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Opiniones de Volcano Forest Inn

3.5 out of 5
Volcano Forest Inn
19-4034 Old Volcano Road, Volcano, HI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 58 de 112 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 30 de 112 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 112 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 112 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 112 opiniones" "

8.8/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Duncan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet place. Not what I’d call an actual “B&B”. But he was upfront about that so it was what I expected. Definitely recommend it.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jon, el 28 feb. 2024
Mahalo for taking time out to share your experience with VFI Duncan. It was an honor to host you and your wife.

6/10 Aceptable

Beverly

Viaje familiar
They stated there would be a $120 cleaning fee which was not shown at the time of booking
Se hospedó 1 noche en febrero de 2024
Respuesta de Jon, el 17 feb. 2024
Beverly,Mahalo for your review, but all fees are advertised on Expedia

10/10 Excelente

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleased with our experience at VFI. The place is absolutely immaculate and the owner is hospitality personified. My highest recommendation!
Se hospedó 3 noches en febrero de 2024
Respuesta de Jon, el 27 feb. 2024
Steven,Mahalo for the review. We enjoyed your stay with us and we hope to host you again soon.

10/10 Excelente

Yasuyo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a very quiet and cozy place where you can drive to Volcano National Park only in a few mins. We stayed at VFI for 2 days so that we could fully enjoy the national park, and we totally did enjoy the whole experience!! We were a little bit worried about where to grab our lunch and dinner. VFI kindly provided us great information about restaurants and grocery stores around Volcano, which made our stay so much easier!
Se hospedó 2 noches en enero de 2024
Respuesta de Jon, el 26 ene. 2024
Yasuyo,Thanks for your kind review and sharing your experience with us. It was a pleasure to host you and your partner. We hope to host you again in the future.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jon is AWESOME!!
Jon was very communicative and helpful!! The room was HUGE and just what we needed. We had the Ginger Room which had a nice lanai with sliding doors from the room. So glad we brought our groceries. We used the kitchen and coffee was available in the morning. Coin Laundry down the street. 10/10 I would definitely stay here again!!
Se hospedó 2 noches en enero de 2024
Respuesta de Jon, el 26 ene. 2024
Elizabeth,Mahalo for the review. It was an honor to host you and your husband.

8/10 Bueno

?

Le gustó: Limpieza
Respuesta de Jon, el 27 feb. 2024
Mahalo for the review. We enjoyed your stay with us.

8/10 Bueno

John

Viaje en pareja
Le gustó: Servicios
I liked the location in the rain forest 🌳 I would have liked to have had a stopper For the bathtub 🛀 I also think that you should add the two light bulbs to the bathroom light fixture! Empty sockets can be dangerous!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jon, el 26 ene. 2024
John,Thanks for sharing your kind review and concerns with us.

6/10 Aceptable

thomas

Viaje familiar
Le gustó: Servicios
Not much of a breakfast, poor bed.otherwise ok— close to park.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jon, el 26 ene. 2024
Thomas,Thanks for sharing your opinion with us. We know it’s impossible to make everyone happy; we aim be kind and keep our guest safe during their stay with us.

4/10 Malo

Eric

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything about Volcano Forest Inn is a scam. Please do your research before throwing your money away. Lack of hospitality, false advertising & a never ending list of rules with financial repercussions. PLEASE don’t support these places that are only in business for financial gain and nothing more. Do your homework before giving away your hard earned money.
Se hospedó 6 noches en octubre de 2023
Respuesta de Jon, el 7 nov. 2023
Thanks for sharing your opinion. Everything is advertised when you make your booking. We encourage you to read as well! Our prices are fair and meet market conditions in the Volcano Area.

2/10 Terrible

Nova

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
This is not a traditional B&B. It is a bad Airbnb, complete with chores, fines, and signage everywhere. It is the most unwelcoming place I've ever stayed, truly taking the host out of hospitality. The only time I saw him was when he was when he was on his way out for errands, and he required that I pay the "cleaning and service fee" in cash or Venmo. Shady AF for a commercial establisment. Considering the general lack of cleanliness and service, I have my suspicions. In fact, if you aren't timely enough with this shady fee buried in the extra details of your booking, he locks you out. That's right. He prints your name in large, bold letters, tapes it to the front door, and deactivates your front door code. So, if you can't figure out how to access the walls of text you get from this place that are somehow unfindable in the Expedia app, you can scan the QR code while you cool your heels on the porch of the place you've already paid hundreds to stay at. You would think a place that is so concerned about guest security (cameras, fine for leaving the patio door unlocked, COVID so the host is completely absent) would not misuse guests' PII so grossly. Just stay somewhere else. Seriously. If you have no other options, do try to read your multiple walls of texts carefully. They are accessible from an email with a link somewhere. Be prepared to make your own coffee, wash your own dishes, and find breakfast elsewhere. See my Google review for more details.
Se hospedó 4 noches en octubre de 2023
Respuesta de Jon, el 11 oct. 2023
Nova,Thanks for sharing your opinion. However, you are spreading misleading information. We do post QR codes for guests at our main door. If we can't get in contact with the guest directly on Expedia or their booking agent. This has been very successful in communication with our abroad guests and they are very thankful. We do not lock out any guests and you are posting false information.You were also informed during your booking our the type of breakfast we provide, rules, and hotel collection fees. I highly encourage you to read all policies before booking. I

10/10 Excelente

Christopher

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jon, el 1 oct. 2023
Mahalo for the review Christopher.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
High fees
Very high fees charged without notice.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jon, el 6 sept. 2023
Mahalo for the review. I would suggest you read your booking details. We are in a competitive rate with in 92 miles our our Inn.

8/10 Bueno

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
John is an excellent host, and the room and public areas were lovely. It was comfortable and inviting, clean and convenient to the park. We heartily recommend Volcano Forest Inn
Se hospedó 2 noches en agosto de 2023
Respuesta de Jon, el 22 ago. 2023
Lisa,It was an honor to host you and your friend (her 1st to big island). I look forward to hosting you again in the future.

10/10 Excelente

Kirill

Se hospedó 1 noche en julio de 2023
Respuesta de Jon, el 18 ago. 2023
Kris,Mahalo for the kind review. It was a honor to host you and your wife.

10/10 Excelente

Tareq

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best places i have stayed at , at first i was scared because it was in the middle of the forest but then i was surprised of how clean and big the rooms are , the rooms are a bit cold but there is a small heater that wotks great , Jon was a very nice host and we kept communicating through out my stay
Se hospedó 5 noches en junio de 2023
Respuesta de Jon, el 22 jun. 2023
Tareq,It was an honor to host you and your wife. It brings us joy when we meet the expectations of travelers. We hope to host you again soon.

10/10 Excelente

Joanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet location and close to Vocanos National Park.
Se hospedó 1 noche en junio de 2023
Respuesta de Jon, el 19 jun. 2023
Mahalo for the review Joanne. It was a pleasure to meet and host you. You will always have a place to stay here at VFI.

10/10 Excelente

Lindsay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The view and night sounds are very tranquil and relaxing. It is a bit far from the airport though.
Se hospedó 1 noche en mayo de 2023
Respuesta de Jon, el 1 jun. 2023
Mahalo for the review Lindsay. I enjoyed meeting you and your brother.I wish you two safe travels.

8/10 Bueno

Kelly

Viaje de negocios
Le gustó: Condiciones de la propiedad
Beautiful property, spacious property, kind staff.
Se hospedó 3 noches en mayo de 2023
Respuesta de Jon, el 27 may. 2023
Mahalo for the review Kelly. It was an honor to host and get to know you. I look forward to meeting with you again soon.

10/10 Excelente

Arianna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience! Very nice staff. Lovely location near food and the Volcano National Park.
Se hospedó 1 noche en abril de 2023
Respuesta de Jon, el 8 may. 2023
Aloha Arianna,Mahalo for the review. It’s was an honor to host you.

10/10 Excelente

Janet

Se hospedó 3 noches en marzo de 2023
Respuesta de Jon, el 31 mar. 2023
Aloha Janet,Mahalo for the review and it was an honor to host you and your party while visiting the village.We look forward to hosting you again when you return.

8/10 Bueno

Max, La Porte

Se hospedó 1 noche en marzo de 2023
Respuesta de Jon, el 14 abr. 2023
Aloha Max,Mahalo for taking time out and giving us a positive review.We look forward to hosting you again.

8/10 Bueno

jeanne

Se hospedó 4 noches en marzo de 2023
Respuesta de Jon, el 24 mar. 2023
Jeanne,Mahalo for the review. I enjoyed you and Ken and I look forward to meeting you two again soon.

10/10 Excelente

Tara

Se hospedó 3 noches en marzo de 2023
Respuesta de Jon, el 16 mar. 2023
Mahalo for the review Tara. It was a pleasure to host you and your family.

6/10 Aceptable

kevin

Se hospedó 3 noches en marzo de 2023
Respuesta de Jon, el 15 mar. 2023
Mahalo for the review Kevin.

6/10 Aceptable

Fabian

Viaje en pareja
Super Lage für einen Ausflug zum Vulcano-Park. Alles andere ist sehr weit entfernt. Zimmer sind groß und sauber. Inhaber wohnt selbst in dem Haus & ist sehr freundlich. Das Frühstück ist leider sehr sehr dürftig. Es gab Toast und Erdbeermarmelade & Obst. Kaffee kann man sich selbst kochen & anschließend darf man alles per Hand abspülen. Insgesamt für 1-2 Nächte als Zwischenstopp in Ordnung. Wenn das Frühstück ähnlich wie bei uns ein Hauptgrund für die Buchung ist kann man sich auch gut für eine andere Unterkunft entscheiden oder außerhalb schlafen und mit dem Mietwagen zum Vulcano-Park fahren.
Respuesta de Jon, el 13 mar. 2023
Mahalo for the review Fabian. It was a pleasure to host you and your wife.

10/10 Excelente

Jene

Se hospedó 1 noche en marzo de 2023
Respuesta de Jon, el 1 abr. 2023
Aloha Jene,Mahalo for taking the time to leave us a review. It was an honor to host you and your party.

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You get a room in a house and you share the kitchen. Convenient to Volcanoes National Park. Owner very nice. The house is secluded but not isolated. Thought cleaning fee should be included in price, not as an extra.
Se hospedó 2 noches en marzo de 2023
Respuesta de Jon, el 15 mar. 2023
James,Mahalo for the review. It was a pleasure to host you and your family. We look forward to seeing you again.

10/10 Excelente

Amelia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
I liked that it was so close to Volcano National Park and that it was a very quiet place to stay.
Se hospedó 3 noches en febrero de 2023
Respuesta de Jon, el 5 mar. 2023
Amelia,It was a pleasure to host you and your brother. I look forward to meeting you again. Mahalo for the feedback.

6/10 Aceptable

RAYMOND

Viaje en pareja
Le gustó: Limpieza y servicio y personal
rain forest, natural, birds, near the park snd its great facilities and the glowing lava sites
Se hospedó 4 noches en febrero de 2023
Respuesta de Jon, el 25 feb. 2023
Mahalo for the review Raymond.

8/10 Bueno

Jack

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Finding the place was crazy. The sign faces east, but we came in from the west. The sign is missing two letters. There is another sign on the ground, broken off from a stand apparently, that would have helped if it had been repaired. The entrance road is a narrow, potholed forest road, needing maintenance. First impressions are important! But the building is nice, and Jon was VERY accommodating and pleasant. The gathering room is a full kitchen. Our room was very clean and comfortable, and spacious. The area is very quiet, birds singing, no neighbors in view. A couple oddities: only one bedside lamp, with low wattage making it hard to read. I moved another floor lamp to the bed side so I could read. Only one pillow per person; hard to read in bed that way. Mattress decent, great comforter on top. Two pictures on the walls are identical pictures. And the rules and regs are a little offputting. Seems heavy handed threatening financial penalties if we break a rule. Overall, we liked our stay very much. We would return again if we ever get the chance.
Se hospedó 1 noche en febrero de 2023
Respuesta de Jon, el 18 feb. 2023
Jack,Mahalo for the review. This really helps us improve our services here at VFI. I do agree you, 1st impression is important. However, the storm damaged our sign and it has been repaired. We look forward to hosting you and your family again. I will share your input with my partners.

2/10 Terrible

Dennis

No le gustó: Limpieza, servicios, condiciones de la propiedad
Creepy place! Our room had a nauseous odor, whatever scent that was plugged into the bathroom outlet, only compounded the problem! The king bed was built only like they used, and should have been retired a long time ago! The matching pillow covers and bedspread looked like new, probably because they were never washed! Please smell before you lay your head down, there have been many people ahead of you that didn’t, I could smell them all! You’re warned!
Se hospedó 1 noche en febrero de 2023
Respuesta de Jon, el 15 nov. 2023
Dennis,Thanks for sharing your opinion. All bed linens are washed before and after each visit. We are located in a high-humidity location. You were informed of this information when you booked. Why didn't you inform us of this issue during your stay?

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Rooms were spacious. Stinky plug in air fresheners in bathrooms. Lots of little signs reminding of rules.
Se hospedó 2 noches en febrero de 2023
Respuesta de Jon, el 6 feb. 2023
Anonymous,Mahalo for the review. We will use your comments to improve our services. We wish you well and safe travels.

8/10 Bueno

zhiyi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything works fine except on our last day stay, the big bottle of drinking water tastes moldy. The garbage can was completely full and we have to push down to fit additional garbage in
Se hospedó 2 noches en febrero de 2023
Respuesta de Jon, el 6 feb. 2023
Zhiyi,Mahalo for the review. We will use your comments to improve our services. We wish you well and safe travels.

8/10 Bueno

kay

Se hospedó 2 noches en febrero de 2023
Respuesta de Jon, el 6 feb. 2023
Kay,Mahalo for the review. I wish you, your husband and your friends safe travels while visiting Hawaii. We love accommodating all visitors from all over the world. Take care hope to see you again one day.

10/10 Excelente

Andrea

Se hospedó 1 noche en enero de 2023
Respuesta de Jon, el 12 mar. 2023
Andrea,Mahalo for your review. We wish you well and we look forward to hosting you again at a discounted rate :-)

2/10 Terrible

Cheryl

Se hospedó 1 noche en enero de 2023
Respuesta de Jon, el 26 ene. 2023
Aloha Cheryl,Mahalo for the review.

10/10 Excelente

Rob

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A quaint Inn in the truest sense. Secluded, access to a full kitchen, well-appointed rooms, great host. And if you want to visit Volcano National Park, you really can't beat the location!!
Respuesta de Jon, el 20 ene. 2023
Aloha Rob mahalo for the review. It was a honor to host you; please look us up again on your next visit. Until then safe travels.

10/10 Excelente

Jack

Se hospedó 1 noche en enero de 2023
Respuesta de Jon, el 21 ene. 2023
Aloha Jack,Mahalo for the review. It was a pleasure to host you and your family. I look forward to hosting you again.

6/10 Aceptable

pia

Se hospedó 2 noches en enero de 2023
Respuesta de Kurt , el 20 ene. 2023
Thank you.

10/10 Excelente

Hillary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique Inn set in a forest. Huge rooms nicely furnished. Super responsive host. Just have cash or venmo for the cleaning fee.
Respuesta de Jon, el 19 ene. 2023
Mahalo for the review Hillary. It was a pleasure to host you and your family.

10/10 Excelente

Yuqing

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed the stay. I will recommend to my friends
Respuesta de Jon, el 11 ene. 2023
Aloha Yuquing,Mahalo for the review and it was an honor to host you and your family.

10/10 Excelente

Jason

Se hospedó 1 noche en enero de 2023

8/10 Bueno

Douglas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Yiyang

Se hospedó 1 noche en diciembre de 2022
Respuesta de Jon, el 30 dic. 2022
Mahalo for the review Yiyang. It was a pleasure to host you and your party. Safe travels until next time.

10/10 Excelente

Ana Maria, Bakersfield

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice to see the rain forest outside every window and only 5 minutes from Volcano National Park.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Jon, el 26 dic. 2022
Ana,Mahalo for the kind review. I’m happy that you and your children enjoyed your stay.

10/10 Excelente

Rey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything's been wonderful!
Respuesta de Jon, el 27 dic. 2022
Mahalo for the review Rey. It was a pleasure to host you and your family.

10/10 Excelente

Herbert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Eco friendly
The Volcano Forest House is beautiful nestled in the rainforest of Volcano National Park. The rooms were very spacious with lot of privacy. The kitchen accommodations exceeded expectations of a B&B. The owners were so welcoming to me and my son. We look forward to our next visit to the Big Island as this will be a base camp for all our Island adventures. Mahalo
Se hospedó 1 noche en diciembre de 2022
Respuesta de Jon, el 13 dic. 2022
Aloha Herbert,Mahalo for your review. I look forward to hosting you and your family again soon.

6/10 Aceptable

Dave

Great location at great price
This property was in a super location and a great price right outside the gate of Volcano National Park as advertised. It was neat and clean for the most part but dated. Very quiet comfy large room. The zero human interaction check in and check out process was a bit dystopian and strange. did not feel very cozy or homey and felt like we were being watched remotely even though we probably werent. Never touched the food or kitchen because I didnt even really understand it. Felt more like a vrbo or air bnb and not sure if i would call it a hotel per se. thanks
Se hospedó 2 noches en noviembre de 2022
Respuesta de Paul, el 30 nov. 2022
Aloha Dave,Mahalo for your review. We enjoyed hosting you at our Inn. We hope to host you again soon.

10/10 Excelente

Hue

Se hospedó 3 noches en octubre de 2022
Respuesta de Jon, el 20 oct. 2022
Aloha Hue,I enjoyed hosting you and your sister. I hope to see you again soon. I will share this review with the owners.

8/10 Bueno

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent place to stay while visiting the park
Th Volcano Forest Inn was a good place to stay during our trip to the park. The best part was the proximity to the park. It was nothing fancy but we didn’t require it to be. We slept well but the bed was only average. We like the rain forest seclusion.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Kurt, el 20 oct. 2022
Aloha Timothy,We appreciate you and your family staying with us at VFI. We hope to see you again soon. I will share this review with the owners.