Terraza o patio

Opiniones de Canopy by Hilton Washington DC The Wharf

4 out of 5
Canopy by Hilton Washington DC The Wharf
975 7th Street SW, Washington, DC

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 675 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 172 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 79 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 1001 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Pedro

Se hospedó 1 noche en abril de 2022
Respuesta de Edgar Hernandez, el 19 abr. 2022
Thank you for staying with us at the Canopy Wharf DC ! We hope to welcome you back in the near future !

8/10 Bueno

HEBE

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Muy buen hotel, bien ubicado. En el desayuno solían terminarse varias cosas muy pronto
Se hospedó 4 noches en marzo de 2019
Respuesta de Hristiyana, el 27 mar. 2019
Thank you for your feedback. We hope to see you again in the nearest future.

10/10 Excelente

Jessie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Debra, Bowdoin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view of the river and the being right on the Boardwalk were a couple of reasons why I chose this hotel and I wasn't disappointed.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 15 may. 2024
Dear Debra, Thank you for your kind comments. I am thrilled that you liked our riverfront views and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Mike Anderson, GM

10/10 Excelente

Angela

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, convenient location, friendly efficient staff
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 11 may. 2024
Dear Angela, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michael Anderson, GM

10/10 Excelente

Nancy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel right on the DC wharf. Friendly staff. Comfortable room. Good breakfast. Lots of restaurants within walking distance. Easy walk to the Mall and various museums and monuments.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 7 may. 2024
Dear Nancy, We are happy to hear from you and value your kind review. It is lovely to hear that our central location, friendly service, and comfortable accommodations helped make your trip successful. Thank you for your business and yourrecommendation! We hope to host you anytime your travels bring you back to the area. Best, Mike Anderson, GM

10/10 Excelente

D

Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 7 may. 2024
Dear D, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience, and we're eager to provide you with excellent service the next time you visit. Best, Mike Anderson, GM

10/10 Excelente

Richard

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location is great. Room was small, but very clean and quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 3 may. 2024
Dear Richard, Thank you for your kind comments. I am thrilled that you liked our clean, quiet, rooms and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Mike Anderson, GM

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Have stayed here a couple of times and the location is incredible right on the water and there's plenty to do in the little square of the wharf.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 1 may. 2024
Dear Caroline, Welcome back, and thank you for sharing your review of another wonderful stay at our hotel. I am glad that we provided a fun backdrop for your stay in The Wharf area. Our staff takes great pride in providing service and accommodations that keep guests coming back. Thank you for your patronage, and please visit again soon. Best, Mike Anderson, GM

2/10 Terrible

Amanda

Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 1 may. 2024
Dear Amanda, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope better to serve you upon your return to the area.Sincerely, Mike Anderson, GM

4/10 Malo

Justin

No le gustó: Servicio y personal
They charged me double for the same room, and the refund will take 5 business days. Totally unacceptable. The checkin staff were awful. The morning checkout staff were good.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 28 abr. 2024
Dear Justin, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Yanire

Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Nicole, Manassas

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Initial person to check us in was not very helpful, and also not very nice. Later on, there was a mix up with our room due to the initial check in and the next front desk agent was very helpful and friendly. The room itself was nice and clean. Also, it had a nice view and great access to a lot of different restaurants. Overall a good experience, but could have started off better.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 21 abr. 2024
Dear Nicole, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. I am happy to hear that you found our clean room, great view, and convenient location to your liking. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Monica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very modern. I loved it. the water pressure in the sink was weak. The green flashing light of the carbon monoxide kept waking me up. The wait staff at bfast was so friendly and helpful. Restaurants around the area were great. The weather was not conducive to go on a boat ride but that would have been great.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 21 abr. 2024
Dear Monica, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Your feedback, including recommendations for improvements, allows us to serve our guests better. Thank you for choosing us while in the area. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Mara, Lincolnshire

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 20 abr. 2024
Dear Mara, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Kosal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Boardwalk and the view are amazing
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 14 abr. 2024
Dear Kosal, It was kind of you to take the time to review our hotel. I’m glad you enjoyed our location and view. We appreciate your choosing us and hope to host you again. Best, Mike Anderson, Chief Enthusiast

4/10 Malo

kaitlyn

Smoke filled hall on the 8th floor and in the gym bathroom. Nobody is paying for a smoking room. Unacceptable.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 10 abr. 2024
Dear Kaitlyn, We are proud to offer our guests and associates a smoke-free environment, so I'm very sorry that you detected an odor. We hold ourselves to a higher standard, so we hope you will allow us the opportunity to share a more positive experience with you soon. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

WILLIAM

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous views, close to memorials.
Se hospedó 3 noches en abril de 2024
Respuesta de GM, el 10 abr. 2024
Dear WILLIAM, We are so glad that you enjoyed our great location. It was our pleasure hosting you, and we hope to see you again. Thank you for staying with us. Best, Mike Anderson, Chief Enthusiast

6/10 Aceptable

Llewellyn

Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Dear Llewellyn, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Maris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 6 abr. 2024
Dear Maris, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Shaunika

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have absolutely no complaints. The room was clean and spacious and staff very accommodating and friendly. The hotel is located right in the heart of the wharf dc, so it was close to everything (restaurants, stores, boats).
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 6 abr. 2024
Dear Shaunika, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed our hotel, service, and location. It was our pleasure to host you, and we hope to see you again. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Late night food options would have improved the stay. Staff was very accommodating and friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Michael, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Mike Anderson, Chief Enthusiast

8/10 Bueno

Min

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jerlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly and helpful. I was able to check my bags early which was wonderful. The restaurant was very nice with a beautiful view. My room was clean and comfortable. I will definitely be back!
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Linda, As a hotelier, it's incredibly rewarding to receive positive feedback from happy guests who express an interest in returning for another stay. Thank you so much for choosing to stay with us and for your kind words. We truly enjoyed having you as our guest, and we look forward to the opportunity to host you again anytime you visit the area. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Gayla

Great location—close to National Mall and memorials. Very trendy area with lots of good restaurants. Room was very clean and service staff was very helpful. Highly recommend.
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 29 mar. 2024
Dear Gayla, Our location is loved by many of our guests, and I am glad it was also a perfect fit for your travels. We do our best to make sure that our hotel directly reflects the vibrant, fun area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Jack

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Anthony

Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Lijie

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 12 abr. 2024
Dear Lijie, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Kevin

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Do not get scammed by the "Marina View" upcharge- it's an alley/ courtyard view. I went back to the desk and was told that only the suites have a Marina View and I could switch to a different room on the same floor, but it would have the same view. The Expedia listing states City View < Marina View in price. The room was also clean, but the furniture was edgeworn. Not a good stay for the high price (holiday weekend), IMO.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 18 mar. 2024
Dear Kevin, I am sorry our property did not provide you with a good stay. We always want to leave a positive impression, and it appears we fell short. We hope to be able to redeem ourselves to you on a future visit. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Curtis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice stay in a nice area..
Se hospedó 5 noches en marzo de 2024
Respuesta de GM, el 17 mar. 2024
Dear Curtis, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Mike Anderson Chief Enthusiast

6/10 Aceptable

Ogerta

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza
Very small room, I booked the room with marina view but was nothing what I expected. It doesn’t worth $400/ nights.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 11 mar. 2024
Dear Ogerta, I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your business and hope to serve you on a return trip better. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Prestasia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 8 mar. 2024
Dear Prestasia, We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Mike Anderson Chief Enthusiast

8/10 Bueno

Jocelyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No bellman or other person to help with luggage. The Hotel's parking valet service is connected to a parking conglomerate that charges too much and increases their prices at a whim.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 7 mar. 2024
Dear Jocelyn, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Mike Anderson, Chief Enthusiast

4/10 Malo

Anthony

Viaje en pareja
The front desk charged my credit card before I checked out, I wanted to pay half cash and charge the remainder, which I advised them upon check in, they could not undo the whole amount on my credit card. They said the credit card would not be charged it was just be on hold.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 5 mar. 2024
Dear Anthony, Thank you for your informative review. We apologize for not meeting every expectation and hope to welcome you back someday. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Spiro, Tampa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 5 mar. 2024
Dear Spiro, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Wesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 5 mar. 2024
Dear Wesley, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Cash

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the Canopy brand! My shower was great as well.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 26 feb. 2024
Dear Cash, I can't thank you enough for writing and sharing this review. We take great pride in bearing the Canopy name and work hard to make sure our offerings exceed the standards guests have come to expect. We appreciate your loyalty and hope to see you again soon. Best, Mike Anderson, Chief Enthusiast

8/10 Bueno

Johnny

Viaje de negocios
The view of the studio suite was beautiful! 😍 The valet parking is expensive ($65 a day) and they don’t offer to help you with your bags or luggage 😅 be careful with the front lady at the bakery, she’s rude and doesn’t help much when it comes to finding that you want to order 😂 but everything was nice, like the view. I give this place an 7/10.
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 21 feb. 2024
Dear Johnny, We prioritize your comfort, and we are thrilled to hear that you enjoyed your room and the stunning view it offers. We value all of your feedback, positive and otherwise, as it helps us improve our service to our guests. Thank you for taking the time to write a review and recommend our establishment. We can't wait to have you back as our guest. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Kisha

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic hotel for a week in DC!
Convenient location at The Wharf. We stayed on the 9th floor with a partial view of the waterfront. The room was spacious and comfortable for our week-long stay. The shower had a nice rainfall and handheld heads. In-room toiletries included body wash, shampoo, conditioner, lotion, and hand wash. Having a mini fridge was a plus. The king sized bed was comfortable with plush pillows. The duvet could have been thicker/heavier but the room temp was easy to adjust for cooler nights. The hotel staff was friendly and accommodating. During daily complimentary happy hours, they served wine/cocktails. The main dining option served a nice variety of light bites and drinks. The bartenders at Whiskey Charley make great cocktails and offered local sight seeing recommendations. Overall, our stay was wonderful!
Se hospedó 4 noches en febrero de 2024
Respuesta de GM, el 19 feb. 2024
Dear Anonymous, Thank you for your compliments and for choosing our Canopy by Hilton. It is rewarding to hear that our beautiful location and comfortable accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Sina

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Britney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 16 feb. 2024
Dear Britney, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Mike Anderson, Chief Enthusiast

2/10 Terrible

Samuel

No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 16 feb. 2024
Dear Samuel, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Julius

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I Wish parking wasn’t so expensive.. but you get what you pay for.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 11 feb. 2024
Dear Julius, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Mike Anderson Chief Enthusiast

2/10 Terrible

Kaysan

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Like that it was on the DC Wharf and close to many other places
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 9 feb. 2024
Dear Kaysan, While I am thrilled to hear that you enjoyed our location, I regret that your experience was not worthy of a higher rating. We will strive to serve you better should you give us the opportunity on a return visit. Sincerely, Mike Anderson, Chief Enthusiast

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely spot
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 1 feb. 2024
Dear Brian, Thank you for your high marks and kind words. We look forward to welcoming you back someday! Best, Mike Anderson, Chief Enthusiast

10/10 Excelente

Amanda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is amazing. The staff were incredibly friendly. I didn’t feel out of place for staying here with small children and there were so many places to walk to.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 28 ene. 2024
Dear Amanda,It is fantastic to hear that your stay was enjoyable and that our location was ideal for your trip! Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to leave us and other travelers feedback. We hope to host you again soon.Best,Mike AndersonChief Enthusiast