Servicio de la propiedad
Ver disponibilidad

Opiniones de Holiday Inn Express & Suites Waco South, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Waco South, an IHG Hotel
5701 Legend Lake Pkwy, Waco, TX

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 615 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 262 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 1001 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

mario

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Faviana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Jonnie , el 12 dic. 2022
Thank you for the perfect score! Your feedback is greatly appreciated.

10/10 Excelente

Yadira, Katy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
De todos los hoteles en los que estoy cada semana este ha sido uno de los preferidos y es que en espacio de habitaciones, en lugar para desayunar, el desayuno, y la organización que tienen para resolverle a uno el viaje es impresionante.
Respuesta de Jonnie, el 14 nov. 2022
Thank you for rating and reviewing your recent stay at our hotel. We are delighted that you enjoyed your time with us, and look forward to serving you again in the future. Have a safe and blessed week.

10/10 Excelente

Citlali

Se hospedó 3 noches en diciembre de 2021

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bien
Se hospedó 1 noche en agosto de 2021
Respuesta de Jess , el 23 ago. 2021
Thank you for taking the time to review our hotel. We appreciate your feedback and hope that you will come stay with us again!

8/10 Bueno

Alma D

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien. Buena ubicación, todo de acuerdo a nuestras necesidades
Se hospedó 1 noche en abril de 2021
Respuesta de Jonnie , el 29 abr. 2021
Thank you for your kind words. Your feedback is greatly appreciated.

10/10 Excelente

ana laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien, solo que no hacían el esfuerzo por entender el español, la señorita que nos recibió no escuchaba. No limpiaron la habitación, quiero pensar que fue por contingencia
Se hospedó 3 noches en diciembre de 2020
Respuesta de Jonnie , el 13 ene. 2021
Thank you for rating and reviewing your recent stay with us. We do apologize for any inconveniences you had during your stay. IHG has a new policy in which the housekeepers do not enter your room unless specifically requested, or if you are an extended stay. We do hope that if your travels bring you back to Waco, that we will get another chance to serve you again. Have a safe and blessed week.

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en febrero de 2020
Respuesta de CG, el 19 feb. 2020
Thank you for rating our hotel, your feedback is appreciated!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything good, just the breakfast doesn’t included to many options of fruits, just apples.
Se hospedó 1 noche en junio de 2019
Respuesta de Stephanie Byboth, el 6 jul. 2019
Thank you for the review.

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice. Holiday Inn has upped its game! Highly recommend for Baylor families
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Charlene

Viaje familiar
Nice facility
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Tom

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Andrew

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lynda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy bed and pillows!! Clean room and bathroom.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jennie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and nice staff. Love the shower pressure!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Laura

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tom

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the shower especially the shower head that adjusted to actually get a good stream of water coming out. shift manager for my second night was outstanding, she went out of her way, 10 fold to help me with the silly laundry APP (should have the option of quarters) for old school customers). with her attitude she should be manager.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Mary, el 24 mar. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Pam

Viaje en grupo
Le gustó: Servicios
Beautiful hotel, well done, extremely modern and clean, but still warm friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Mary, el 24 mar. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Becca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was lovely, and had a nice big space for a couch and meeting with friends while in town.
Se hospedó 2 noches en marzo de 2024
Respuesta de Mary, el 24 mar. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Shay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Mary, el 24 mar. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Shay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful. The pool is nice there is a fitness room and the breakfast buffet was very good and well kept. Definitely come back here again great for the family Stephanie at the front desk was so welcoming and if anything needed to let them know
Se hospedó 1 noche en marzo de 2024
Respuesta de Mary, el 24 mar. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Three EV chargers. No pets allowed. No smoking. Perfect!
Se hospedó 1 noche en marzo de 2024
Respuesta de Mary, el 24 mar. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

2/10 Terrible

Shanna

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was rude. I booked for 3 people. They only had a king bed available. I asked for roll away. And she said she could provide an extra blanket so I could sleep in floor. Never again will holiday inn get my business.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jonnie, el 5 mar. 2024
Thank you for taking the time to share your valuable feedback regarding your recent stay at our hotel. It has come to my attention that the service you received during your recent stay did not meet your expectations. Fir this, I sincerely apologize. Upon looking at your reservation and the notes left by my front desk agent, you booked a room with a single king bed, and at the time of check in, all of our rollaway beds were in use. Again, I do apologize that your stay was not 100% satisfactory, and hope that you will give us another chance if your travels bring you back to Waco.

10/10 Excelente

Celeste

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Jonnie, el 27 feb. 2024
Thank you for rating your recent stay at our hotel. We appreciate your feedback. Have a great week!

10/10 Excelente

Eliza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I truly enjoyed my stay it was very pleasant the concierge was extremely friendly and checked me in quickly. Upon entering the room I could smell the cleanliness and cleaned stocked towels. Breakfast had variety of food choices and the coffee was great. As I was leaving to check out the next day one of the cleaning staff greeted me very politely. Walking through the hall to leave I could smell the cleanliness of the facility and appreciate it. I will definitely be coming back here in the near future.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mary, el 18 feb. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

8/10 Bueno

Cindy, Springfield

Se hospedó 1 noche en febrero de 2024
Respuesta de Mary, el 24 mar. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well kept
Se hospedó 1 noche en enero de 2024
Respuesta de Mary, el 18 feb. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mary, el 18 feb. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

YALICIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Mary, el 18 feb. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Adan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Mary, el 18 feb. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Edward J

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely clean
Se hospedó 1 noche en enero de 2024
Respuesta de Mary, el 9 ene. 2024
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

8/10 Bueno

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hood Overall Stay
Overall very good stay. Everything we needed we had. At check in we got extra linens offered for pull out bed. Breakfast was good too. Appreciated. Couple of things could be better. Pool was in disrepair and cleanliness could have been better.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mary, el 5 ene. 2024
Thank you for rating and reviewing your recent stay at our hotel. We do apologize that your stay was not 100% satisfactory, and hope that you would give us another chance in the future to better serve you.

6/10 Aceptable

Curtis, ABILENE

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mary, el 30 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We do apologize that your stay was not 100% satisfactory, and hope that you would give us another chance in the future to better serve you.

10/10 Excelente

Rebekah

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excellent property and amazing customer service. Great location too!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Ramon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Landen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Teresa

Easy checkin. Staff was great
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

8/10 Bueno

Marcus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best stay in Waco
Absolutely amazing hotel. Very clean, check in was very easy and front desk was super nice. Rooms were very comfortable and quiet. After a long day of driving it was a great stay. Breakfast in the morning was really good too.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Karen

Viaje familiar
Le gustó: Servicios
Everything was great.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Joseph

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Lisa

Se hospedó 2 noches en noviembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Sharon, Henderson

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary, el 17 dic. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Sally

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Mary, el 8 nov. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

10/10 Excelente

Brad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient to dinning, atractions and Baylor.
Se hospedó 2 noches en octubre de 2023
Respuesta de Mary, el 8 nov. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.

6/10 Aceptable

Emily

No le gustó: Condiciones de la propiedad
Pool was not working. Only 1 elevator (other was out of order). Cold shower one morning. Breakfast was MEH. Lights were out when we pulled up the first night. Very overpriced for lack of functioning things and the area.
Se hospedó 3 noches en octubre de 2023
Respuesta de Mary, el 23 oct. 2023
Thank you for rating and reviewing your recent stay at our hotel. We do apologize that your stay was not 100% satisfactory, and hope that you would give us another chance in the future to better serve you.

10/10 Excelente

Jill

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel for a weekend stay.
Great hotel. The only thing negative about our stay was that only one of two elevators were working during the weekend. The hotel was at full capacity so there were long waits for the one elevator at times...especially during the Sunday checkout times.
Se hospedó 2 noches en octubre de 2023
Respuesta de Mary, el 23 oct. 2023
Thank you for rating and reviewing your recent stay at our hotel. We appreciate your honest feedback, and look forward to serving you again in the future.