Restaurant
Check availability

Reviews of Casa Mendoza Hotel Boutique

3.5 out of 5
Casa Mendoza Hotel Boutique
31140 Cl. 53, Bucaramanga, Santander

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

CHERYL

Liked: Cleanliness, staff & service
Small rooms but clean with a good breakfast staff was very nice
Stayed 11 nights in Oct 2023

8/10 Good

aldo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot but I was over charged, and gentlemen that worked there needs to improve his attitude. Over all great place just need to polish it up a bit.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay. The bed and pillow were comfortable, friendly staff.
Stayed 3 nights in Oct 2022

10/10 Excellent

JOSE M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Hotel muy acogedor, la atención muy familiar
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Alfredo on 2 Jan 2021
Vemos con gratitud su nivel de satisfacción con la experiencia en Casa y nos anima para iniciar este año con alegría y confianza. Su calificación, sin duda, será la referencia para muchos viajeros que buscan una experiencia diferente y muy personalizada. Alfredo, Fabiola, Luz Mery, Manuela, Santiago y Katherine

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Mendoza is a great little hotel in Bucaramang
This small Bucaramanga hotel is a gem! The owners and staff are super friendly and helpful and the rooms, while small, are comfortable enough. It is close to many great restaurants and bars, but quiet. Breakfast was healthy and delicious and served on the rooftop with a nice view of the skyline. The owners arranged my transport from the airport and the driver was very nice and I was able to use him to get to Barichara and back.
Stayed 3 nights in Feb 2020
Response from Casa mendoza staff on 2 Mar 2020
Hello Mr Samuel, thanks so much for you comment, For us was nice you stayed here, We care about our guests and offer the best attention. We hope that you be good, see you in your next trip.

10/10 Excellent

CARLOS

Stayed 1 night in Nov 2023

10/10 Excellent

BUSTAMANTE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARAVILLOSA EXPERIENCIA!!
Espectacular!! no hay nada más que decir fue una experiencia completa y sobre todo gratificante, todos son muy amables y el hotel tiene todo lo que necesites, me encantó y sin duda volveremos no solo de negocios, también de descanso y en pareja.
Stayed 3 nights in May 2023

10/10 Excellent

Daniela

Stayed 1 night in Apr 2023

8/10 Good

Janeth, Altamonte Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super conveniente para lo que buscaba.. Bien ubicado.. todo limpio, el bano estaba muy bien.
Stayed 1 night in Jul 2022

10/10 Excellent

Adriana

Stayed 2 nights in Feb 2022

10/10 Excellent

ANDRES RODRIGO

Stayed 3 nights in Nov 2021

10/10 Excellent

ROMAN ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pude llegar
Stayed 1 night in Jun 2021
Response from Alfredo on 27 Jul 2021
Enrique, lamentamos que no hubieras podido llegar a casa y no disfrutar de nuestros servicios. Estaremos siempre atentos para servirte Alfredo

10/10 Excellent

Claudia Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Santiago Rodriguez, operador logistico on 16 Jun 2021
Buenas noches Claudia, estamos muy felices de que la estadía en el hotel fuera amena para usted, agradecemos su puntuación excelente hacia nosotros y esperamos tenerla algún día de vuelta en casa Mendoza, bendiciones

10/10 Excellent

EDGAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
He contado con la bendición de Dios conociendo cientos de hoteles... Este hotel quedará dentro de los mejores que he visitado... El calor humano, la atención, la entrega de cada uno de los colaboradores lo hacen sentir como en casa... Que estadía tan agradable.. Excelente
Stayed 3 nights in Jan 2021

10/10 Excellent

Ana, Bogotá

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es super amable y se nota lo cuidadosos que son con cada detalle de limpieza y ambiente. La ubicación es ideal para moverse hacia cualquier lugar de la ciudad. Cerca a zona gastronómica. A pesar de que no tiene aislante de ruido, es muy tranquilo. !Lo super recomiendo!
Stayed 1 night in Feb 2020
Response from Ana Maria on 4 Feb 2020
Ana Maria. Son las personas como tu, que con su carisma y sensibilidad, nos han motivado a mostrar lo mejor que tiene la cultura santandereana, para que los turistas lleven una grata experiencia en su corazón. Alfredo.

8/10 Good

Nils

Stayed 3 nights in Jan 2020

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Nov 2019
Response from Alfredo on 21 Nov 2019
Andres Gracias por escribir con nosotros la historia de Casa, porque con los momentos compartidos has dejado huella

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor
Es un hotelito boutique pequeño divino. Muy cerca del áreas comerciales. Atienden una pareja de sres. Alfredo y Fabiola. Te hacen sentir como si fueses sus hijos...son adorables. Muy pendientes de todo lo que puedas necesitar, que estés bien, sumamente amables.
Stayed 3 nights in Sep 2019
Response from Casa Mendoza on 7 Oct 2019
Agradecemos mucho esos sentimientos de familiaridad y de cordialidad, y pueden contar con Casa Medoza como un espacio de acogida y confianza. Cordial Saludo Camila Orduz

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with wonderful hospitality. The only minus there I can think of is the wifi, it only exist in the lobby or the terrace.
Stayed 1 night in Aug 2019
Response from Alfredo on 5 Sep 2019
Kristoffer, we appreciate the experience of your visit, in which we were able to share very pleasant moments and you helped us write the history of Casa Mendoza. We are asking questions about how to best use the 100 megabytes installed in the lobby and the 50 megabytes installed on the terrace and apparently only a few routers are required to amplify the signal for all areas. Best regard Alfred