de Ari, el 10 mar. 2024
Hi Megan!Thanks so much for your awesome review! We are very glad to hear you enjoyed your stay here with us! Hopefully we will see you back here again soon

10/10 Excelente

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de miss bubbly, el 8 mar. 2024
Hi Lee, thank you for the amazing review. We look forward to your future stays, have a lovely day!

10/10 Excelente

Geoff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jasmine, el 7 mar. 2024
Hi Geoff, Thank you for your amazing review. We are glad to hear that you enjoyed your stay with us. Hope to see you soon!

8/10 Bueno

Basia, Bowen Island

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is right on the highway. So it is noisy. But other then that we had a great stay. Brought our dog. Perfect Inn for dogs. Will definitely stay again!
Se hospedó 3 noches en febrero de 2024
Respuesta de miss bubbly, el 4 mar. 2024
Hey Basia, glad to hear you enjoyed your stay. For future stays please let us know and we can try our best to accommodate you on the back side of the hotel. We look forward to seeing you and your furry friend next time!

8/10 Bueno

Yvonne

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Enjoyed receiving rubber ducky. Breakfast not available anymore- that was disappointing.
Se hospedó 1 noche en febrero de 2024
Respuesta de miss bubbly, el 4 mar. 2024
Hey Yvonne, thank you for the review. We are happy to hear that you like our duckies, there is one in the room for your stay! We hope you make a great collection at home. We won't be continuing breakfast but we do have great breakfast places near us like the Roundhouse Cafe (local owned) and Spoons Dinner!

10/10 Excelente

Rickwinder

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura, el 28 feb. 2024
We’re pleased to know you found our location convenient while you stay with us! Thank you for sharing your feedback for fellow travelers to see! We hope to see you again.

10/10 Excelente

NavJot

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Too good
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura, el 26 feb. 2024
Thank you so much, Navjot you are TOO kind! That's great to hear you enjoyed your stay with us. We look forward to your next visit.

10/10 Excelente

Alistair

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
all good
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura, el 27 feb. 2024
Thank you for sharing your positive experience with us. It means a lot!

8/10 Bueno

Cam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good for a quick stay. Burger place excellent
Se hospedó 2 noches en febrero de 2024
Respuesta de miss bubbly, el 26 feb. 2024
Thank you for the great review Cam! We really appreciate your time and look forward to seeing you again! Stay ducky my friend :)

10/10 Excelente

Gurdeep

Se hospedó 1 noche en febrero de 2024
Respuesta de miss bubbly, el 24 mar. 2024
Thank you for a wonderful review! We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was comfortable and the staff were great
Se hospedó 1 noche en febrero de 2024
Respuesta de Avery, el 26 feb. 2024
Hello Anthony, Thank you for your awesome feedback. We are glad you were comfy in our beds, and that the staff made you feel even comfier!Hope to see you again soon!

8/10 Bueno

Philip

Se hospedó 1 noche en febrero de 2024
Respuesta de miss bubbly, el 24 mar. 2024
Thank you for a great review. We appreciate your business and we'll see you at your next visit!

10/10 Excelente

Ava

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Avery, el 26 feb. 2024
Hello Ava, Thank you for your awesome review. We are glad you enjoyed your time with us!Hope to see you again soon!

8/10 Bueno

Pierre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access to food and ahopping
Se hospedó 3 noches en febrero de 2024
Respuesta de miss bubbly, el 20 feb. 2024
Thank you for the great review! I agree, we are in a very great spot, close to many good restaurants and shopping centers :)

8/10 Bueno

Ajit

Se hospedó 2 noches en febrero de 2024
Respuesta de miss bubbly, el 24 mar. 2024
Thank you for leaving a great review, we are glad you enjoyed your stay with us! Hope you have a wonderful day and enjoy the beautiful weather!

10/10 Excelente

Zhihui

Se hospedó 3 noches en febrero de 2024
Respuesta de miss bubbly, el 24 mar. 2024
Thank you Zhihui for a wonderful review! It's amazing to see you enjoyed your stay and we look forward to your future stays here.

10/10 Excelente

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was available for late night check-in. Room was tidy and clean. Very happy with our stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de miss bubbly, el 19 feb. 2024
Hey Ricardo, Thank you for the awesome review! We are very glad to hear that you enjoyed your stay with us and that the room was nice and tidy :) We look forward to your future stays!

10/10 Excelente

Pierre

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lihting in room could be improved
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 18 feb. 2024
Hello Pierre, Thank you for your awesome review. We really appreciate your feedback about our lighting. Good news, we are updating our rooms in April with additional lighting!Hope to see you again soon!

10/10 Excelente

Dave

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks for the duck, clean and big.room
Se hospedó 1 noche en febrero de 2024
Respuesta de Ava, el 10 feb. 2024
Thanks so much Dave! We're thrilled to see you enjoyed your stay with us, and we'll be happy to see you again soon. Enjoy your new duck friend!

8/10 Bueno

Benjamin

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Ava, el 10 feb. 2024
Thank you Benjamin, we're glad to see you enjoyed your stay with us. Come again soon!

10/10 Excelente

Elsa

Viaje familiar
Le gustó: Servicios
Easy access!
Se hospedó 1 noche en febrero de 2024
Respuesta de Ari, el 7 feb. 2024
Hi Elsa!Thanks so much for your awesome review! We are glad to hear you enjoyed your stay here with us! Hopefully we will see you back here again soon

2/10 Terrible

Ann

Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Walls very thin, I could hear the party next store at 12.30 pm. I called front desk to ask them ask the neighbors to be quiet and that worked. The suite faced a busy street and I could hear the traffic all night. There was no instruction on how to use the two remote controls. I asked for a quiet location when I checked in and they said none were available ..4 pm on a Tuesday in February. There were 6 people floating around the check in desk and none would check me in while I waited for 10 minutes.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ava, el 10 feb. 2024
Hi Ann, thank you very much for your constructive feedback. We're very sorry to hear your stay with us did not meet your expectations and we can assure you we are committed to making our location better based on the feedback we receive from conscientious guests like yourself. Firstly, we understand how street traffic can be bothersome, so we've gone ahead and left a backside/quiet request on your file. We'll do our best to accommodate your preferences on future reservations, however, we'd like to mention that we have a limited number of king rooms on our property. Unfortunately, on the evening you checked in, the 3 king rooms on the backside of the hotel were already checked in. We apologize for the inconvenience and will do our absolute best to accommodate you in the future. Secondly, we'd also like to apologize for the delay you experienced at the front desk. At peak check in hours, we do experience an influx of guests. As our front desk can only safely accommodate 2 agents, we can assure you we are working as hard as we can to make your check in as smooth and simple as possible. We understand how wait time can be an inconvenience, and we'd like to make sure your next stay with us is much better. For next time, please get in contact with us the day of your check in, and we will see if we can accommodate an early check in. Additionally, please let us know if you have troubles with the TV remotes. Our front desk staff will be sure to help you. We do hope you choose to stay with us again. We can assure you that your feedback has been heard, and that we are working hard to adjust our operations to better fit your needs. Take care, we hope to see you soon.

10/10 Excelente

Cathy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They always are friendly and welcoming. Rates are good.
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura, el 6 feb. 2024
Hi Cathy, your feedback is highly appreciated, and we are grateful for the time you took to share it with us. We look forward to your next visit.

10/10 Excelente

Stephen A

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stagf - very helpful. Excellent location and layout. Very much enjoyed our stay!
Se hospedó 5 noches en enero de 2024
Respuesta de miss bubbly, el 2 feb. 2024
Hey Stephen, thank you for a great review! We are so glad to hear you enjoyed your stay and the layout was nice. We will be upgrading rooms in April so come visit us then or a bit later when we have availability :) Have a great day!

10/10 Excelente

Tina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de miss bubbly, el 30 ene. 2024
Hi Tina, thank you for the ducky review! Hope you have a fantastic day :)

8/10 Bueno

anil

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good
Se hospedó 1 noche en enero de 2024
Respuesta de miss bubbly, el 30 ene. 2024
Thank you for the awesome review Anil, we look forward to your next visit!

10/10 Excelente

Nina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de miss bubbly, el 30 ene. 2024
Thank you Nina! We really appreciate your review and thank you for taking the time to write us the review :) Have a wonderful day friend, we look forward to seeing you soon

10/10 Excelente

Reginald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Had a great stay. The staff at the front desk was friendly - they even recognized me - and made our check in easy. Finding a parking spot wasn't a problem regardless of arriving going onto 11:00 at night. The room was clean, and I was able to sign into a streaming service on the smart TV to watch a movie.
Se hospedó 1 noche en enero de 2024
Respuesta de miss bubbly, el 30 ene. 2024
Hi Reginald, thank you for the amazing review!! Glad to hear that you enjoyed your stay and that the staff made it more enjoyable :) We look to your future stays, till then stay awesome

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Very friendly staff! The room was spacious, bed comfortable and fantastic pillows! We’d definitely stay again
Se hospedó 1 noche en enero de 2024
Respuesta de miss bubbly, el 22 ene. 2024
Thank you for an awesome review! Super glad to hear you enjoyed your stay here and all was well :) We look forward to seeing you again and so do our ducky's

10/10 Excelente

lesley

Se hospedó 1 noche en enero de 2024
Respuesta de Ava, el 10 feb. 2024
Thank you very much Lesley! We're glad you enjoyed your time with us, and we'd love to have you back again. Take care, see you another time!

10/10 Excelente

Sabina, PRINCE GEORGE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 20 ene. 2024
Thank you for your awesome review Sabina. We hope to see you again soon!

10/10 Excelente

Kari-anne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great front desk service, clean room, quiet all night - great last minute stay!
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 20 ene. 2024
Thank you for your awesome review, Kari-anne. We try our best to make sure everyone feels at home here at Accent Inns Victoria. Hope to see you again soon!

10/10 Excelente

Samantha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always love staying here! Rooms are clean and staff is very accommodating.
Se hospedó 1 noche en enero de 2024
Respuesta de Ariel, el 18 ene. 2024
Hi Samantha!Thanks so much for your awesome review! I'm glad to hear you enjoyed your stay here will us! Hopefully we will see you back here again soon

6/10 Aceptable

Zach

Le gustó: Limpieza
The room was clean, older but there was some updates. To get to your room, you have to go outside to access it, which isn't the greatest in colder or wet weather. No real extras, the "gym" is super small and not much options for equipment. No pool, hot tub, or sauna, etc. No breakfeast option either. For a basic, barebones stay, it was just fine. One really nice thing, was that there is a Bin 4 restraunt, attached to the hotel, which was open until 10pm.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 20 ene. 2024
Thank you for your feedback, Zach. Good news is we are updating our rooms in April 2024! We will have new furniture for guests to enjoy very soon. I'm sorry to hear that our amenities were not up to your standards, but we try our best to keep what we do offer as amazing as possible. Thank you again for your feedback, and we hope to see you the next time you venture into Victoria!

10/10 Excelente

Michael

Se hospedó 1 noche en enero de 2024
Respuesta de Ari, el 5 feb. 2024
Hi Michael!Thanks so much for your awesome review! We are glad to hear you enjoyed your stay here with us! Hopefully we will see you back here again soon

10/10 Excelente

Paul, Surrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Ariel, el 18 ene. 2024
Hi Paul!Thanks so much for your awesome review! I'm glad to hear you enjoyed your stay here will us! Hopefully we will see you back here again soon