Carla, we are pleased to know your accommodations worked well for you! We aim to provide 5 Star service and it is nice when a guest lets us know we are doing a good job! We hope the skiing was fantastic and you enjoyed some great meals at some of the wonderful restaurants in the village! We would love to host you again!

We strive to provide all of our guests with a memorable and unique experience and are sorry to learn that this did not reflect in the most positive light for your expectations, Xiang. Please know that we aim to be as transparent as possible with respect to our listings and do indicate all elements that are to be available, including all photos of the aesthetics on full display to ensure that our guests make an informed decision on their accommodation’s choice. As one of North America's leading property management companies, we do offer a variety of locations and accommodations that suit the needs of many and would welcome the opportunity in working with you personally to find the perfect fit for your next expected stay!

What a fantastic review, Katherine, we're so appreciative that you took the time to let us know that everything exceeded your expectations! We'd love to welcome you back to stay with us again just as soon as you return to the area!

Thank you for your review! We appreciate your patience while we dealt with the various issues you experienced. We will definitely be using your feedback to improve our property and overall guest experience. We do hope you consider us again on your next trip to whistler so we can provide the great guest experience you deserve.

Thank you for your review! We are ecstatic to hear that you enjoyed your time with us! We always strive to give our guests the best sleep possible but recognize everybody has different preferences. to see you got the opportunity to enjoy our amenities is wonderful! We look forward to hosting you again in the future!

Thank you for your review!

Thank-you for your feedback!

Thank you, Agan! We are glad you enjoyed your stay.

Bonjour Sylvain, Merci pour votre gentil commentaire ! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour, et nous espérons vous revoir bientôt!

Hello, Thank you for your feedback! We hope you enjoyed your stay, and would love to have you back again soon!

Hello, Thank you for your feedback! We hope you enjoyed your stay, and would love to have you back again soon!

Thank you!

Thank you! Glad you enjoyed your stay.

Thank you very much for your feedback, Claude!

Dear Anastasia, Thank you for your feedback on the cups and I apologise for this. Chipped cups are not a good look. I have forwarded this to the House Manager of that unit and we'll have that rectified. In regards to the bedding configuration, we have looked at our listings on Expedia and their sister site Hotels.com, and there are no images of bunk beds at all. The unit you stayed in has always had a Queen, 2 x Twins and a sofabed, so I can only respectfully assume that perhaps you were looking at a different listing that had that bed setup? If you were able to find the page you're referring to, we would dearly love to see it please and thank you, so we can take it up with Expedia. I hope you otherwise enjoyed your stay in Whistler. Sincerely, Phil Manager

Thank you for sharing your review. We appreciate the feedback. King Regards,

Thank you Catherine for sharing such a great review. We are pleased to read that you enjoyed your stay. It would be a pleasure to welcome you again on your next trip to Whistler. Kind regards

Thank you for the great review. We appreciate the feedback. Kind regards