Upon Check-in, the desk clerk was rude, rolled eyes and didn't make eye contact. Upon entering the room, we found dirty towels in the bathroom and the tub filthy! The room smelled and the sink in the "kitchen" area was dirty. I went down to the same rude staff to ask for a different room and got a big sigh and roll of the eyes and no apologies. Just a new set of door keys slapped in front of me. Thankfully at the checkout the, the staff member was pleasant and gave me a whopping $20 discount.