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Reviews of Hilton Vacation Club Varsity Club Tucson

3 out of 5
Hilton Vacation Club Varsity Club Tucson
3855 E Speedway Blvd, Tucson, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1002 reviews" "
Rating 8 - Good. 178 out of 1002 reviews" "
Rating 6 - Okay. 43 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in May 2024

8/10 Good

Carlos

Disliked: Property conditions & facilities
No entiendo por que me dieron un cuarto para discapacidad y el aire no sirve , muy mala. Experiencia
Stayed 1 night in May 2024
Response from - E on 6 May 2024
Gracias por tomarse el tiempo para brindarnos sus comentarios sobre su reciente estadía con nosotros. Pedimos disculpas por cualquier inconveniente causado por la asignación de habitaciones y el problema del aire acondicionado. Si bien nos esforzamos por satisfacer todas las preferencias de los huéspedes, a veces las asignaciones de habitaciones las realizan plataformas de reserva de terceros según la disponibilidad. Nos alegra haber podido solucionar de inmediato el problema del aire acondicionado una vez notificado. Valoramos su patrocinio y esperamos tener la oportunidad de darle la bienvenida nuevamente para una estadía más placentera en el futuro. Si hay algo más en lo que podamos ayudarte durante tu estadía actual, no dudes en hacérnoslo saber.

2/10 Terrible

Carol

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My business stay was abruptly cancelled. I checked out first thing the following day- management declined approval my request for a refund of 2 unused nights. Sorry, I will not stay here my next business trip.
Stayed 3 nights in Apr 2024

6/10 Okay

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Street notices were awful. Will never stay on street side again!!!!!
Stayed 2 nights in Apr 2024
Response from Amanda on 30 Apr 2024
We are really sorry to hear about your experience. I noticed that management has already contacted you. Please don't hesitate to reach out to us on your next trip to Tucson!

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Our family staycation was wonderful! The staff was friendly, knowledgeable, and very understanding! I would recommend this Hilton hotel for anybody and their family that wants peace and security
Stayed 3 nights in Apr 2024
Response from Amanda on 30 Apr 2024
Thank you so much for your wonderful review! We are so looking forward to having you back again soon!

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were clean and well maintained. We really loved it and would definitely stay there again and recommend to friends and family.
Stayed 1 night in Apr 2024
Response from Amanda on 30 Apr 2024
Thanks so much for the awesome review! We can't wait to have you back again soon!

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Amanda on 30 Apr 2024
Thank you for your review!

8/10 Good

Merv

Liked: Staff & service, property conditions & facilities
See above. Coffee lids don't fit.
Stayed 5 nights in Apr 2024
Response from Amanda on 30 Apr 2024
Thank you for your review!

10/10 Excellent

Fritz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here as often as we can when we visit Tucson. I gave it 4 stars on the facilities due to the washers not working properly. The rooms are great, the staff ia great the area is not so great. Still we enjoy staying here and definitely recommend the Varsity Clubs.
Stayed 2 nights in Apr 2024
Response from A on 30 Apr 2024
Thank you so much for your review! We really appreciate your feedback. We are constantly working on maintaining our space and collaborating with the community to make it even better. We would love to welcome you back again soon!

10/10 Excellent

Myer

Stayed 1 night in Apr 2024
Response from Amanda on 6 May 2024
Thank you for your review!

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda on 14 Apr 2024
Thank you for your review!

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how you need a key to get into the hotel. So not just anybody off the street can walk in.
Stayed 3 nights in Apr 2024
Response from Amanda on 13 Apr 2024
Thank you so much for taking your time to leave a review! We look forward to seeing you again!

10/10 Excellent

Steven

I was nicely surprised by the room. It was as great and fully equipped. Also I could walk to several places
Stayed 2 nights in Apr 2024
Response from Amanda on 13 Apr 2024
Thank you so much for a great review! We look forward to seeing you again!

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean, great value
Stayed 1 night in Apr 2024
Response from Amanda on 13 Apr 2024
Thank you for a great review!

10/10 Excellent

John Philamer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff super friendly. Loved the space of the 2 bedroom suite, enough for a family of 5. Only there for 1 day, for a UofA tour, so didnt get a chance to use the pool. Short distance from campus.
Stayed 1 night in Mar 2024
Response from Amanda on 13 Apr 2024
Oh wow! Thank you for such a glowing review! We strive to try and make each stay great! We look forward to seeing you this school year!

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The property is clean with plenty of activities for entertainment.
Stayed 1 night in Mar 2024
Response from Amanda on 26 Mar 2024
Thank you for such a wonderful review! We are glad you were able to enjoy all of the amenities!

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for families
Stayed 2 nights in Mar 2024
Response from Amanda on 26 Mar 2024
Thank you for your review!

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda on 26 Mar 2024
Thank you for your review!

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this property
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay here. The room was very spacious and pretty clean. The first night there must have been kids in the room above ours that were running around for a few hours. The hotel is right in the road at an intersection, so we felt like they were drag racing outside our room and it was quite loud. It was a good location for visiting both sides of Saguaro National Park and served us well.
Stayed 2 nights in Mar 2024
Response from Amanda on 21 Mar 2024
Thank you so much for sharing your feedback with us! We really appreciate you taking the time to let us know how your stay went. Just wanted to mention that we are located on the main street near the university, so sometimes it can get a bit noisy. But please know that we are actively working on finding a solution to this issue. We can't wait to welcome you back again soon!

10/10 Excellent

robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was outstanding. Staff went out of their way to help.
Stayed 1 night in Mar 2024
Response from Amanda on 21 Mar 2024
Thank you for such a shining review! We are so glad you were able to enjoy your stay and we always want to make sure we can make your stay a memorable one!

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024
Response from Amanda on 13 Apr 2024
Thank you for your review!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well kept. It was quiet as well.
Stayed 3 nights in Mar 2024
Response from Amanda on 21 Mar 2024
Thank you so much for sharing your feedback with us! We can't wait to welcome you back again soon!

10/10 Excellent

Don

Liked: Amenities, property conditions & facilities
Just a beautiful modern suite with all the amenities 👍
Stayed 1 night in Mar 2024
Response from Amanda on 21 Mar 2024
Thank you for such an amazing review! We do enjoy everyone having a relaxing time with us!

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose Varsity Clubs of America in Tucson for its proximity to the hospital and for its value. They have exceeded our expectations. This is the best value for the money we have encountered in a long time.
Stayed 1 night in Mar 2024
Response from Amanda on 12 Mar 2024
Wow! Thank you for such a great review! We are so happy you were able to enjoy your time with us here in Tucson! Please come again!

10/10 Excellent

Marixa, Montclair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Establishment is excellent and very well maintained. Rooms are awesome, spacious and have all the emenities one could need. Our room faced the busy street so it was a bit noisy.
Stayed 2 nights in Mar 2024
Response from E on 12 Mar 2024
So wonderful to hear you enjoyed your stay! We do apologize about the street noise. Being so close the university means a busier street - but this is something management is looking to look into for future stays! Thank you for sharing your stay experience with us!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful, comfortable stay.
Stayed 5 nights in Mar 2024
Response from Amanda on 12 Mar 2024
Thank you for your review! We do hope to see you again!

10/10 Excellent

AnnMarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 6 nights in Mar 2024
Response from Amanda on 12 Mar 2024
Thank you for your review!

8/10 Good

Michael

Stayed 3 nights in Mar 2024
Response from Amanda on 13 Apr 2024
Thank you for your review!

8/10 Good

Brian

Stayed 1 night in Jan 2024
Response from E on 12 Mar 2024
Thank you for your review!

10/10 Excellent

Lorrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and large rooms! Staff was great and the location was very convenient to all the tourist attractions that we wanted to see.
Stayed 2 nights in Mar 2024
Response from Amanda on 12 Mar 2024
Thank you for such a great review! Please stop by again soon!

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the one-bedroom suite for a good price and also the pool area.
Stayed 7 nights in Feb 2024
Response from Amanda on 12 Mar 2024
Thank you for staying with us! We really enjoy hearing everyone's memorable experiences with us!

10/10 Excellent

William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay no problems at all. Great staff/friendly.
Stayed 3 nights in Feb 2024
Response from Amanda on 1 Mar 2024
Thank you for a great review! We strive to make sure every stay is a memorable one!

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night manager is friendly and accommodations were great.
Stayed 1 night in Feb 2024
Response from Amanda on 25 Feb 2024
Thank you for your wonderful review! So happy we were able to help you enjoy your stay with us! We do hope to see you again in the future!

10/10 Excellent

Cassandra Bowen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, nicely renovated property
Stayed 1 night in Feb 2024
Response from Amanda on 25 Feb 2024
Thank you for taking the time to leave a review! We are glad you enjoyed your stay with us! We do hope to see you again soon!

2/10 Terrible

Belvet

Business traveler
I booked this room with a company credit card for a team member. I called the hotel to request a credit card authorization form which is standard practice when the employee traveling will not have the company card used to book the room. The service rep indicated the hotel did not use this form and the guest would be required to have the credit card with them. I requested to cancel and a refund. The refund was not granted even though I canceled within minutes of making the reservation.
Stayed 1 night in Feb 2024
Response from Amanda on 12 Mar 2024
We're really sorry for any inconvenience this may have caused you. It's just the policy of our reservations team when booking a non-refundable reservation, as agreed upon at the time of booking. We would love for you to consider giving us another chance in the future. Thank you kindly!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Amanda on 25 Feb 2024
Thank you for your review!

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient place to University of Arizona. Nice pool and very friendly staff.
Stayed 1 night in Feb 2024
Response from Amanda on 21 Feb 2024
We're so thrilled that you had a great time with us! We can't wait to welcome you back again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amanda on 21 Feb 2024
Thank you for your review!

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Amanda on 21 Feb 2024
Thank you for your review!

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Amanda on 21 Feb 2024
Thank you for your review!

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really upscale hotel at affordable price
Really impressed with everything. Will stay again
Stayed 1 night in Feb 2024
Response from Amanda on 18 Feb 2024
Thank you so much for the glowing review! Do hope to see you again in the future!

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Amanda on 21 Mar 2024
Thank you for your review!

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sleepless in Tucson…
We were in room 306, facing Speedway (sounded like Indy 500 outside at night), asked to move next two days nothing available. Hot tub nice, pool freezing (heater broken). Clean property, but the front door doesn’t open unless you have a key, as it doesn’t seem to be in a super safe area. Lots of homeless around, didn’t feel very safe. Next time I’d stay in more remote part of Tucson, this area of town is sketchy, loud and angry (lots of honking horns). Room ok, shower water pressure meh, kitchen had all you needed but two burner cooktop was too small for two pots at same time. Service was very on point (thank you Mary), but location is a definite off point.
Stayed 3 nights in Feb 2024
Response from Amanda on 18 Feb 2024
We do apologize for the street noise. During this time of year it is really hard to make all of the accommodation requests; however! The next time you come our way please reach out and speak with management and we will see what we can do for you!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reluctant to say good things because I wouldn't want them to raise their rates !! Under $100 for a clean, large 1 bedroom suite with stove top, dishwasher, large bathtub, couch... Room was pretty much spotless and exceptionally clean. Better than some of the bigger chains. You simply cant go wrong staying here.
Stayed 1 night in Feb 2024
Response from Amanda on 18 Feb 2024
Thank you so much for telling us how much you enjoyed your stay! We do look forward to more visits with your family! Do not be a stranger!

10/10 Excellent

Barbara

Stayed 2 nights in Jan 2024
Response from Amanda on 21 Mar 2024
Thank you for your review!

6/10 Okay

Erik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good and bad
The property and grounds are in fine shape. The rooms are clean and comfortable. However, the front desk staff is fairly unfriendly and unaccommodating. The smell of chemical cleaners in the lobby is pervasive, and it is off-putting to have to knock on the front doors to be let into the lobby to check in.
Stayed 1 night in Feb 2024
Response from Amanda on 18 Feb 2024
Hi there! Thank you so much for sharing your feedback on your stay with us! We just wanted to explain that we keep the front doors locked to ensure privacy for all of our guests. We totally understand how this can be a little inconvenient, so we'll chat with our front desk staff about making sure we can unlock the door more quickly when guests arrive. Thanks again for letting us know about this - we really appreciate it!

10/10 Excellent

CHUN-WEI, LA JOLLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amanda on 18 Feb 2024
Thank you for your review!

10/10 Excellent

Michael L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Fantastic stay. Very clean and comfortable. Really enjoyed so much that we stayed an extra night
Stayed 1 night in Feb 2024
Response from Amanda on 18 Feb 2024
Thank you for such a glowing response! We are so happy to hear you enjoyed your time here with us! We look forward to seeing you again!

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Amanda on 18 Feb 2024
Thank you for your review!