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Opiniones de Roosevelt Hotel

3 out of 5
Roosevelt Hotel
1001 24th St W, Williston, ND

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 50 de 161 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 50 de 161 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 161 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 161 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 161 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

7.0/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Beatriz

Nunca hubo nadie que me atendiera cuando quería registrar mi entrada.dure 1 hora esperando que alguien llega a atenderme y ni siquiera respondían al telefono
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

José

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

José

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio
Se hospedó 1 noche en octubre de 2022
Respuesta de tn, el 12 oct. 2022
Mucho gracias!

4/10 Malo

Keith

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In this case you get what you pay for so I shouldn’t complain, but Expedia keeps begging for a review, so…
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Scott, Williston

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great management, very friendly staff, and its a very clean and safe hotel. I would recommend it anyone.
Se hospedó 4 noches en abril de 2024
Respuesta de Amrit Singh, GM, el 20 abr. 2024
Hello ScottWe're delighted that you and your furry friends had a wonderful stay with us! Thank you for choosing our pet-friendly hotel and for sharing your experience. We're glad to hear that our accommodations met your needs, and we look forward to hosting you and your pets again in the future!

10/10 Excelente

John, Williston

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is definitely the better of the low cost hotels in the area. The management is very nice, the entire staff is great, and its definitely clean and safe. I stayed here for a few months and I am very happy with my time i was there.
Se hospedó 1 noche en abril de 2024
Respuesta de Amrit Singh, GM, el 20 abr. 2024
Hello JohnThank you so much for the fantastic review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we hope to welcome you back again soon!

4/10 Malo

JULIANNE DE

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Breakfast was nothing exciting. They had French toast and waffles three different ways. They require a $250 damage deposit, even tho my room window was broken and had no screen. When I pointed it out, they didn’t even change my room.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Chris

No le gustó: Condiciones de la propiedad
GO ELSEWHERE if you expect breakfast
Breakfast was a complete joke. They had sausage chuncks that tasted like they had be reheated 4 days, pre made pancakes and make yourself waffles but NO SYRUP. This was the extent of breakfast. There was no plates or cups in the eating area. The coffee was luke warm, the water pitcher was left from the day before as it was room temperature. The OJ machine spit water all over the person getting juice. The room on the other hand was fine, missing some things and the toilet made noise all night, but the bed was good and seemed clean. TV was fine.
This would have been fine for breakfast if they had syrup
Notice the broken cabinets and big dried up pancake batter on the floor
This is where cups would be if they had hot coffee or wanted you to have juice
The extent of breakfast at 7:35am
Se hospedó 1 noche en febrero de 2024
Respuesta de Maddie, el 7 feb. 2024
Good afternoon, Chris. Thank you for your thorough feedback, I am going to be utilizing it as a training tool for my team. I apologize that breakfast was unsatisfactory for your stay, and can assure you that we are taking steps to improve our breakfast offerings and setup. Thank you, Maddie DavisGeneral Manager

10/10 Excelente

Carvel

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Donna

Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Jamie

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was honestly the filthiest hotel I've ever been in. Disgustingly dirty. There were full garbage bags sitting in halls. It seemed it hadn't been vacuumed or cleaned for days. There was bad odor everywhere. It was so bad I wanted to leave as soon as I arrived but I couldn't get a refund. Do not stay here.

2/10 Terrible

Rebecca

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Shawn

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was no extra plug ins for phones exc. But iverall it was a nice stay.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Frank

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needs new facelift
Hotel needs major renovations and to remove mold in elevator.
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

satty

Le gustó: Limpieza
No le gustó: Servicio y personal
Unfriendly staff at the front desk Not a good experience
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

James

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/A
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable and clean
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Velvette

Le gustó: Limpieza y servicio y personal
Room was clean and quiet
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Chris

No le gustó: Condiciones de la propiedad
Hg
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Erma

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Christopher

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Alan

Tried to check in around 9:00pm, they said the room wasn’t ready and to come back in 1 hour. Came back in 1 hour and had to wait an additional 20 minutes. By this point we were really tired so didn’t shower. Got up around 5am to take a shower, couldn’t shower due to the faucet handle missing. Very unhappy.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Brooke or Darren

Viaje familiar
Stayed here for paddle fishing. Not a bad hotel.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was clean staff was nice ,only had one ice machine working but once I figured that out and found it ,it was ok would stay there again
Se hospedó 5 noches en abril de 2023

4/10 Malo

Daniel

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Property is very run down. Shower had mold all around the caulking. Tub drained extremely slow and was ankle high when showering.
Se hospedó 7 noches en abril de 2023

2/10 Terrible

Lauren

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Huge mistake!
The first room smelled of cigars & mold. I changed to a second room on a different floor and it smell the same but not as bad. After driving for 18 hours, all I wanted to do was rest. The smell kept me up and I didn’t get much sleep. The front desk clerk said that all the rooms smelled musty. The room number plaque was on the floor, not on the door or wall. There breakfast was under cooked. There was no eggs, and nobody at the front desk to talk about this problem. This was at 7am. I will be coming to Williston on business once a week, I will not book this hotel again!
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Christopher

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
Got locked out of my rooom for my last night. When I asked to be let back in, I got charged for it. Poor service
Se hospedó 3 noches en febrero de 2023

6/10 Aceptable

Lisa

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

4/10 Malo

Mapuana

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

4/10 Malo

Deb

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The property was in need of updating. The bathroom ceiling looked like it had a leak and the paint was peeling off. The continental breakfast promised during reservation was not served on Saturdays??? The staff was not friendly nor professional and I will not be saying here again especially since there are numerous other options in the area.This is not a "QUALITY" Inn!
Se hospedó 1 noche en febrero de 2023
Respuesta de tn, el 16 feb. 2023
Dear guest,Your feedback is very important to our business. First, thank you for staying with us. Second, thank you for sharing your experience.Our dedicated team is working on opportunities missed during your stay,and please be sure the issues are being addressed promptly.We promise a better experience and appreciate your business again.

2/10 Terrible

Rosario

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Bashir

Se hospedó 1 noche en enero de 2023

6/10 Aceptable

James

Se hospedó 1 noche en enero de 2023

4/10 Malo

Tia

6/10 Aceptable

Tia

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The shower handle was broke ao water dripped constantly and the microwave had plates of food piled in it.
Se hospedó 1 noche en diciembre de 2022
Respuesta de tn, el 20 dic. 2022
Dear Guest,Thank you for your feedback. This will help our facility to create and maintain a more enjoyable stay for our guestsOur maintenance team is correcting the issue and we hope to continue serving you better.Thank you again.

4/10 Malo

El Hassane

Le gustó: Servicios
No le gustó: Limpieza y servicio y personal
Clogged bathtub
Respuesta de tn, el 29 nov. 2022
Thank you for staying with us.

2/10 Terrible

Logan

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My worst stay in. Hotel ever! They had no quarters for the laundry room, the had no dryer sheet to buy. I couldn’t understand the employees at the front desk. Their English was so bad I couldn’t communicate with them. I asked to buy dryer sheets and she left and came back with an arm load of bedding. They overcharged my credit card by $30. Worst stay ever.
Se hospedó 2 noches en octubre de 2022
Respuesta de tn, el 29 nov. 2022
Valued guest,Sorry you had this unexpected experience during your stay. Our team is dedicated to helping guests. This wasn't helpfull and was addressed with the person on duty that day.We thannk you for your business.

10/10 Excelente

Simon

Se hospedó 3 noches en octubre de 2022

4/10 Malo

Carl

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Terrible bed
Se hospedó 1 noche en octubre de 2022
Respuesta de tn, el 12 oct. 2022
Your feedback is very important to us and we thank you for taking your time to let us know about your experience.Our team is addressing this issue to make your next stay more enjoyable.Thank you.

8/10 Bueno

Chris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not fancy, but nice.
The room was clean and the breakfast bar was better than anticipated.
Se hospedó 1 noche en septiembre de 2022
Respuesta de tn, el 12 oct. 2022
Thank you for this feedback and we look forward to welcoming you back soon.

8/10 Bueno

george

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Bit run down but price was right
Se hospedó 1 noche en agosto de 2022
Respuesta de tn, el 12 oct. 2022
Thank you for your business!

2/10 Terrible

Donald

i booked a room through Expedia and they did not have any rooms available? Very frustrating!
Se hospedó 1 noche en agosto de 2022
Respuesta de tn, el 12 oct. 2022
On behalf of our team, we would like to apologize for the inconvenience that occured. We are working on the issue and promise a better experience to you and other future guests.

6/10 Aceptable

Randall

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de tn, el 24 ago. 2022
Thank you for your feedback and we look forward to welcoming you back soon.

4/10 Malo

Donald

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Allan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Met our needs
Se hospedó 1 noche en agosto de 2022
Respuesta de tn, el 24 ago. 2022
Really appreciate your business and looking forward to welcoming you back soon.

4/10 Malo

Josh

Se hospedó 1 noche en julio de 2022
Respuesta de tn, el 28 jul. 2022
Thank you for your feedback. Our team is reviewing areas of opportunities and seriously addressing themto provide our guests with a great experience.

10/10 Excelente

Bradley S

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Juan, Portland

Se hospedó 1 noche en julio de 2022