Property grounds

Reviews of Hostel Hospedarte Chapultepec

3 out of 5
Hostel Hospedarte Chapultepec
Efraín González Luna 2075, Col. Americana, Guadalajara, JAL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 177 reviews" "
Rating 8 - Good. 60 out of 177 reviews" "
Rating 6 - Okay. 7 out of 177 reviews" "
Rating 4 - Poor. 3 out of 177 reviews" "
Rating 2 - Terrible. 5 out of 177 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Stayed 2 nights in Mar 2024

10/10 Excellent

Arturo

Stayed 6 nights in May 2023

6/10 Okay

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Lots of people to meet. Most were very friendly. Lots of sharing. Mellow place! Good music. Staff could be more attentive. Appear to be "wrapped up in themselves." what about the paying customers. My water did not work on 2 different occasions.
Stayed 3 nights in Mar 2022

2/10 Terrible

Miguel

Stayed 1 night in Dec 2021

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos
Nos encantó! El ambiente es súper bueno, la habitación muy cómoda. Definitivamente volveremos a hospedarnos ahí
Stayed 7 nights in Dec 2021
Response from Lucho / Management on 1 Feb 2022
Qué tal Daniela, qué gusto que hayan tenido una excelente estadía en Hospedarte, que disfrutaron del ambiente y comodidad de la habitación. Los esperamos pronto!!

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Ni on 30 Mar 2020
Gracias por tu puntuacion! Hasta pronto!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Humberto on 8 Feb 2020
Gracias por la calificación perfecta! Te esperamos de regreso pronto!

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Guadalajara
As an avid traveler I really enjoyed this hostel ! It was recommended by multiple people and was great . It is a social hostel, included with a bar and multiple trips to activities, if you’re looking to party this hostel is also in the most prime location . Will most definitely be staying here again when I come back to Guadalajara Cómo viajero ávido, ¡realmente disfruté este hostal! Fue recomendado por varias personas y fue genial. Es un albergue social, incluido con un bar y múltiples viajes a actividades, si buscas una fiesta, este albergue también se encuentra en la ubicación más privilegiada. Definitivamente me quedaré aquí de nuevo cuando regrese a Guadalajara
Stayed 4 nights in Jan 2020
Response from Nico on 20 Jan 2020
Woow! Muchas gracias por tan bonitos comentarios! Todos muy ciertos! Nos alegra mucho que hayas estado tan comodo. Esperamos volver a verte pronto!

8/10 Good

Ed, San Francisco

Liked: Cleanliness, staff & service
Friendly staff. Great location. No complaints considering how much I paid. However, there are clubs around and they play loud music until 3 am in the morning. I was able to hear it even with the window closed. Thus I deducted one star. Overall, it was a nice stay.
Stayed 3 nights in Nov 2019
Response from Nico on 2 Dec 2019
Thanks for your comments, we are glad you enjoyed the friendliness of the staff and the location. The situation you mentioned is very rare. Clubs are far enough from the hostel not to be heard. Safe travels!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I liked the small lock box by my bed. I would like more electrical outlets close to my bed.
Stayed 1 night in Nov 2019
Response from Nico on 2 Dec 2019
Thanks for your comments. We will look into what you mentioned. Safe travels!

6/10 Okay

Verified traveler

This hostel was ok. But our room was next to the garden and there was loud music and shouting until midnight.
Stayed 1 night in Oct 2019
Response from Nico on 14 Oct 2019
Thanks for your comments. The common areas and the garden are open until 1130pm. We think that is a fair hour and allow the guest who stay in to sleep. Safe travels!

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am a constant traveler through out Mexico and have always liked staying at HHC. Compared to other places through out Mexico, this place has many things to offer during your trip... great reception staff, the best housekeeping lady and plenty of foreigners and nationals to drink and talk the night away. Walking distance from Chapu and perfect for those Sunday morning bike strolls through the closed avenue. Food next door and the marsicos on the corner are to die for.
Stayed 2 nights in Sep 2019
Response from Nico on 16 Sep 2019
Wooow!!! Yeah, thanks for the lovely review and for letting other travelers know about your experience! We strive to be the best, and I am thrilled that we hit the mark with you! Until the next time!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great except the double room with shared bathroom
The garden area is lovely and staff were very helpful. Breakfast is pretty basic but free so no complaints! Wouldn't recommend booking the double room with a shared bathroom because it has very thin walls/windows and is right next to the communal area so pretty noisy and little privacy because you can't open the curtains. Deluxe double on the other hand is pretty nice!
Stayed 3 nights in Aug 2019
Response from Nico on 2 Sep 2019
Thanks for your comments. We are glad you liked our garden as well as the friendliness of our staff. We care about our guests´ sleep and that is why we close all common areas al 1130pm to assure them a good night of sleep. Tha room you mentioned is a cheapear option when it comes to private rooms. Like you mentioned, we also have other options. Safe travels!

8/10 Good

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel was clean, staff was very helpful. Convenient bar next door and the breakfast was enough to get you going. It can be a bit noisy at night, don’t expect to sleep well during their parties. But overall, a good experience. Clean place
Stayed 3 nights in Aug 2019
Response from nico on 2 Sep 2019
Thanks for sharing your experience with other travelers and share some positive aspects of your stay. Even though we have a bar, we are not a party hostel and we close the bar at midnight to ensure a good night rest for our guests. Until the next time!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have the bar/food on site. Many different spots to relax or sit and have conversations with other travelers Not far of a walk to restaurants or historic center. Room was very warm.. 1 fan probided
Stayed 3 nights in Jun 2019
Response from Nico on 1 Jul 2019
Thanks for your comments, we are glad you found so many positive aspects of your stay. More fans are always available at reception. Safe travels!

10/10 Excellent

Nancy Saharaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent :)
Great time thanks
Stayed 2 nights in May 2019
Response from Humberto on 5 May 2019
Hi! Thank you for the perfect score! We are glad to know that you had a great time with us! We hope to see you back soon!

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supercool.
Great place to meet travelers
Stayed 1 night in Dec 2018
Response from Nico on 24 Dec 2018
Hi Manuel! Thanks for sharing your experience with other travelers. Until the next time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms, friendly staff, nice outdoor areas, great atmosphere.
Stayed 1 night in Jul 2018
Response from Humberto on 5 Aug 2018
Hi! Thank you for your review! We are glad to know that you liked our centric location, the service of our reception and cleaning staff and the vibe you can feel in our common areas! We hope to see you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, amazing staff-love!!
Perfect hostel, location people travelers bar. Loved my experience!
Stayed 1 night in Jun 2018
Response from Humberto on 8 Jul 2018
Hi! We are happy to know that you liked our location, bar and that you loved your experience with us! We hope to see you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Humberto on 11 Dec 2018
Gracias por calificarnos!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing, quiet place, spacious!!
Stayed 1 night in May 2018
Response from Humberto on 26 May 2018
Hi! We are glad to know that you found the hostel to be a nice place to rest and with big spaces in our rooms and common areas! Safe travels!

10/10 Excellent

Tom, global nomad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel with bar wed-sat
Good atmosphere. Men’s bathroom was a little too small otherwise it was a good hostel. Nice breakfast in the morning too
Stayed 4 nights in Apr 2018
Response from Humberto on 28 Apr 2018
Thanks for your comment! We are glad to know that you liked the vibe in the hostel and the breakfast that we offer! Our showers are standart size, and we have privated rooms with different bathrooms! Safe travels

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill, artsy hideout
Stayed in a private 3 bedroom with some friends while passing through Guadalajara and had a great time. Chapultepec is super modern and littered with great places to eat and drink as well as good people. The hostel has an awesome rooftop to hang out on in the evening and the yard is also a great place to relax in a hammock or get some work done or meet whoever happens to be around. We got unlucky and there was some minor walkway construction out front for the (awesome) ramen restaurant next door that woke us up in the morning but I imagine otherwise it would be very quiet tucked away on the side street. Would definitely consider staying here again if I’m in Guadalajara.
Stayed 1 night in Mar 2018
Response from Humberto on 11 Mar 2018
Hey! We are glad to know that you liked our hostel, had a nice time in our common areas and that you enjoyed our location! Unfortunately, the was nothing we could do about the noise next door. Safe travels!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff, Fantastic Food, Beyond Expectations
The staff here went above and beyond expectations. I had a private room, which I was surprised to find out was cleaned daily and included toiletries (not standard for hostels!). Ismael is a fantastic chef and cooks up 5 star food for a super reasonable price at the bar. I will definitely be back here when returning to Guadalajara.
Stayed 3 nights in Nov 2017
Response from Lucho on 10 Dec 2017
Hi! Thank you for sharing your experience with us! We are happy to know that you liked our cleaning and front desk staff service, your room and our bar with Ismael food! We hope to see you back soon! - Hospedarte Chapu Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal for private room in an amazing location
The hostel was a great deal and I'm glad I stayed there. The only issue that I ran into was the toilet was far from the best (in my private room). The shower also sometimes didn't get super hot. Other than that there was even a TV, a fan, and clean linen. The first night I stayed there there wasn't much in terms of social activities but I think most of the hostel was empty. Another night had some social drinking and everything out front.
Stayed 2 nights in Aug 2017
Response from Lucho on 21 Aug 2017
Thanks for your comments and the perfect score! We are glad you had a good time with us! Sorry about the issue with the toilet, we just opened those new rooms and we are still adjusting some details. Now it is fixed! Safe travels!

8/10 Good

Martin, PDX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and knowledgeable, and gave great recommendations about nearby museums worth visiting.
Stayed 4 nights in Jul 2017
Response from Humberto on 14 Jul 2017
Hi! Thank you for your comments, we are glad to hear that you liked our recommendations and that the staff was helpful. We hope to see you back soon! Safe travels!

8/10 Good

Kenny, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, great location
Tranquil atmosphere (in early June) right next to all of the Chapultepec nightlife. Private rooms were comfortable. Overall good value. Staff were friendly and helpful. Spent 6 nights and would stay again. I recommend the private rooms w their own shower vs dorms.
Stayed 4 nights in May 2017
Response from Humberto on 24 Jun 2017
Hi Kenny! Thank you for your kind comments. We are glad to hear that you liked the nightlife around the hostel, our staff service and that the private room was what you were looking for. We hope to see you back in Guadalajara soon! Safe travels!

10/10 Excellent

Javier, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Very close to the bar scene of Chapultepec. Comfortable beds and great reception staff.
Response from Humberto on 15 Apr 2017
Hi Javier! Thank you for your nice comment. Safe travels!

10/10 Excellent

Héctor, El Paso, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, great staff, really beautiful building in a really nice area.
Response from Nicolas Kouzouyan on 8 Dec 2016
Awesome! That is why we are here! Hope to see you again!

8/10 Good

Grandma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxed
Best to be flexible about your expectations. Nice staff try to accomodate. Very relaxing atmosphere. Dorm beds are cheap, but private room for 2 with bath cost nearly as much as nice hotel room downtown. The neighborhood is quiet and full of trees. Though the newspaper reported the area as risky for purse-snatching, I heard no first hand reports of problems.
Response from Nicolas on 20 Jul 2016
Fabulous! That is the reason why we are here. Thanks for the lovely note! All of us do hope you return! Safe travels!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria, Chicago

Liked: Cleanliness, staff & service, room comfort
Great find!
Wasn't sure if a hostel was the safest way to go, never been to Guadalajara before. Man, I was so wrong. The hostel is one block away from the nicest strip in all the city. My favorite thing to do after a day of sight seeing is taking a stroll down Chapultepec Blvd and seeing the kids skateboarding, break dancing, street art, etc. Plenty of places to eat, from street taco stands to top notch restaurants. The private room we booked was great, very spacious, clean, and as comfortable as any hotel room. It got loud a couple of nights due to beer pong events and the such, but we blocked it out and slept just fine. The staff is beyond helpful, and really go out of their way to help you out. We speak Spanish, but the staff we dealt with seemed to speak English fluently as well. The only small issue I had was the water in our bathroom sink was not "sanitized", as so labeled. Not sure exactly what that meant (other than the obvious) but it smelled horrible. Don't know why that was, as every other bathroom had normal water. Would not use it for anything and brushed my teeth with bottled water; washed my hands in the shower. A bit of a nuance, it'd be great if they fixed that. I think our room #was 3.
Response from Lucho on 6 Mar 2015
Thank you very much for your comment! It makes me happy that you had a pleasant experience with us!! We have checked the room where you stayed and actually the sink had bad smell, it was not the water, in that case it also would have smelled the shower and the rest of the bathrooms, the water of the hostel and the neighborhood is "sanitized" don't worry. The smell was caused by a blockage in the sink's drainage, we have already solved. Sorry for the inconvenience, for your next stay don't hesitate to contact us at reception regarding any problems arising so we can fix it ASAP. I agree with you! Chapultepec Ave. is the nicest strip in all the city, and are just a half block! I appreciate your feedback on our staff as well, we look forward to hosting you again in the future! Until then, travel safely! Manager / Hostel Hospedarte Chapultepec

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great for going out
Location is great for going out, lots of good bars and restaurants near. It's a perfect place to stay in Guadalajara, spacious backyard w/ hammocks, tables, and such, but the best of all is the staff and the atmosphere there, I met many others on vacation as well as the locals who create a nice community. I'd definitely book again.

8/10 Good

Rochelle, Guanajuato, GT, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for the Book Fair
The staff moves people and beds around without telling them, very inconvenient. Had to remind that the kitchen was out of drinking water. Given incomplete info about reaching Colima from Guadalajara. Otherwise, a comfortable, convenient hostel connected by bus to the main bus station, downtown and Expo Guadalajara. Pleasant outdoor areas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
This hostel was pretty cool. Staff were nice...thanks
Response from Lucho on 4 Apr 2015
We thank you for taking a moment to share your stay experience. We are so happy that you enjoyed staying with us. We look forward to having you stay again. All the best! Manager / Hostel Hospedarte Chapultepec

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2024

10/10 Excellent

GABRIELA

Stayed 2 nights in Feb 2024

6/10 Okay

Eric

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Tratan mejor a los huéspedes extranjeros que a los nacionales
Stayed 1 night in Jan 2024

8/10 Good

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto , muy bohemio,
Stayed 1 night in Oct 2023

10/10 Excellent

MARIA ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio profesional, buscando brindar un servicio impecable, las instalaciones cómodas y agradables. Los integrantes del Staff, siempre atentos para hacer de tu visita algo enriquecedor. Si es la primera vez que te vas a hospedar en un Hostel, pues está es la mejor opción. Mi total agradecimiento a todos y cada uno de las personas que me atendieron
Stayed 2 nights in Sep 2023
Response from Lucho / Gerencia Hostel Hospedarte Chapultepec on 2 Oct 2023
Estimada María Angélica, estamos muy contentos de ver tus comentarios, fue un placer atenderte, esperamos volver a contar pronto con tu preferencia, ésta es tu casa. Saludos!

10/10 Excellent

Anna Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente estancia por el costo. Altamente recomendado para viajes rápidos.
Stayed 3 nights in Aug 2023
Response from Lucho / Gerencia Hostel Hospedarte Chapultepec on 2 Oct 2023
Qué tal Paola, muchas gracias por tu preferencia, ofrecemos precios accesibles para viajeros de México y todo el mundo ubicados en la mejor zona de Guadalajara. Los esperamos muy pronto!

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar excelente para el mochilazo
Stayed 1 night in Jun 2023
Response from Gerencia Hospedarte Hostels on 20 Jul 2023
Qué tal Leonardo!Muchas gracias por tus comentarios, qué gusto saber que fue de tu total agrado, tenemos la opción de las habitaciones compartidas para el mochilazo y también tenemos habitaciones privadas con baño para quienes desean de un poco más de privacidad y comodidad a precios muy accesibles en una zona privilegiada de la ciudad y en un ambiente único. Hasta pronto!!

10/10 Excellent

Claudia Janett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lugar céntrico y agradable para un buen fin de semana en la zona de Chapultepec
Stayed 2 nights in Mar 2023

10/10 Excellent

Guillermo Barrón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por las atenciones
Stayed 4 nights in Feb 2023

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y atención por parte del personal, con una ubicación ideal.
Stayed 2 nights in Feb 2023

10/10 Excellent

María Karina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente lugar como solución para ir a tramitar la visa bastante cerca para evitar conflictos de donde estacionar
Stayed 1 night in Dec 2022

10/10 Excellent

David Alejandro

Stayed 2 nights in Aug 2022