Executive Twin Room, 2 Bedrooms, Non Smoking, City View | Desk, laptop workspace, free WiFi, bed sheets
Check availability

Reviews of Korkdam Hotel

3 out of 5
Korkdam Hotel
Korkdam Ave, Accra, Greater Accra Region

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and considerate of all your requests.
Stayed 10 nights in May 2024
Response from Manager on 28 May 2024
Thank you very much. We will work harder to meet your expectation.

6/10 Okay

Jules

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Manager on 12 May 2024
We will improve on our service. Thank you

8/10 Good

Jules

Liked: Cleanliness, staff & service
I went for the top executive room, the hotel is clean and affordable but basic. Staff are lovely and have good customer service. Security is good and they changed the bed daily if you ask for it. The bathroom is rusty and dated. The water was cleaned and treated was pleased with this as it would have ruined my staff. They also have hot water. The breakfast was disappointing but for the price and the service thank you, will definitely stay again.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Thank you. We will work on your comments to improve your experience on your next visit. Best regards

6/10 Okay

Robert

Traveled with family
Disliked: Property conditions & facilities
The lifts and security access to the rooms are good. But the air conditioners are poorly maintained and some don't work at all.. breakfast is very average..stale bread wasnt nice BOTH days
Stayed 2 nights in Dec 2023
Response from MARTIN on 18 Apr 2024
Thank you for the feedback. We will work on them to improve guest experiences.

4/10 Poor

Anani

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Front dest staff are not friendly at all, no toilet paper in bathroom i have to call and ask for a toilet paper. Dirty towels with stains in them.
Stayed 2 nights in Mar 2024
Response from Manager on 28 Mar 2024
Dear Anni, I am sorry for the uncomfortable treatment you encountered in our facility. I have immediately initiated investigation with the view to preventing such occurrence in the future. I must say this is an extreme situation you encountered and wish to sincerely apologise to you. Thank you

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 19 nights in Feb 2024
Response from Manager on 1 Mar 2024
Thank you Peter. We hope to be of service to you again!

8/10 Good

Namit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marketing Manager on 27 Feb 2024
Thank you very much. We're indeed grateful!

6/10 Okay

Hamawulai

Stayed 3 nights in Dec 2023
Response from Manager on 27 Feb 2024
Thank you

10/10 Excellent

Abida

Stayed 4 nights in Nov 2023
Response from Korkdam on 22 Jan 2024
Thank you

10/10 Excellent

Thannis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff showing appreciation for their guests. I being a foreigner was treated like an extended family member. My hotel stay was a great beginning to my four week stay.
Stayed 4 nights in Oct 2023
Response from Manager on 17 Oct 2023
Thank you sir, for the candid comments. This is an inspiration for us to continuously work hard to make our guests happy and safe. We look forward to welcoming you again. Best regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Korkdam Hotel for 1 month. The hotel is clean, the staff are very polite and I was made to feel welcome by Doreen the hotel manager. I had a nice balcony view, and could almost touch the trees growing in the garden. I really enjoyed my stay at the Korkdam Hotel and will be staying there again in the future. Thank you Doreen and staff at Korkdam Hotel.
Stayed 28 nights in Jun 2023
Response from Front Desk Manager on 4 Aug 2023
Thank Kevin for the great comments and review. We look forward to serving you better again. Best regards.

8/10 Good

Sam

Traveled with group
Liked: Staff & service
Staff was friendly, Bath tub needs caulking,. No overhead shower head. Good breakfast
Stayed 1 night in Apr 2023
Response from Joe on 27 Jun 2023
Thank you for the feedback. We will work to improve our performance and hope to see you next time. Thank you.

8/10 Good

Samuel

Stayed 2 nights in Apr 2023

2/10 Terrible

Jotel

Stayed 1 night in Feb 2023
Response from Joe on 12 Feb 2023
It's unfortunate for the low rating given us. As you did not provide us with any specific information regarding what or where we did not meet your expectation, we can only say that we continue to do self edit to improve on our services. Thank you

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a great experience.
Stayed 5 nights in Dec 2021
Response from Manager on 16 Dec 2021
Dear George, We truly elated by your candid positive comments. It is a motivation for us. We look forward to serving you better on your visit. Thank you

10/10 Excellent

Carol g

Stayed 1 night in Dec 2021
Response from Manager on 15 Dec 2021
Thank you for the positive compliments. We look forward to serving even much more on your next visit. Best regards.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Room comfort
Nice receptionist but the facility looks like a ghost town with nothing much going. Some renovation and proper management could be useful to put the facility to good use
Stayed 1 night in Dec 2021
Response from Manager on 6 Dec 2021
Hello Sir, Thank you for the candid observation. We are currently working on some upgrades which we hope you will oblige us with another visit. Best regards

10/10 Excellent

Abena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable beds, great service, and on a quite street. Internet service was mediocre.
Stayed 1 night in Sep 2021
Response from Manager on 30 Sep 2021
Thank you Abena for giving us this complement. It is indeed a motivation for us to always work hard to meet your expectations. We are grateful!

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have very specious rooms but the bathroom is very old and needs renovations. Aside that everything was okay. Will love to be there again.
Stayed 3 nights in Mar 2023
Response from General Manager on 7 Mar 2023
Thank you for the compliments. We will work to refit the bathrooms.