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Opiniones de Quality Inn Waynesboro

2.5 out of 5
Quality Inn Waynesboro
640 W Broad St, Waynesboro, VA

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 168 de 690 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 200 de 690 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 143 de 690 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 93 de 690 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 86 de 690 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

7.2/10

Servicios

6.4/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Pedro

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy amables
Muy agradable el servicio, me brindaron ayuda para estacionar mi moto ya que iba a llover el día siguiente
Se hospedó 1 noche en octubre de 2019
Respuesta de General Manager, el 31 oct. 2019
Dear Gustavo, We're delighted that our excellent service could assist you with parking while you were with us. Next time you come to town, we hope you'll remember our excellent service and come see us again at Quality Inn Waynesboro.

8/10 Bueno

Ana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buena relación calidad precio
Buena calidad precio
Se hospedó 1 noche en octubre de 2019
Respuesta de General Manager , el 17 oct. 2019
Dear Ana, At Quality Inn Waynesboro, we aim to provide a quality experience at a reasonable price, so it's wonderful to hear this was evident during your stay with us. Thank you for letting us know, and we hope to host you again soon!

10/10 Excelente

Monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Buena ubicacion, cuarto limpio, desayuno basico pero contundente. La atencion del personal muy amable.
Se hospedó 4 noches en noviembre de 2018
Respuesta de General Manager, el 27 nov. 2018
Dear Monica, Your review brightens our day! Thanks so much for sharing your experience with us, we're elated you enjoyed our central location, spotless rooms, and attentive team. We're also glad that breakfast gave you the boost you needed to take on the day ahead. Count on us again for another five-star visit!

8/10 Bueno

Nayosha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 28 may. 2024
Thank you for your review of Quality Inn Waynesboro. It is wonderful to hear you had an amazing experience. We look forward to welcoming you back soon.

2/10 Terrible

Srikanth

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is bad and we have to find another place to stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 21 may. 2024
Dear Srikanth,Please accept our apologies for any inconvenience you experienced during your stay. We would like to ask you to kindly reach out to us and let us know what we could do to improve your stay in the future. Thank you, and we look forward to hearing from you.

2/10 Terrible

Sokhoeun

.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 14 may. 2024
Dear Sokhoeun,We're saddened to learn you did not enjoy your visit. If there are any specific concerns we can address, please let us know. We hope to see you again should you be back in the area.

2/10 Terrible

Kijun

No le gustó: Limpieza, servicios, condiciones de la propiedad
Smell like smoky when the heater is on
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 14 may. 2024
Dear Kijun,Thank you for sharing your review and for bringing this to our attention. We will look into this matter to ensure it is correctly addressed, and we hope to welcome you back soon for a more pleasant experience.

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not far from where I needed to go.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 10 may. 2024
Dear David,Thank you for choosing Quality Inn Waynesboro! It's great to hear that our location was convenient for your needs, and we look forward to welcoming you back for another stay.

10/10 Excelente

Raquel

Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Tom

Viaje familiar
Le gustó: Limpieza y servicio y personal
Externally run down
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 6 may. 2024
Dear Tom,Thank you for sharing your thoughts. While we're disappointed to read your comments, rest assured we'll work hard to keep our property well-maintained going forward. Our team hopes you will consider giving us a second chance to go above and beyond your expectations in the future.

10/10 Excelente

john

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very helpful front desk person.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 6 may. 2024
Dear John,It brightens our day to know that you had a fantastic stay with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return to Quality Inn Waynesboro soon!

10/10 Excelente

Jill

Se hospedó 1 noche en abril de 2024

10/10 Excelente

ELIZABETH

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Curtis

Se hospedó 5 noches en marzo de 2024

10/10 Excelente

susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was easy to find and the check in was easy. It is an ordinary room, clean, big shower, and a great price.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 31 mar. 2024
Dear Susan,Thank you for choosing Quality Inn Waynesboro. We are delighted that you enjoyed our clean accommodations and exceptional service, and we hope you'll keep our property top-of-mind the next time you're looking for another fantastic value.

10/10 Excelente

Roland

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good price for a great location close to downtown, Constitution Park and the Library.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear Roland,Thank you for choosing Quality Inn Waynesboro. Our team is delighted you enjoyed our downtown location. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

10/10 Excelente

Roland

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pleasant staff, quiet location and close proximity to stores, restaurants and a park by the South River within easy walking distance of the inn are all reasons to consider staying here.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 4 mar. 2024
Dear Roland,We are thrilled you enjoyed your stay at Quality Inn Waynesboro. Providing a convenient and enjoyable experience for all our guests is always a top priority. Our team takes pride in our tranquility and prime location near stores, restaurants, and picturesque surroundings. Thank you for choosing to stay with us, and we look forward to welcoming you back.

6/10 Aceptable

James

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Yongseok, Garden Grove

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not a hotel or motel around highway. It actually located next to Main St. walkable to many good restaurants and shops. Room is clean with comfortable bedding. Staff are courteous.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 17 ene. 2024
Dear Yongseok,Thank you for taking a moment to share your excellent review. We are so glad you enjoyed our convenient location and comfortable accommodations, and we trust you slept well. If you're ever back in the area, please return to Quality Inn Waynesboro.

10/10 Excelente

Gregory

Viaje en grupo
Property was nice and clean. Staff was friendly and the breakfast was fantastic
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 10 ene. 2024
Dear Gregory,Thank you for taking the time to share your experience. We're delighted you found our property well-kept and that our team's hospitality contributed positively to your experience. It's also great to know that you enjoyed our fantastic breakfast. We look forward to welcoming you back to Quality Inn Waynesboro for another pleasant stay in the future!

8/10 Bueno

William

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y servicio y personal
The heater in the room took a long time to adjust the temperature in the room. It was also very noisy heater. Probably because of the age. The bed was comfortable the room had a small fridge, microwave and coffee maker. An older flat screen tv. But for the room size ok. It was fully equipped for handicap. The breakfast was excellent. If your traveling through Waynesboro VA and need a place to sleep the night. This is a good value.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 10 ene. 2024
Dear William,Thank you so much for taking the time to share your thoughts with us. We're delighted you found your experience well-priced, and we appreciate you mentioning our comfortable accommodations and delicious breakfast offerings. Your feedback about the heater will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you return soon.

10/10 Excelente

Farha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the room
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 30 dic. 2023
Dear Farha,Thank you for the outstanding rating of your recent stay at Quality Inn Waynesboro. We're glad you enjoyed your time with us and our exceptional accommodations. It would be our pleasure to host you again in Waynesboro, so come back soon!

6/10 Aceptable

Bryan J

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Joanne

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alexander

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

sara

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable and the front desk lady was super nice and accommodating
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager , el 11 dic. 2023
Dear Sara,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Quality Inn Waynesboro!

2/10 Terrible

Tarsha

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I book online and call to confirm and she wanted ro charge me extra money after i paid online bunch thieves smh.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 7 dic. 2023
Dear Tarsha,We appreciate you sharing your thoughts. Please understand that not all taxes and fees may be included in the rate provided by third-party sites, which is also mentioned in the booking process. Should you have questions about your reservation, we encourage you to reach out to Expedia. We'll continue to provide comfortable stays to our guests, and we wish you safe travels on the road ahead.

10/10 Excelente

Kenia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/A
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 5 dic. 2023
Dear Kenia,Thank you for your review and for giving us a perfect rating! It was a pleasure having you as our guest, and we hope you return soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The front desk clerk is always so friendly. The room is spacious, clean, and comfortable.
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 5 dic. 2023
Thank you for your positive review of Quality Inn Waynesboro! We're delighted that our team was consistently friendly and that you found your room spacious and comfortable. We look forward to welcoming you back for another enjoyable stay.

10/10 Excelente

Allyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thanks FMS parent
They knew how to help wake my sleepy sin get to nearby military school. !
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 5 dic. 2023
Dear Allyn, Thank you for taking a moment to share your review. Our team works hard to accommodate all our guests, and we're so glad you had such an enjoyable stay. Having you as a guest was a pleasure, and we look forward to welcoming you back!

2/10 Terrible

Shanon

Couldn't even stay or get refunded
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear Shanon,Thank you for your review. We regret to learn of your disappointment. Please accept our apologies for any inconvenience caused by our policies. Take care, and we wish you safe travels.

10/10 Excelente

Edward

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 21 nov. 2023
Dear Edward,Thank you for the short but delightful review of Quality Inn Waynesboro! We are happy to hear you had an exceptional stay and look forward to welcoming you back again soon!

2/10 Terrible

Elliott

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Cassaundra

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
The staff was nice. The room was clean. It's just was very confusing because when we checked in I was not aware that they owned the hotel behind us and that was the econo Lodge which that was not what I booked but that was where our room was. Apparently they bought quality inn bought the hotel that sits behind them which was econo Lodge . Quality Inn just haven't switched things over so it was not exactly on their property initially when I booked it so it was quite confusing and limited choices as well. This was also a last minute booking for me
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 17 nov. 2023
Dear Cassaundra,Thank you so much for your comments. We're happy to know that you found our staff nice and our accommodations clean. We apologize for any confusion or miscommunication regarding your room. Your comments will be discussed internally to ensure that this doesn't happen again. Despite this, we hope you'll come back and join us again soon.

10/10 Excelente

Sherrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jacqueline

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were very nice given the older condition of the premises. Staff was very helpful. Perfect location in town to attend a concert at the Wayne Theatre. Great price for the quality level. Would stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager , el 15 nov. 2023
Dear Jacqueline,Thank you for choosing our hotel for your recent visit to Waynesboro. We're glad you enjoyed your stay with us and our pleasant accommodations, helpful staff, excellent location for your event, and exceptional value. It's the best compliment knowing you'll spend time with us again at Quality Inn Waynesboro, so come back soon!

6/10 Aceptable

Ryan

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Bed was trrrible
Respuesta de General Manager , el 15 nov. 2023
Dear Ryan,Thank you for your comments; we apologize that our beds were not as comfortable as you prefer. We trust you brought your concerns to our team so we could ensure a great night's sleep for you, and we hope for another chance to welcome you back in the future.

8/10 Bueno

Reilly

Viaje en pareja
Le gustó: Limpieza y servicio y personal
This no frills motel was very clean and quiet. We felt safe in the area and the staff was friendly and helpful, even with our late night check in. They serve a decent breakfast and the price was very affordable. We would stay here again if we’re in the area.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager , el 15 nov. 2023
Dear Reilly,Thank you for sharing your kind comments! It sounds like we were able to provide you with a clean, peaceful, safe, and friendly place to stay at a reasonable rate. That is exactly what we strive for. Thank you, and we hope to see you again soon!

6/10 Aceptable

JAMES

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This hotel is very old and out dated. The staff was decent. The rooms in the back building smell funny and are worn out.. the area around it isn’t great. But if you can get a good price it’s worth it for just a single night
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager , el 14 nov. 2023
Dear James,While we're thrilled that our friendly team members impressed you, we're sorry to hear about any upkeep concerns during your visit. This is never the experience we want our guests to have, and we'll be sure to discuss your comments internally. Please come back and give us another chance soon.

10/10 Excelente

Juan

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Ryan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager , el 14 nov. 2023
Dear Ryan,Thanks for your review! It was a true pleasure to host you. We'd love to welcome you back anytime.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kevin

Viaje familiar
Le gustó: Limpieza y servicio y personal
Average property with outdated furniture and small TV.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 11 nov. 2023
Dear Kevin,Thank you for staying with us. Please know we want to provide our guests with clean, modern accommodations and we will be working with the relevant persons to address the issues mentioned in your room as we continue to renovate our property. We hope you will allow us another opportunity to host you in the future, we want to meet and exceed your expectations.

10/10 Excelente

Breanne

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Anika

Le gustó: Servicio y personal
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

E.

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Inside of this room was fine, clean, well equipped, comfortable, reasonably updated. Would have been a bit better if there had been some softer pillows as well as the thick, firm ones. Outside, second floor rooms were we stayed required climbing a stair. That stair was badly in need of updating. Parts of it were rusty metal. The concrete parts were deteriorating; not dangerous but unsightly. I would not recommend against this property - just encourage them to do a little more there.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 8 nov. 2023
Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. While we're pleased that you appreciated our clean, comfortable, and fully equipped accommodations, we're sorry to hear the pillows were not to your preference and for any issues you encountered with the stairs. We will certainly address your feedback internally and review where improvements could be made. Your feedback is important as we continually strive to provide our guests with a positive experience. We're grateful for your comments and we hope to impress you the next time you're in the area.

8/10 Bueno

Lyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, fresh renovations in the room. Very appropriately updated for this level of service/price. Breakfast was as expected. Unfortunately the hot water never got hot even after letting it run, so not a great shower.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 7 nov. 2023
Dear Lyle,We always appreciate hearing from our guests, and we're glad you appreciated our clean, affordable accommodations. Our friendly staff will also be glad you felt welcome while you were here. Please accept our apologies, for any issues with the hot water. We'll look into your comments further, and we hope to see you again soon.

10/10 Excelente

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was SO comfortable! I was very pleasantly surprised!
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 7 nov. 2023
Dear Andrea,It was a delight to have you stay with us during your recent visit! We're glad you enjoyed our comfortable beds. The next time you're in town, it would be an honor to welcome you back to Quality Inn Waynesboro!

8/10 Bueno

Alan

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Motel on major state highway that connects to I-64 and the Skyline Drive (10 min) in downtown Waynesboro.. An older facility but remodeled and clean. We were very pleased with our room especially the great mattress! Towels were rather worn. The free breakfast was surprisingly good and nice.
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 3 nov. 2023
Dear Alan,It was delightful having you as our guest at Quality Inn Waynesboro. Despite the towels falling below your expectations, it's great to know you appreciated our convenient location, clean accommodations, and delicious breakfast. We are grateful for the feedback and look forward to your next visit.