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Opiniones de Fairfield Inn & Suites by Marriott West Kelowna

2.5 out of 5
Fairfield Inn & Suites by Marriott West Kelowna
3460 Carrington Road, West Kelowna, BC

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 186 de 261 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 46 de 261 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 261 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 261 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 261 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Thilini

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Hailey, el 17 may. 2024
Dear Thilini,Thank you for staying at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you enjoyed your stay, and we look forward to welcoming you again.Kind regards,Guest Services

10/10 Excelente

Glynis

Viaje con mascota
Le gustó: Servicios y condiciones de la propiedad
Comfy beds! Clean as a whistle.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hailey, el 15 may. 2024
Dear Glynis,Thank you for staying at the Fairfield Inn and Suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you again!Kind Regards,The Fairfield Team

10/10 Excelente

Sheldon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 2 noches en mayo de 2024
Respuesta de Hailey, el 15 may. 2024
Thank you for staying at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Excelente

Charlie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the building! Its new, clean staff is friendly and professional. Just way too many kids
Se hospedó 1 noche en mayo de 2024
Respuesta de Hailey, el 14 may. 2024
Good morning,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you again!Kind regards,Guest services

10/10 Excelente

Matt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience and fun pool and slide for the kids!
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 9 may. 2024
Dear Matt,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and enjoyed our waterslide!We look forward to welcoming you againKind regards,Guest Services

10/10 Excelente

Julie

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
Swimming pool
Se hospedó 1 noche en mayo de 2024
Respuesta de Hailey, el 8 may. 2024
Dear Julie,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you again in the future!Kind Regards,Guest Services

10/10 Excelente

Hyun Su

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hailey, el 7 may. 2024
Dear Hyun Su,Thank you for choosing to stay with us at the Fairfield Inn and suites West Kelowna!We are happy to hear that you enjoyed your stay, and we look forward to welcoming you again.Kindly,Guest services

8/10 Bueno

Ki Chiu

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good for the money. Very clean property. The AC/heater unit in the room was quite noisy, I just turned it off since it wasn’t that hot or cold anyways. That’s the only problem I had.
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 7 may. 2024
Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and do apologize for the inconvenience you faced. We look forward to welcoming you again!Kind Regards,Guest Services

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything is great here. I believe this is the best value in the Kelowna area! We have tried many others but have settled on this property for our Kelowna getaways!
Se hospedó 1 noche en mayo de 2024
Respuesta de Hailey, el 7 may. 2024
Dear John,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and enjoyed the amenities we have to offer! We look forward to welcoming you again!Kind Regards,Guest Services

10/10 Excelente

Gary

Viaje familiar
Le gustó: Limpieza y servicio y personal
Bathroom door was hard to open and close as it was binding. The shower door was not sealed properly and this allowed water to leak by cause water to pool on the floor creating a slipping hazard.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hailey, el 7 may. 2024
Dear Gary,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay, and apologize for the inconveniences you faced, they have been brought up with our maintenance team. We look forward to welcoming you again!Kind Regards,Guest Services

10/10 Excelente

Yvette, Red Deer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In great condition, clean, large rooms, excellent customer service at front desk. Really care that you have a good stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Hailey, el 7 may. 2024
Dear Yvette,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderfull, friendly Hostess that checked me in
Se hospedó 1 noche en mayo de 2024
Respuesta de Hailey, el 7 may. 2024
Dear Jason,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en abril de 2024
Respuesta de Hailey, el 7 may. 2024
Dear Thomas,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and we look forward to welcoming you again!Kind Regards,Guest Services

8/10 Bueno

Rich

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I asked the front desk no housekeeping for my visit but they did it anyway. Overall I enjoyed my stay.
Se hospedó 5 noches en abril de 2024
Respuesta de devi, el 4 may. 2024
Hello Rich,Thank you for choosing us. We really appreciate your review.

10/10 Excelente

France

Viaje en pareja
Très bel accueil. Bel hôtel
Se hospedó 1 noche en mayo de 2024
Respuesta de Hailey, el 3 may. 2024
Dear France,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are very happy to hear you had a wonderful stay and we look forward to welcoming you again in the future!Kind Regards,Guest Services

10/10 Excelente

Ronald

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent Hotel and staff. Very friendly and help full staff. We really enjoy staying in this hotel and will continue doing so.
Se hospedó 2 noches en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear Ronald,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay. thank you for your wonderful feedback regarding our staff!We look forward to welcoming you again!Kind regards,Guest services

10/10 Excelente

DALBIR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear Dalbir,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future!Kind regards,Guest services

10/10 Excelente

Kalapi Rahul

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely loved how friendly the staff was! They were exceptionally welcoming to our dog and the rooms were spacious, well equipped, and very comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear Kalapi Rahul,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay. Thank you for your kind feedback about our staff, I will be sure to share with our team!We look forward to welcoming you again!Kind regards,Guest services

10/10 Excelente

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 7 may. 2024
Dear Sean,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and we look forward to welcoming you again!Kind Regards,Guest Services

6/10 Aceptable

Kim

No le gustó: Condiciones de la propiedad
Room needs some fixing
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear Kim,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna. We appreciate your feedback.We apologize for any inconveniences you faced due to the issue you faced and hope to welcome you again in the future.Kind regards,Guest services

10/10 Excelente

Maria, Sugar Land

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 3 noches en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear Maria,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future!Kind regards,Guest services

8/10 Bueno

Scott A

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel facility was excellent,from room, hotel layout,pool area to staff(excellent). Breakfast provided was very good…would suggest a couple of new toasters, the ones they had are a little tired. We were there for our grandsons hockey tournament, his team stayed at another hotel. There were multiple hockey teams staying at our hotel and I can say that a couple of the team’s behaviour was totally unacceptable basically due to no parent supervision. I do know their behaviour affected other customers stay. I know these sport bookings are a great source of revenue for the hotel-company but they cannot come at the expense of regular guests. I would suggest the signing of some form of waiver, a pool monitor during young sport team stays and a visible security person who has the authority to act if necessary Thanks
Se hospedó 3 noches en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear Scott,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna. We appreciate your feedback. We apologize for the inconveniences you faced during your stay, and we hope to welcome you again in the future.Kind regards,Guest services

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Welcoming staff, clean, bright, modern rooms, didn’t try the complimentary breakfast. Nice beds and pillows. Quiet! I would stay there again.
Se hospedó 2 noches en abril de 2024
Respuesta de devi, el 22 abr. 2024
Thank you for choosing Fairfield by Marriott, we really appreciate your review, we are looking forward to seeing you again.

10/10 Excelente

Fahad

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing staff and good rooms
Se hospedó 1 noche en abril de 2024
Respuesta de devi, el 22 abr. 2024
Thank you for choosing Fairfield by Marriott, we really appreciate your review, we are looking forward to seeing you again.

8/10 Bueno

Bin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is in very good condition, close by all shopping place and food. But the room close by road, little be noice at night.
Se hospedó 2 noches en abril de 2024
Respuesta de Devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your patience and reviews.

10/10 Excelente

Ruth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A sign on the rear of the building would be helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

6/10 Aceptable

Arash

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
The staff did not do a service room on 2nd day
Se hospedó 3 noches en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We extremely apologize for the inconvenience; we will add a note to our housekeeping department. We look forward to welcoming you again. We really appreciate your review.

10/10 Excelente

Ross

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, clean, great room!
Se hospedó 1 noche en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Excelente

Annette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice area. Lots of eating out places close by.
Se hospedó 1 noche en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Excelente

Tom

Le gustó: Servicios
Great hotel with great staff
Se hospedó 3 noches en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Excelente

Elly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

10/10 Excelente

Marc

Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 7 may. 2024
Dear Marc,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear you had a wonderful stay and we look forward to welcoming you again!Kind Regards,Guest Services

10/10 Excelente

Tatiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We look forward to welcoming you again. We really appreciate your review.

8/10 Bueno

Christina

Le gustó: Limpieza
Good service
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 14 abr. 2024
Dear Christina,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Excelente

Raj

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 14 abr. 2024
Dear Raj,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Excelente

Curt

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great little location, away from the Kelowna bridge traffic. A very nice room!
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 14 abr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay and that you enjoyed our amenities.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and clean hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 14 abr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property right off main road perfect for a night on travels
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 14 abr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

8/10 Bueno

Shantelle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have never stayed at this hotel before. I was there by myself for a working weekend. The good. 1) newer hotel with great amenities 2) fantastic room 3) comfy bed 4) great breakfast 5) very close to dining options 6) easy parking 7) friendly staff The not so good. 1) noisy - lots of families with kids running up and down the hallway, yelling and jumping in their rooms 2) hotel was fully booked so was unable to get the room requested 3) the bathroom was mostly clean, but there was scum in the corners of the shower and bathroom floor 4) the shower head pressure was crap Overall a decent stay, but would not stay again if it was a working weekend.
Se hospedó 2 noches en abril de 2024
Respuesta de Hailey, el 15 abr. 2024
Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna and for your feedback.We apologize for any inconveniences you faced regarding the nosiness of the hotel during those days. We hope to welcome you again in the future.

10/10 Excelente

Mackenzie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hailey, el 14 abr. 2024
Dear Mackenzie,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

6/10 Aceptable

Kim

Very disappointed use to be a long time patron of this hotel when it was a Best Western. Things have sure changed. Staff was more interested in talking to each other than helping with customer. Floors when soaking wet and very slippery. There was a lot of hair left in the shower and dirty bedding. Good thing there was two beds to choose from. Miss the old staff from this hotel as they were amazing!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de devi, el 21 abr. 2024
Thank you for choosing Fairfiled by Marriott. We extremely apologize for the inconvenience; we will add notes to our housekeeping department and will make sure to serve you, our best. We look forward to welcoming you again. We really appreciate your review.

4/10 Malo

Kim

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
the reception was excellent despite it being extremely busy
Se hospedó 1 noche en marzo de 2024
Respuesta de Hailey, el 7 abr. 2024
Dear Kim,Thank you for your feedback regarding your stay and for choosing to stay with us at the Fairfield Inn and Suites West Kelowna.We are sad to hear that your stay was not great and would like to apologize for any inconveniences that may have occurred.We hope to welcome you again.Kind Regards,Guest Services

8/10 Bueno

Steffanie

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 14 abr. 2024
Dear Steffanie,Thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

10/10 Excelente

James

Se hospedó 2 noches en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear James,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay. We look forward to welcoming you again!Kind regards,Guest services

10/10 Excelente

Anita, Chilliwack

Se hospedó 2 noches en abril de 2024
Respuesta de Hailey, el 1 may. 2024
Dear Anita,Thank you for choosing to stay at the Fairfield Inn and suites West Kelowna!We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future!Kind regards,Guest services

10/10 Excelente

Lorelei

Le gustó: Servicio y personal
No le gustó: Servicios
Great bed and pillows
Se hospedó 3 noches en marzo de 2024
Respuesta de Hailey, el 7 abr. 2024
Dear Lorelei,Thank you for choosing to stay with us at the Fairfield Inn and Suites West Kelowna!We are happy to hear that you enjoyed your sleep and had a wonderful stay.We look forward to welcoming you again in the future.Kind Regards,Guest Services

6/10 Aceptable

Ryan

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Hailey, el 7 abr. 2024
Thank you for your feedback regarding your stay and for choosing to stay with us at the Fairfield Inn and Suites West Kelowna.We are sad to hear that your stay was not great and would like to apologize for any inconveniences that may have occurred.We hope to welcome you again.Kind Regards,Guest Services

10/10 Excelente

Lovedeep

Se hospedó 1 noche en abril de 2024
Respuesta de Hailey, el 24 abr. 2024
Good evening,Thank you for your kind review and thank you for choosing to stay at the Fairfield Inn and Suites West Kelowna !We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you again in the future!Warm Regards,Guest Services

2/10 Terrible

mani

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Hailey, el 7 abr. 2024
Dear Mani,Thank you for your feedback regarding your stay and for choosing to stay with us at the Fairfield Inn and Suites West Kelowna.We are sad to hear that your stay was not great and would like to apologize for any inconveniences that may have occurred.We hope to welcome you again.Kind Regards,Guest Services

10/10 Excelente

Sukhninder Pal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All over great
Se hospedó 1 noche en marzo de 2024
Respuesta de Thomas, el 2 abr. 2024
Good afternoon,Thank you for your feedback. We are glad to hear that you enjoyed your stay and we hope to see you again soon!