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Opiniones de Posada El Castillo

3 out of 5
Posada El Castillo
ocampo 105, colonia centro, Xilitla, SLP

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 1 de 2 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 2 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 2 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 2 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 2 opiniones" "

10/10

Limpieza

10/10

Servicio y personal

8.0/10

Servicios

6.0/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

David

No le gustó: Condiciones de la propiedad
I was put in a room with the bathroom window facing the entrance and the door right next to the office. No privacy or outdoor views. The first night the put me in another room right over the street and very noisy. The shower was set in a jacuzzi that didn’t work and the shower had no hot water. I could have been put in a quiet room with hot water in the larger building in back. This hotel is low quality with paper flowers and cane chairs that were repaired with nylon twine. The hotel is very uncomfortable and the breakfast they serve is low rate and was served late. The second night owners insisted I stay in the room between the entrance and the office, which is unacceptable especially at $130 a night in Mexico so I left didn’t stay there the second and third night which I had paid for. The owners/managers were cold and disrespectful. This was the worst hotel experience I have ever had.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing Hotel-Museum, lot of history, congrats!!
Se hospedó 1 noche en febrero de 2024