Exterior

Opiniones de Holiday Inn Express Wilmington North - Brandywine, an IHG Hotel

2.5 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 380 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 379 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 146 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1001 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

7.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JOSE DE JESUS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Leonarda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estubo exelente
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Regresaré
Muy bien! Muy cómodo! Muy limpio
Se hospedó 1 noche en marzo de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena estadía muy recomendable
Excelente

10/10 Excelente

Catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and I loved the large counter space for the sink. Bed was comfortable.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Martha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast wasn't always plentiful--the first two mornings they ran out of some foods.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jeanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had great time
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Lori, arlington

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient location, friendly staff. Good breakfast offerings.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jeannine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was great. Chantelle in the breakfast area was especially friendly and helpful. It was nice that breakfast was included.Parking was easy, and all areas were clean
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Joanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great little hotel for our overnight needs. Close to all kinds of shopping and eating establishments. Room itself and bathroom were super clean. All staff members we came into contact with (which were a lot, which means they're always working) were gracious and kind. Would stay again if needed!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing and friendly. The room was clean and quiet. We enjoyed our night there.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

trish

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was extremely helpful and friendly… breakfast was excellent
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Amanda

Viaje familiar con niños
Room was clean and quiet breakfast was just right
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Sharon

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Kristofer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Cyril

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Evelyn

It’s located in a safe area and close to restaurants and shopping mall.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Mikhail

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was amazing
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Funmilayo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

RAYMOND

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Holiday Inn Express -great location and value
Had a wonderful stay at the Holiday Inn Express. Safe environment, convenient parking and great location for food and shopping. Breakfast was excellent and included. Room was clean and staff very helpful. Great value too.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Gyl-Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Another good stay
I picked this hotel because at a previous stay at Hilton Express - I remembered the comfortable beds and breakfast. The full FREE breakfast is a plus.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dennis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
4 restaurants walking distance. Complimentary coffee and cookies in lobby. Breakfast abundant choices. All staff friendly and helpful.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Grace C. Assistant General Manager, el 25 dic. 2023
Hi Dennis, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, andwe’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able toserve you again. Happy Holidays!With Hospitality, Grace Cundiff

10/10 Excelente

Carole

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and spacious room. Dining within walking distance.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grace C. Assistant General Manager, el 25 dic. 2023
Hi Carole, Thank you so much for the positive review. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!With Hospitality, Grace Cundiff

10/10 Excelente

Melanie, Harrisburg

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great customer service! Bathroom shower could use a refresh but overall a good property.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grace C. Assistant General Manager, el 25 dic. 2023
Hi melanie, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!With Hospitality, Grace Cundiff

10/10 Excelente

Diane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grace C. Assistant General Manager, el 25 dic. 2023
Hi Diane, Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!With Hospitality, Grace Cundiff

10/10 Excelente

Margaret

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good location
Se hospedó 2 noches en noviembre de 2023
Respuesta de Grace C. Assistant General Manager, el 8 dic. 2023
Thank you for posting your review. I'm pleased to hear that you enjoyed your stay and the amenities that the Holiday Inn Express Wilmington offers. Our goal is to provide excellent service to each and every guest we serve. It was a true pleasure having you as our guest. Safe travels and hope to remain your home away from home while in Wilmington, we cannot wait to see you again!

4/10 Malo

Joshua

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check in agent was amazing! Everything after that was not good. Rooms were not cleaned properly. Other interactions with employees was not great. Location is good, but there's other hotels in the same area I would check out first.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Grace C. Assistant General Manager, el 29 nov. 2023
We’re so sorry to hear about your unfortunate experience with our staff and the cleanliness of your room. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again should you be in the Wilmington area.

8/10 Bueno

Helen

Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace C. Assistant General Manager, el 26 nov. 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.Have a wonderful day!With Hospitality,Grace CundiffOperations ManagerHoliday Inn ExpressWilmington North

10/10 Excelente

Anne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace C. Assistant General Manager, el 26 nov. 2023
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.We hope to accomodate you again should your travels bring you to the Wilmington area again.With Hospitality,Grace CundiffOperations Manager302-479-7900gcundiff.hospitality@gmail.com

10/10 Excelente

Mason

Se hospedó 1 noche en octubre de 2023
Respuesta de Grace C. Assistant General Manager, el 29 nov. 2023
Thank you for taking the time to provide a review of your recent stay with the Holiday Inn Express - Wilmington North. It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We will certainly look into touching up those areas of the room that you mentioned. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just needed a place to sleep and shower before a family funeral and this hotel was a great fit! Front desk was wonderful, beds and linens amazing and the breakfast was much more than we expected. Would absolutely recommend for a stay!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace C. Assistant General Manager, el 26 nov. 2023
First of all, I would like to thank you for having chosen The Holiday Inn Express, Wilmington North for your stay in Delaware.We are really happy to hear that you enjoyed your stay, and we appreciate your kind words about our staff. We will be sure to share your kind words and feedback with our team in a world full of negativity it's always nice for our employees to be recognized by those they work so hard to serve, our guests.We look forward to welcoming you back to our hotel during your next visit to Wilmington.Kind regards,Grace CundiffOperations Manager

10/10 Excelente

Eleanor

Se hospedó 1 noche en octubre de 2023
Respuesta de Grace C. Assistant General Manager, el 29 nov. 2023
We appreciate you taking the time to leave a review of your stay here at Holiday Inn Express Wilmington-North.I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

10/10 Excelente

LaShawnna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed one night-easy check in and out. Very nice staff and super clean. My daughter forgot a bag there and the front desk called to let us know. We are back home now but they are going to hold it for us until next week. I would recommend.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Joan

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sharon

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located to downtown, the highway, dining, etc. I stayed with my son for a stay over at a local hospital. Staff were very friendly and helpful when I had to extend my stay. Wish there was a fan in the bathroom but the Dove body wash, shampoo, and lotion was a great touch. The sink located outside the bathroom worked for us although I can see where it might not work for others. The room was clean and the beds were comfy and well made and TALL.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
As soon as we arrived we were greeted with a friendly smile and attention. Very spacious room, restaurants nearby.
Se hospedó 1 noche en octubre de 2023
Respuesta de Grace C. Assistant General Manager, el 26 nov. 2023
I appreciate your positive feedback about your recent visit to the Holiday Inn Express- Wilmington, DE. We do take pride in catering to our guests’ needs the best way we can. We appreciate your kind comments and recommending us to others.I hope your next visit is just around the corner, we can wait to see you again!With kind regards,Grace CundiffOperations Manager

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bring your own towel racks.......
Nice rooms and area. Rooms are comfortable. Service was good. But no towel racks.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 7 oct. 2023
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Engineering team in hopes to review the design of the room and evaluate if we are able to add towel to prevent service failures from occurring in the future.

10/10 Excelente

Judy

Le gustó: Servicio y personal y condiciones de la propiedad
Clean, nice hotel. Great room. Would definitely stay here again!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 7 oct. 2023
Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 7 oct. 2023
Thank you for being our guest and for sharing about your visit. We're very happy to know how much you enjoyed our amenities, clean and comfortable accommodations and friendly staff. We appreciate your valued comments and will pass this on to our team. We hope to see you again should your travels bring you back to Wilmington.

10/10 Excelente

Roland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 7 oct. 2023
Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 7 oct. 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and clean hotel
Nice and clean hotel
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 7 oct. 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.

8/10 Bueno

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Okay
Se hospedó 2 noches en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 10 sept. 2023
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to hosting you again when you are in the area.

10/10 Excelente

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was professional and friendly, beds very comfortable, and room was clean and fresh
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 10 sept. 2023
Thank you so much for taking the time out to respond to our survey. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel and, even more, to our great city to stay with us again. Thank you again for your time and patronage. We look forward to having you back!

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Grace C. Assistant General Manager, el 10 sept. 2023
Thank you so much for taking your time out to leave us a review. We sincerely appreciate you time and thoughts. Please come see us again soon!

10/10 Excelente

Joann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and professional staff. Room was very clean. Breakfast was very good too! Buffet and dining area were spotless and clean.Plenty of breakfast items available and the kitchen staff member was very polite and accomadating.Comfortable beds. We had a pleasant stay and will definitely return!
Se hospedó 2 noches en agosto de 2023
Respuesta de Grace C. Assistant General Manager, el 10 sept. 2023
Thank you for your review and being our guest! We are pleased to read how much you enjoyed your stay, we hope to welcome you back in the near future!

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean, quiet and very convenient to dinning and travel. How defiantly recommend
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace C. Assistant General Manager, el 10 sept. 2023
Thank you for your review and being our guest! It was a pleasure having you and we are pleased that you enjoyed your stay. We hope to welcome you back soon for another wonderful stay!