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Opiniones de Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel

4 out of 5
Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel
Wilmslow Road, Handforth, Wilmslow, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 471 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 372 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 93 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 1001 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Francisco

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
desagradable experiencia
Hotel que necesita renovar sus habitaciones y cuartos de baño, mobiliario viejo y estropeado, camas y colchones que se hunden; imposible dormir bien...
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de RobN, el 24 sept. 2019
Dear Guest, Thank you for taking the time to leave your rating following your recent stay. I'm glad that you enjoyed your visit and we hope to welcome you back again soon. Kind Regards Rob Nicholson General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to airport
Se hospedó 1 noche en enero de 2019

6/10 Aceptable

Andrea

Le gustó: Limpieza y comodidad de las habitaciones
Mal día para hospedarse
Muy lindo hotel pero había 2 fiestas, mucho ruido en pasillos, no se pudo descansar

10/10 Excelente

Catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Waitresses were lovely happy and chatty.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed overnight for a flight the next day. No shuttle to the airport but a good taxi service that the front desk booked for 16 GBP. Good dinner at the hotel dining room.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kelvin

So convenient for the airport, we’ll presented property.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Dinty, London

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very hand for airport
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Well equipped room, great team, good food. Will return if in the area again.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Stephen

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Josep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

8/10 Bueno

Norma

Viaje en pareja
Very short stay as we were flying out the next day. Pity there were discrepancies re breakfast which the site said was £19.50 but signage in hotel was £7.00 less per person. Check in on everything I received said 15:00 but in hotel it is 14:00.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Karen Clare

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Make up mirror in bathroom
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Josephine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely room. Very quiet, clean & comfortable.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Oconnor

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly welcome, clean and spacious room
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Faye

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Colleen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Airport park and fly
Great location for airport friendly staff
Se hospedó 1 noche en enero de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Ian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent reception by engaging staff
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lynn

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Peter

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Liz

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect situated near the airport. We ended up leaving car there as worked out the same price. Angie on reception was lovely and really helpful. Would definitely stay here again
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Felicitous

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Victoria

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cheryl

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Kirsty

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect overall, we had a very pleasant stay.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Deborah

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Rhian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 20 dic. 2023
Thank you for taking the time to rate your stay with us Rhian.

10/10 Excelente

Joan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Warm welcome and great breakfast
Lovely comfortable stay in room 124. At breakfast I was served by the delightful Kate who gave a friendly smile and a warm welcome. Thank you team.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Craig Ponsford, el 16 dic. 2023
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that you had a lovely and comfortable stay in room 124 and that Kate provided you with a warm welcome during breakfast.Our team strives to create a welcoming and friendly atmosphere for our guests, and it's always rewarding to receive positive feedback. We will be sure to pass along your kind words to Kate and the rest of the team.If there's anything specific you enjoyed during your stay or if there are any preferences you'd like us to note for your future visits, please don't hesitate to let us know. We appreciate your patronage and look forward to the opportunity to host you again.Thank you for choosing our hotel, and we wish you safe and pleasant travels.

10/10 Excelente

Mohammed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
clean, comfortable and very accommodating!
Visiting family last minute for a death so had to find a hotel urgently a day before. Hotel was clean, comfortable and very accommodating. I requested a cot in the superior room and was very impressed with the size of the room and cot already positioned near the bed. Excellent service throughout and breakfast option was full continental and perfect! overall a very pleasent stay with my family - will book again with no hesitation next time i am in manchester!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 16 dic. 2023
We extend our deepest condolences to you and your family during this difficult time. Thank you for taking a moment to share your experience with us. We are honoured that you chose our hotel for your last-minute stay, and we appreciate your kind words.It is heartening to hear that our team was able to provide you with a clean, comfortable, and accommodating environment during a challenging period. We understand the importance of a seamless experience, especially when visiting for such significant reasons.We are pleased that your request for a cot in the superior room was met promptly, and you found the room size and arrangement satisfactory. Your compliments on our service and breakfast options are truly appreciated, and we're glad to have contributed positively to your stay.It would be our privilege to welcome you back whenever your travels bring you to Manchester. If there is anything specific you would like us to arrange for your next visit or any preferences you may have, please feel free to let us know.Thank you for choosing our hotel, and we look forward to hosting you again under happier circumstances.

10/10 Excelente

JANET

Viaje en grupo
Great 1 night stay . Lovely staff nice clean room and great breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 13 dic. 2023
Thank you for your fantastic rating and review Janet. I am delighted you enjoyed your stay and you found the staff you encountered to be lovely. I hope we will have the opportunity to welcome you back to the hotel again in the future.

10/10 Excelente

Yvette

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would recommend this hotel it was great and the food good as well. My only issue as an electric car driver is that the charger is very slow. With only 2 charging points cars are plugged all night so no one else can use them 👎
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 9 dic. 2023
Thank you for taking the time to share your positive feedback and recommending our hotel. We're delighted to hear that you enjoyed your stay and found our food to your liking.We appreciate your valuable feedback regarding the electric car chargers. We apologise for any inconvenience caused by the slow charging speed and the limited availability due to cars being plugged in overnight. Your comments are important to us, and we will certainly look into ways to improve the charging infrastructure, including possibly adding more charging points or exploring faster charging options.We understand the significance of providing convenient and efficient charging services for electric car drivers, and we're committed to addressing this issue. Thank you for bringing it to our attention.We hope to have the pleasure of welcoming you back in the future and providing an even more enjoyable experience, including improved facilities for electric car users.

8/10 Bueno

Heather

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sarah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Lovely big room and very nice food in the restaurant too. Friendly welcoming staff. Clean and nice big bathroom.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 9 dic. 2023
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you enjoyed your stay, from the lovely big room to the delicious food in our restaurant. It's great to know that our friendly and welcoming staff contributed to making your visit memorable.We take pride in providing clean and comfortable accommodations, and we're delighted to hear that you found the room and the spacious bathroom to your liking.Your kind words mean a lot to us, and we appreciate you taking the time to share your feedback. If your travels bring you back to our area, we look forward to the opportunity to welcome you again and provide another exceptional experience.Once again, thank you for choosing to stay with us, and we hope to see you again soon.

10/10 Excelente

Paul f

Se hospedó 1 noche en diciembre de 2023
Respuesta de Craig Ponsford, el 9 dic. 2023
Thank you for your excellent rating Paul.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for the Airport
Great place to stay for the airport, about 10 minute drive to T2. Load on walkable restaurants about 2 minutes away.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 2 dic. 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our location, just a 10-minute drive from Terminal 2, proved convenient for your airport stay. It's great to know that you found a variety of restaurants within a short walking distance, adding to the overall convenience of your visit.At Best Western Plus Pinewood on Wilmslow we strive to provide a comfortable and accessible stay for our guests, especially those travelling to and from the airport. We appreciate your feedback and are pleased that our location met your expectations.Should your travels bring you back to the area, we would be honoured to host you again. If there's anything specific you enjoyed or any additional suggestions you might have, feel free to let us know. Safe travels, and we look forward to welcoming you back in the future!

8/10 Bueno

Anastasia

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value
Se hospedó 2 noches en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you David for taking the time to review and rate your stay with us.

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was ideal for what we needed before our flight
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you Susan for taking the time to review and rate your stay with us.

8/10 Bueno

Theo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable rooms and very nice breakfast buffet.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you Theo for taking the time to review and rate your stay with us.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Convenient location, but not that quiet
Pros: - room and bed very comfortable. Large bathroom. - great food at restaurant - decent amount of parking Cons: - we stayed on a Friday night before an early morning flight. There was a very loud dance that went on to past midnight directly below my room. We wouldn't have stayed here if we thought there would be this kind of noise. - the check in manager made our experience needlessly stressful. Could learn to speak more softly and listen to clients instead of just shout orders. We eventually got everything done (had a group of 8) but not without unnecessary stress
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 29 nov. 2023
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms comfortable with spacious bathrooms and enjoyed the great food at our restaurant. Your positive comments about the parking are also appreciated.However, we sincerely apologise for the inconvenience you experienced during your stay. We understand that the noise from the dance event, especially on a Friday night before an early morning flight, was disruptive and not what you expected. We appreciate your honesty in sharing this concern, and we will certainly look into ways to mitigate such disturbances in the future.Additionally, we are sorry to learn about your stressful check-in experience. Providing excellent customer service is a top priority for us, and we regret any shortcomings you encountered. Your feedback regarding the check-in manager's communication style will be addressed with our team to ensure that we improve in this aspect.We genuinely value your business and feedback. If there's anything specific you'd like us to address or if you plan to stay with us again, please don't hesitate to contact our management directly. We hope to have the opportunity to welcome you back and provide you with a more enjoyable and stress-free experience.Thank you once again for sharing your thoughts, and we appreciate your understanding.

8/10 Bueno

Maciej

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay - all works well!
Great stay - comfortable room with hot choc, biscuits and a pod coffee machine. Great comfy bed. Friendly staff , Everything worked well and would recommend.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 22 nov. 2023
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay and that our amenities, including the comfortable room with hot chocolate, biscuits, and a pod coffee machine, added to your overall satisfaction. It's fantastic to know that you found the bed comfortable and that our staff contributed to a friendly atmosphere.We appreciate your recommendation and hope to welcome you back for another great stay in the future. If there's anything specific you loved about your experience or any suggestions you have for improvement, we'd love to hear them. Thank you again for choosing to stay with us!

8/10 Bueno

Faye

Se hospedó 1 noche en noviembre de 2023
Respuesta de Craig Ponsford, el 17 nov. 2023
Thank you for rating your recent visit to the hotel Faye.