Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 393 de 1000 opiniones" "
10 - Excelente
393
Puntuación de 8, es decir, Bueno. Basada en 381 de 1000 opiniones" "
8 - Bueno
381
Puntuación de 6, es decir, Aceptable. Basada en 139 de 1000 opiniones" "
6 - Aceptable
139
Puntuación de 4, es decir, Malo. Basada en 52 de 1000 opiniones" "
4 - Malo
52
Puntuación de 2, es decir, Terrible. Basada en 35 de 1000 opiniones" "
2 - Terrible
35
8.2/10
Limpieza
8.6/10
Servicio y personal
8.0/10
Servicios
7.8/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Hideki A
Viaje familiar
9 feb. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hideki A
Se hospedó 1 noche en febrero de 2023
Respuesta de Gillian | Guest Service Manager, el 9 feb. 2023
Hello Hideki and thank you for taking the time to review our hotel. It looks like you enjoyed your stay. If you have any feedback to provide we would love to hear as we are always looking to improve our hotel and guest experience. Kind regards.
10/10 Excelente
Cliente verificado
11 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente , muy cómoda la habitación , limpia , tranquila y segura , cerca de todo los lugares para diversión y comer , gracias hotel , regresaremos como todos los años
Cliente verificado
Se hospedó 2 noches en diciembre de 2021
Respuesta de Joe - Guest Services, el 12 dic. 2021
Gracias.
10/10 Excelente
María Del Carmen
6 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
María Del Carmen
Se hospedó 1 noche en noviembre de 2021
Respuesta de Joe - Guest Service Supervisor, el 7 dic. 2021
Thank you for your kind review.
2/10 Terrible
Cliente verificado
26 mar. 2020
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en marzo de 2020
Respuesta de Ellen , el 28 mar. 2020
Thank you for taking the time to provide us with a review. We are saddened to hear you did not enjoy your stay with us. We hope to welcome you back to Executive Whistler for a fantastic stay soon. Kind Regards, Ellen | Guest Service Supervisor
6/10 Aceptable
GERARDO
14 feb. 2019
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Buen lugar para quedarse
Muy buen lugar, pero tiene sus desperfectos. No funciona bien agua caliente, chapas de entrada a cuartos o Calefaccion no alcanza buenas temperaturas, pero el servicio se empeñó en tratar de ayudarnos y hacer buena nuestra estancia, y nos compensó por esos detalles. Con todo eso, regresaría feliz
GERARDO
Se hospedó 4 noches en febrero de 2019
Respuesta de Robyn, el 14 feb. 2019
Thank you for your review Gerardo, we hope that you enjoyed your stay overall despite the problems you had with the hot water and heating in your room. We hope to welcome you back in the future. Kind Regards, Robyn - Guest Services
8/10 Bueno
sandra, mexico
10 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maravilloso
Excelente ubicación
Muy bonito hotel
Voy a regresar
sandra
Se hospedó 1 noche en agosto de 2018
Respuesta de Anna V, el 10 ago. 2018
Hi Sandra,
Great to hear you enjoyed your stay with us. We look forward to your return visit!
Best regards,
Anna V
10/10 Excelente
Cliente verificado
26 mar. 2018
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
A unos pasos de la gondola
Excelente servicio y ubicacion. A 5 min de la gondola.
Cliente verificado
Se hospedó 11 noches en marzo de 2018
Respuesta de Char R, el 27 mar. 2018
Hello and thank you for the great review of your stay with us. Our central location makes it so easy to enjoy all Whistler has to offer. Fantastic to hear our staff provided excellent service. I do hope you will return for a future visit. Kind regards, Char R
6/10 Aceptable
David
30 abr. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
For the price its pretty good!
David
Se hospedó 1 noche en abril de 2024
Respuesta de Vandita, el 2 may. 2024
Thank you for taking the time to leave a review. We are glad you enjoyed your stay and hope to welcome you back in the future. Best wishes,Vandita Guest Services
10/10 Excelente
Michelle
Viaje en grupo
25 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here for a girls’ weekend and we had a great time. We had enough space for us and location is perfect to walk around the village. Staff were all helpful and nice.
Michelle
Se hospedó 2 noches en abril de 2024
Respuesta de Phoebe , el 26 abr. 2024
Many thanks for taking the time to leave us a review! We are really glad to hear that you had a great time and enjoyed your stay with us. We hope to welcome you back to Whistler in the future!Best wishes,Phoebe - Guest Services Agent
8/10 Bueno
Michelle
Viaje en grupo
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
An older property. Great location.
Michelle
Se hospedó 1 noche en abril de 2024
Respuesta de Vandita, el 16 abr. 2024
Thank you for taking the time to write a review. We are glad that you liked the location and we are fortunate to be in the heart of Whistler village. We hope to welcome you back to Whistler again. Best wishes, Vandita Guest Services
6/10 Aceptable
Harmanjot
Viaje familiar
12 abr. 2024
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Need Renovation, overall good
Harmanjot
Se hospedó 1 noche en abril de 2024
Respuesta de Gurkirt, el 12 abr. 2024
Thank you for your review. We appreciate your feedback regarding the need for renovations and will take it into consideration for future improvements.
8/10 Bueno
Xin
6 abr. 2024
Le gustó: Limpieza y servicio y personal
Nice hotel .will come again.
Xin
Se hospedó 1 noche en abril de 2024
Respuesta de Charlotte, el 8 abr. 2024
Thank you for taking the time to write a positive review! We are delighted to hear that you enjoyed your stay with us and will visit again!Kind regards,Charlotte Guest Service Supervisor
10/10 Excelente
Debbie
Viaje familiar
3 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly snd helpful staff. Great location.
Debbie
Se hospedó 2 noches en febrero de 2024
Respuesta de Liam, el 4 abr. 2024
Good morning Debbie,Thank you for taking the time to leave us such an outstanding review. I am glad to hear that our friendly staff and location were such notable aspects of your stay. We hope to welcome you back soon!Kind regards,Liam Guest Services
6/10 Aceptable
Sharlene
2 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the location, but it was to noisy to sleep in in the morning. When we arrive there were earplugs sitting on the nightstand and I thought oh no we’re not gonna have a good sleep. So I probably would not stay there again due to the noise factor in the morning.
Sharlene
Se hospedó 1 noche en marzo de 2024
Respuesta de Liam, el 4 abr. 2024
Good morning Sharlene,Thank you for taking the time to leave us this review. We are glad to hear that the location was such a positive aspect of your stay! Unfortunately, Whistler can get pretty loud at night. The one downside of our location in the center of the village is that the noise can sometimes reach our rooms. This is why we provide earplugs to help you sleep better. Kind regards,Liam Guest Services
8/10 Bueno
Erik
Viaje familiar
30 mar. 2024
Le gustó: Limpieza y servicio y personal
For the price, this was a good location and property. Some small things were showing some age. But definitely clean and comfortable.
Good view of pool so you didn’t have to guess on if it was full. Had a good view of the hill. Great central location. Good ski storage. Staff was friendly and helpful.
Erik
Se hospedó 3 noches en marzo de 2024
Respuesta de Latara, el 30 mar. 2024
Hi Erik,It is great to hear that you enjoyed your stay with us, we agree that our hotel is greatly located in the heart of Whistler making for great access to everything you might need in your time here. Our staff are pleased they could be of assistance to you.We hope to welcome you back very soon.Kind regards,Guest Services
10/10 Excelente
Jill
29 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is accessible to skiing, shopping and restaurants. The room is clean, inviting and has all the conveniences of home.
Jill
Se hospedó 1 noche en marzo de 2024
Respuesta de Latara, el 30 mar. 2024
Hi JIll,Thank you for taking the time to leave us some feedback, we appreciate such a positive review that highlights the great aspects of our hotel. We hope to welcome you back in the future.Kind regards,Guest Services
8/10 Bueno
Meredith
28 mar. 2024
Le gustó: Limpieza y servicio y personal
Meredith
Se hospedó 1 noche en marzo de 2024
Respuesta de Latara, el 30 mar. 2024
Hi Meredith,Thank you for taking the time to review your stay with us, we appreciate all feedback, if there is anything specific you would like to share with our management team please do not hesitate to contact us.Kind regards,Guest Services
4/10 Malo
xu ming
Viaje en grupo, Viaje familiar
27 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff there were all friendly. The toilet lids are very dirty. The plates in kitchen are very dirty. The light on the stairs are broken. Both of the bath sinks are blocked. Unpleasant experience.
xu ming
Se hospedó 3 noches en marzo de 2024
Respuesta de Charlotte, el 27 mar. 2024
Thank you for taking the time to write a review. We are delighted to hear that you found our staff to be friendly and we will pass on your kind comments to our team! We are sorry to learn about the concerns you raised regarding the cleanliness and maintenance issues during your recent visit. Our team is working diligently to ensure that these issues are investigated and maintained to our high standards.We apologies for any inconvenience this may have caused and appreciate your understanding. Thank you again for sharing your feedback and we hope to welcome you back for an improved stay.Kind regards,Charlotte Guest Service Supervisor
10/10 Excelente
candis
26 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
candis
Se hospedó 1 noche en marzo de 2024
Respuesta de Latara, el 28 mar. 2024
Hi Candis!Thanks for taking the time to leave us such a positive review. We are glad you enjoyed your time with us and hope to welcome you back soon.Kind regards,The Executive team
10/10 Excelente
jenny
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
jenny
Se hospedó 3 noches en diciembre de 2023
Respuesta de Latara, el 28 mar. 2024
Hi Jenny,We are delighted that your stay with us at The Executive Inn was pleasant, if there is any other feedback you would like to pass along do not hesitate to reach out to our management team.Until next time,The Executive Team
6/10 Aceptable
scott and billie
Viaje de negocios, Viaje en pareja
25 mar. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
There was blood on the bottom side of one of our pillows....ewww
scott and billie
Se hospedó 1 noche en marzo de 2024
Respuesta de Charlotte, el 27 mar. 2024
Thank you for taking the time to write a review. We sincerely apologise for the unpleasant experience you had with one of our pillows. Unfortunately, our external cleaning company can occasionally deliver bedding that is stained and we have informed our housekeeping team to conduct a thorough inspection of all our bedding to ensure that such incidents do not occur in the future. We understand the importance of a clean environment for our guests and we will continue to uphold these high standards to ensure that every guest has a pleasant and comfortable stay with us.We hope to have the opportunity to welcome you back to Whistler for an improved stay.Kind regards,Charlotte Guest Service Supervisor
10/10 Excelente
Cam
Viaje en grupo
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed my stay at Mountain Side many times. Great location with a short walk to the Whistler ski lifts.
Cam
Se hospedó 3 noches en febrero de 2024
Respuesta de Latara , el 10 mar. 2024
Hi Cam!Thank you so much for taking the time to leave such a positive review, we are glad you enjoyed the location and its convenience for accessing the mountain lifts. We hope that we will have the pleasure of welcoming you back soon.Kind regards,Guest Services
10/10 Excelente
MARION
Viaje familiar
5 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in the heart of the Village, a few yards from excellent restaurants and shops. The accomodation provided a well appointed kitchenette and dining area, The bed and the pull-out couch were very comfortable and the heating was excellent.
MARION
Se hospedó 1 noche en febrero de 2024
Respuesta de Liam, el 5 mar. 2024
Good morning Marion,Thank you for taking the time to leave us such an outstanding review! I am glad to hear that you enjoyed our location, room features, bed, and heating. We hope to welcome you back soon.Kind regards,Liam Guest Services
8/10 Bueno
Ashley
Viaje en pareja
4 mar. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location!! Room clean and cozy, met expectations. Unfortunately VERYYY noisyyy.
Stayed there to ski, and people outside partying, etc kept us up to 2am both nights.. no bars neighboring, must have just been guests from The Keg restaurant that didn’t care there were people trying to sleep, 15 feet from where they were drinking / blasting music
Ashley
Se hospedó 2 noches en marzo de 2024
Respuesta de Liam, el 5 mar. 2024
Good morning Ashley,Thank you very much for taking the time to leave us such a positive review. I am glad to hear that there were so many positive aspects of your stay with us! Unfortunately, being in the heart of the village, it can get a bit noisy at night. We provide complimentary earplugs to minimize the noise, but on weekends it can be quite loud. I am glad that you still enjoyed your time with us and we hope to welcome you back soon.Kind regards,Liam Guest Services
10/10 Excelente
Geoff
Viaje en pareja
20 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel with nice facilities to be very close to the action (ski lifts, restaurants, shops) without being right in the middle of it. Will stay there again.
Geoff
Se hospedó 3 noches en febrero de 2024
Respuesta de Liam, el 20 feb. 2024
Good afternoon Geoff, thank you for taking the time to leave us such an outstanding review. I am glad to hear that you enjoyed our location so much! We look forward to welcoming you back. Kind regards, Liam Guest Services
10/10 Excelente
cathyrine
14 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
cathyrine
Se hospedó 1 noche en febrero de 2024
Respuesta de Latara, el 15 feb. 2024
Hi Cathyrine,Thank you for choosing The Executive Inn at Whistler Village. We appreciate you taking the time to leave such a positive review of your stay. If there is any specific feedback you would like to provide please don't hesitate to contact our friendly management team. We hope to welcome you back soon!Kind regards,Guest Services
10/10 Excelente
Christopher
Viaje en pareja
13 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios
My fiancé and I had a perfect stay. My only piece of criticism is that the elevator needs to be replaced
Christopher
Se hospedó 3 noches en febrero de 2024
Respuesta de Charlotte, el 14 feb. 2024
Thank you for taking the time to leave a review and we're delighted to hear that you and your fiancé had a perfect stay with us.We apologize for any inconvenience the elevator may have caused during your stay and we have notified our maintenance team regarding this. We appreciate your suggestion on how we can improve and we hope to welcome you back to Whistler again soon!Kind regards,Charlotte Guest Service Supervisor
10/10 Excelente
Christine
Viaje con mascota
31 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel in the perfect location! Will definitely be back!
Christine
Se hospedó 3 noches en enero de 2024
Respuesta de Latara, el 1 feb. 2024
Hi Christine!Thank you for choosing The Executive Inn at Whistler, we appreciate you taking the time to leave such a positive review of your stay and are glad that the location was a highlight of the experience.We hope to welcome you back soon!Kind regards, Guest Services
10/10 Excelente
Teresa, Boise
26 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Can’t beat the location! Close to everything.
Teresa
Se hospedó 4 noches en enero de 2024
Respuesta de Liam, el 31 ene. 2024
Good morning Teresa, thank you for this outstanding review. I am glad to hear that you enjoyed our location so much. We hope to welcome you back to Whistler soon! Kind regards, Liam Guest Services
10/10 Excelente
Susanne T
16 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved having two bathrooms
Susanne T
Se hospedó 1 noche en enero de 2024
Respuesta de Gurkirt, el 18 ene. 2024
Glad to hear you loved having two bathrooms! We appreciate your positive feedback and look forward to welcoming you back.
10/10 Excelente
Haewon
Viaje familiar
16 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Haewon
Se hospedó 2 noches en enero de 2024
Respuesta de Gurkirt, el 18 ene. 2024
Thank you for the review. We look forward to your future stay.
10/10 Excelente
Carrie
15 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
2 mins walk to Village Gondola
Carrie
Se hospedó 4 noches en enero de 2024
Respuesta de Latara, el 16 ene. 2024
Hi Carrie, Thank you for choosing The Executive Inn at Whistler, we are so glad that the location was a highlight of your stay. We appreciate you taking the time to leave such a positive review of your experience at our hotel and hope to see you again soon. Kind regards,guest services
6/10 Aceptable
Tanya
12 ene. 2024
Tanya
Se hospedó 1 noche en enero de 2024
Respuesta de Latara, el 16 ene. 2024
Hello Tanya,Thank you for choosing The Executive Inn at Whistler. We appreciate you taking the time to leave a review of your experience at our hotel, if there is anything specific you would like to pass on to our management in regards to how we could have improved your stay please let us know. We hope to see you again soon. Kind regards,guest services
10/10 Excelente
Christian
12 ene. 2024
Christian
Se hospedó 1 noche en enero de 2024
Respuesta de Latara, el 2 feb. 2024
Hello Christian!Thank you for taking the time to leave such a positive review of your experience with us. We hope you take the opportunity to stay again soon. Kindest regards,Guest Services
8/10 Bueno
Keisha
Viaje familiar
11 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay for the price
Overall great stay at the Executive Inn Mountainside. We have a 4 month old baby with us and having the kitchenette in our studio room is really handy. A bit of a bare bones kitchen though (only 2 plates, cups, etc) but there's a dishwasher.
Staff is super friendly and the new check in/out option by text message is really convenient! Also great location in the heart of the village. Hot tub was nice to use especially after a long day.
Would appreciate having better pillows (quite old and lumpy), and if traveling with a stroller the only way in is through the underground parking.
Keisha
Se hospedó 3 noches en enero de 2024
Respuesta de Liam, el 13 ene. 2024
Good evening Keisha, thank you for leaving such a great review. We are glad to hear that you had a positive experience at our hotel and with our staff. I will pass along your feedback about the lack of plates and pillows to the relevant management. We hope to welcome you back soon! Kind regards, Liam Guest Services
2/10 Terrible
Jo
8 ene. 2024
Jo
Se hospedó 1 noche en enero de 2024
Respuesta de Latara, el 11 ene. 2024
Hi Jo,We are regretful to hear there were aspects of your experience we could improve on. We would love to hear more about any specific feedback you have so please feel free to contact our management team to discuss. Thank you for choosing The Executive Inn at Whistler, we hope to see you again soon. Kind regards,Guest Services.
6/10 Aceptable
Melika
5 ene. 2024
Melika
Se hospedó 1 noche en enero de 2024
Respuesta de Latara, el 26 ene. 2024
Hi Melika,Thank you for choosing the Executive Inn, we appreciate you taking the time to review your stay with us as feedback is crucial in improving our guest experience. If you would like to provide any specific comments about your time with us please do not hesitate to reach out to our management team. Kind regards, Guest Services
6/10 Aceptable
Teresa
2 ene. 2024
No le gustó: Condiciones de la propiedad
Teresa
Se hospedó 4 noches en diciembre de 2023
Respuesta de Latara, el 11 ene. 2024
Hello Teresa,Thank you for taking the time to review your experience with us. We are sorry to hear there were aspects of your stay we could improve. We would love to hear more about any specific feedback you have so please feel free to contact our management team to discuss. Thank you for choosing The Executive Inn at Whistler, we hope to see you again soon. Kind regards,Guest Services.
10/10 Excelente
Jieun
30 dic. 2023
Jieun
Se hospedó 3 noches en diciembre de 2023
Respuesta de Latara, el 19 ene. 2024
Hi Jieun!Thank you for choosing The Executive Inn at Whistler, we appreciate you taking the time to leave such a positive review of your stay with us. We hope to see you again soon.Kind regards,Guest services
10/10 Excelente
Ytala
Viaje familiar
26 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ytala
Se hospedó 1 noche en diciembre de 2023
Respuesta de Latara, el 16 ene. 2024
Hello Ytala,Thank you for choosing The Executive Inn at Whistler. We appreciate you taking the time to leave such a positive review of your experience at our hotel. We look forward to welcoming you back soon. Kind regards,guest services
10/10 Excelente
Isuru
Viaje familiar
23 dic. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
.
Isuru
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gurkirt, el 24 dic. 2023
We appreciate your feedback and look forward to your future stay.
6/10 Aceptable
victor
20 dic. 2023
victor
Se hospedó 4 noches en diciembre de 2023
Respuesta de Latara, el 11 ene. 2024
Hi Victor,We are sorry to hear that there were aspects of your stay that we could improve on. We would love to hear more about any specific feedback you have so please feel free to contact our management team to discuss. Thank you for choosing The Executive Inn at Whistler, we hope to see you again soon. Kind regards,Guest Services.
8/10 Bueno
Philip
20 dic. 2023
Expedia forces me to finish this survey. After I was happy with our stay
Philip
Respuesta de Charlotte, el 6 feb. 2024
Thank you for taking the time to leave a review! We are delighted to hear you enjoyed your stay with us and hope to welcome you back to Whistler soon! Kind regards,Charlotte Guest Service Supervisor
4/10 Malo
Ashley
17 dic. 2023
Ashley
Se hospedó 1 noche en diciembre de 2023
Respuesta de Randeep Grewal I Front Office Manager, el 29 dic. 2023
Thank you for sharing your feedback with us. We regret that your stay fell short of expectations. To better understand your concerns and work towards enhancing our guest experience, we encourage you to reach out to our hotel directory. Your insights are invaluable in our continuous efforts to improve.
10/10 Excelente
Victoria
13 dic. 2023
Victoria
Se hospedó 1 noche en diciembre de 2023
Respuesta de Charlotte, el 2 ene. 2024
Thank you for leaving us a positive review and we look forward to welcoming you back in the future!Kind regards,Guest Services
4/10 Malo
Scott
8 dic. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shower tube was very dirty and not clean. There is very dirty hair clug hanging at left out water stopper. Also sink water drainning is not working. After washing my face or brush my teeth, greasy bubble water fills up and pushed out from inside pipe. Very dirty and disgusting. Also kitchen sink does not drain well. Same greasy dirty water fills up. Unsafe and unsanitary.
Scott
Se hospedó 5 noches en diciembre de 2023
Respuesta de Randeep Grewal I Front Office Manager, el 17 dic. 2023
Dear Scott, It appears there was a drainage issue in our mountainside building that affected your stay, and for this, we offer our sincere apologies. While we didn't receive any reports of this during your extended visit, please don't hesitate to notify our front desk in such situations. We're equipped to relocate you to another room or even our sister building across the street to ensure your comfort.Your feedback is immensely appreciated as we continually strive to elevate our guests' experiences. We sincerely apologize for any inconvenience you encountered during your stay.
8/10 Bueno
Cliente verificado
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place
A very nice spontaneous night away. Great room for the price. Pool and hot tub under maintenance but wouldn't have had time to use it. Staff was friendly.Would stay again!
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Charlotte, el 19 nov. 2023
Thank you for taking the time to review us - we are glad you enjoyed your stay and look forward to welcoming you back in the future!Kind regards,Guest Services
6/10 Aceptable
khiem
Viaje en grupo
13 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So much noise , didn’t have good rest / sleep :(
khiem
Se hospedó 1 noche en noviembre de 2023
Respuesta de Charlotte, el 13 nov. 2023
Thank you for taking the time to leave us a review. Our hotel's prime location in the heart of Whistler Village is undoubtedly one of its standout features. However, we understand that this advantage can present a challenge during bustling evenings, with external noise being a potential inconvenience. When visiting in the future, please contact the front desk who would be happy to assist you in finding a quieter room.Warm regards,Guest Services
10/10 Excelente
Dustin
Viaje en pareja
12 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms could use a facelift in areas. But overall great place to stay .
Dustin
Se hospedó 2 noches en noviembre de 2023
Respuesta de Charlotte, el 12 nov. 2023
Thank you for taking the time to review us and sharing your valuable feedback. Currently, we are actively engaged in several projects aimed at enhancing our overall hotel and guest experience. We appreciate your input, which plays an integral role in our continuous efforts to ensure every guest enjoys a comfortable and memorable stay. We look forward to welcoming you back in the future.Warm regards,Guest Services
8/10 Bueno
chia ching
12 nov. 2023
chia ching
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gurkirt, el 17 dic. 2023
We appreciate your feedback and hope to welcome you back in the future!