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Opiniones de Volcano Village Lodge

3.5 out of 5
Volcano Village Lodge
19-4183 Kawailehua Rd, Volcano, HI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 24 de 75 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 40 de 75 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 75 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 75 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 75 opiniones" "

8.6/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.2/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Roger, Lymington

Viaje familiar
A nice place, but limited check in times. Property a bit remote. . Room a bit damp,,, so had to use dehumidifier (which wasn’t on the hotel description!!!!!). Not high on the list to return to.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, wonderful staff.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Volcano Village Estates Staff, el 27 sept. 2023
Mahalo nui loa! (Thank you very much!) We loved having you here at the and look forward to seeing you again in the future! - The Volcano Village Estates ‘Ohana

10/10 Excelente

jae

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Peacefulness and friendly staff
Se hospedó 2 noches en abril de 2023
Respuesta de John, el 10 abr. 2023
Mahalo nui loa! (Thank you very much!) We loved having you here at the and look forward to seeing you again in the future! - The Volcano Village Lodge ‘Ohana

4/10 Malo

Xiaohan

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
The heater did not work in our room. One bed was too cold to sleep in. The other one had electric heating pads. We put a beach towel from their spa on the ground in our bathroom after use. It was hung up on a hook the second day. Coffee wasn't restocked on the second day. Check-in was also unpleasant, but another innkeeper made up for it. Wi-Fi was barely working as they advertised. Overall - does not worth $700 per night. I heard they might have changed owners. Someone who had lived here in 2018 told me the owners at the time were an elder couple from SF who went back for better retirement life (better hospitals in SF). Not sure if that's the case. I did not get to meet their lead innkeeper or owner.

10/10 Excelente

Tina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property to visit if you wish to visit the Volcanoes in the area. Stayed in the Mauna Loa, Lisa was amazing and so was our stay.
Se hospedó 2 noches en noviembre de 2022

6/10 Aceptable

Nana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Best place we stayed at during our 10-day trip to the big island, without question. Staff was courteous and extremely helpful. Cottage was amazing. Wish we had been able to stay another night. We will definitely be returning at some point in the future.
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Nancy, Québec

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Endroit magnifique, au cœur de la rain forest, au pied du volcan et à quelques minutes de la ville. Très bel espace, romantique à souhait, à l’écart de l’activité et entouré de verdure. Les petits déjeuners sont exquis. Un point culminant de notre voyage.
Se hospedó 1 noche en enero de 2021
Respuesta de Volcano Village Lodge, el 4 ene. 2021
Aloha, It was our pleasure to have hosted you and your daughter. We are so pleased to hear that you had a wonderful time. Thank you for your review. We appreciate. Happy New Year! Mahalo nui, Pua

10/10 Excelente

Manuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de Volcano Village Lodge, el 3 nov. 2019
Aloha, We appreciate your review. We truly enjoyed hosting you. Thank you again. Mahalo nui Volcano Village Lodge Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Secluded and beautiful. Great experience. The accommodations were wonderfully relaxing.
Se hospedó 2 noches en octubre de 2019
Respuesta de Volcano Village Lodge, el 8 oct. 2019
Aloha, Thank you so much for this great 5-star review. We really appreciate you taking the time and helping to share the word about us. Mahalo nui, Pua

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2019
Respuesta de Volcnao Village Lodge, el 8 oct. 2019
Aloha, Thank you for your review. We truly appreciate it! Mahalo nui, Pua

8/10 Bueno

N

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Volcano Village Lodge, el 8 oct. 2019
Aloha, Thank you for your review and choosing to stay with us. We enjoyed hosting you. Mahalo nui loa, Pua

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful romantic setting tucked away in the rainforest. Quiet and cozy. A pit pricey. I’d include a bottle of wine or cocktail hour with wine and cheese and snacks.
Se hospedó 2 noches en julio de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
This is a very unique property, and we enjoyed that aspect as well as the proximity to the park but I am not sure we would stay there again. The fan was quite noisy. The lights were not working in the room with the double bed. It would have been nice to have sheets for the mattress in the attic. The breakfast could have been much better, why not at least have cereal in the rooms rather than calling this a snack leaving us to pick it up from damp containers outside the lodge?
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

Jan, Indianapolis, IN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful and quiet. Rooms were gorgeous! It was like being in our pur private rainforest. Didn’t even feel the need to close the blinds.
Se hospedó 3 noches en noviembre de 2018
Respuesta de Volcano Village Lodge , el 21 dic. 2018
Aloha, We are truly happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the near future. Mahalo nui,

8/10 Bueno

Li ping

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2018