Interior

Opiniones de Home From Home Ghana Guesthouse

3.5 out of 5
Home From Home Ghana Guesthouse
33 Addis Ababa Rd, Accra, Greater Accra Region

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 21 de 28 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 28 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 28 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 28 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 28 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Elvis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A true home away from home
Management and staff were welcoming and very responsive. They provide you with breakfast and even accommodate your dietary preferences. A true home away from home!
Se hospedó 24 noches en enero de 2024
Respuesta de Management - Home from Home, el 2 feb. 2024
Thanks for choosing Home from Home. Pleasure hosting this perfect gentleman. We look forward to hosting you in the near future.

4/10 Malo

Wilben, Bromley

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
The property is in a good location and the staff try to be helpful. However there is church that meets on the premises and makes it extremely noisy. There are guard dogs on the premises that are not chained. It made going outside a fearful experience.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management - Home from Home, el 10 ene. 2024
Your comfort means a lot to us, which is why prior to your arrival we updated your room to executive and furnished it with a microwave for your comfort, we even ensured your own guest on all occasions, was allocated a parking space and held meetings in the multifunctional conference room without charge, despite you only paying for a standard room, all in aid of enhancing stay. A little disappointing that your stay wasn't comfortable? But more disappointed that you couldn't inform me personally. There has never been a single complaint about the church as the walls are sound proof, and we would have easily addressed it, by offering you an alternative room (I'm sure you know how Ghanaians partake in New Year Crossover celebrations on 31st December,  you being Ghanaian).Because you mentioned you had been a Christian since 1976, 31st December is all but a celebration in Ghana, however it is regretted how it marred your stay.  The security dog is highly trained and is a valid deterrent after hours, it is usually kept in a secure cage as we deem it inhumane to chain animals. There is always someone to escort our guest 24 hours. Your comfort is paramount to us and I wished you had communicated any issues as you had my personal number prior to even your stay. We have never have a guest describe their stay as 'fearful'. We are bitterly disappointed as your demeanour didn't suggest that! We will however address all the concerns you raised. Wish you well!

8/10 Bueno

Vicki

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Ok for a night or two
The place is neat, but old. There is mold in the bathroom shower and the bathroom sink leaked. In addition, there is a charge for bottled water and for the airport shuttle. I can't really recommend it.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management - Home from Home, el 7 ene. 2024
Hello! We appreciate every comment submitted, especially ones that would prompt management to act. We wished you had informed us about the leakage (As we have a handyman on site) It has now been repaired. The 'Mold' we noticed was actually discoloration of the shower sealant and has now been replaced. As you rightly pointed out, we do our best to maintain and cleanse daily to ensure neatness. The Airport is however not a free service nor is it listed as such. We pride ourselves in welcoming our guest with free bottles of water, every other water after that is charged as we are a small business with limited free resources as I'm sure you appreciate.

6/10 Aceptable

DANDRE

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios
Average stay. Staff welcoming and very polite but need additional customer service training. For example, staff did not appear to be informed about my reservation when I arrived at the guest house. Another example, while I applaud efforts to conserve energy, the guest house lobby and hallways were very dark, even in the evenings, which made it challenging to unlock and lock the door to my room. Finally, the security dog roamed too freely on the premises upon entry, which was uncomfortable to say the least.
Se hospedó 8 noches en diciembre de 2023
Respuesta de Management - Home from Home, el 2 ene. 2024
Thanks for your comments. I regret you found your stay 'uncomfortable' I personally checked and spoke to you in person and always found you cheerful and comfortable according to you? There were many opportunities to make known to me if you had any issues? We accept not everyone is at ease with dogs and for that reason there was a staff or security present and you were escorted each time you presented yourself to exit the main gate. In the interest of all our security, the dog is highly trained and majority of the time tucked away unless one chooses to see it! There has never been any incidents in the 6 years of operations. Most applaud our security measures.In regards to the lighting? We do encourage lights, air cons, and petty electronics to be switched off upon leaving the rooms for longer periods, this is part of our eco friendly agenda, however light switches are available all over, in the lobby and hallway which is only dimmed after hours!I helped check you in and you were expected as I addressed you by name after welcoming you and your guest. The staff are always fully equipped with all info and updated daily!

10/10 Excelente

Elina

Se hospedó 8 noches en julio de 2023

10/10 Excelente

David V

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best people is East Legon
Se hospedó 7 noches en julio de 2023
Respuesta de Owner, el 3 ago. 2023
We appreciate your custom and pleasantries. Wish you well, Sir!

10/10 Excelente

Samuel

Se hospedó 7 noches en julio de 2023
Respuesta de Management-Home from Home Gh, el 11 ago. 2023
Pleasure hosting you. Many thanks for your review.

10/10 Excelente

Noelle

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ajamu

Se hospedó 1 noche en abril de 2023

8/10 Bueno

?

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice staying
Se hospedó 1 noche en febrero de 2023
Respuesta de Management , el 15 feb. 2023
Many Thanks! We look forward to hosting you again in the near future.

8/10 Bueno

Judy

Viaje en grupo
Le gustó: Servicio y personal
Everything was ok and the staff were very helpful
Se hospedó 1 noche en febrero de 2023
Respuesta de Management , el 7 feb. 2023
Thank you for electing to stay with us. We look forward to hosting you again in the near future.

10/10 Excelente

Paul

Se hospedó 8 noches en diciembre de 2022
Respuesta de Owner, el 19 ene. 2023
Many Thanks, Glad your stay was pleasant. We hope to host you, again soon.

10/10 Excelente

Prince

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place.
Respuesta de Owner, el 5 ene. 2023
Thanks for choosing us. We look forward to hosting you again, soon!

10/10 Excelente

Patrick, CALGARY, NW

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice and clean
Se hospedó 2 noches en octubre de 2022
Respuesta de Management, el 7 nov. 2022
Many Thanks for your kind compliments, we look forward to hosting you again, soon!

10/10 Excelente

Joseph Yaw

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place was nice but mosquitoes disturbed me
Se hospedó 1 noche en agosto de 2022
Respuesta de Management , el 2 ago. 2022
It's rather unfortunate you didn't mention it to us at reception. You are actually the first to experience that, it may be because you partially left your window open without the mosquitoe net? I sincerely apologize, rest assured we not only constantly fumigate for mosquitoes and covid cleansing. Be it the time isn't quite up but we will do so right away.

8/10 Bueno

Prince, Charlotte

Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff was the best
Se hospedó 6 noches en junio de 2022
Respuesta de Owner, el 12 jun. 2022
Many Thanks! From all the staff and management, hope to welcome you back, soon.

10/10 Excelente

Dalese

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved staying here when I was in Ghana. It literally felt like I never left my home in terms of how the hospitality was. The owner, front desk, and the overall staff was so friendly and welcoming. Make sure to stay there !
Se hospedó 8 noches en mayo de 2022
Respuesta de Owner, el 12 jun. 2022
Thank you! Dalese, for your kind compliments and recommendation we enjoyed hosting you! Look forward to hosting you again, in the near future.

10/10 Excelente

Conchita, CHARLOTTE

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay and the staff was friendly and professional. The manager of the property went out his way to make sure my stay was great.
Se hospedó 1 noche en mayo de 2022
Respuesta de Owner, el 12 jun. 2022
Pleasure was on us, hope to have you back to Home from Home Guesthouse, in Ghana soon!

10/10 Excelente

Jennifer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is very clean! The host was wonderful and tried to accommodate my needs as I am a Deaf person. He went above and beyond to make sure I was comfortable during my entire stay. There were daily meal options which were good. The staff were excellent. They all made me feel at home. I loved the wrap around porch for relaxation and reading. I highly recommend this place for anyone seeking a quiet stay from the hustle and bustle of the city.
Se hospedó 9 noches en abril de 2022
Respuesta de Owner, el 12 jun. 2022
Glad you to have hosted such a wonderful, intelligent lady. Hope to welcome you back soon!

10/10 Excelente

Barbara

Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Bright

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
cool place
Se hospedó 1 noche en abril de 2022
Respuesta de Management , el 3 abr. 2022
Glad you enjoyed your stay with us, we hope to host you again soon. Stay blessed.

10/10 Excelente

Kofi

Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Gilbert

Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Sydney

Se hospedó 2 noches en junio de 2021

10/10 Excelente

Ali

Se hospedó 1 noche en junio de 2021
Respuesta de Management , el 9 jun. 2021
Thank you, glad you chose us again!

10/10 Excelente

Ali

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place
Very nice place for the price you pay. The host is great
Se hospedó 1 noche en mayo de 2021
Respuesta de Home From Home Guesthouse, Ghana , el 30 may. 2021
Pleasant Gentleman, Thanks for the lovely Swedish Coffee. Enjoy the remainder of your stay in Ghana.

10/10 Excelente

peter

Se hospedó 3 noches en mayo de 2021
Respuesta de Kasey - Home from Home Guesthouse , el 28 may. 2021
Absolutely tremendous and dream guests to ever accommodate. Never complained or fazed by minor challenges. Our Casa is your Casa gentlemen, always. True Gents!!!

10/10 Excelente

Marquisha, Sacramento, CA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was extremely welcomed by all staff memebers. They went above and beyond to offer excellent customer service. The food service and reception staff were very accomodating. The rooms look exactly like the pictures shown on the website. The most difficult part was having to say goodbye to everyone. I really left feeling I was leaving close family behind. They definitely made a lasting impression on my first visit to Accra. I would recommend this place if you're looking for quiet, clean, and great hospitality.
Se hospedó 12 noches en febrero de 2020
Respuesta de Kasey, el 13 mar. 2020
ManyThanks for choosing us and it was a real pleasure hosting you. All at Home from Home, wish you well!