I genuinely liked this hotel and was close to everything . It is just steps from the riverwalk and scenery is so beautiful. Hotel is big and clean,and safe. Valet staff was very kind and helpful. What I didn’t like: When I first arrived I told the lady at the front desk I Ubered from airport ,she told me they offer free shuttle 24 hours and to make sure I let them know the day before I leave and they could take me to the airport. When I called the night before they told me I couldn’t get a shuttle because it was too early in the morning. It was very hard to get a Uber that early in the morning and I almost missed my flight so that was very stressful. The girl working at the grab and go coffee place was also very rude. When I went to get a cup of coffee, she said we don’t have much left here ( at 8am) you need to go downstairs to the restaurant if you want coffee. She was very rude and I felt unwelcome. Other than those 2 things, everything else was lovely.