Double Room, Partial Sea View | View from room

Reviews of Lovely Holidays Hotel

1 out of 5
Lovely Holidays Hotel
9, Emmanouil Parlama, Hersonissos, Crete Island

Reviews

6.8
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mature Couple, Oldham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm welcome
Arrived late on Saturday on flight. The host had arranged a taxi to collect us from the Airport, and she was there to welcome us and show us to our room. The room was clean and bright, and we had a lovely holiday.
Stayed 7 nights in Jul 2017

10/10 Excellent

Rich, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money.
Had a great 2 week stay here. The rooms are basic but comfortable. The sea view from the balcony is nice. The apartment is a stones throw from the sea. Lots of shops and restaurants near by.The rooms are clean and tidy. For the money you can't go wrong. I would be more than happy to stay here again.
Room with a view

8/10 Good

José, Leiden

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean. Room is small. In the area lots of restaurants and shops.
Stayed 5 nights in Jul 2018

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Шикарное расположение отеля!
Расположение отеля замечательное.Все близко и доступно. Море, магазины, автобусная остановка,ресторан и клубы. Отель маленький, номерной фонд маленький, ремонт не новый. Но чисто и все аккуратно. Отель такой домашний, Уборка была каждый день.Хозяйка отеля, приятная, пожилая женщина, всегда помогала и подсказывала. Нужен утюг, пожалуйста.Завтрак, классический. Колбаса, сыр, яйца и овощи. Чай и кофе. Вполне можно перекусить с утра.
Stayed 10 nights in Sep 2017

2/10 Terrible

e, nl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shoudnt book again
By ariving i had a room for 1 person and she tried to put me in a closed with one bed.. when i didnt agree there was a bit bigger room but still no frige ore window as promisd by booking. The appartment was really small after 4 days i coud move again to a other room with frige balcony and windows. I soudnt book again at this hotel. The women wasnt friendly. She was complaning evry time you were talking even on day time.. ore when you come late back and youre quit but she heres you she even comes out of bed to say sshhh.. she was really spying on us.. didnt enjoy the staying in this hotel.
Stayed 10 nights in Aug 2017
Response from Hotel Management team on 10 Sep 2017
This is a family business running successfully for 32 years with policies and procedures outlined in our profile home page tailored to the safety needs of our guests and staff. Thus when booking with us you are aware of them. We have a Zero Tolerance Policy which means that violation of our policies and aggressive and violent behaviour towards our staff will not be tolerated under any circumstances.

2/10 Terrible

m, holland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terreble.!! Never again !!
Have never med such a terreble hotel owner she distroied the enjoing of our holliday. Shouting to my friends to go out the hotel from no where. She wasnt right. After contact with the police we took our right. but it wasnt nice to stay there ore take my friends to the room anymore. Never again.!!
Stayed 10 nights in Aug 2017
Response from Hotel Management team on 10 Sep 2017
This is a family business with policies and procedures outlined in our profile home page thus when booking with us you are aware of them. However anyone giving verbal abuse to members of staff will be reported to the appropriate authorities and will be asked to leave immediately the hotel premises, as we have a Zero Tolerance Policy which means that aggressive or violent behaviour towards our staff or violation of our policies will not be tolerated under any circumstances.

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 14 nights in Aug 2017

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Opinion
Impolite customer service
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

espe, n

Liked: Cleanliness, staff & service, room comfort
Muy bueno.
Relacion calidad precio muy buena . basico. Solo lo necesario. A pie De playa. Personal muy amable.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dårlig behandling i forhold til vores booking
Vi ankom til hotellet sent om aften og så frem til at få vores værelse. Vi blev dog sendt ned i "kælderen" hvor de havde et par ekstra værelser, hvor vi fik et rum. Dette var vi stærkt utilfredse med da vi havde bestilt et værelse med balkon og halv havudsigt. Ejeren fortalte os at hun have gæster som forlængede deres ophold og som nægtede at forlade det værelse som skulle have været vores. Hvilket i mine øjne er en ekstremt dårlig undskyldning, man kan jo som gæst ikke nægte at forlade et hotel. Hun sagde at vi skulle blive i kælderværelset fra mandag til torsdag også ville vi få vores værelse. Som kompensation fik vi morgenmad og aircondition. Dette var vi stærkt utilfredse med da vi er ligeglade med morgenmad. Vi valgte at sove på det da vi var kommet så sent frem. Næste morgen diskuterede vi med ejeren og til sidst fik vi et alternativt værelse som lå direkte ud til vejen, dette var en del bedre end kælderværelset, men ikke havd man forventer når man bestiller et værelse med balkon og halv havudsigt. Udover denne meget utilfredstillende behandling levede hotellet op til forventningerne. Det er et billigt hotel og det er havd man for, rengøringne var dog over forventning.

8/10 Good

Letizia Camilla, Asti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato per il prezzo :)
Abbiamo soggiornato qui io e una mia amica, l'hotel è all'inizio della via dei locali, di notte è molto calmo ed è perfetto per dormire, l'hotel è molto spartano ma per il prezzo è più che perfetto, molto pulito!

6/10 Okay

Camilla, København

Liked: Room comfort
Dejligt billigt sted, og tilmed hyggeligt!

4/10 Poor

Mark, Apeldoorn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Eenvoudig en rustig hotel dicht bij uitgaansgebied
Een klein hotel dat adverteert met goedkope kamers en daar zijn de kamers dan ook naar: klein, verouderd en matig schoongemaakt. Kleine badkamer, met een vloer die altijd nat is. Vieze, oude vloerbedekking op de grond en een zeer eenvoudig ontbijt. Voor de airco moet bijbetaald worden, waardoor de totale prijs zo hoog wordt dat er betere hotels voor dezelfde prijs te vinden zijn. Wel vriendelijk personeel en een rustige ligging aan de rand van het uitgaansgebied.

10/10 Excellent

Valentina, Екатеринбург

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Незабываемый отпуск!!!
Отель чистый. Вид из отеля на море. Расположение очень удачное: близко набережная с ресторанами и пляжами. Главная улица с сувенирной продукцией в шаговой доступности. В номере есть холодильник. Очень бюджетный вариант. Рекомендую.

8/10 Good

Vittorio, Gorizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
All'apparenza verrebbe da mettersi le mani nei capelli, invece poi si è rivelata una piacevole sorpresa. La coppia di vecchietti che lo gestiscono è simpaticissima e molto cordiale. Le camere all'ultimo piano godono di una bellissima vista sul mare. A 2 passi dal mare e a meno di 2 passi dalla via principale dove sono presenti una miriade di locali e negozi. Hotel che consiglio vivamente a gente di poche pretese, ci sono talmente tante cose da vedere nei dintorni che alla fine ci si va solo per dormire.