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Opiniones de La Quinta Inn by Wyndham Albuquerque Airport

2.5 out of 5
La Quinta Inn by Wyndham Albuquerque Airport
2116 Yale Blvd Se, Albuquerque, NM

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 288 de 1009 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 265 de 1009 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 172 de 1009 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 164 de 1009 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 120 de 1009 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.4/10

Servicios

6.4/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

alonso

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo bien
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 5 mar. 2024
Hello alonso,We are delighted to hear that you had a pleasant experience during your stay with us. We value your feedback and hope to welcome you back in the future for another enjoyable visit.

10/10 Excelente

Reveca

Le gustó: Condiciones de la propiedad
Na
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello Reveca,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excelente

Diana

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 10 oct. 2023
Hello Diana,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Excelente

LUIS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 12 jul. 2023
Hello LUIS,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excelente

Elisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ok
todo ok
Se hospedó 3 noches en junio de 2023
Respuesta de Manager, el 30 jun. 2023
Hello Elisa,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Bueno

Meritxell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 23 may. 2023
Hello Meritxell,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Terrible

Oralia

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Horrible !! pelos en el baño,la tasa no funciona jamas me quedaría otra vez
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 24 oct. 2022
Hello Oralia, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

6/10 Aceptable

Tania

Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 5 oct. 2022
Hello Tania, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excelente

Nestor

Se hospedó 1 noche en junio de 2022
Respuesta de Manager, el 14 jun. 2022
Hello Nestor, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

10/10 Excelente

Ben

Le gustó: Limpieza y servicio y personal
C
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager, el 10 jun. 2022
Hello Ben, On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Bueno

Judith vanessa

Se hospedó 2 noches en mayo de 2022
Respuesta de Manager, el 8 ago. 2022
Hello Judith vanessa, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

4/10 Malo

Miguel

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Camas y almohadas muy duras
Se hospedó 1 noche en marzo de 2022
Respuesta de Manager, el 31 mar. 2022
Hello Miguel,Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

8/10 Bueno

Martín

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Manager, el 5 ene. 2022
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

4/10 Malo

Yonatan

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2021
Respuesta de Manager, el 20 mar. 2022
Hello Yonatan, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

10/10 Excelente

Benito

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One hundred percent recommend it
One hundred percent recommend it
Se hospedó 1 noche en febrero de 2021
Respuesta de LQ Management, el 21 feb. 2021
Thanks for staying with us. We appreciate your feedback! We hope to see you soon.

8/10 Bueno

Elvia A

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno 👍
Fue buena la estancia segura
Se hospedó 1 noche en diciembre de 2020
Respuesta de LQ Management, el 2 ene. 2021
Thank you for taking the time to let us know how much you enjoyed your stay. We work extra hard to make sure our hotel is always safe. We look forward to seeing you again.

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de LQ Management , el 16 oct. 2020
Dear Guest, Thank you for your positive review!! We are happy to hear you were pleased with your stay! Thank you for choosing LA Quinta inn by Wyndham Albuquerque Airport and we hope to see you again soon! Stay safe! Sincerely, LQ Management

8/10 Bueno

Elisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

igor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good accomodations
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 4 may. 2024
Hello igor,We are delighted to hear that you enjoyed your stay with us. Our team strives to provide top-notch accommodations for all our guests. Your feedback is truly appreciated and we hope to welcome you back in the future.

2/10 Terrible

frederick

No le gustó: Limpieza, servicios, condiciones de la propiedad
Old and run down and room smells like mold
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello frederick,We appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide a comfortable stay for all our guests. Your concerns have been noted and will be shared with the management team for further review.

8/10 Bueno

Clement

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Coffee wasn't great. Everything else was.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Clement, We appreciate your feedback on the coffee and we're glad to hear that you enjoyed everything else during your stay. Our team will take note of your comment for future improvements. Thank you for choosing our hotel for your visit.

6/10 Aceptable

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My phone was disconnected for some reason, the walls were a bit thin, and the bathtub didn’t drain so I was standing in water during my showers. The staff was helpful in connecting my telephone. There is a Fudrucker’s in the parking lot and an Applebees across the street, and I didn’t have any issue having UberEats delivered. As a woman traveling alone, I felt safe staying here.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 2 may. 2024
Hello Nicole, We regret to hear about your inconveniences during your stay, such as the phone and drainage issues. We appreciate your acknowledgment of our helpful staff and are pleased that you felt safe during your stay. We strive to provide a comfortable and secure environment for all our guests. Thank you for sharing your experience with us.

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Jamie,Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

8/10 Bueno

GUY, Chicago

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stranded at the airport, I found La Quinta less than 3 minutes away. Accommodating, comfortable and with better dining choices than imagined less than 2 blocks away.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 28 abr. 2024
Hello GUY,We are delighted to hear that you found the proximity of our hotel convenient and enjoyed our comfortable accommodations. It's wonderful that you were pleasantly surprised by the dining options nearby. We appreciate your feedback and hope to welcome you back in the future.

2/10 Terrible

carl

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a really old property with dirty, ancient rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 26 abr. 2024
Hello carl,We appreciate your feedback and apologize that your experience did not meet your expectations. We strive to maintain our facilities to the highest standards and regret any disappointment caused. Your comments will be shared with the team to ensure improvements are made for future guests' satisfaction.

8/10 Bueno

lawrence

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
ok
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 2 may. 2024
Hello lawrence,We appreciate your feedback and regret to learn about your experience. Please do contact our management team directly to further discuss your concerns and provide valuable insights for our improvement. Thank you for bringing this to our attention.

2/10 Terrible

Grant

No le gustó: Limpieza y condiciones de la propiedad
The pool was extremely dirty and looked like it hadn't been cleaned in weeks and was completely unusable and there was no mention of that at all during check-in. Rooms were stuffy and marginally clean. Bathtub did not drain at first and it took quite a while to get it looked at. The toilets flushed very slow and you didn't know for a few if they were even going to flush.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Grant, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team consistently works to ensure our guests have a pleasant stay and we regret to hear of your disappointment. Rest assured, we will address your concerns with the relevant departments for further improvement. Thank you for bringing these issues to our attention.

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite and clean room. Older hotel going under a remodel now.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello David,We appreciate your feedback on our quiet and clean room. Our ongoing remodel aims to enhance our guests' experience. Feel free to reach out to our management with any additional comments or concerns.

6/10 Aceptable

Brian

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No comment
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Brian, We value all feedback and would like to learn more about your experience. Feel free to contact our management team directly to discuss any concerns you may have. Thank you for taking the time to share your thoughts with us.

4/10 Malo

Samuel

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn’t like being lock out the room several time.
Se hospedó 4 noches en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Samuel, We appreciate your feedback regarding the room key concerns experienced during your stay. Feel free to reach out to our management team to discuss this matter further.

10/10 Excelente

Austin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Austin,We truly appreciate you choosing our hotel for your stay! We hope you had a wonderful experience and look forward to welcoming you back in the future.

4/10 Malo

Raymond

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Room smelled like cigarettes despite being a non-smoking room, took the kids to the pool which was dirty, went back to the room so they could play in the tub instead. Drain was completely clogged. I pulled a large quantity of hair and gunk out of the drain. Gross.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Raymond, We appreciate you sharing this feedback with us. We encourage guests to reach out to our management team directly with any concerns about their stay. Your detailed experience will help us improve our services for all guests in the future.

10/10 Excelente

Clint

Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Clint,We are thrilled to hear you had an excellent stay at our hotel! We hope to welcome you back again soon for another fantastic experience!

10/10 Excelente

Clem

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Desk clerks are courteous and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 12 abr. 2024
Hello Clem,We appreciate your kind words about our desk clerks and their excellent service. It's always rewarding to hear that our staff members made a positive impact on your stay. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Bueno

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bueno por el precio
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 10 abr. 2024
Hello Manuel,Agradecemos que haya considerado nuestro hotel por su valor. Si tiene algún comentario adicional que le gustaría compartir, no dude en contactar a nuestro equipo de atención al cliente. ¡Esperamos que considere alojarse con nosotros nuevamente en el futuro!

2/10 Terrible

Patrick

No le gustó: Servicio y personal y condiciones de la propiedad
Not good quàity for the price
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Patrick, We appreciate your feedback and will share your comments with our team for further review. Our goal is to always improve our guest experience. Thank you for bringing this to our attention.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Lisa,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excelente

John

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello John,We are glad to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 Aceptable

Jeannette

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 18 abr. 2024
Hello Jeannette, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please feel free to contact us directly with any specific feedback from your stay so we can address it accordingly.

4/10 Malo

Tom

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
If I had known the property was under construction I wouldn’t have stayed there. Last night when I checked in the front desk person wasn’t there. I waiting for almost 15 minutes for them to show up. Then he didn’t apologize, he barely spoke English and was super slow. With the property under construction shouldn’t discounts be offered? I would think so since it was not a fully functioning facility
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Tom, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback regarding the construction and service at the front desk. Your comments have been noted for further improvement. For any compensation inquiries, please reach out to our management directly. Thank you for bringing this to our attention as we strive to enhance our guest experience.

4/10 Malo

Niesha

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Niesha, We apologize for any inconvenience you may have experienced during your stay. Please feel free to contact us directly to discuss any concerns you may have had so we can address them promptly. We value your feedback and aim to provide exceptional service to all our guests.

4/10 Malo

Susan

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This is has been a VERY reliable spot for a stay if you're catching an early flight out of ABQ. Right now (March 2024), the property is undergoing major renovation. Stay there, by all means, but make sure you get a room as far away from the Yale/Gibson intersection. Rooms on that side are VERY, VERY NOISY.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Susan, Thank you for sharing your feedback with us. We appreciate your loyalty as a guest. We recommend reaching out to our management for any specific room requests for a quieter stay. We strive to ensure all guests' comfort during their time with us.

6/10 Aceptable

Orson, NAVAJO

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Orson, We value your stay and aim to provide a memorable experience. Should you have any concerns, please reach out to us directly. We look forward to welcoming you back soon.

10/10 Excelente

Steve

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean room and courteous service
Se hospedó 5 noches en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Steve,We appreciate your positive feedback on the cleanliness of your room and the service provided by our staff. We strive to maintain a high standard of cleanliness and hospitality for all our guests to enjoy their stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

2/10 Terrible

CONNIE, Chino Hills

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was under construction!! Filthy dirty every where Said breakfast ands pool, which where all under construction. The lobby was a mess. We felt very unsafe!! Had to go spend more money for a decent place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello CONNIE, Thank you for sharing your feedback with us. We apologize for any inconvenience the renovations may have caused during your stay. Guest safety is a top priority for us, and we're sorry to hear you felt unsafe. We recommend reaching out to our management team to address your concerns further.

10/10 Excelente

Mark

Le gustó: Limpieza y servicio y personal
I liked the fact that the property was quiet all night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Mark,We are pleased to hear that you enjoyed the peaceful ambiance during your stay. Our team strives to ensure a comfortable experience for all our guests. Should you require any further assistance or have feedback to share, please feel free to contact us directly.

2/10 Terrible

Dina

No le gustó: Limpieza
We paid for the room online through expedia and there was no one at the front desk for over 45minutes when we arrived. Calls were not picked up. We finally had to give up and head across the street to another hotel as we had an early flight and needed to get to bed. Will not book this hotel again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Dina, We apologize for the inconvenience you experienced upon arrival. Please know that we take guest feedback seriously and will address this matter with our team to ensure better service in the future. Thank you for sharing your experience with us.

8/10 Bueno

Darrell

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 10 abr. 2024
Hello Darrell,We are delighted to hear you enjoyed your stay with us! Please feel free to reach out to us if you have any further comments or suggestions. We hope to welcome you back soon for another exceptional experience at our hotel.

10/10 Excelente

NORMAN

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 abr. 2024
Hello NORMAN,We are delighted to hear you had a wonderful stay with us! Should you have any additional insights you wish to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

4/10 Malo

sal

Viaje familiar
No le gustó: Condiciones de la propiedad
i requested queen size beds and instead got doubles
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello sal, We appreciate your feedback regarding the bed arrangement in your room. Should you have any specific preferences for your next stay, please feel free to contact our reservations team directly to ensure a more tailored experience for you. Your comfort is important to us.