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Opiniones de Howard Johnson by Wyndham Williams

2 out of 5
Howard Johnson by Wyndham Williams
511 N Grand Canyon Blvd, Williams, AZ

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 296 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 340 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 201 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 99 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 65 de 1001 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

7.0/10

Servicios

7.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Miichelle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 13 may. 2024
Dear Miichelle,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excelente

RYOKO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 8 ene. 2024
Dear Ryoko,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excelente

Edmee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena opción para una noche camino al Grand Canyon.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 14 nov. 2023
Dear Edmee,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Bueno

SERGIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Volvería
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 21 ago. 2023
Dear Sergio,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Marcos

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Las habitaciones y el hotel no tienen nada que ver con las fotos que se publican. Esta bastante deteriorado, las habitaciones sucias, nuestras sábanas manchadas, esta junto a la vía del tren y se escucha cuando pita cada vez que pasa, además nos toco una vecina de habitación que estuvo gritando y con la tele a un volumen elevado y no nos dejó dormir bien, además de que la habitación no tiene persianas y hay luz de los letreros toda la noche. El desayuno dicen que es continental y es lamentable todo bollería y de baja calidad, ni yogures, ni huevos revueltos… ¡¡PARA NO REPETIR!!
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 19 jun. 2023
Dear Marcos,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

Alicia

Se hospedó 3 noches en febrero de 2023
Respuesta de General Manager, el 23 feb. 2023
Dear Alicia,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Thank you,Sincerely, General Manager

10/10 Excelente

Manuela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 8 nov. 2023
Dear Manuela,It was great to have you staying with us at Howard Johnson by Wyndham Williams and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Bueno

Liliana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy céntrico
Respuesta de General Manager, el 29 dic. 2022
Dear Liliana,Thank you for choosing us during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereThank you,Sincerely,General Manager

10/10 Excelente

Delia

Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager, el 9 mar. 2023
Dear Delia,Thank you for choosing us during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bueno

Gladis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy comodo
El espacio de la habitación es muy bueno, sus camas y almohadas muy cómodas, instalaciones limpias, tiene todo lo necesario para estar cómodo. Sobre el desayuno no esperen mucho, es todo en harina (pan dulce, waffles), chocolate caliente, jugo y cereal.
Se hospedó 1 noche en noviembre de 2022
Respuesta de General Manager, el 27 nov. 2022
Thank You Gladis for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Howard Johnson by Wyndham Williams. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Hotels.com as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

8/10 Bueno

Eugenio

Se hospedó 3 noches en marzo de 2022
Respuesta de General Manager, el 14 mar. 2022
Thank You Eugenio for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Howard Johnson by Wyndham Williams. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Hotels.com as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

10/10 Excelente

jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 18 feb. 2022
Dear Jesus, Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Williams. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your experience with our property is up to the standards. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Howard Johnson by Wyndham Williams, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, General Manager

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decepción en una estancia muy deseada
La experencia no fue nada buena, la persona que nos atendió sumamente mal encarada, el servicio pésimo, la limpieza de las habitaciones terrible, las alfombras de los pasillos, sucias y viejas, el desayuno pésimo. Muy mala experiencia solamente fueron dos días pero no lo recomiendo.
Se hospedó 2 noches en enero de 2022
Respuesta de General Manager, el 12 feb. 2022
Dear Guest, Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Williams. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Howard Johnson by Wyndham Williams, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager

2/10 Terrible

Alejandro

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No reserven en este
Se hospedó 2 noches en enero de 2022
Respuesta de General Manager, el 1 feb. 2022
Dear Alejandro, Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Williams. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Howard Johnson by Wyndham Williams, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager

8/10 Bueno

Diego

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Perfecto para descansar a un precio económico
Todo muy bien
Se hospedó 2 noches en enero de 2022
Respuesta de General Manager, el 7 ene. 2022
Thank You Diego for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Howard Johnson by Wyndham Williams. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Hotels.com as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

10/10 Excelente

William Mauricio Moreno

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Hotel muy tranquilo y cómodo, además muy cerca a la ruta 66 que es muy turistica
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

veronica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena ubicación
Buena ubicación, ideal para pasar la noche para visitar el Gran Cañón, nos atendieron muy bien
Se hospedó 1 noche en septiembre de 2021

4/10 Malo

MARIA I

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Muy oscuro
Muy bien ubicado para el paseo en tren, pero se siente mucho ruido de las demás habitaciones que impide dormir bien. Las camas son medianamente cómodas. No arreglan la habitaciones a menos que se queden más de dos noches.
Se hospedó 2 noches en julio de 2021
Respuesta de PJ, el 17 ago. 2021
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Aceptable

JORGE A

Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio
Se hospedó 1 noche en julio de 2021
Respuesta de PJ, el 17 ago. 2021
We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue el mejor hotel del viaje. Al momento de co tratarlo decia que tenia desayuno y cuando llegamos nos dijeron que no estaban sirviendo desayuno debido al covid. Solo deberian corregir eso en los sitios web. Aparte de esto todo estuvo espectacular. Me vol eria a quedar en ese hotel con los ojos cerrados
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Marisol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2021
Respuesta de PJ, el 24 abr. 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Servicio de Primera
Todo estuvo excelente, muy comodo y el servicio de primera
Se hospedó 2 noches en marzo de 2021
Respuesta de PJ, el 24 abr. 2021
Thank you for taking the time to share your comments regarding our staff. It is our ever present goal to provide each guest with the highest level of service. Thank you for your business and for sharing.

8/10 Bueno

Manuel

Viaje en pareja
Le gustó: Servicio y personal y servicios
We spent only one night there, rooms were comfy. My only concern is that we were notified during check in that they were not offering breakfast ( When booking in expedia they indeed mentioned breakfast included) Besides this situation, the service during check in and check out was great and helpful.
Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
el lugar cumplió con las expectativas y la ubicación fue buena
Se hospedó 1 noche en enero de 2020
Respuesta de PJ Patel, el 7 feb. 2020
We appreciate your feedback and look forward to your next visit.

8/10 Bueno

Jorge

Viaje familiar
Aceptable.
Hotel básico, solo para una noche.
Se hospedó 1 noche en enero de 2020
Respuesta de PJ Patel, el 7 feb. 2020
We appreciate your feedback and look forward to your next visit.

8/10 Bueno

MARCELO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aprobado
Muy conforme con el servicio. Acorde a mis expectativas
Se hospedó 1 noche en enero de 2020
Respuesta de PJ Patel, el 7 feb. 2020
We appreciate the positive feedback.

8/10 Bueno

María

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de PJ Patel, el 7 feb. 2020
We appreciate your feedback and look forward to your next visit.

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Osvaldo

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
La Atención al Cliente es MALA.
La estadía no estuvo bien debido a la falta de atención del personal. Y en la Recepcion, al hacer el check-out, la encargada del hotel, tuvo una mala actitud ante cosas insignificantes. Además no funcionaba la máquina de hielo del edificio y debíamos trasladarnos al otro edificio para buscar hielo.
Se hospedó 2 noches en agosto de 2019
Respuesta de PJ Patel, el 4 sept. 2019
Thank you for sharing with us about your recent stay. We regret to hear that your experience at check in was not the greatest. We thank you for your patronage and look forward to your return.

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
Aceptable y bastante bien situado para ver el pueblo.
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitación estaba bien, buen baño aunque el ventilador hacia bastante ruido al encender La Luz. Se escucha mucho el ruido de la carretera y de las otras habitaciones. Y el desayuno un poco escaso si no te gusta el dulce.
Se hospedó 1 noche en agosto de 2019

6/10 Aceptable

JULIO

Le gustó: Limpieza y condiciones de la propiedad
El aseo y desayuno se pueden mejorar
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place to stay near to Grand Canyon. Breakfast can have more options.
Se hospedó 1 noche en julio de 2019

4/10 Malo

Cliente verificado

Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Esteban

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitación y la limpieza todo ok confortable la camas Desayuno bastante escaso no había frutas Tampoco yogurt La caja de seguridad no funcionaba y no pudieron arreglarla. Nos ofrecieron cambiar la habitación. El resto todo ok
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Alberto

Le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2019

8/10 Bueno

Edgardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2019

8/10 Bueno

Nidia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo y regresaria
Hotel perfecto para disfrutar el gran cañón y por la noche caminar por las calles, tiendas pintorescas de la ruta 66 y una amabilidad excelente de la gente. Solo recomendaria algo mas en el deayuno, se agradecería enormemente.
Se hospedó 2 noches en marzo de 2019
Respuesta de PJ Patel, el 20 mar. 2019
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

8/10 Bueno

nathan

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The stay was comfortable and quiet. Free breakfast was a great way to start each day before heading north to the Grand Canyon. The hotel is located in a nice, friendly small town.
Se hospedó 4 noches en mayo de 2024
Respuesta de General Manager, el 11 may. 2024
Dear Nathan,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Terrible

Aldrin

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The housekeepers are very friendly and helpful. However, the property manager is rude. The bathroom door got stuck and unable to open the door from the inside. Luckily, I was not alone in the room. We called the front desk for help. The manager came and scolded us that we didn’t know how to unlocked the bathroom door. That was rude. My friend got locked from the inside and so am I. It was a nightmare staying in that hotel because we don’t want to get locked inside the bathroom.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager , el 4 may. 2024
Dear Aldrin,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

4/10 Malo

Susan

Room colors are black, dark brown & orange. Hard to tell if it was clean or dirty.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager , el 4 may. 2024
Dear Susan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 Aceptable

Masafumi

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 2 may. 2024
Dear Masafumi,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Malo

Edward, Mokelumne Hill

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No A/C. I asked to have it checked out: the management was extremely rude; when they checked it out they said it worked just fine (it did not!). It was noisy throughout the night.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Edward,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Terrible

Stuart

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Noisy, both night and early morning. Keys wouldn’t work, 6 times in two days trip to reception. Beds absolutely awful, worst ones on this trip.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Stuart,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Aceptable

Noor

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 26 abr. 2024
Dear Noor,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Malo

joonwon, san antonio

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 12 may. 2024
Dear Joonwon,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Bueno

Deina

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 11 may. 2024
Dear Deina,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager