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Reviews of Hotel Classique

3.5 out of 5
Hotel Classique
2815, Boulevard Laurier, Québec City, QC

Reviews

8.2

Very Good

Rating 10 - Excellent. 1058 out of 2491 reviews" "
Rating 8 - Good. 829 out of 2491 reviews" "
Rating 6 - Okay. 365 out of 2491 reviews" "
Rating 4 - Poor. 149 out of 2491 reviews" "
Rating 2 - Terrible. 90 out of 2491 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE PLACE AND STAFF 3RD TIME STAYING THERE AND NOT THE LAST
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

yvon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
nice restaurants
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

carlene

Traveled with family and small children
Comfortable, would be nice if front desk sold snacks.
Stayed 1 night in Apr 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ying

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big shopping mall nearby
Stayed 1 night in Apr 2024

10/10 Excellent

Ghaith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, parking always available, location
Stayed 1 night in Apr 2024

10/10 Excellent

Antoine

Stayed 1 night in Apr 2024

8/10 Good

Sabatino

Traveled with partner
Liked: Staff & service
Would stay again
Stayed 1 night in Apr 2024
Response from Jeanne on 8 Apr 2024
Good morningYour kind feedback is highly appreciated. Thank you for choosing Classic Hotel

8/10 Good

MOBASHER ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my business
Stayed 1 night in Apr 2024
Response from Jeanne on 8 Apr 2024
Good morningYour kind feedback is highly appreciated. Thank you for choosing Classic Hotel

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeanne on 8 Apr 2024
Un grand merci pour votre confiance.

8/10 Good

Ewa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel, close to all Amenities
Stayed 3 nights in Mar 2024
Response from Jeanne on 2 Apr 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

4/10 Poor

Patrick

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had a suite with 2 beds (for the kids) and one closed room with a bed (parents). Our bed was beside the emergency stairs that are not carpeted so we woke up 4 times during the night by people jumping in the stairs. Not enough elevator, we had to wait between 5-10 minutes each time. Pool was cold. Furniture is old, shower was leaking and mattresses are horrible. Never going back, especially for the price they charged. Lot of good hotels around Laurier Blvd.
Stayed 1 night in Mar 2024
Response from Jeanne on 2 Apr 2024
Tout d’abord, merci de votre évaluation et de vos observations. Nous prenons au sérieux tous les commentaires qui pourraient nous aider à nous améliorer. Nous avons avisé les départements concernés pour résoudre le problème et un suivi sera fait dans les prochains jours. Encore une fois désolé du désagrément et bonne journée.

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities
Déjeuner pas inclus
Stayed 1 night in Mar 2024
Response from Jeanne on 2 Apr 2024
Un grand merci pour votre confiance.

2/10 Terrible

Anthony

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Nice room but elevators suck got stuck in one for an hour. Rewind our whole night
Stayed 4 nights in Mar 2024
Response from Jeanne on 21 Mar 2024
We are sorry for the inconvenience and a follow up will be done this week with maintenance regarding room. We thank you for the feedback

8/10 Good

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 1 night in Mar 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

8/10 Good

Silas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique

8/10 Good

Ron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Very busy when we checked in, it was spring break which we didn’t know, after that it was all good, hotel is a little dated but clean, staff were friendly and helpful, restaurant is ok, great service good wine and beer selection and food is ok
Stayed 4 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
We are sorry for the inconvenience, and we would have liked you to tell us about it during your stay to remedy it. However, thank you for your evaluation and for your comments that can only help us improve.

8/10 Good

mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, good price, good parking, quiet room
Stayed 1 night in Mar 2024
Response from Jeanne on 17 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique

8/10 Good

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Classique is about 15-20 minutes drive from old Quebec, and we chose it for its free parking policy. At first, we got a room with AC not working. The hotel sent a technician twice and later changed the room for us. Overall, it has good services and nice modern rooms. There is also a Laurier Mall opposite. We recommend it to tourists that needs parking.
Stayed 1 night in Mar 2024
Response from Jeanne on 17 Mar 2024
Good morningYour kind feedback is highly appreciated. Thank you for choosing Classic Hotel

8/10 Good

Danik

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking.
Stayed 2 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique

6/10 Okay

Melhem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
We are sorry for the inconvenience, and we would have liked you to tell us about it during your stay to remedy it. However, thank you for your evaluation and for your comments that can only help us improve.

8/10 Good

Benoit

Stayed 2 nights in Mar 2024
Response from Jeanne on 2 Apr 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with my toddler, staff was very friendly and helpful, great area with everything nearby, especially the malls. Cosmos was a great space for dinning, and were very courteous for my allergies
Stayed 3 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
Good morningYour kind feedback is highly appreciated. Thank you for choosing Classic Hotel

10/10 Excellent

Christian Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was really good!
Stayed 2 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jeanne on 17 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique

6/10 Okay

Annik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too hot in the room!!!!
Stayed 1 night in Mar 2024
Response from Jeanne on 17 Mar 2024
We are sorry for the inconvenience, and we would have liked you to tell us about it during your stay to remedy it. However, thank you for your evaluation and for your comments that can only help us improve.

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Sufficient
Stayed 1 night in Feb 2024
Response from Jeanne on 17 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique

10/10 Excellent

Marjolaine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my choice, walking distance to convenience store and shopping. Good restaurant choices. Front desk was very nice, the room is clean.
Stayed 1 night in Feb 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities
Central hotel with easy access
Stayed 1 night in Feb 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and clean
Stayed 1 night in Feb 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

10/10 Excellent

Hamidullah

Stayed 1 night in Feb 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

8/10 Good

Yves, Mont Joli

Traveled with partner
Liked: Staff & service
Nearby everythings
Stayed 2 nights in Feb 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jeanne on 17 Mar 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

10/10 Excellent

Vicky

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and location and great sushi restaurant!
Stayed 1 night in Feb 2024
Response from Jeanne on 17 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique.

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024
Response from Jeanne on 21 Mar 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique.

8/10 Good

Jean Denis

Stayed 2 nights in Feb 2024
Response from Jeanne on 23 Feb 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique.

6/10 Okay

Julie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Jeanne on 14 Feb 2024
First of all, thank you for your evaluation and your observations. We take seriously any comments that could help us improve, so we have advised the appropriate department to fix the problem and a follow-up will be done in the coming days. A big thank you for your confidence.

8/10 Good

Constandina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jeanne on 14 Feb 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique.

4/10 Poor

Marc-André

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Feb 2024
Response from Jeanne on 14 Feb 2024
First of all, thank you for your evaluation and your observations. We take seriously any comments that could help us improve, so we have advised the appropriate department to fix the problem and a follow-up will be done in the coming days. A big thank you for your confidence.

8/10 Good

chankosal

Traveled with family
Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Jeanne on 14 Feb 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

6/10 Okay

Anne-Marie

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Jeanne on 8 Feb 2024
Nous sommes navrés pour les inconvénients et un suivi sera fait cette semaine avec la maintenance concernant la chambre. Nous vous remercions pour le feed-back néanmoins nous aurions aimés que vous nous en parliez pendant le séjour pour qu'en puisses y remédier. Bien à vous

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Jeanne on 8 Feb 2024
Merci infiniment pour votre feed-back et à un prochain séjour à l'hôtel Classique.

10/10 Excellent

dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Spacious rooms.
Stayed 2 nights in Dec 2023
Response from Jeanne on 8 Feb 2024
Good morningThank you for your feedback and encouraging comments. Thank you for choosing classic hotel and see you next stay in Quebec!

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jeanne on 8 Feb 2024
Nous apprécions vos commentaires, merci d’avoir choisi notre hôtel et nous espérons vous revoir bientôt à Québec!

10/10 Excellent

carl

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great room good place
Stayed 1 night in Feb 2024
Response from Jeanne on 8 Feb 2024
Good morningThank you for your feedback and encouraging comments. Thank you for choosing classic hotel and see you next stay in Quebec!