Meeting facility

Reviews of Shenzhen Marriott Hotel Nanshan

4.5 out of 5
Shenzhen Marriott Hotel Nanshan
Block A, SCC Building No 88 Haide Yi Rd, Nanshan District, Shenzhen, Guangdong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 218 reviews" "
Rating 8 - Good. 47 out of 218 reviews" "
Rating 6 - Okay. 7 out of 218 reviews" "
Rating 4 - Poor. 5 out of 218 reviews" "
Rating 2 - Terrible. 4 out of 218 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yun Ci Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room amenities! Totally enjoyed my stay, room is very spacious, thank you
Stayed 5 nights in Apr 2024

10/10 Excellent

Zhiguang

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel is super clean and modern. Staffs were super helpful and friendly. The location is perfect and close to shopping and Shenzhen Bay. There are tons of restaurants nearby. Will definitely stay here next time.
Stayed 2 nights in Mar 2024
Response from Digital Manager on 11 Apr 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

10/10 Excellent

marcus

Stayed 1 night in Mar 2024
Response from Digital Manager on 11 Apr 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

10/10 Excellent

Bryan Pak Yun

Stayed 1 night in Feb 2024
Response from Digital Manager on 11 Apr 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

8/10 Good

hoi yin

Stayed 1 night in Feb 2024
Response from Digital Manager on 1 Mar 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

10/10 Excellent

Yik Fung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Digital Manager on 1 Mar 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

6/10 Okay

Bryan Pak Yun

Stayed 1 night in Feb 2024
Response from Digital Manager on 11 Apr 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

6/10 Okay

Xiaoyang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
已往入住都有早餐。这次没有:(
Stayed 4 nights in Jan 2024
Response from Digital Manager on 1 Mar 2024
尊敬的宾客:您好!感谢下榻深圳中洲万豪酒店并抽出宝贵时间分享您的入住经历。很抱歉未能给您来愉悦的入住体验。万豪酒店旨在为每一位宾客提供舒适的居停环境和灵感卓越的服务。我们会不断地完善酒店的设施设备和提升服务质量让宾客获得更满意的旅途体验。期待您能再次光临,希望能继续为您服务。祝您心情愉快,身体健康!

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
lovely new and modern hotel. convenient location. nice staff
Stayed 2 nights in Dec 2023
Response from Digital Manager on 24 Jan 2024
Dear Guest, thank you for sharing your experience with us. We're glad to hear that you found our hotel's location convenient, and appreciated the comfortable environment. We take pride in providing a pleasant stay for our guests.Regarding the hotel fragrance, we understand that scents can be subjective and we aim to create a welcoming atmosphere for all our guests. Your feedback is valuable, and we will certainly take it into consideration as we strive to make improvements. We hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing our hotel.

10/10 Excellent

Wen

Business traveler
Stayed 1 night in Jan 2024
Response from Digital Manager on 24 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

10/10 Excellent

TITAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning view.
Stayed 1 night in Jan 2024
Response from Digital Manager on 24 Jan 2024
Dear Guest, thank you for sharing your experience with us. We're glad to hear that you appreciated the comfortable environment. We take pride in providing a pleasant stay for our guests.Regarding the hotel fragrance, we understand that scents can be subjective and we aim to create a welcoming atmosphere for all our guests. Your feedback is valuable, and we will certainly take it into consideration as we strive to make improvements. We hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing our hotel.

10/10 Excellent

Gan

Stayed 1 night in Dec 2023
Response from Digital Manager on 4 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Gan

Stayed 2 nights in Dec 2023
Response from Digital Manager on 4 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Gan

Stayed 2 nights in Dec 2023
Response from Digital Manager on 4 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

8/10 Good

JAMIE

Stayed 3 nights in Dec 2023
Response from Digital Manager on 24 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

10/10 Excellent

Yiu Wah Tony

Stayed 1 night in Dec 2023
Response from Digital Manager on 4 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Dec 2023
Response from Digital Manager on 4 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Yee lui

Stayed 1 night in Nov 2023
Response from Digital Manager on 4 Jan 2024
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness
Great
Stayed 1 night in Nov 2023
Response from Digital Manager on 30 Nov 2023
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

6/10 Okay

Siu Pang

Stayed 1 night in Oct 2023
Response from Digital Manager on 10 Nov 2023
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Arthur

Stayed 4 nights in Oct 2023
Response from Digital Manager on 10 Nov 2023
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

I-CHANG

Stayed 3 nights in Oct 2023
Response from Digital Manager on 10 Nov 2023
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

8/10 Good

lu

Stayed 3 nights in Sep 2023
Response from Jessie on 27 Sep 2023
尊敬的宾客:您好!非常荣幸您选择莅临深圳中洲万豪酒店。万豪酒店旨在为每一位宾客提供舒适的居停环境和灵感卓越的服务,我们会不断地完善酒店的设施设备和提升服务质量让宾客获得更满意的旅途体验。期待与您再次相遇,祝您生活愉快,身体健康!

10/10 Excellent

Yi Lin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Jessie on 27 Sep 2023
尊敬的宾客:您好!非常荣幸您选择莅临深圳中洲万豪酒店。万豪酒店旨在为每一位宾客提供舒适的居停环境和灵感卓越的服务,我们会不断地完善酒店的设施设备和提升服务质量让宾客获得更满意的旅途体验。期待与您再次相遇,祝您生活愉快,身体健康!

10/10 Excellent

Li Ling Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Large shopping mall just across the road. Very comfortable stay.
Stayed 2 nights in Aug 2023
Response from Gloria (Digital Manager) on 11 Sep 2023
Dear guest, we really appreciate your feedback and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Campbell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Business Hotel
This hotel sits at the more convenient business spot in Shenzhen
Stayed 1 night in Jul 2023
Response from Gloria (Digital Manager) on 11 Sep 2023
Dear guest, We really appreciate your feedback and continuous support with Marriott and we are looking forward to welcome you back again in the coming future.

10/10 Excellent

Sanches

Stayed 1 night in Jul 2023

10/10 Excellent

ZHIRONG

Stayed 5 nights in Jul 2023

10/10 Excellent

Dayu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Qinxiang

Stayed 4 nights in Jun 2023

10/10 Excellent

BYRON kwoksing

Stayed 2 nights in Jun 2023

10/10 Excellent

Ping

Stayed 1 night in May 2023

10/10 Excellent

Jian

Stayed 2 nights in May 2023

8/10 Good

Weiqi

Stayed 2 nights in May 2023
Response from Jessie Lin on 16 May 2023
尊敬的宾客:您好!非常荣幸您选择莅临深圳中洲万豪酒店。万豪酒店旨在为每一位宾客提供舒适的居停环境和灵感卓越的服务,我们会不断地完善酒店的设施设备和提升服务质量让宾客获得更满意的旅途体验。期待与您再次相遇,祝您生活愉快,身体健康!

10/10 Excellent

Campbell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel at SZ
Great location, very new building, clean with good breakfast served!
Stayed 2 nights in May 2023
Response from Jessie Lin on 16 May 2023
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.

10/10 Excellent

Marika

Stayed 1 night in May 2023
Response from Jessie Lin on 16 May 2023
尊敬的宾客:您好!非常荣幸您选择莅临深圳中洲万豪酒店。万豪酒店旨在为每一位宾客提供舒适的居停环境和灵感卓越的服务,我们会不断地完善酒店的设施设备和提升服务质量让宾客获得更满意的旅途体验。期待与您再次相遇,祝您生活愉快,身体健康!

4/10 Poor

rasmieh

Business traveler, Traveled with partner
Disliked: Staff & service
Staff barely speak English , and hard to communicate.
Stayed 5 nights in Apr 2023
Response from Jessie Lin on 23 Apr 2023
Dear Guest,Thank you for taking time to share your stay experience with Shenzhen Marriott Hotel Nanshan. We sincerely apologize for your unpleasant experience happened during your stay. Please rest assured that we certainly take actions to improve our services and hotel facilities. We do look forward to your return and hope bring you a much better experience.

10/10 Excellent

Tiffany

Stayed 3 nights in Apr 2023
Response from Jessie Lin on 16 May 2023
尊敬的宾客:您好!非常荣幸您选择莅临深圳中洲万豪酒店。万豪酒店旨在为每一位宾客提供舒适的居停环境和灵感卓越的服务,我们会不断地完善酒店的设施设备和提升服务质量让宾客获得更满意的旅途体验。期待与您再次相遇,祝您生活愉快,身体健康!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great location and design. Even basic room type has beautiful view. Definitely is my first choice if have business trip to Nanshan area.
Stayed 1 night in Mar 2021
Response from Vicky on 31 Mar 2021
Dear Guest, thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. We are happy to know that you enjoy the stay with us. Couldn't wait to see you in the near future. Hope you can enjoy another trip in Nanshan, Shenzhen.

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Vicky Li on 30 Nov 2020
尊敬的客人: 您好!感谢您的评论。很高兴伴您度过一个愉快温馨的酒店时光。期待您再次光临。祝您生活愉快,身体健康。

10/10 Excellent

Tingchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Vicky on 2 Jul 2020
尊敬的宾客,您好!很开心为您带来了满意的入住体验,期待您再次回到深圳中洲万豪酒店。 Dear Guest, thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. Glad to know that you enjoy the stay with us. Sincerely look forward to welcoming you back soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Vicky on 6 Dec 2019
Dear Guest, thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. Glad to know that you enjoy the stay with us. Sincerely look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
High floor & very nice view with good service Clise to strain location & convenience
Stayed 1 night in Nov 2019
Response from Vicky on 18 Nov 2019
Dear Guest, Thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. The hotel is near to the bustling Coastal City area, it is also very convenience to access other key destinations within 15 minutes of driving distances such as Shekou Ferry Terminal, Shenzhen Bay Stadium, etc. We are glad to hear that you had a pleasant stay with us. Sincerely look forward to seeing you soon!

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019
Response from Vicky on 18 Nov 2019
Dear Guest, thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. Glad to know that you enjoy the stay with us. Sincerely look forward to welcoming you back soon.

8/10 Good

yuen-ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Vicky on 11 Oct 2019
尊敬的宾客,您好!很开心为您带来了满意的入住体验,期待您再次回到深圳中洲万豪酒店。 Dear Guest, thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. Glad to know that you enjoy the stay with us. Sincerely look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll stay here again.
Fantastic value!
Stayed 1 night in Sep 2019
Response from Vicky on 26 Sep 2019
Dear Guest, Thanks for posting your positive feedback with Shenzhen Marriott Hotel Nanshan! We are pleased to learn that you had a good time with us. It is our honor to provide you a memorable and satisfied experience. Thanks again! Look forward to your next visit soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel.
Wonderful views, pool on top floor was very nice, rooms are large and well appointed, next to shopping mall, near subway.
Stayed 2 nights in Sep 2019
Response from Vicky on 26 Sep 2019
Dear Guest, Thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. The hotel is near to the bustling Coastal City area, it is also very convenience to access other key destinations within 15 minutes of driving distances such as Shekou Ferry Terminal, Shenzhen Bay Stadium, etc. We are glad to hear that you had a pleasant stay with us. Sincerely look forward to seeing you soon!

10/10 Excellent

Thomas, Washington DC

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Very helpful. They were always able to help me get to where I needed to go.
Stayed 4 nights in Jun 2019
Response from Vicky on 22 Jul 2019
Dear Guest, Thank you for your high compliments on hotel staff service. I definitely share to our dedicated service team and certainly keep up the good work to provide the memorable experience to every guest. Sincerely look forward to welcoming you back a home away from home.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Vicky on 22 Jul 2019
尊敬的宾客,您好!很开心为您带来了满意的入住体验,期待您再次回到深圳中洲万豪酒店。 Dear Guest, thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. Glad to know that you enjoy the stay with us. Sincerely look forward to welcoming you back soon!

10/10 Excellent

chun fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Vicky on 22 Jul 2019
尊敬的宾客,您好!很开心为您带来了满意的入住体验,期待您再次回到深圳中洲万豪酒店。 Dear Guest, thank you for sharing your experience with Shenzhen Marriott Hotel Nanshan. Glad to know that you enjoy the stay with us. Sincerely look forward to welcoming you back soon!