Hello CONOR, We are very sorry for the incovininece caused. It's very unfortunate to get these reviews from you. 1. Wifi: We are very sorry that you couln't enjoy our wifi. It was because we encounted a small technical challenge on that very day. Our IT technicians were able to resolved it the following day. We even informed you about the challenge and you agreed with us. All the same, we are very sorry. 2. No lighting in the room: It was not that we don't have light in the room but in the night, there was a general power outage in the whole town. Technicians took the whole night to fix that problem. It was not intentional. We are sorry about that. 3. Water not flowing: We have a standby water resevior. Your claim of water challenge was not communicated to us. We never have water problem at BB Tributary Hotel ever since our establishment. 4. Cistern not flushing: All our WC's are working perfectly. However, if there's any problem with the cistern, you should have drawn our attention. We are sorry to hear this from you. 5. Breakfast: We serve breakfast from 7:30am to 10:00am. On that faithful day, we informed you that breakfast was ready if you would like to take yours'. This is what we do as our excellent service delivery. If you are not ready, you could have told us. This is very unfortunate to say "not acceptable at all" We enjoyed your stay with us but little did we know that you will post this bad comment about us. We therefore want everyone to know that BB Tributary Hotel is recommended for your perfect relaxation and comfort. Your reservations are always welcomed. Visit us for a special treat.