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Opiniones de Accra Luxury Apartments Cantonments

4 out of 5
Accra Luxury Apartments Cantonments
no 19, 5th Circular Road, Cantonments,, Accra

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 221 de 293 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 37 de 293 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 10 de 293 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 293 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 293 opiniones" "

9.4/10

Limpieza

8.2/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicios, condiciones de la propiedad
As always, loved staying here
Se hospedó 7 noches en marzo de 2024
Respuesta de Accra Luxury Apartments , el 7 abr. 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 Excelente

Marilyn

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Safe. Quiet
Se hospedó 9 noches en marzo de 2024
Respuesta de Accra Luxury Apartments , el 24 mar. 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 Excelente

Azuma, Minatoku Akasaka

Le gustó: Limpieza, servicios, condiciones de la propiedad
今回は日程を間違えて２泊取りましたが１泊しか出来ませんでした。次回また来たいと思います。
Se hospedó 2 noches en enero de 2024
Respuesta de Accra Luxury Apartments , el 4 feb. 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 Excelente

OUSMANE, CONAKRY

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Respuesta de Accra Luxury Apartments , el 4 feb. 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 Excelente

Shakira

Le gustó: Limpieza, servicios, condiciones de la propiedad
I love this place. I felt so safe. The place was also clean.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Accra Luxury Apartments , el 4 feb. 2024
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

2/10 Terrible

Genesis

Viaje familiar
No le gustó: Limpieza y servicios
The property itself is nice but this is not a regular hotel or apartment. It is ran by agents who do not communicate and wouldn't check you and you never hear from them afterwards so much so we didn't even know where to leave our keys after we checked out.We booked our airport drop off(which was to be included free)and the transportation never showed up.We left very early in the morning and we had to use regular taxis that costed us much more than we expected.I stayed in 2022 and was hoping it was a one time thing but again stayed this year and also took some family boy was I wrong and unfortunately this experience was even worse. We would never stay again and would not recommend anyone to stay there.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Accra Luxury Apartments , el 4 feb. 2024
Hello Genesis, we appreciate that you write us a review, we’re sorry about this experience, kindly note that airport drop off is not complementary and comes at a fee. The necessary team has been asked to investigate into this issue and proper measures taken. Thank you so much for your feedback as it helps us grow.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Air conditioner was not working properly . Bath Tub did not have a stopper.
Se hospedó 1 noche en octubre de 2023
Respuesta de The Manager , el 7 oct. 2023
Thank you for taking the time to share your feedback with us. We apologize for the issues you encountered during your stay, such as the air conditioner and the missing bathtub stopper. Your comfort is important to us, and we're committed to addressing these concerns promptly.We have taken note of your comments and will work diligently to ensure such issues are resolved for future guests. Your input is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Cliente verificado

No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Manager , el 7 oct. 2023
We're so glad you chose to stay with us, and we hope to welcome you back soon.

10/10 Excelente

Lester

Le gustó: Limpieza y comodidad de las habitaciones
Accra Luxury Apartments Cantonment was a real pleasure. The staff driver Chester was awesome, he texted via WhatsApp advising he was waiting for my arrival. A very impressive, safe and professional driver in the hectic traffic of Accra. The apartment location was central and access to the city via Uber was convenient and inexpensive. The market downstairs from the apartment had the necessary supplies for my stay. I was not impressed with the food at the Capitol Restaurant. The pool was clean and well maintained. The grounds were clean and nicely landscaped, though the old Putt Putt golf area should be addressed. The housekeepers were great, friendly, efficient and thorough. Security was always on hand and attentive. Had a great stay and would stay here again.
Se hospedó 10 noches en agosto de 2023
Respuesta de Accra Luxury Apartments , el 10 sept. 2023
Thank you for taking time to write us this review, Lester. We’re glad to know you enjoyed your stay and had an awesome experience with us. We look forward to hosting you again soon

10/10 Excelente

Susan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Accra Luxury Apartments, el 15 ago. 2023
Thank you for taking time to write this review,Susan!We’re glad you had a great stay and we’d be looking forward to hosting you again.

4/10 Malo

Vanessa

Se hospedó 1 noche en julio de 2023
Respuesta de Accra Luxury Apartments , el 30 jul. 2023
Thank you for the review, Vanessa. We appreciate your feedback and we’re truly sorry for your experience. This is not the type of experience we wish for our guests. We will look into this and address it accordingly. Apologies once again and we will be in touch

10/10 Excelente

Steven

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Accra Luxury Apartments , el 23 jul. 2023
Thank you for the review, Steven. We are thrilled to know you enjoyed your stay with us and we look forward to hosting you again soon.

2/10 Terrible

Jean Marie Andre

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
Customer service at its worst
My worst hotels.com experience for the past 10 years. This property sent me an email while I was travelling to Ghana which on the eve of my arrival informed they had an 'emergency' and could not lodge me. I only read the email when I landed in Accra. They claimed they would send someone at the airport to take me to another location. No phone number was given and I waited an hour at the airport expecting to see someone with my name on a banner. I made 8 calls to the phone number available on Hotels.com only to get the coordinates of the driver of the proposed alternative residence. Finally, I met him and he said my name was not on his list. When I arrived at the second location, I realized they were also overbooked. In the middle of the night, lost in Accra, I finally found a hotel to spend the night, vowing never to book at that place ever. Nor should you.
Se hospedó 4 noches en julio de 2023
Respuesta de Accra Luxury Apartments , el 23 jul. 2023
Thank you for the review, Jean. We appreciate your feedback and we’re truly sorry for your experience. This is not the type of experience we wish for our guests. We will look into this and address it accordingly. Apologies once again and we will be in touch

8/10 Bueno

Makeba

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The apartment was nice and spacious. Not many dining options around.
Respuesta de Accra Luxury Apartments , el 10 jul. 2023
Thank you for taking time to write this review,Makeba!We’re glad you had a good stay and we’d be looking forward to hosting you again.

4/10 Malo

Victoria

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
We booked this hotel to stay at their Cantonments location. At 4:45 am while we were still in the air I was emailed to notify me that they were relocating me to a different but "equal" location. We were notified again about this by Godfred (who was very helpful. no complaints about him). We were then brought to the pine court apartments a hotel in an unsavory location without any of the amenities, (no breakfast, the pool was dirty, no gym, no chess set etc). We immediately brought up that 1. This hotel was vastly interior to our original accommodations, did not have the breakfast that i paid additionally for and wasn't even one of the 4 locations on their website. When we asked to be moved we were informed that we would have to stay at pune court for 2 days then we could be moved to their gardens location. (Which they wouldnt have moved us unless we demanded it). They said they would bring us breakfast the 2 days while we were at the pine court apartments. I will say the apartment was clean but it was not in a walkable are so we couldnt easily access the surrounding area. In the morning our breakfast options were 6 different sandwhiches and juices and they were out of the options we desired. When the sandwiches came, the bacon was raw and the lettuce was going bad. We were unable to eat any of it. Problems at the gardens: they didn't know we had breakfast, ac broke in one of our rooms, the bed was broken in our suite. We were happy to go home. Book somewhere else
Se hospedó 6 noches en mayo de 2023
Respuesta de Accra Luxury Apartments , el 29 jun. 2023
Thank you for taking time to write this review, Victoria!We’re disheartened to hear you had a less stellar experience with us.We’d be looking forward to host you and make amends.

10/10 Excelente

Paul

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice Safe Area
Se hospedó 2 noches en junio de 2023
Respuesta de Accra Luxury Apartments , el 22 jun. 2023
Thank you for taking time to write this review, Paul!We’re glad you had a good stay and we’d be looking forward to hosting you again.

8/10 Bueno

sean

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
Not a good stay
The bed in the apartment I stayed in was terrible. It had a duvet in it from long periods of wear. It was hard and very uncomfortable. The furniture is old and not clean. The place needs a total update.
Se hospedó 13 noches en mayo de 2023
Respuesta de Accra Luxury Apartments , el 2 jun. 2023
Thank you for taking time to write this review, Sean!We’re sorry to hear that you’ve had a less than stellar experience with our services. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.We’d be looking forward to host you and make amends.

4/10 Malo

Charles

Le gustó: Servicios
The area around the property was very convenient. Restaurants, stores, pharmacy. The rooms were spacious. The issue was the management. They made us change rooms over and over. They did not provide the rooms we reserved. They did not provide the promises that they made. I have stayed there 2 times and the exact same thing has happened. We don't have the rooms you reserved could you stay in a smaller situation and then charge you as much as $150 more. Bait and switch. Terrible.
Se hospedó 1 noche en mayo de 2023
Respuesta de Accra Luxury Apartments , el 22 may. 2023
Thank you for taking time to write this review,Charles!We’re genuinely sorry about your experience with us. We’d be looking forward to host you again and make your experience a much better one.

8/10 Bueno

joel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great communication and clean apartment
Se hospedó 1 noche en mayo de 2023
Respuesta de Accra Luxury Apartments, el 22 may. 2023
Thank you for taking time to write this review,Joel!We’re glad you had a great stay and we’d be looking forward to hosting you again

6/10 Aceptable

Mitar

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2023
Respuesta de Accra Luxury Apartments , el 12 may. 2023
Thanks for taking time to write this review,Mitar!We’re glad to hear that you enjoyed your experience with us. We’d appreciate a more detailed review during your next stay.We’d be looking forward to hosting you again.

10/10 Excelente

Murielle

Le gustó: Limpieza, servicios, condiciones de la propiedad
Close to convenient store and restaurants.
Se hospedó 3 noches en mayo de 2023
Respuesta de Accra Luxury Apartments , el 8 may. 2023
Thanks for taking time to write this review,Murielle! We’re glad to hear that you enjoyed your experience with us. We are committed to providing all our clients with luxury and convenience and it’s great to know that we’re meeting this goal. We’d be looking forward to hosting you again.

10/10 Excelente

Mario

Se hospedó 5 noches en abril de 2023
Respuesta de Accra Luxury Apartments , el 2 jun. 2023
Thank you for taking time to write this review,Mario!W e’re glad to hear that you enjoyed your experience with us. We are committed to providing all our clients with luxury and convenience and it’s great to know that we’re meeting this goal. We’d be looking forward to hosting you again.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Accra Luxury Apartments , el 4 may. 2023
Thanks for taking time to write this review!We're sorry we can't address this and respond to your concerns, but we cannot contact you to get more details.We’d appreciate a detailed review during your next stay to help us make your stay a much pleasant one.

10/10 Excelente

Ire

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Wonderful.
Se hospedó 2 noches en abril de 2023
Respuesta de Accra Luxury Apartments, el 3 may. 2023
Thanks for taking time to write this review, Ire!I’m glad you had a good stay and we’d be looking forward to hosting you again.

10/10 Excelente

Ire

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 4 noches en abril de 2023
Respuesta de Accra Luxury Apartments , el 3 may. 2023
Thanks for taking time to write this review, Ire!I’m glad you had a good stay and we’d be looking forward to hosting you again.

10/10 Excelente

Riley

Se hospedó 3 noches en abril de 2023
Respuesta de Accra Luxury Apartments , el 15 may. 2023
Thank you for taking time to write this review, Riley!We’re glad to hear that you enjoyed your experience with us. We are committed to providing all our clients with luxury and convenience and it’s great to know that we’re meeting this goal. We’d be looking forward to hosting you again.

10/10 Excelente

Jesse

Le gustó: Limpieza, servicios, condiciones de la propiedad
I was extremely hungry. Got in late. Their kitchen was closed and they decided to open it to accommodate me. So impressed. And it was delicious. Great service and Great Communication and Great room with balcony
Se hospedó 1 noche en abril de 2023
Respuesta de Accra Luxury Apartments, el 17 abr. 2023
Thanks you for taking time out to write us a review Jesse.We’re very happy you had a good stay with us.We’d be looking forward to hosting you again

10/10 Excelente

Shannon

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great accommodations!!! Host was lovely!!
Se hospedó 1 noche en marzo de 2023
Respuesta de Accra luxury apartments , el 4 abr. 2023
Hello Shannon, Thanks for the positive feedback. We're glad you had a great stay at our property. We're looking forward to hosting you again. Kindly make any suggestions to make your stay more better @accraluxuryapartments.com

10/10 Excelente

Anthony

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This property is outstanding with well maintained yards, great pool and well maintained facilities. Room was very nice and its close to shopping, restaurants and groceries. Check in and check is not as smooth and it should be. I had to wait 15 minutes for the caretaker to arrive to check me in and out
Se hospedó 1 noche en marzo de 2023
Respuesta de Accra Luxury Apartments , el 29 mar. 2023
Hello Anthony, We're genuinely sorry about the check-in delay and that our staff didn't meet the level of service we strive for.We're glad you had a great experience and we're looking forward to having you around.Kindly forward any suggestions you have to @accraluxuryapartments.com

10/10 Excelente

Aaliyah

Le gustó: Limpieza y condiciones de la propiedad
The apartment exceeded my expectations. I will definitely be booking again when I return!
Se hospedó 5 noches en marzo de 2023
Respuesta de Accra Luxury Apartments , el 21 mar. 2023
Thank you for taking time out to write us this review, Aaliyah. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

8/10 Bueno

Joyce, Rosedale

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The host was helpful but the front security guy was very very rude so unprofessional
Se hospedó 1 noche en marzo de 2023
Respuesta de Accra Luxury Apartments , el 21 mar. 2023
Thank you for taking time out to write us this review, Joyce. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 Excelente

Ire

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Thank you to the host
Se hospedó 7 noches en febrero de 2023
Respuesta de Accra Luxury Apartments , el 21 mar. 2023
Thank you for taking time out to write us this review, Ire. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 Excelente

Ire

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Thanks to Godfred for his patience with us when we were checking in. There’s a grocery shop, restaurant, pharmacy and laundry around, making life easier for us. Wonderful place to be and I recommend to all.
Se hospedó 1 noche en febrero de 2023
Respuesta de Accra Luxury Apartments , el 21 mar. 2023
Thank you for taking time out to write us this review, Ire. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 Excelente

JAEHYUNG

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Clean and good
Se hospedó 6 noches en marzo de 2023
Respuesta de Accra Luxury Apartments , el 21 mar. 2023
Thank you for taking time out to write us this review, Jaehyung. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 Excelente

Chelsea

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2023
Respuesta de Accra Luxury Apartments , el 21 mar. 2023
Thank you for taking time out to write us this review, Chelsea. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 Excelente

Marcus Drew

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Osborn was great
Se hospedó 1 noche en febrero de 2023
Respuesta de Accra Luxury Apartments , el 27 feb. 2023
Thank you for taking time out to write us this review, Marcus. We’re excited to know you enjoyed your stay with us and we look forward to hosting you again soon.

10/10 Excelente

Francis

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 15 noches en noviembre de 2022
Respuesta de Accra Luxury Apartments , el 27 feb. 2023
Thank you for taking time out to write us this review, Francis. We’re excited to know you enjoyed your stay with us and we look forward to hosting you again soon.

4/10 Malo

Michael Niels

Se hospedó 5 noches en febrero de 2023
Respuesta de Accra Luxury Apartments , el 16 feb. 2023
Thank you for taking time out to write us a review, Michael. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again.

2/10 Terrible

Juliana

Se hospedó 2 noches en enero de 2023
Respuesta de Accra Luxury Apartments , el 1 feb. 2023
Hi Juliana, Thank you for the review. We’re sorry to know you did not have an excellent experience. We’d like to know more about your stay and how we can make things better for your next stay with us.

10/10 Excelente

Marcus Drew

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great work Osborn
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Marcus Drew

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great work Osborn
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Charles

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The full kitchen and large living room made it great for us with the need to spend some downtime together. Also, there was a good restaurant, a lovely cafe within walking distance, and a grocery. The manager was very helpful with the changes we needed to make and he was available when we needed him. The grounds were very peaceful and the trees made it nice and shady. We will definitely be using this place again soon.
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Charles. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Marcus Drew

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great person Osborn. I appreciate for dedication
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Eric

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Well trained staffs
Se hospedó 1 noche en enero de 2023
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Eric. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Adedayo

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2023
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Adedayo. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

William

Le gustó: Limpieza
Had an exceptional experience at this environment. Security always on point, space clean at all times. Would recommend this space anytime of the year. Agent professional
Se hospedó 4 noches en enero de 2023
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Silliam. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Marcus Drew

Le gustó: Limpieza, servicios, condiciones de la propiedad
Osborn assisted in many ways. Especially dinning areas and pubs
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Marcus Drew

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Osborn was a great guest. Thanks for your patience
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Marcus Drew

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great Host Osborn
Se hospedó 3 noches en enero de 2023
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 Excelente

Ire

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great
Respuesta de Accra Luxury Apartments , el 29 ene. 2023
Thank you for taking time out to write us a review, Ire. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.