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Opiniones de Hampton Inn Alamosa, CO

2.5 out of 5
Hampton Inn Alamosa, CO
710 Mariposa Street, Alamosa, CO

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 575 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 297 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 79 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 1000 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

antonio, Coamo

Se hospedó 1 noche en agosto de 2023
Respuesta de Alamosa, el 25 sept. 2023
Thank you for taking the time to share your experience with us, I understand your frustration with the room costs. Supply and demand and the uprising costs generates a rate increases throughout all industries. Your feedback is important to us, if we do not know what we are doing wrong then we will not be able to fix it. I hope you will give us another opportunity to make your next stay better than your last next time you are in the Alamosa area. Thanks again for your review.

10/10 Excelente

Valente

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Alamosa, el 23 nov. 2022
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excelente

Maribel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Alamosa, el 27 dic. 2021
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bueno

rafa, Denver colorado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy comfortable
Amigable Servicio seguro y facil de ubucacion Cerca de amenidades

8/10 Bueno

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a clean and nice place to stay
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service (shoutout Diego), clean rooms, decent breakfast, and great mountain view!
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were exemplary! All were very helpful, prompt, pleasant.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Benjamin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed there several times and never has a bad experience.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great spa and gym
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Jennifer

Viaje de negocios
Le gustó: Limpieza y servicio y personal
I stayed in the room next to the kitchen. I was woken up every morning by the noise in the kitchen. I stayed here last year and the experiences were very different. Last year was great and this year did not meet my expectations of a Hampton Inn. Paying the same for my room as someone with a quiet, better experience does not feel right. When I checked in the employee even commented that I was getting the last room available (despite making my reservation months in advance) and that it would be loud being next to the kitchen. I would not stay at this property again when I return to Alamosa.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Jessica, Daleville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, great breakfast, very clean, pool was warm. The Hot tub didn’t look very clean but overall was a wonderful experience
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

carla, katy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff it’s Great
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Merissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Patti

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Steven, Mankato

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room service every other day Swimming pool not as told 91 degrees. Cold as ice Not clear about charges, no receipt Room not ready on arrival ( even when the place not full or near half occupied ) Have to leave one day earlier, no information if I would be refunded one day , again no receipt no information Not clear what they charged me for my pet, no info at all. TV in the suite room overside and wrongly mounted, all twisted, unable to watch TV properly. Chair on the desk had large stains on the fabric ( this a suite, really?) I reserve a suite w two queen beds but I have one w one king instead, up to today not sure if they adjusted the charges ( they have different charges) Bottom line they just gave a phone number to call Expedia…of course their time is very valuable but mine is not ( I am a physician) if I want to have anything resolve I have to invest my time and be on the phone who knows for how long…shame on Expedia, and shame on Hilton. Please be sure this is last time I use a Hilton facility Ettore Piroso MD
Se hospedó 2 noches en febrero de 2024
Respuesta de T.Lawson, el 19 feb. 2024
Thanks for staying with Hampton Alamosa and for your feedback. In response, our pool is kept at 84 degrees which is standard for the industry. Receipt was sent to your Gmail and was re-sent this morning. Charged for full stay since you checked out at 3pm after service hours. Pet fee was included. Also appears that you did receive the room type reserved through Expedia. I do apologize for any stains found on the desk chair. If you have any further questions, please contact the property and I would be happy to assist.

8/10 Bueno

Zac

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

todd

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Diego

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Kip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel!

8/10 Bueno

Christa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

S.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Diana

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reception host was very welcoming and helpful.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Edward and Brady

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice property in a town without many choices. Only thing I would say is the pet fee is on the steep side.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Scott

Would recommend
Overall very good, only negative was bed seemed to be a bit worn and soft
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

E Silvia

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Was a bit in the bathroom but other than that service was great
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay and would definitely stay there again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alamosa, el 14 nov. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bueno

Jean

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alamosa, el 14 nov. 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

6/10 Aceptable

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for finding my lost can with my dental splint....
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alamosa, el 14 nov. 2023
First, I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. So glad we could help! We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

4/10 Malo

Michael

No le gustó: Limpieza y servicio y personal
Room was dirty and water pressure on third floor was very weak.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Scotty, el 7 nov. 2023
Thank you for completing our survey. I would like to express my sincere apologies for falling short of our high service standards. I understand your frustration and will address your concerns. The management and staff here at the Hampton Inn take your concerns very seriously. Please know that we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Excelente

Matthew

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

S.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff
Se hospedó 2 noches en octubre de 2023
Respuesta de Scotty, el 1 nov. 2023
Thank you for your kind review, hope to see you again, next time you are in Alamosa.

6/10 Aceptable

Janet

Had gas cans stollen off our trailer in the night. No room service one night.
Se hospedó 4 noches en octubre de 2023
Respuesta de Scotty, el 1 nov. 2023
Hi Janet. We did take the time to check our cameras about this issue and we did not see anyone steal gas tanks from your vehicle while you were staying on our property. Our hotel is not responsible for any stolen items and will not remembers any theft even if it is on the property. I would advise notifying authorities in any case related to the theft you described. Room service is provided only upon request and not provided daily unless it is a consecutive stay for over four days. We hope this doesn't detour your decision to stay with us for future reservations and you choose to stay with us again.

10/10 Excelente

Debi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Scotty, el 13 oct. 2023
Thank you for your kind review, hope to see you again, next time you are in Alamosa.

4/10 Malo

Cliente verificado

Se hospedó 1 noche en octubre de 2023
Respuesta de Scotty, el 10 oct. 2023
Thank you for your comments and positive feedback during your stay at the Hampton Inn - Alamosa, CO. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. Because you have taken the time to share your experience, as a hotel management team we appreciate your positive feedback, I've forwarded your note to general management so they are aware of the issues you presented to provide stellar service. Thank you for taking the time to share your feedback! Should you have any additional questions relative to this matter, please reply to this email and we will be happy to be of further assistance. Best regards and Happy and Safe Travels!!!!

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will stay again - best staff ever!
Se hospedó 1 noche en octubre de 2023
Respuesta de Scotty, el 10 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excelente

Arthur, Skokie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
See above.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Scotty, el 3 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Scotty, el 3 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excelente

Hillary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Scotty, el 3 oct. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bueno

Billie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Scotty, el 2 oct. 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

10/10 Excelente

Yvonne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
As a general rule I don’t give out 5 stars unless service and value is outstanding. This hotel is a pleasant surprise. Usually small communities don’t afford much in terms of high end accommodations, but this hotel hits all the marks. The continental breakfast was very good and provided me with everything I like to eat in the morning. Our room was more than spacious, comfortable and quiet. I would highly recommend this hotel in Alamosa.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alamosa, el 25 sept. 2023
Thank you for taking the time to share your experience with us, I understand your frustration with the room costs. Supply and demand and the uprising costs generates a rate increases throughout all industries. Your feedback is important to us, if we do not know what we are doing wrong then we will not be able to fix it. I hope you will give us another opportunity to make your next stay better than your last next time you are in the Alamosa area. Thanks again for your review.

10/10 Excelente

Allan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en septiembre de 2023
Respuesta de Scotty, el 14 sept. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bueno

hans

Se hospedó 1 noche en septiembre de 2023
Respuesta de Scotty, el 14 sept. 2023
First I would like to thank you for taking the time out of your busy day to give us your feedback. It gives us great pleasure knowing you enjoyed your stay. We would enjoy having you back the next time you are in the area. Until then, have safe and happy travels.

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed and pillows were comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alamosa, el 8 sept. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bueno

Leticia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Alamosa, el 8 sept. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

10/10 Excelente

Pascal

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alamosa, el 8 sept. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future. Until then, Happy Travels!!

8/10 Bueno

Mayra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean but certain areas were misssed
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alamosa, el 4 sept. 2023
Thank you for taking the time to complete our survey. Sharing your views helps us to gain valuable insight into guest’s views of the service we provide. We hope to see you again!!

8/10 Bueno

Carolyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice three night stay. Staff,room and breakfast were all very nice. Carpets could be cleaner and the internet was horrible. It dropped constantly which was so annoying.
Se hospedó 3 noches en agosto de 2023
Respuesta de Alamosa, el 31 ago. 2023
Thank you for choosing Hampton Alamosa for your lodging needs. I hope your overall stay was satisfactory. I do apologize for the internet issues. We have corresponded with Hilton to improve our connectivity, however our remote location limits our provider access choices. Hilton is working with us to help these issues to provide better speeds for our guests. This not only frustrates our guests, but myself and our staff as well. I again thank you for staying with us and hope you choose Hampton Alamosa for any future travel needs.

10/10 Excelente

BONNIE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This Hampton Inn is excellent. Clean, comfortable, quiet, and convenient.
Se hospedó 1 noche en agosto de 2023
Respuesta de Alamosa, el 28 ago. 2023
We are thrilled to hear you enjoyed your stay at Hampton by Hilton-Alamosa! I've forwarded your note to our staff supervisors so they can reward their team for providing stellar service. We are constantly monitoring the performance of our hotel and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We appreciate the time you have taken along with the effort made to share your comments with us is most appreciated. Feedback from our guests is vitally important in our mission to be the first choice of our area travelers. Thank you for your review and we look forward to seeing you the next time you're in Alamosa.