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Opiniones de Best Western Crater Lake Highway White City/Medford

2.5 out of 5

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 440 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 305 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 126 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 64 de 1001 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yazmin

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Muy sucio estaba lleno de pelos en el piso
Respuesta de Cyndy-Guest Experience Representative, el 5 ene. 2023
Yazmin, Please accept our apologies for the hair on the floor of your room. We will make sure our housekeeping team checks the vacuums better before use. We hope you will return to have a better experience soon.

10/10 Excelente

Eduardo

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy agradable me encanto
Se hospedó 1 noche en junio de 2020
Respuesta de Jessica- Front Desk Manager, el 13 ago. 2020
Miguel- Gracias por tomarse el tiempo para enviar su reseña. Realmente apreciamos su negocio y esperamos verlo nuevamente en el futuro.

10/10 Excelente

Eduardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buen desalluno y muy limpias las habitaciones gracias
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Miguel

Le gustó: Limpieza y servicio y personal
Hotel solo para pasar la noche
Es un hotel muy básico, con lo justo y necesario para una noche de pasada desde San Francisco. No cuenta con lujos, las camas son incómodas y el lugar está lejos de todo. Incluye con un desayuno básico.
Se hospedó 1 noche en agosto de 2018
Respuesta de Gerente General, el 10 ago. 2018
Cuando estés en la zona otra vez nos encantaría tener estancia con nosotros. Tu opinión nos ayuda a hacer de este un hotel mejor. Gran noticia que nuestro hotel será sometido a una completa remodelación y conversión en un Best Western Plus esta primavera con todas las comodidades hasta la fecha. Agradecemos su patrocinio y esperamos que permanecerá con nosotros en el Brookside Inn and Suites la próxima vez que estés en la ciudad blanca. Gracias T de Monique Gerente General

10/10 Excelente

ANTONI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena estancia, hotel limpio y correctamente mantenido, tranquilo y sin ruidos. Desayuno correcto, personal de recepción muy amable. Volvería de nuevo sin duda !
Se hospedó 2 noches en junio de 2017

6/10 Aceptable

Alberto

Le gustó: Limpieza y comodidad de las habitaciones
Buen hotel de paso
Sólo necesitaba descansar en una noche de paso y fue suficiente, tenían una promoción para Outback hay un walmart cerca y cumplió las expectativas

10/10 Excelente

Colette

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They are pet friendly so I can travel with my dog.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 26 may. 2024
Thank you, Colette, for sharing an excellent rating and review. We are happy to welcome four-legged guests to the Best Western Crater Lake Highway White City/Medford. We hope you will return and enjoy visiting our hotel again soon.

10/10 Excelente

Yejin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk and the breakfast service people are all very professional and very nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 23 may. 2024
Yejin, Thank you for the excellent rating for our Best Western Crater Lake Highway White City/Medford. We will share your wonderful comments with the breakfast attendants and front desk team. We hope you will return to stay with us again.

8/10 Bueno

Shannon

Viaje en grupo
Le gustó: Limpieza y servicio y personal
All was fine!
Se hospedó 2 noches en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 23 may. 2024
Shannon, Thank you for sharing a wonderful rating for our hotel in White City. We look forward to hosting another great experience for you soon.

10/10 Excelente

Treven, Modesto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy beds. Great complimentary breakfast in the morning.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 22 may. 2024
We are glad you enjoyed a lovely stay at the Best Western Crater Lake Highway, White City/Medford, Treven. Our team will be delighted to know you liked the cozy beds and delicious breakfast we offer visitors. We hope you will return and have another great experience with us.

8/10 Bueno

Stefanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Zimmer groß und sauber, Betten waren uns zu weich. Vor dem Hotel ist gerade eine Baustelle, daher früh morgens schon Lärm. Frühstück war gut und ausreichend.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 20 may. 2024
Stefanie, We are glad you enjoyed a pleasant stay at our hotel. I am sorry about the construction happening nearby. We hope you will return to stay with us again when the work is finished. We would love to provide you with a more restful visit.

10/10 Excelente

Wallie

Le gustó: Limpieza y servicios
Clean and easy check in
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 17 may. 2024
Wallie, We are delighted you enjoyed a quick and easy check-in at our Best Western Crater Lake Highway White City/Medford location. Thank you for the excellent rating and review.

10/10 Excelente

sung tae

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 14 may. 2024
Thank you, Sung Tae, for the excellent rating. We are thrilled you enjoyed your stay at the Best Western Crater Lake Highway-White City and hope you will join us again soon.

10/10 Excelente

Ellena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property for the price. I was flying out early and it was an easy ride to airport. The staff was friendly and the property was clean. 😄
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 14 may. 2024
We are delighted you liked the convenient location of our hotel, Eilena! Thank you for an awesome rating and review. We hope your flight was pleasant and you will return when you need a comfortable place to stay before your next journey.

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 12 may. 2024
Thank you, Sara, for sharing an excellent rating. We are glad your stay was lovely and hope you will return to visit the friendly staff of the Best Western Crater Lake Highway White City/Medford again soon.

6/10 Aceptable

Judith

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
We stayed at the hotel for 3 nights. In that time, the room was not cleaned, no fresh towels, no coffee for the machine in the room. We went to the desk to inquire about that and were told that the policy is to not clean at all unless you stay more than 3 nights. Only they forgot to TELL us that we had to request things we wanted from the desk. And too bad if you throw a takeout food container or diaper in your wastebasket... And since there are no good places to hang up a used towel, I am not sure how THAT is supposed to work. If you are going to have a policy like this, let guests know and make the amenities we need readily available. Also, give us a place to dump our trash. And how about charging less??? Allegedly this makes the hotel "greener", but the truth is that it lets them have fewer staff and save money. Also, there is heavy construction going on right next door to the hotel (like 10 feet away). The heavy machines start moving earth at 7 am, and as they back up, they go "beep! beep! beep!" Heaven help anyone who had a late night or is hung over.
Se hospedó 3 noches en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 9 may. 2024
Judith, Thank you for your feedback. We are sorry for not making the cleaning policy clearer at check-in. We wait to be invited to serve rooms so guests do not have to worry about another person in their room. We automatically service rooms after the third day of stay. Your insight in providing additional amenities in the room and convenient refuse disposal protocols is helpful. Please accept our apologies for the construction. We asked the crew if they could delay their start time but have not received a reply from the foreman.We hope you will allow us another opportunity to deliver a better experience.

8/10 Bueno

jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff. Reasonable breakfast. Beds can use updating.
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 8 may. 2024
Thank you, Jennifer, for your positive review. We will have our team check the bed in your room for replacement, and we hope you will enjoy another great stay at our location soon.

10/10 Excelente

Raquel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 8 may. 2024
Thank you for the perfect score, Raquel! We are delighted you enjoyed an awesome experience at the Best Western Crater Lake Highway White City/Medford. We hope you will return to be our guest again.

10/10 Excelente

Casey

Viaje familiar con niños
The staff was great
Se hospedó 1 noche en mayo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 7 may. 2024
Casey, We are glad you enjoyed the wonderful service of our staff at the Best Western Crater Lake Highway White City/Medford. We are grateful for your review and excellent rating. Please join us again for another great stay soon.

10/10 Excelente

Gregory

Se hospedó 4 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 19 may. 2024
Gregory, Thank you for the excellent rating you posted for your recent stay at the Best Western Crater Lake Highway White City/Medford. We hope you will return for another great stay.

10/10 Excelente

Joseph

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I love staying at this hotel its super convenient, it's family friendly and pet friendly. We saw many puppers while we stayed there it was nice to see. I love the breakfast options since we have two picky eaters. We will always stay at this hotel when we travel to Oregon.
Se hospedó 3 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 29 abr. 2024
Joseph, Thank you for the wonderful review. We are pleased to welcome pets to our family-friendly hotel. It has been a joy to welcome you during your travels to Oregon. I hope you will continue to trust the Best Western Crater Lake Highway White City/Medford to provide many more wonderful experiences for your family.

10/10 Excelente

Travis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks Britney we had a great stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 23 abr. 2024
Travis, We are glad Brittany provided you and your family with excellent service. We hope you will return to enjoy another great visit at the Best Western Crater Lake Highway White City/Medford.

6/10 Aceptable

Meggan

Se hospedó 1 noche en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 11 may. 2024
Meggan, We apologize that your recent stay at our hotel did not go as planned. We hope you will allow us another opportunity to please you.

10/10 Excelente

Robert

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Cyndy-Guest Experience Representative, el 12 abr. 2024
Thank you for the excellent rating, Robert! We are very glad your stay at the Best Western Crater Lake Highway White City/Medford was all you had hoped it to be. We hope to welcome you again soon.

6/10 Aceptable

Nathaniel

Viaje de negocios, Viaje familiar
No le gustó: Condiciones de la propiedad
Hott tub jets were broken, our shower took about 10 mins to warm up and had almost no pressure. Besides that was a normal stay nothing special.
Se hospedó 2 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 2 abr. 2024
Nathaniel, We are eager to provide the best experience possible at our hotel and will immediately look into the issues you mentioned in your review. Please allow our team to welcome you to the great experience you deserve at our location in Medford.

6/10 Aceptable

Jackie

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 28 mar. 2024
Jackie, We would love to have another opportunity to make your stay at our hotel in White City more comfortable. Please let us know what we can do differently to make another visit more enjoyable for you.

10/10 Excelente

Yesenia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property the indoor heated pool Was a plus with the kids. The staff was very friendly and helpful
Se hospedó 2 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 26 mar. 2024
Yesenia, We are delighted your family liked our heated indoor pool and hot tub. Thank you for the excellent rating and review. We hope the Best Western Crater Lake Highway White City/Medford will have the opportunity to welcome you again.

10/10 Excelente

Aprillyn

Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 13 abr. 2024
Your excellent rating made our staff's day, Aprilyn! We are delighted you enjoyed your recent stay at the Best Western Crater Lake Highway White City/Medford, and we hope to welcome you again soon.

10/10 Excelente

Brigitte

Viaje de negocios, Viaje en pareja
Nice and clean great breakfast
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 21 mar. 2024
Brigitte, We are delighted you enjoyed the great amenities at the Best Western Crater Lake Highway White City/Medford. Our main goal is to provide a clean, comfortable space for our guests, and we hope you will return to enjoy another lovely stay with us.

10/10 Excelente

Eller

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 18 mar. 2024
Eller, Thank you for sharing an outstanding rating with others. We hope you will return soon to enjoy another great experience at the Best Western Crater Lake Highway White City/Medford.

10/10 Excelente

Diaja

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service. Clean rooms
Se hospedó 2 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 15 mar. 2024
Diaja, Thank you for the wonderful review! It was lovely to know you enjoyed the capable and friendly customer service we provide to our guests. We hope the Best Western Crater Lake Highway White City/Medford will be your choice again when you are in the area.

2/10 Terrible

Christopher

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Was not able to check in due to power outage
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 26 feb. 2024
We are sorry you could not stay with us during the area-wide power outage, Christopher. We hope you will return to enjoy a visit to our hotel in the future.

10/10 Excelente

Hannah

Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 22 feb. 2024
Hannah, Thank you for sharing your 10-star experience at the Best Western Crater Lake Highway White City/Medford with fellow travelers. It was a joy for our team to host a wonderful visit for you.

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
it was convenient for me , between Medford and eagle pointe.
Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 19 feb. 2024
Ronald, We are delighted the Best Western Crater Lake Highway White City/Medford location was convenient for your travel plans. We hope you will return to enjoy your hospitality again soon.

10/10 Excelente

Michelle

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 14 feb. 2024
Michelle, Thank you for the ten-star rating. We are glad you enjoyed your stay at the Best Western Crater Lake Highway White City/Medford and hope you return for more visits.

8/10 Bueno

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shower filled up, drain needed cleaned
Se hospedó 3 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 29 ene. 2024
Diane, Thank you for your feedback. We will instruct our maintenance staff to ensure the drain is cleared immediately. We apologize for the oversight and would love to host a worry-free visit for you in the future.

10/10 Excelente

Shawna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 28 ene. 2024
Shawna, Thank you for the excellent rating and kind comment for the Best Western Crater Lake Highway White City/Medford. It was a pleasure for our team to host your stay, and we hope you will enjoy another visit soon.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 10 ene. 2024
We loved the 10-star rating you shared for the Best Western Crater Lake Highway White City/Medford, Nicole. We hope you will be our guest again soon.

10/10 Excelente

Dawson

Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We will be back affordable and clean I love that I can bring my dogs
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 10 ene. 2024
Dawson, We would love to host another wonderful stay at the Best Western Crater Lake Highway Medford White City. We are also happy you brought your furry friends to join you. Thank you for a wonderful review.

10/10 Excelente

Valerie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always somebody around that would help me.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 28 dic. 2023
We are glad you enjoyed the excellent service of our friendly staff, Valerie. Thank you for an outstanding rating and review. We hope you will join us again when you are on another journey.

8/10 Bueno

Mary-Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The stay served its purpose. Friendly staff and easy check in. Could have done without housekeeping ignoring the do not disturb sign and walking in on me changing, but other than that is was fine.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 27 dic. 2023
We apologize profusely for our housekeeping team interrupting you during your ablutions, Mary-Catherine. We will ensure they are knocking before entering a room even though they think it is uninhabited. We hope you will return to enjoy a worry-free visit to our hotel again.

10/10 Excelente

vikas

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 26 dic. 2023
Thank you for the excellent rating, Vikas. We are glad you enjoyed visiting our Best Western Crater Lake Highway White City/Medford location over the Christmas holiday break. We look forward to sharing our hospitality with you again in the New Year.

10/10 Excelente

Jack

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 19 dic. 2023
Thank you, Jack, for the excellent rating you submitted for the Best Western Crater Lake Highway White City/Medford. We are always pleased to learn guests are happy with our service and accommodations. We look forward to seeing you again.

8/10 Bueno

Mendy

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 13 dic. 2023
Thank you for the great rating, Mendy. We are glad you enjoyed visiting our hotel in White City and hope you will be our guest again at the Best Western.

10/10 Excelente

Jack

Se hospedó 2 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 15 dic. 2023
Jack, We are glad you had an outstanding experience at the Best Western Crater Lake Highway White City/Medford. We thank you for sharing an excellent rating for our service and accommodations. We look forward to seeing you again.

8/10 Bueno

Victoria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 15 nov. 2023
Thank you for the awesome rating, Victoria. We hope you will allow us to provide a 10-star stay for you. Our goal is to deliver the best possible experience for our guests.

6/10 Aceptable

Natalie

Le gustó: Limpieza
Se hospedó 3 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 14 nov. 2023
Thank you for submitting a rating for our hotel, Natalie. We hope you will reach out to our team and share your experience in further detail so we can improve our services to you and other guests. Our team wants to provide the best experience available to all visitors.

10/10 Excelente

CHRISTINE NICHOLS. RUBEN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
X
Se hospedó 2 noches en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 12 nov. 2023
Christine, Thank you for the wonderful rating! It was a joy for our staff to make you feel at home at the Best Western Crater Lake Highway White City/Medford. We are delighted you enjoyed the comfortable, spacious rooms and delicious breakfast service. Please join us again for another great experience soon.

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The towels could use an upgrade. Otherwise, our stay was good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 10 nov. 2023
Steven, We are always grateful for guest feedback. We will have inferior linens removed from service and purchase additional towels as needed. Thank you for your great rating, and we hope you will be our guest again.