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Opiniones de Hampton Inn Bermuda Run

2.5 out of 5
Hampton Inn Bermuda Run
196 NC Highway 801 N, Advance, NC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 407 de 648 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 148 de 648 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 49 de 648 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 648 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 648 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sergio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tono muy bien, lo recomiendo para viaje de negocio o familiar. Muy tranquilo
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy Buen Lugar
La estadía estuvo súper bien. La pasamos super
Se hospedó 1 noche en julio de 2019
Respuesta de Zach, el 13 ago. 2019
Thank you for your kind rating and we hope to see you soon!

10/10 Excelente

Lynn, Fancy Gap

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very close to Davie Hospital complex.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tony, Winston Salem

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access location right off the exit. Lots of good food choices around. Very clean and modern.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael, Redstone Arsenal

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jeffrey, Winston Salem

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome pool. Awesome breakfast
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Francisco

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

jasmine

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They showed kind and respect
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sherry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay, rooms are large, bed is comfortable. Some furnishings need to be replaced. Enjoyed the indoor pool and waterslides. Water was chilly, manager onsite explained heat pump was just replaced. We still had fun playing on the slides. The hotel was busy but everything was handled well.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Melanie

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
The front desk clerk over the past week was A1.
Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Kathy

Le gustó: Limpieza, servicio y personal, servicios
No working TV in room 422. The bed was uncomfortable. No room service for clean towels or soap.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Tierny

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Mark (at the front desk) & Julianna (breakfast staff)were Extremely Rude to myself and my children. IRA (front desk) was simply AMAZING! the facility was understaffed and he catered to each member with full respect and accommodations. Ira was polite when there were time consuming issues with the computer downloading in the beginning of our sign in. He needs to be recommended for his hospitality and inviting attitude to.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great 👍
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Nicholas

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jennifer

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Devon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Martha

Le gustó: Servicio y personal
The staff was fantastic very helpful and pleasant. They made out for things that were missing. The breakfast on the Saturday I was there was delicious and one on Sunday what is not quite as good. I would stay there again.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

John

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Mary

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

4/10 Malo

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Meh
Dated hotel but kids enjoyed pool with slides
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don’t trust the description. No sofa beds
The hotel was fine. We thought based on the hotels.com website that we booked a 2 queen bed with pullout sofa bed, but when we got there it was just the beds and a chair. When we asked the front desk they said they don’t have 2 queen and sofa bed rooms. 5 of us had to share the 2 queen beds.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Caleb

Viaje familiar con niños
No le gustó: Servicios
The slides were down the hot tub wasn’t working. That was the whole reason we came.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

graham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Peter Robert

Le gustó: Limpieza y servicio y personal
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

NANCY

Viaje familiar
Staff was excellant. Friendly and responsive
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Shallon

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay. Staff were friendly! Hotel was clean and tidy
Se hospedó 7 noches en octubre de 2023

6/10 Aceptable

Dennis

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Roni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Adam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kids loved the water slide
Se hospedó 1 noche en septiembre de 2023
Respuesta de Elliott Wright, el 10 oct. 2023
The waterslides are a big hit glad you kids loved them

2/10 Terrible

Allyson

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Elliott Wright General Manager, el 10 oct. 2023
Please reach out and let us know what we could have done better to get that 5.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Air conditioner was very loud and needed service. No service available because it was Sunday but front desk quickly found a comparable room.
Se hospedó 1 noche en agosto de 2023
Respuesta de Elliott Wright General Manager, el 10 oct. 2023
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.

8/10 Bueno

William

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel and within anything needed.
Se hospedó 1 noche en agosto de 2023
Respuesta de Elliott Wright General Manager, el 10 oct. 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 Bueno

Patricia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Becky

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Lied about slides being opened
It started out as pool was closed after saying it was open on the phone. the kids pitched a fit we spent nearly $200 and drove 5 hours there due to they had a water slide .get there it was closed . Said would open in the morning morning .the kids went down 2 times And they closed it again , no I'm sorry just kids screaming and crying because we drove so long to do it no apologies no let them go one more time. Very disappointing. When i called to get room i explained what we were doing. Coming back to room from breakfast, someone was in my room starting to clean it, our stuff was everywhere. She saw us said sorry and left. All we wanted was to give our kids a easy day, caused they Daddy is military in Hawaii and this was last day, before getting back on the plane. They left very upset and disappointed. Not the way to handle things, these military kids go though enough. Not pleased at all.
Se hospedó 1 noche en agosto de 2023
Respuesta de Elliott Wright General Manager, el 10 oct. 2023
Please accept my sincerest apologies, as this us certainly not the level of service we would like to provide to our guests. I would like to assure you that we will take all necessary steps to address concerns.

10/10 Excelente

Mary

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was disappointed the pool was closed in August; it was one of the main reasons I reserved here. Aside from that, it was a very nice property and our room was clean and comfortable. The staff was kind and helpful.
Se hospedó 2 noches en agosto de 2023
Respuesta de Elliott Wright General Manager, el 10 oct. 2023
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The site we used did not tell us the pool and slide were closed for repairs and that is what our kids wanted the most was the pool. Upset!!!! But the rest was good. We should have been told that the pool was out of order before they took our payment
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Vivian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Leigh

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Pool closed
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place but needs some work.
The Hampton Inn is nice and well kept. However, the door closers could use adjusting or replacement. Late at night and early in the morning the slamming of the doors woke us up multiple times. We also called the front desk and requested toilet paper, tissue replacement and extra towels when we arrived at our room. We had to go to the front desk to get them the next day
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

VINCENT

Viaje familiar
My bedding had a dad ring on the skirt of the bedding and it looked discussing
Se hospedó 2 noches en julio de 2023

10/10 Excelente

James, Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place. Easy access.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Roberta, Midlothian

Se hospedó 1 noche en junio de 2023

4/10 Malo

Laura

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Would not recommend!
We picked this hotel because of the pool/water slides. There were paint chips floating in the pool and hot tub. The hot tub was green. It was warm inside the pool are which was not a problem but the staff would not allow any water in the pool area. What sense does that make?! I brought 2 young children that kept having to leave the pool area and go out into the hallway to get a drink of water. The “water police” at the pool was rude and annoyed with everyone. At check in, there was a drunk patron that the staff was allowing to linger near the desk and interrogate everyone including my children. I could barely hear the desk working bc he was so loud and obnoxious. This hotel was very overpriced for what we received. Would not recommend.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Brunella

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great trip over-all. The water slide was nice and the kids loved it.
Se hospedó 2 noches en abril de 2023