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Opiniones de Motel 6 West Monroe, LA

2 out of 5
Motel 6 West Monroe, LA
401 Constitution Dr, West Monroe, LA

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 201 de 826 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 175 de 826 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 826 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 111 de 826 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 201 de 826 opiniones" "

6.2/10

Limpieza

6.8/10

Servicio y personal

6.2/10

Servicios

6.0/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Tania

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad bad bad
Se hospedó 3 noches en marzo de 2024
Respuesta de Nancy Y., el 2 abr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Christian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se ve limpia, moderna y ordenada
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 6 nov. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023
Respuesta de Brand Experience Team, el 11 ene. 2023
Hi Juan,Thank you for positively rating your stay!Lilith#Team6

8/10 Bueno

Cirilo

Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Reginald

Le gustó: Servicio y personal y condiciones de la propiedad
It's great to stay for work or overnight stay.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Allen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Allen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/a
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 13 may. 2024
Hi Allen, Thank you for positively rating your stay!Natalie #Team6

10/10 Excelente

Allen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonable priced and clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 13 may. 2024
Hi Allen, Thank you for the 5-star rating!Natalie #Team6

8/10 Bueno

La Tarsha, Shreveport

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved Everything
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 6 may. 2024
Hi LaTarsha,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Bueno

Allen

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jacob

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Michelle checked us in and she was great, very friendly and helped with everything I had questions about
Respuesta de Nancy Y., el 1 may. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Allen

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jani

Le gustó: Limpieza y servicio y personal
Close to multiple restaurants.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 22 abr. 2024
Hi Jani,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 25 abr. 2024
Hi Jacob,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Jacob

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kelly

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 12 abr. 2024
Hi Kelly,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Malo

David

Viaje en pareja
No le gustó: Condiciones de la propiedad
Rooms need to be upgraded….beds had cigarette burns on the covers….has not been taken care of at all! Honestly they should tear it down!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 8 abr. 2024
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Majestia

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 4 abr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

David

Viaje con mascota
Le gustó: Servicio y personal
Sewer smell. Not usual with this location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 2 abr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Malinda

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Be prepared to get what you pay for. Bedding had cigarette holes. Bathroom was disgusting
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 2 abr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Malo

Justin

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Outdated
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 2 abr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

ray

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The manager Michelle was helpful when my son was stranded.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nancy Y., el 2 abr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Raydell

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Mark

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Office attendant rude, rom was very dirty,had cigarette holes in linens crack heads all around our room. It was very unsafe and dirty. Not at all what was pictured.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 25 mar. 2024
Hi Mark,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Malo

Kassandra, Baytown

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Dani

Viaje en pareja, Viaje con mascota
No le gustó: Condiciones de la propiedad
I liked the price. But you get what you pay for. Room had a broken chair and the bed spread was torn and had cigarette burns in it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 26 feb. 2024
Hi DaniThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 8 mar. 2024
Hi Jamie,Thank you for the amazing review!Maz K.#Team6

8/10 Bueno

robyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 22 feb. 2024
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Danielle

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible
Front desk was very rude. Nasty. Heat didnt work. Trashy hotel. I will never stay again
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy Y., el 13 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Rodger

No le gustó: Limpieza y condiciones de la propiedad
Hair and insects in every corner of the room. I didn't stay and booked a room at the comfort in next door. Please refund the stay. I showed the pictures of hair and insects to the staff they said to call them at the motel 6 in west Monroe
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 23 ene. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Robert

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
It was fine
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 23 ene. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

Rodney

No le gustó: Servicio y personal y servicios
Parking
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 16 ene. 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excelente

Silas

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The only bad thing is: No breakfast
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nancy Y., el 2 ene. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's nicer than other places I've stayed in
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nancy Y., el 2 ene. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Allen

No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Jacalyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The desk clerks are too sweet for words.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team, el 26 dic. 2023
Hi Jacalyn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Malo

Hewey

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
had no heat should have told us but they didn't. vanity dirty with tooth paste. car damage by an employee.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 20 dic. 2023
Hi Hewey,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

William

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
It was roaches also covers had burnt holes in them
Se hospedó 3 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 20 dic. 2023
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Trenton

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had to literally scrub the shower and tub because it had Black film all over everything, blankets and sheets had old cigarette burns in them, the noise from the people outside kept us up most of the night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 5 dic. 2023
Hi Trenton,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Demetri

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DIRTY
This place is dirty I found hair all over the mattress hair in and on the toilet the water is light brown holes in every wall the bathroom had smutt all over the tub that was easily cleaned never going back
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 28 nov. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Giuseppe

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It smelled horrible one of the rooms was so bad one of the guests could not stay and slept in the car. When we asked to change the room they refused and would not refund it. It was the single worst place we’ve ever been
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 28 nov. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Joyce

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Some very scatchy people I think dealing drugs there and a Homeless camp right by parking lot in the wooded area. Very stained up bedding and roaches.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 28 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Emily

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Asked for a downstairs room upon arrival and there weren't any available except the one the heat didn't work in. Gladly accepted that one---it was so nice to park right in front of the door and also be close to the lobby! Staff was super helpful!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 20 nov. 2023
Hi Emily,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Malo

Jamiean Myles

No le gustó: Limpieza
They have some nice big beds I liked that. But the shower had hair everywhere and the heater on the a/c unit didn't work went and ask for a different room was told I couldn't switch and was given a portable electric heater. I usually have a good experience with them but this time was a let down making me think twice about visiting them again!!!
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 13 nov. 2023
Hi Jamiean Myles,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

JaQuez

Property was horrible. Everything was disgusting! The bed even had roaches in it! I do not recommend. They are very unsanitized! Scale from 1-10 they are a clear cut 0!
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 6 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Garrett

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Fannie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was not good. It was mold on the ceiling and the shower
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team, el 25 oct. 2023
Hi Fannie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Malo

Daniel

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023