Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 471 de 1001 opiniones" "
10 - Excelente
471
Puntuación de 8, es decir, Bueno. Basada en 372 de 1001 opiniones" "
8 - Bueno
372
Puntuación de 6, es decir, Aceptable. Basada en 93 de 1001 opiniones" "
6 - Aceptable
93
Puntuación de 4, es decir, Malo. Basada en 37 de 1001 opiniones" "
4 - Malo
37
Puntuación de 2, es decir, Terrible. Basada en 28 de 1001 opiniones" "
2 - Terrible
28
9.0/10
Limpieza
8.8/10
Servicio y personal
8.6/10
Servicios
8.4/10
Condiciones de la propiedad
8.0/10
Cuidado del medio ambiente
Opiniones
4/10 Malo
Francisco
Viaje de negocios
28 sept. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
desagradable experiencia
Hotel que necesita renovar sus habitaciones y cuartos de baño, mobiliario viejo y estropeado, camas y colchones que se hunden; imposible dormir bien...
Francisco
Se hospedó 1 noche en septiembre de 2021
8/10 Bueno
Cliente verificado
Viaje de negocios
19 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en septiembre de 2019
Respuesta de RobN, el 24 sept. 2019
Dear Guest,
Thank you for taking the time to leave your rating following your recent stay. I'm glad that you enjoyed your visit and we hope to welcome you back again soon.
Kind Regards
Rob Nicholson
General Manager
8/10 Bueno
Cliente verificado
26 ene. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to airport
Cliente verificado
Se hospedó 1 noche en enero de 2019
6/10 Aceptable
Andrea
19 may. 2017
Le gustó: Limpieza y comodidad de las habitaciones
Mal día para hospedarse
Muy lindo hotel pero había 2 fiestas, mucho ruido en pasillos, no se pudo descansar
Andrea
10/10 Excelente
Catherine
Viaje en pareja
12 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Waitresses were lovely happy and chatty.
Catherine
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Susan
Viaje familiar
8 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed overnight for a flight the next day. No shuttle to the airport but a good taxi service that the front desk booked for 16 GBP. Good dinner at the hotel dining room.
Susan
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Kelvin
30 abr. 2024
So convenient for the airport, we’ll presented property.
Kelvin
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Dinty, London
1 abr. 2024
Le gustó: Servicio y personal
Dinty
Se hospedó 2 noches en marzo de 2024
8/10 Bueno
Andrew
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very hand for airport
Andrew
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
David
Viaje de negocios
13 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Well equipped room, great team, good food. Will return if in the area again.
David
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Stephen
13 mar. 2024
Stephen
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Josep
6 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Josep
8/10 Bueno
Norma
Viaje en pareja
4 mar. 2024
Very short stay as we were flying out the next day. Pity there were discrepancies re breakfast which the site said was £19.50 but signage in hotel was £7.00 less per person. Check in on everything I received said 15:00 but in hotel it is 14:00.
Norma
Se hospedó 1 noche en febrero de 2024
8/10 Bueno
Karen Clare
27 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Make up mirror in bathroom
Karen Clare
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Josephine
26 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely room. Very quiet, clean & comfortable.
Josephine
Se hospedó 1 noche en febrero de 2024
4/10 Malo
Oconnor
26 feb. 2024
Oconnor
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Ian
Viaje en pareja
25 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly welcome, clean and spacious room
Ian
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Faye
23 feb. 2024
Faye
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
David
19 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 3 noches en febrero de 2024
10/10 Excelente
Colleen
Viaje en grupo
11 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Colleen
Se hospedó 2 noches en febrero de 2024
8/10 Bueno
Steven
5 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Airport park and fly
Great location for airport friendly staff
Steven
Se hospedó 1 noche en enero de 2024
10/10 Excelente
David
31 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 4 noches en enero de 2024
8/10 Bueno
Ian
Viaje de negocios
28 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent reception by engaging staff
Ian
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Lynn
28 ene. 2024
Lynn
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Peter
28 ene. 2024
Peter
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Liz
Viaje en grupo
23 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect situated near the airport. We ended up leaving car there as worked out the same price. Angie on reception was lovely and really helpful. Would definitely stay here again
Liz
Se hospedó 1 noche en enero de 2024
6/10 Aceptable
Felicitous
17 ene. 2024
Felicitous
Se hospedó 2 noches en enero de 2024
6/10 Aceptable
Victoria
Viaje familiar
15 ene. 2024
Le gustó: Limpieza y servicio y personal
Victoria
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Cheryl
29 dic. 2023
Cheryl
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
David
27 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
David
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
David
Viaje en grupo
18 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
David
Se hospedó 3 noches en diciembre de 2023
10/10 Excelente
Kirsty
18 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect overall, we had a very pleasant stay.
Kirsty
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Deborah
17 dic. 2023
Deborah
Se hospedó 2 noches en diciembre de 2023
10/10 Excelente
Rhian
17 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rhian
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 20 dic. 2023
Thank you for taking the time to rate your stay with us Rhian.
10/10 Excelente
Joan
16 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Joan
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Thomas
Viaje de negocios
15 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Warm welcome and great breakfast
Lovely comfortable stay in room 124. At breakfast I was served by the delightful Kate who gave a friendly smile and a warm welcome. Thank you team.
Thomas
Se hospedó 2 noches en diciembre de 2023
Respuesta de Craig Ponsford, el 16 dic. 2023
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that you had a lovely and comfortable stay in room 124 and that Kate provided you with a warm welcome during breakfast.Our team strives to create a welcoming and friendly atmosphere for our guests, and it's always rewarding to receive positive feedback. We will be sure to pass along your kind words to Kate and the rest of the team.If there's anything specific you enjoyed during your stay or if there are any preferences you'd like us to note for your future visits, please don't hesitate to let us know. We appreciate your patronage and look forward to the opportunity to host you again.Thank you for choosing our hotel, and we wish you safe and pleasant travels.
10/10 Excelente
Mohammed
Viaje familiar
15 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
clean, comfortable and very accommodating!
Visiting family last minute for a death so had to find a hotel urgently a day before.
Hotel was clean, comfortable and very accommodating. I requested a cot in the superior room and was very impressed with the size of the room and cot already positioned near the bed. Excellent service throughout and breakfast option was full continental and perfect!
overall a very pleasent stay with my family - will book again with no hesitation next time i am in manchester!
Mohammed
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 16 dic. 2023
We extend our deepest condolences to you and your family during this difficult time. Thank you for taking a moment to share your experience with us. We are honoured that you chose our hotel for your last-minute stay, and we appreciate your kind words.It is heartening to hear that our team was able to provide you with a clean, comfortable, and accommodating environment during a challenging period. We understand the importance of a seamless experience, especially when visiting for such significant reasons.We are pleased that your request for a cot in the superior room was met promptly, and you found the room size and arrangement satisfactory. Your compliments on our service and breakfast options are truly appreciated, and we're glad to have contributed positively to your stay.It would be our privilege to welcome you back whenever your travels bring you to Manchester. If there is anything specific you would like us to arrange for your next visit or any preferences you may have, please feel free to let us know.Thank you for choosing our hotel, and we look forward to hosting you again under happier circumstances.
10/10 Excelente
JANET
Viaje en grupo
10 dic. 2023
Great 1 night stay . Lovely staff nice clean room and great breakfast.
JANET
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 13 dic. 2023
Thank you for your fantastic rating and review Janet. I am delighted you enjoyed your stay and you found the staff you encountered to be lovely. I hope we will have the opportunity to welcome you back to the hotel again in the future.
10/10 Excelente
Yvette
Viaje de negocios
7 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would recommend this hotel it was great and the food good as well.
My only issue as an electric car driver is that the charger is very slow. With only 2 charging points cars are plugged all night so no one else can use them 👎
Yvette
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 9 dic. 2023
Thank you for taking the time to share your positive feedback and recommending our hotel. We're delighted to hear that you enjoyed your stay and found our food to your liking.We appreciate your valuable feedback regarding the electric car chargers. We apologise for any inconvenience caused by the slow charging speed and the limited availability due to cars being plugged in overnight. Your comments are important to us, and we will certainly look into ways to improve the charging infrastructure, including possibly adding more charging points or exploring faster charging options.We understand the significance of providing convenient and efficient charging services for electric car drivers, and we're committed to addressing this issue. Thank you for bringing it to our attention.We hope to have the pleasure of welcoming you back in the future and providing an even more enjoyable experience, including improved facilities for electric car users.
8/10 Bueno
Heather
5 dic. 2023
Heather
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Sarah
Viaje en grupo
4 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Lovely big room and very nice food in the restaurant too. Friendly welcoming staff. Clean and nice big bathroom.
Sarah
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 9 dic. 2023
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you enjoyed your stay, from the lovely big room to the delicious food in our restaurant. It's great to know that our friendly and welcoming staff contributed to making your visit memorable.We take pride in providing clean and comfortable accommodations, and we're delighted to hear that you found the room and the spacious bathroom to your liking.Your kind words mean a lot to us, and we appreciate you taking the time to share your feedback. If your travels bring you back to our area, we look forward to the opportunity to welcome you again and provide another exceptional experience.Once again, thank you for choosing to stay with us, and we hope to see you again soon.
10/10 Excelente
Paul f
3 dic. 2023
Paul f
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 9 dic. 2023
Thank you for your excellent rating Paul.
10/10 Excelente
Michael
30 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for the Airport
Great place to stay for the airport, about 10 minute drive to T2. Load on walkable restaurants about 2 minutes away.
Michael
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 2 dic. 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our location, just a 10-minute drive from Terminal 2, proved convenient for your airport stay. It's great to know that you found a variety of restaurants within a short walking distance, adding to the overall convenience of your visit.At Best Western Plus Pinewood on Wilmslow we strive to provide a comfortable and accessible stay for our guests, especially those travelling to and from the airport. We appreciate your feedback and are pleased that our location met your expectations.Should your travels bring you back to the area, we would be honoured to host you again. If there's anything specific you enjoyed or any additional suggestions you might have, feel free to let us know. Safe travels, and we look forward to welcoming you back in the future!
8/10 Bueno
Anastasia
28 nov. 2023
Anastasia
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
David
27 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value
David
Se hospedó 2 noches en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you David for taking the time to review and rate your stay with us.
10/10 Excelente
Susan
Viaje en pareja
27 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was ideal for what we needed before our flight
Susan
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you Susan for taking the time to review and rate your stay with us.
8/10 Bueno
Theo
Viaje de negocios
27 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable rooms and very nice breakfast buffet.
Theo
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you Theo for taking the time to review and rate your stay with us.
6/10 Aceptable
Cliente verificado
Viaje de negocios
26 nov. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Convenient location, but not that quiet
Pros:
- room and bed very comfortable. Large bathroom.
- great food at restaurant
- decent amount of parking
Cons:
- we stayed on a Friday night before an early morning flight. There was a very loud dance that went on to past midnight directly below my room. We wouldn't have stayed here if we thought there would be this kind of noise.
- the check in manager made our experience needlessly stressful. Could learn to speak more softly and listen to clients instead of just shout orders. We eventually got everything done (had a group of 8) but not without unnecessary stress
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms comfortable with spacious bathrooms and enjoyed the great food at our restaurant. Your positive comments about the parking are also appreciated.However, we sincerely apologise for the inconvenience you experienced during your stay. We understand that the noise from the dance event, especially on a Friday night before an early morning flight, was disruptive and not what you expected. We appreciate your honesty in sharing this concern, and we will certainly look into ways to mitigate such disturbances in the future.Additionally, we are sorry to learn about your stressful check-in experience. Providing excellent customer service is a top priority for us, and we regret any shortcomings you encountered. Your feedback regarding the check-in manager's communication style will be addressed with our team to ensure that we improve in this aspect.We genuinely value your business and feedback. If there's anything specific you'd like us to address or if you plan to stay with us again, please don't hesitate to contact our management directly. We hope to have the opportunity to welcome you back and provide you with a more enjoyable and stress-free experience.Thank you once again for sharing your thoughts, and we appreciate your understanding.
8/10 Bueno
Maciej
Viaje de negocios
21 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay - all works well!
Great stay - comfortable room with hot choc, biscuits and a pod coffee machine. Great comfy bed. Friendly staff , Everything worked well and would recommend.
Maciej
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 22 nov. 2023
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay and that our amenities, including the comfortable room with hot chocolate, biscuits, and a pod coffee machine, added to your overall satisfaction. It's fantastic to know that you found the bed comfortable and that our staff contributed to a friendly atmosphere.We appreciate your recommendation and hope to welcome you back for another great stay in the future. If there's anything specific you loved about your experience or any suggestions you have for improvement, we'd love to hear them. Thank you again for choosing to stay with us!
8/10 Bueno
Faye
12 nov. 2023
Faye
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 17 nov. 2023
Thank you for rating your recent visit to the hotel Faye.