El Vizcaíno Biosphere Reserve Tours

Loved my stay, usually do not write reviews but decided to leave a mark this time. Service - great, special thanks to Ivan and Carolina for accommodating my requests. Wi-fi - great, available across the whole property. Food - usual mexican one, always smth to find. Beach and areas - well maintained. The issue in this hotel is with A/Cs. They are so dated that never work, neither in rooms nor in common areas, you can not hide from the heat. Buildings have 3 levels, ground floors have AC working but the rooms have crazy smell of mold, we had to change it, with Ivan’s ( blond guy at the front desk, very nice to chat with and always eager to help or improve customer experience, THANKS A TON!)help moved to the 3rd floor which is much drier but A/C works very poorly, so, the nights were sweaty in unpleasant way. On the good side, the hotel does go through renovation, as concludes , should get a perfect score from me.

The facility itself is amazing. The staff is phenomenal. The service is top tier. The spa is the best. The beach is beautiful but current/waves were strong. It’s a quick golf cart ride to the beach and other restaurants/facilities. The food was okay.

Excellent hotel to relax and enjoy a comfortable room with excellent views. The variety swimming pools, activities, restaurants and quality of foods makes this hotel a perfect pick in Cabo San Lucas.