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Reviews of SpringHill Suites by Marriott Roseville

3 out of 5
SpringHill Suites by Marriott Roseville
10593 Fairway Dr, Roseville, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1007 reviews" "
Rating 8 - Good. 214 out of 1007 reviews" "
Rating 6 - Okay. 100 out of 1007 reviews" "
Rating 4 - Poor. 58 out of 1007 reviews" "
Rating 2 - Terrible. 44 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk
Stayed 1 night in May 2024
Response from Management on 22 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the friendly staff, cleanliness, and that we could Uber to Thunder Valley Casino for our concert.
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Jonathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained and tge rooms had everything needed for an extended stay
Stayed 2 nights in May 2024
Response from Management on 13 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Evangeline

Clean
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service
I booked with the idea that the kids could go swimming. The pool was closed. The A/C in our room howled every time it came on. Beds were ok, but not super comfortable. Overall the place seemed very clean, and the Continental breakfast was decent.
Stayed 1 night in May 2024

10/10 Excellent

Natalya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice :)
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Maggie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 3 nights in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Elizabeth, fresno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Location was convenient for our evening at the casino.
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Bhavini

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Brittany

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location!
Stayed 1 night in Apr 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thank you for your review! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Deborah, Incline Village

Liked: Cleanliness, staff & service
This is an Oder Marriott, and they re in the process of renovating - hopefully it wi come up to the SpringHill standard
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice & clean. The staff had great service as well.
Stayed 3 nights in Mar 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Mark, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved Bennent’s Westside Grill!
Stayed 2 nights in Mar 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Michele

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk personnel were superb 🙂 Great stay
Stayed 2 nights in Mar 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Omar

Traveled with partner
Liked: Cleanliness, staff & service
It was a bit in diarray due to the construction going on. A few things i noticed the shower inside of it had mold growing around the glass door seal. The light on the headrest didnt work on the right side. The outlet by the office desk didnt work. Other than that Samantha was great by allowing us to get a room as soon as possible after a long flight. She should be commended. Also the brrakfast lady during the week was extremely friendly and kind very personable. A
Stayed 4 nights in Mar 2024

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

4/10 Poor

Virginia

Traveled with partner
Liked: Staff & service
It isn't a suite. Very small room. Bed right up against a wall without a side table.
Stayed 1 night in Mar 2024

10/10 Excellent

patty

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Assistant General Manger on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

10/10 Excellent

Long

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice parking lots
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

8/10 Good

Tan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It’s just your average no frills hotel. We only stayed 1 night to go to a concert nearby. Room was clean and spacious. Service was mediocre at best. Check-in guy asked why we were staying at their property and after I answered, he ended the conversation, super awkward. Social skills seem to be lacking in hospitality and younger folks these days. He seemed rather detached and tired. Similar awkward experience with night concierge guy. Bought an instant cup of noodle late night after return from concert then realized no utensils to be found in room, disposable or otherwise. As he was waiting to ring us up, no verbal cues at all, so we were just standing in silence, and having to figure out if the guy was still servicing us & then asked to ring our card for the purchase but didn’t tell us the total and there was no machine/screen to tell us either. Check out in the morning was met with a vacant counter and lady in the back room running out after another customer poked in to find staff. Property was undergoing soft remodeling so some areas were a little messy. We were put on the top floor, which looked newly renovated but…old HVAC was kept and is very loud. We also had very rude neighbors who blasted their TV or something at 11pm until past midnight, which we had to report. Not sure if staff did much as they blasted the TV again in the morning. We also had to purchase water separately late at night as there was none in the room, complimentary or otherwise.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manger on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice breakfast was amazing
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Assistant General Manager on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

8/10 Good

Jill

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

8/10 Good

Mindi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good quick stay
Stayed 2 nights in Mar 2024
Response from Front Desk on 1 May 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable experience, so we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Lalania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Brooke

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

Very accomodating
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Dayanara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2023

10/10 Excellent

Alok, Medford

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a night in our way to South Lake Tahoe. It was a great decision. Very friendly front desk staff greeted us, room was spacious and very clean and modern. Very comfortable bed and quiet. Parking was very easy.. the front desk guided us to the prepping spot so walking to elevator was easy. Buffet breakfast was vey good. For a night stay it was the perfect place for us Ana or kids and would definitely stay in the future again. Keep up the great work.. all the staff deserve a thank you..
Stayed 1 night in Feb 2024

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
Always clean with friendly staff. This place is our go-to when in Roseville. I was disappointed this time though. Typically when there’s a tournament, they open the breakfast early for the players but this time, they did not. We had to leave for an early game without breakfast and this is one of the reasons we come here. We have 3 more this year and we will have to go else where next time.
Stayed 1 night in Feb 2024

6/10 Okay

Jessica, Tucson

Traveled with family
Liked: Staff & service
Room was musky and had a pet urine smell. Room was kinda run down n comparison to the other hotels in the area in the similar price range.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edina

Stayed 1 night in Feb 2024
Response from Assistant General Manager on 27 Mar 2024
Thank you for your feedback, we really appreciate. We will share your feedback with our staff.

10/10 Excellent

Vasil

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Room was spacious and clean. Great location. Great price.
Stayed 1 night in Feb 2024

8/10 Good

raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to every including freeway
Stayed 1 night in Feb 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to everything.
Stayed 1 night in Feb 2024

10/10 Excellent

Rodica Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel,very clean,confy bed,large rooms. Very nice staff at front desk! Everything was perfect!
Stayed 3 nights in Feb 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Omer Mete

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Overall good experience. Stayed maybe about a month since last 6mo for intermittent company meetings. Very friendly personnel. Breakfast is better comparing the similar price range. Only rooms need better ventilation and please put updated inspection stickers on elevators!
Stayed 3 nights in Feb 2024