When I booked , my expected was that Hyatt is a nice Hotel´s chain around the world and in this case is not in the level of my expected. The staf atended in the desk is not in the level that should be . Some details made my disagreement , really after pay a expensive price, and use the services in this hotel, don´t correspond to a five start hotel. Among other things, I think that after stay during 4 days living in this hotel, using the restaurant, and other service like the car for transport me to the fair ( very bad service and very expensive) I had to pay the wifi conection after make the check out