Habitación doble Deluxe | Minibar, caja de seguridad en la habitación y escritorio

Opiniones de Seven Visions Resort and Places, the Dvin

5 out of 5
Seven Visions Resort and Places, the Dvin
Paronyan 40, Yerevan, Yerevan

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 8 de 12 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 1 de 12 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 12 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 12 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 12 opiniones" "

10/10

Limpieza

8.2/10

Servicio y personal

10/10

Servicios

9.8/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Khachatur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very professional
Se hospedó 5 noches en diciembre de 2023
Respuesta de Ruben Sedrakian, Guest Relations Agent , el 26 ene. 2024
Dear Mr. Hakobyan,On behalf of the entire team at Seven Visions Resort & Places, The Dvin, let me thank you for all your kind words. Thank you very much for taking the time to share your opinion about your stay with us. We are happy that we were able to meet your expectations. We always try very hard to make our guests feel great. We hope to see you again in the near future at the Seven Visions Resort & Places, The Dvin.Sincerely,

10/10 Excelente

AKOP, Northridge

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best hotel In Yerevan for sure
Se hospedó 10 noches en diciembre de 2023
Respuesta de Guest Experience Team, el 17 abr. 2024
Dear Mr. Martikyan, On behalf of Seven Visions Resort & Places, The Dvin Team let us thank you for your feedback. The best reward is to know that we provided you with an enjoyable experience. We will look forward to welcoming you again to our hotel and truly hope to go beyond your expectations of a luxurious experience.Best regards,Susanna Seyranyan,Guest Relations Agent

10/10 Excelente

AKOP, Northridge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’m recommending everyone to try this hotel
Se hospedó 10 noches en diciembre de 2023
Respuesta de Ruben Sedrakian, Guest Relations Agent , el 26 ene. 2024
Dear Mr. Martikyan, We are delighted that you have chosen Seven Visions Resort & Places, The Dvin for your visit to Yerevan. Thank you for taking the time to share your opinion about your stay with us. We are sincerely glad that you had only positive emotions from your stay at our hotel. Our team appreciates the fact that you recommend our hotel to other travelers. Sincerely,

10/10 Excelente

Varujan, Simi Valley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Experience Team, el 7 ene. 2024
Dear Mr. Najaryan, On behalf of the entire Seven Visions Resort & Places, the Dvin Team, let us thank you for your grades.

10/10 Excelente

Galina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Guest Experience Team, el 30 nov. 2023
Dear Ms. Galina, On behalf of the entire Seven Visions Resort & Places, the Dvin Team, let us thank you for your grades.

10/10 Excelente

Alik

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Бассейн на крыше это всегда круто) На его территории всегда чисто, шезлонги стоят аккуратно, на баре можно непринужденно пообщаться и завести новые знакомства. Кардио зона с шикарным панорамным видом! А для начинающих много полезных тренажеров вроде гравитрона) Просто 10 из 10! Заниматься одно удовольствие Ну а гигантская рука и гранат это нечто) Отличная фишка шоу «One&Only») Больше ничего рассказывать не буду, не хочу спойлерить тем, кто еще не был)
Respuesta de Guest Experience Team, el 30 sept. 2023
Уважаемый Г-н Ордян, От имени всего коллектива Seven Visions Hotel, The Dvin, благодарим за Ваше время и позитивный отзыв! Мы счастливы, что нам удалось оправдать Ваши ожидания, и Вам понравился наш бассейн "The POOL". Мы искренне рады, что Вы приняли участие в нашем театральном шоу «Genetic Code» и поделились с нами Вашим впечатлением! Ваши комментарии очень важны для нас, так как помогают нам постоянно развиваться. Надеемся, в ближайшем будущем мы увидим Вас вновь в отеле Seven Visions, The Dvin.С наилучшими пожеланиями, Мари Варданян,Агент отдела по работе с гостями

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023
Respuesta de Guest Experience Team, el 2 nov. 2023
Dear Ms. Stoddard, on behalf of the entire Seven Visions Hotel, the Dvin Team, let us thank you for your grades.

2/10 Terrible

Hasmik

Viaje en pareja
No le gustó: Servicio y personal
AWFUL MANAGEMENT!!!! DO NOT RECOMMEND!!!!! I cannot stress enough on how disappointed I am with this property. Considered one of the best hotels in Yerevan, they managed to completely ruin their reputation in one day. My weddin took place in Yerevan on August, and I had one of the deluxe rooms booked with them for the photoshoot and filmography. I visited them 1.5 months before the wedding day to confirm my booking and ask permission for my wedding photoshoot around the territory of the hotel, lobby, and rooms. They've told me that, typically, they do not allow it, but will make an exception. Grateful for their kind gesture, I added another room (cancelling another hotel I had booked). Fast forward to the wedding morning, the photography crew arrived as scheduled at 10AM, and they were not allowed upstairs by the reception workers. They kept calling me and telling that no prior arrangements were made so they cannot allow the filmography. I tried explaining that when I booked the rooms and I asked multiple times if we could film in their property, and since I was told there will be an exception made (quoting: don't worry we'll make an exception), I did not think that further discussions were needed. I paid over a $1000 for a night in a room that I was only gonna use for photoshoot purposes. Because of their incompetence, We started the photoshoot an hour and a half late, were late for church, and almost got denied of our service. My wedding morning was completely ruined!!!!!!
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Experience Team, el 20 sept. 2023
Dear Hasmik,On behalf of the entire Seven Visions Hotel, The Dvin Team, let us thank you for your feedback. We value your opinion. Thank you for bringing your concerns to our attention. It’s disappointing for us to see that your experience didn’t match your expectations. We are grateful that you pointed out what exactly to work on. Our guests’ comfort is our main priority.Thank you once again for the review. We sincerely look forward to hosting you again soon.Warm regards,Guest Experience Team

10/10 Excelente

Harutyun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luxury hotel in Yerevan
One of the best hotels in Yerevan. There is no other for comparison
Se hospedó 6 noches en agosto de 2023
Respuesta de Guest Experience Team, el 3 sept. 2023
Dear Ms. Harutyunyan, On behalf of the entire Seven Visions Hotel, the Dvin Team, we are very grateful for your highest praise.We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so reviews like yours are truly rewarding to hear.We’d love to welcome you back soon!Thank you and best regards,Guest Experience Team

10/10 Excelente

Mayranush

Wery good
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Experience Team, el 5 ago. 2023
Dear Ms. Avagyan, On behalf of the entire Seven Visions Hotel, the Dvin Team let us thank you for choosing our hotel, and for the scores you gave us. A great pleasure and honor to receive such positive feedback. Our team is looking forward to welcoming you very soon back to the place where the highest mission is to create unforgettable moments for our guests. Warm regards, Guest Experience Team

4/10 Malo

Sergey

No le gustó: Servicio y personal
Nice furniture, everything else non-existent
The only luxury thing about this hotel is the nice furniture. Service and amenities almost don’t exist. Wifi in the room doesn’t exist. The signal is so weak that every website loads for literally 5 minutes. I had to ask 3 times and wait several hours before someone came to check. They promised to fix it the same day but nothing was done. Calling concierge from the room is useless as they don’t speak English and tell you to come to reception in person. Their WhatsApp chat “butler” is ignoring you. Calling in-room dining from the room doesn’t work. The line is silent and not connected. If you want anything, your only choice is to go to reception in person and wait several minutes. This is because there is usually just one person working there who is completely overloaded with work. Every few seconds, someone calls their phone and they need to keep telling you to wait longer before Im you can even finish the sentence. Menu (hotel info) in the TV and mobile app doesn’t work. Clicking on anything either shows “not available” or just keep loading. The gym and spa are closed and not ready yet. The rain shower is the loudest I’ve ever heard. It sounds like a jet engine. Due to the poor design, it also leaks out water all over the bathroom each time you use it. Overall, the hotel doesn’t have enough employees and most facilities are not ready yet. If priced lower, it would be acceptable. But for the highest price in the city, it’s a rip off.
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Experience Team, el 25 jul. 2023
Dear Sergey,On behalf of the entire team, we are thankful for sharing the experience that you had with us. All your comments give us the direction of where we should put more effort. This shows us that there is always a space to work harder, which makes us lifelong learners.We guarantee that all the challenges that you have faced during your stay would be improved by your next visit. Thank you once again for the feedback.We sincerely look forward to welcoming you back to Seven Visions Hotel, the Dvin.Warmest regards,Guest Experience Team

6/10 Aceptable

jenny

Se hospedó 2 noches en julio de 2023
Respuesta de Guest Experience Team, el 24 jul. 2023
Dear Ms. Paylian,Thank you for choosing Seven Visions Hotel, The Dvin, for your stay!We hope you had a safe way back home.Let us kindly ask you to share your recent experience with us so we get better day by day. Please let us know if you would like to highlight someone or something from your stay in our hotel and if there was anything you didn’t like (please also share it with us). Your opinion is very important for us to meet all your expectations.We look forward to welcoming you back at Seven Visions Hotel, The Dvin!