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Opiniones de Beach Rotana All Suites

5 out of 5
Beach Rotana All Suites
10 Street, Al Zahiyah Area, Abu Dhabi, Abu Dhabi

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 61 de 102 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 22 de 102 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 102 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 102 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 102 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Maciej

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en enero de 2024

10/10 Excelente

PHYLLIS

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent apartments could not fault anything and staff very friendly and courteous
Se hospedó 9 noches en diciembre de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Janeece

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Clarence

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel checked all the boxes and is well organized and efficient.
Se hospedó 5 noches en octubre de 2023
Respuesta de Craig Bruce, el 18 oct. 2023
Dear Clarence,Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.We look forward to having you back soon.Best regards,Craig BruceGeneral Manager

8/10 Bueno

Saleh

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Imran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice breakfast
Se hospedó 6 noches en mayo de 2023
Respuesta de Craig Bruce, el 15 jun. 2023
Thank you for the feedback! please visit us again soon. Best regards,Craig BruceGeneral Manager

10/10 Excelente

Ayesha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff and service was excellent. From check in to check out the staff members were extremely helpful and courteous (Sheheryar, George, Saleh and Naveen! The location is very convenient with lots of dining options in the area and the Abu Dhabi mall connected to the hotel internally! However, the beach area is a flop. The hotel shouldnt be calling itself a beach hotel because its really a very small shore area that is surrounded by concrete structures and buildings (clear and depressing views of the Cleveland clinic)!
Se hospedó 3 noches en marzo de 2023
Respuesta de Craig Bruce, el 16 mar. 2023
Dear Ayesha,Thank you for your positive review.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Beach Rotana - All Suites.Best regards,Craig BruceGeneral Manager

2/10 Terrible

Yusuf

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room was worn out.Sofas were all stained Lobby was gloomy and the room as well, We shifted to Beach Rotana which was excellent
Se hospedó 4 noches en septiembre de 2020

2/10 Terrible

Latifa

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad service bad rooms and everything was bad about it and i will never reserve in rotana hotel and never recommend it
Se hospedó 2 noches en agosto de 2020

8/10 Bueno

Rabah

Se hospedó 1 noche en julio de 2020

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing!
Absolutely amazing and such good value for money! All staff were very helpful and friendly, from check in to checking out. The room was very spacious and clean. The situation of the suites was amazing too, within the Abu Dhabi Mall/ main Rotana Hotel complex. Due to Covid-19 access from the suites to the main hotel was closed, but it was fantastic to be able to make use of the golf buggy between the 2 sites. To have use of the beach / pool at the hotel was amazing too. Staff at Prego's Italian restaurant in the main hotel, where I dined each night were lovely. I would like to thank Ms Khin(m?) in Room Service for her kindness. I had breakfast by Room Service each morning of my stay, and on the first day asked would I like to choose the same time each day. Even when I changed the order for the second morning she remembered my order from previous day, and also the timing. The waiting staff were super too, as was Ms Camille on Front Desk, and the Concierge who assisted with instructing me where to park my car...most helpful. Thank you to all for a very memorable stay. I hope to stay again very soon!
Se hospedó 3 noches en julio de 2020

10/10 Excelente

Hyun soo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ood
Good
Se hospedó 1 noche en julio de 2020

10/10 Excelente

GANGSEOK

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice acommdation!
very kindness and clean~!!
Se hospedó 7 noches en marzo de 2020

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay
Rotana Beach All suite is not good place to stay. The suites are not part of main hotel. It is at the other end of mall. Have to walk a block to reach to main hotel. Could not check in on time as the room was not clean. Waited 2 hours in lobby. Hotel did not apologize or provided anything to compensate it. Room was smelly and not clean. Would not stay again. The pictures on website are from main hotel and then they put guest in suite which is not part of main hotel. Bad experience
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles bestens! Man wird sehr freundlich empfangen und das ganze Personal ist sehr hilfsbereit. Sehr zuvorkommend sind Khaoula und Peter.
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2020

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Mir hat sehr gut gefallen die Bedingungen das Essen die Menschen!!! Sehr professionell, und gut organisieren!!! Bravo !!!
Se hospedó 4 noches en enero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 7 noches en enero de 2020

10/10 Excelente

Jamil

Se hospedó 8 noches en diciembre de 2019

8/10 Bueno

Holger

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Zwischenstopp....
Positiv: Das Hotel befindet sich zentral, gute Lage. Die Angestellten geben sich alle sehr viel Mühe das es dem Gast an nichts fehlt. Herr Wael von Desert Gate Ausflügen sehr zu empfehlen. Negativ: Bei der Abrechnung der Minibar mal eben 200 € Zuviel berechnet warte immer noch auf Antwort. Wir hatten extra ein Zimmer ein Tag vorher gebucht da wir in der Nacht angekommen sind...! Naja sie dachten wohl wir kommen nicht mehr, so durften wir mal eben 2 Std um 0:30 Uhr uns um die Ohren schlagen.
Se hospedó 4 noches en diciembre de 2019

4/10 Malo

Cliente verificado

Se hospedó 8 noches en diciembre de 2019

10/10 Excelente

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Accidentally arrived to the Beach Rotana Residences, rather than All Suites which is where my booking was for. The two are part of a three property complex with the third being the Beach Rotana Hotel. Residences offered to switch the booking over at no extra cost, which I agreed to despite room sizes being a bit smaller. It was a good choice: the Residences room came with a small kitchen, a balcony, and was brand new / luxurious. Service was excellent and early check in and late check out both provided on a 1 night stay, which was excellent. The pool / beach area, which is shared between the three properties, was incredibly busy with some guests (me included) resorting to lying on the grassy areas as all the sunbeds were used. This is likely to be a seasonal issue, as between Christmas and New Year, occupancy rates are high but (I would imagine) there are barely any business travellers leaving the hotel during the day, so be aware of that if staying then.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cyril

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Michel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, convenient and helpful staff
We got an unexpected upgrade. Very clean, service is great and very friendly and helpful staff. Direct connection to the quite convenient.
Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

Rasheed

Viaje familiar
Family in Rottan All suites
Overall it was Ok. Certain services were good such as the pool, but other services were ok and not excellent as Khaldiya Palace.
Se hospedó 6 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Amazing stay kind staff
Se hospedó 5 noches en diciembre de 2019

10/10 Excelente

William Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed in a one bedroom apartment, with lovely views,will go back
Se hospedó 8 noches en noviembre de 2019

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was only able to stay 2 minutes at the location as the stench from the room was unbearable. I checked out and moved to another hotel. My whole experience of this establishment was poor from first arrival at the Residences where they could not be bothered to direct me to the correct part of the hotel. Overall a terrible experience but thankfully was able to move promptly to another hotel thankfully that I could breathe in!
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, staff superb, rooms were large and comfortable, only issue is that the suits are not in the main building and this is not notified until arrival, making the use of all facilities a walk along the street. Also 3 bedroom Ed suit booked was not available so our group was split over 2 rooms on separate floors which was not ideal
Se hospedó 4 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for your comments on your recent experience at our hotel, we apologize for the inconvenience you had experienced during your stay. As we value our guests’ feedback, rest assured that we will look into your comments. We hope to see you again soon and allow us another chance to show you ‘treasured times’ with Rotana. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Gaynorb, Liverpool

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was upgraded last minute from the main Beach Rotana hotel to The Residences next door. I was a bit apprehensive but the moment I stepped into the property I loved it. I was greeted by the lovely, helpful Charles in reception. The room was spacious, immaculate and very stylish. Breakfast was superb with everything you could want. I’m going to book this hotel to go with a group of friends next year.
Se hospedó 6 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Gaynorb, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Lars

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All suites suited us as a family as we had a bit of space. The apartments were very clean, tidy and well maintained. The housekeeper came in everyday and changed towels, made beds and if we wanted changed the beds. Breakfast was in the main foyer and was plentiful, but got a bit boring same things offered every day.
Se hospedó 10 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with us, and we really look forward to welcoming you again in Beach Rotana! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Lucia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Review
Hotel was fabulous, I would highly recommend.
Se hospedó 5 noches en noviembre de 2019
Respuesta de Others, el 9 dic. 2019
Dear Lucia, Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with us, and we really look forward to welcoming you again in Beach Rotana! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

per

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for choosing the Beach Rotana Hotel for your recent stay in Abu Dhabi. We would like to thank you for taking the time to give us your feedback and for giving us the 5-star rating on your recent experience of the hotel service and facilities. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tolle Lage für Ausflüge und sehr zuvorkommendes Personal
Se hospedó 4 noches en noviembre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with us, and we really look forward to welcoming you again in Beach Rotana! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything i enjoyed hoilday. Hotel staff food weather
Se hospedó 16 noches en octubre de 2019
Respuesta de Other, el 9 dic. 2019
Dear Valued Guest, Thank you for sharing your wonderful review. We are pleased to know that you enjoyed your stay with us, and we really look forward to welcoming you again in Beach Rotana! Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 11 noches en octubre de 2019
Respuesta de Craig Bruce, el 13 nov. 2019
Dear Valued Guest, Thank you for sharing your great feedback! We are truly looking forward to welcoming you back with us and hope all your experiences will be as pleasant. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

8/10 Bueno

Alice

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 14 noches en octubre de 2019
Respuesta de Craig Bruce , el 7 nov. 2019
Dear Alice, Thank you for sharing your wonderful feedback on your recent stay in our hotel. It is our pleasure to know that we met your expectations and you enjoyed your stay with us. Rest assured that we will share these comments with all our team, and we look forward to welcoming you back again in Beach Rotana - all suites. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
loved the location and the hotel amenities from watersports to food & beverage
Se hospedó 5 noches en octubre de 2019
Respuesta de Craig Bruce, el 7 nov. 2019
Dear Valued Guest, Thank you for sharing your wonderful feedback on your recent stay in our hotel. It is our pleasure to know that we met your expectations and you enjoyed your stay with us. Rest assured that we will share these comments with all our team, and we look forward to welcoming you back again in Beach Rotana - all suites. Kind regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en octubre de 2019
Respuesta de Craig Bruce , el 7 nov. 2019
Dear Valued Guest, Greetings form Beach Rotana - all suites! We would like to thank you for taking the time to evaluate us and giving us the 5-star rating on your recent experience at the hotel. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great central location for sightseeing and shopping
Se hospedó 7 noches en octubre de 2019
Respuesta de Craig Bruce , el 7 nov. 2019
Dear Valued Guest, Greetings form Beach Rotana - all suites! We would like to thank you for taking the time to rate us on your recent experience at the hotel. We look forward to the pleasure of welcoming you back in the near future and we hope that all your future experience will be as pleasant. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2019
Respuesta de Craig Bruce , el 6 oct. 2019
Dear Valued Guest, Greetings form Beach Rotana Abu Dhabi! We would like to thank you for taking the time to evaluate us and giving us the 5-star rating on your recent experience at the hotel. We look forward to the pleasure of welcoming you back in the near future. Warmest Regards, Craig Bruce General Manager Beach Rotana Abu Dhabi

10/10 Excelente

Kiranpreet

Se hospedó 6 noches en septiembre de 2019

4/10 Malo

Lucy, Chicago

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Expedia does not specify that the rotana hotel has three separate buildings. Our room was in a tower that is far away from the main hotel. We had to walk across the mall next to it to reach the pool
Se hospedó 1 noche en septiembre de 2019
Respuesta de Craig Bruce , el 3 oct. 2019
Dear Lucy, Thank you for sharing your review of our hotel. We apologize for the inconvenience you had encountered with your booking. However, we would like to inform you that each hotel section in our complex is stated as a different and independent property under the titles: Beach Rotana Abu Dhabi, Beach Rotana all suites and Beach Rotana Residences. I do hope that you will be back and that we will be able to take better care of you on your next visit in any of our properties. Sincerely, Craig Bruce General Manager Beach Rotana Abu Dhabi