Refrigerador, microondas, parrilla de estufa y lavavajillas

Opiniones de Sonesta Simply Suites Albuquerque

2 out of 5
Sonesta Simply Suites Albuquerque
3025 Menaul Blvd Ne, Albuquerque, NM

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 429 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 263 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 131 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 88 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 90 de 1001 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Keila

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto el lugar tiendas cerca , buena atwncion en recepcion , muy amables.
Se hospedó 10 noches en abril de 2024
Respuesta de Customer Service, el 18 abr. 2024
Keila, es maravilloso saber que tu estadía en Sonesta Simply Suites Albuquerque fue positiva. Estamos especialmente encantados de que haya encontrado nuestra ubicación conveniente y nuestro amable equipo de recepción. Apreciamos mucho sus comentarios y esperamos que su próxima estadía con nosotros sea aún más placentera.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La tranquilidad y la habitación muy cómoda
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Ana c

Se hospedó 2 noches en julio de 2022

2/10 Terrible

Silvia

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
El servicio
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Ilda Altamirano

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Victor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Está muy bien. Además es tranquilo y muy bien ubicado.
Se hospedó 3 noches en marzo de 2022

8/10 Bueno

Ilhuiyolitzin

Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Yuridia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2020

6/10 Aceptable

Anonimo

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
No limpiaron la habitación!! La señorita de servicio estaba dos habitaciones antes y nos vio entrar y salir Y aún así no hicieron la limpieza
Se hospedó 2 noches en marzo de 2020

10/10 Excelente

Daniel Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
stayed here before and will stay there again, comfortable beds
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 21 may. 2024
Daniel Thomas, thank you for your delightful feedback. The team at Sonesta Simply Suites Albuquerque is pleased to know you found the beds comfortable. We are looking forward to welcoming you back on your next visit!

6/10 Aceptable

Uriel

No le gustó: Limpieza y condiciones de la propiedad
Never went and clean my room
Se hospedó 5 noches en mayo de 2024
Respuesta de Customer Service, el 19 may. 2024
Uriel, thank you for your feedback. It appears our team may have missed servicing your room during your stay. We strive to provide consistent housekeeping and will address this concern. We hope to exceed your expectations during your next visit.

8/10 Bueno

Doris, Los Alamos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, clean and comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 14 may. 2024
Doris, we're thrilled you found your stay at Sonesta Simply Suites Albuquerque to your liking, highlighting the cleanliness and comfort of our accommodations. We strive to provide an enjoyable experience for all of our guests and your feedback fills us with great joy. We can't wait to welcome you back for another pleasant stay.

10/10 Excelente

Rev. Fr. James Scott

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would highly recommend. NOTE: THIS PROPERTY IS PET FRIENDLY!
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 5 may. 2024
James Scott, we're thrilled to know that you would highly recommend Sonesta Simply Suites Albuquerque to others. It puts a smile on our faces to hear that our policy of welcoming pets added to the enjoyment of your stay. It's our pleasure to make all our guests, both two-legged and four-legged, feel at home. Thank you for your commendations and we eagerly anticipate your next visit.

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet & clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 2 may. 2024
Donald, thank you for choosing Sonesta Simply Suites Albuquerque. We're pleased to hear that you appreciated the tranquillity and cleanliness of our establishment. We look forward to welcoming you back in the future.

10/10 Excelente

deanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like how it was quite and clean .I felt safe about leaving my out side and not have to worry about someone waking in to you vehicle
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Deanna, thank you for sharing your positive experience with Sonesta Simply Suites Albuquerque. We're thrilled that you appreciated the quiet, clean environment and felt secure during your stay. Your peace of mind is paramount to us and we're delighted we achieved this for you. We hope to welcome you back in the near future.

6/10 Aceptable

Matilda

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Industrial area around, sketchy, strange people, scratched, stained or dirty doors and furniture. Although very quiet and completely dark rooms if to use thick curtains. Very good for sleeping not for exploring. Comfortable parking.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Matilda, thank you for your candid feedback. Sonesta Simply Suites Albuquerque is indeed located in an industrial area, positioning us near various businesses. We're delighted you appreciated our tranquil rooms and ample parking. It's disheartening to hear that certain aspects did not meet your expectations. Rest assured, we continuous strive to improve our hospitality and provide our valued guests with a comfortable, clean and welcoming environment. Thanks again for your input, your comments are invaluable in this process.

4/10 Malo

Elsie

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 18 may. 2024
Elsie, thank you for sharing your feedback. Your experience is very important, and the team will look into your concerns to improve our services. We're committed to providing a better experience in the future.

8/10 Bueno

leslie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the fact that there was a kitchen in our room and they provided dishes and silverware for our use. On the downside, one of the side chairs they provided was damaged.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Leslie, it's great to know you appreciated the convenience of having a kitchen outfitted with necessary utensils in your room at Sonesta Simply Suites Albuquerque. As for the issue with the chair, we do apologize for any inconvenience this may have caused. We have taken note of your feedback and certain measures will be put in place to ensure all our furnishings are in the best condition. We hope to see you back soon.

10/10 Excelente

Gabriela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent place to stay!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Gabriela, thank you for sharing such positive feedback about Sonesta Simply Suites Albuquerque. The team is thrilled to note that you deemed us an excellent choice — this is what we strive for every day. We can't wait to welcome you back again soon.

8/10 Bueno

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Convenient location.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 13 abr. 2024
Donald, it's great to hear that you found Sonesta Simply Suites Albuquerque's location beneficial for your stay. We hope to welcome you back soon for another enjoyable experience.

4/10 Malo

Carlos

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Carlos, we noticed you've rated us with a 2-star score on Expedia. It seems you didn't have the experience we aim to provide. We'd certainly appreciate the opportunity to learn and understand any specific factors that led to your dissatisfaction. We would be grateful if you could detail your concerns so we can strive to improve for you and future guests. Thank you.

10/10 Excelente

Krystal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 21 noches en marzo de 2024
Respuesta de Customer Service, el 29 mar. 2024
Krystal, we're glad to know you had a pleasurable stay at Sonesta Simply Suites Albuquerque. On behalf of our team members, thank you for the excellent rating. We're eagerly looking to your next visit.

6/10 Aceptable

Alise, Sun City

Viaje en pareja
Le gustó: Servicio y personal
The room was nice and clean. The bed was very comfortable. The area around the hotel had a homeless encampment. There was security presence at and around the hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Alise, it's heartening to learn that you found the room to your liking, and appreciated its cleanliness and the comfortable bed. Regarding your concern about the area, we have taken note and appreciate your acknowledgement of the security measures provided. We strive to make our guests feel secure, and your comments contribute significantly to our ongoing efforts.

6/10 Aceptable

Alise, Sun City

Viaje en pareja
The first room they gave us, had a very strange odor… As though someone had burned cooking oil in the room. We opened windows ran fans, and the odor was still strong. Two hours later. Consequently, we changed rooms. The second room also had a different odor, but not the room helped. However, this room had a towel rack coming off of the wall, and roach traps on the floor in the bathroom and behind a chair next to the bed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Alise, it's concerning to hear about the not-so-pleasant incidents you experienced regarding room odors and condition. While we strive for room freshness and prime condition, it seems we may have fallen short during your visit. Rest assured, the details mentioned have been shared with our team members to ensure a more enjoyable experience for you and every guest in the future. We appreciate your patience and understanding, and we hope to have another opportunity to welcome you back for a better stay.

2/10 Terrible

ABBIGAYLE

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
Abbigayle, it's disappointing to see that you didn't have the experience we strive for. We would greatly appreciate more details about your stay, so we have the opportunity to understand and address your concerns. We value your feedback and hope for the chance to provide a higher standard of service in the future.

10/10 Excelente

lyette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
C’est un très bon endroit pour faire u. Séjour de quelques jours. La chambre est propre, très bien organisée.
Se hospedó 7 noches en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Layette, c'est merveilleux d'apprendre que vous avez trouvé le Sonesta Simply Suites Albuquerque un endroit idéal pour un séjour prolongé. Nous sommes ravis que vous ayez trouvé la pièce propre et bien organisée. Nous apprécions vos commentaires et espérons être à nouveau votre choix lorsque vos voyages vous ramèneront dans la région.

8/10 Bueno

Glen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The area or parking lot is well lid and fenced in.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Glen, thank you for sharing your positive impressions of Sonesta Simply Suites Albuquerque. We're delighted that our well-illuminated and secure parking facility met your expectations. We hope that you'll choose to stay with us again in the future.

8/10 Bueno

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Convenient access to other parts of the city... centrally located. Staff is always friendly. Rooms are always clean but smell a bit musty... bring your own air freshener.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Donald, thank you for taking the time to share your experience. We're delighted to hear that Sonesta Simply Suites Albuquerque appeals to you with its central location and consistently friendly team members. We've taken note of your observation about the room's scent, and we're committed to refining our cleaning procedures to offer an even more enjoyable stay in the future. We appreciate you recommending personal air fresheners and will also see how we can improve in this aspect. We're eagerly awaiting your next stay with us.

8/10 Bueno

Clorinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 23 mar. 2024
Clorinda, thank you for choosing Sonesta Simply Suites Albuquerque as your choice of stay and for rating your recent experience. We appreciate your feedback and are glad you had a satisfying time with us. We look forward to welcoming you again during your future visits.

6/10 Aceptable

Zelda

Viaje familiar
Le gustó: Condiciones de la propiedad
We originally requested a hadicapped room, upon arrival none was available. We had to drive a few miles away to get food. The room was clean but the bed was entirely too soft.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Zelda, your feedback is valuable for us. It's unfortunate that the accessibility needs weren't perfectly met on this occasion. Our team always works diligently to accommodate all requests for our guests. We are sorry to hear about your experience with nearby dining and the comfort of your bed. We thank you for acknowledging the cleanliness of our rooms and we'll strive to improve for your next visit.

10/10 Excelente

Janet

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean comfortable rooms and love thst its dog. Friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 16 mar. 2024
Janet, it's wonderful to hear that you found our rooms at Sonesta Simply Suites Albuquerque to be clean and comfortable. We're delighted that our pet-friendly policy enhanced your stay. We strive to create an enjoyable environment for all our guests, including the four-legged ones. Thank you for your review! We hope to welcome you back soon.

6/10 Aceptable

Amber

Le gustó: Servicio y personal y servicios
Staff was amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Amber, we're thrilled to hear that our wonderful team members left such a positive impression on you. At Sonesta Simply Suites Albuquerque, we prioritize our guests' experiences and are happy to have met your expectations. Looking forward to welcoming you back on your next visit.

4/10 Malo

Lauren

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
First of all, the smelll… terrible… hallways were filthy and unvaccuumed. The front desk looked cluttered. After I paid 97.00 which is well above what this hotel is worth through Expedia, they had the audacity to charge me another 100.00 security deposit.. furious and will never stay here again!
Respuesta de Customer Service, el 10 mar. 2024
Lauren, your remarks are taken seriously and we regret that your experience did not meet your expectations. It seems there were concerns about the cleanliness in the common areas and the appearance of the front desk. Please know that maintaining a high standard of hygiene is crucial to us. Additionally, we understand your frustration regarding the security deposit. This is standard practice in hospitality to safeguard against damages, but it should have been more clearly communicated to you. Your comments have been shared with our team members to proactively enhance our guest experience. We hope for another chance to make a better impression in the future.

8/10 Bueno

Albert

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Positives: 1. Very roomy 2. Very clean 3. Reasonably priced 4. Great check-in experience Negatives: 1. Furniture and amenities a little aging and worn. Overall, a great stay, especially for longer-term stays.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 4 mar. 2024
Albert, we're pleased to hear that you found the Sonesta Simply Suites Albuquerque to be spacious, immaculate, and reasonably priced. Your positive check-in experience sheds light on our dedication to efficient service. In response to your comment regarding the furnishings and amenities, we're continually looking into ways of enhancing our guest experience. We appreciate your constructive feedback and look forward to offering you an even better stay next time, particularly for extended visits.

8/10 Bueno

Tina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 11 feb. 2024
Tina, thank you for your high rating. It seems Sonesta Simply Suites Albuquerque was able to meet your expectations. We hope to serve you again soon on your future travel endeavors.

8/10 Bueno

Elmer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 10 feb. 2024
Thank you for the 4-star rating, Elmer!It's great your time at Sonesta Simply Suites Albuquerque was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

6/10 Aceptable

Lesley Eugene

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en enero de 2024
Respuesta de Customer Service, el 8 feb. 2024
We appreciate you leaving your feedback with us, Lesley.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 1 feb. 2024
Joseph, thank you for your perfect score! At Sonesta Simply Suites Albuquerque, we aim to provide a high-quality experience to each of our guests. It's wonderful to know we hit the mark. Please don't hesitate to visit us again soon!

8/10 Bueno

DONALD W

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 31 ene. 2024
Donald, it's fantastic to know you had a satisfying stay at Sonesta Simply Suites Albuquerque. We look forward to your next visit for another tremendous experience. Thank you for your rating!

8/10 Bueno

Christopher

Viaje en pareja
Le gustó: Limpieza y servicios
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service, el 24 ene. 2024
Christopher, thank you for the rating you've given to the Sonesta Simply Suites Albuquerque. It's wonderful to hear that you had a satisfying experience with us. We look forward to your next visit.

6/10 Aceptable

Tianna

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 17 ene. 2024
Tianna, we appreciate you taking the time to rate your stay. It seems we didn't exceed your expectations completely, and for that, we apologize. We strive to provide an excellent stay for all our guests, so your feedback is valuable. We hope you'll consider staying with us again so we can deliver the excellent experience you deserve.

10/10 Excelente

mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 13 ene. 2024
Mary, it's delightful to know your stay at Sonesta Simply Suites Albuquerque met your expectations. We hope to have you with us again in the near future.

8/10 Bueno

Oscar

Le gustó: Limpieza
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Oscar, it's terrific to see that your stay at Sonesta Simply Suites Albuquerque left a positive impact. We're thrilled to have met your expectations and we hope to continue doing so in the future. Come back to visit us soon!

10/10 Excelente

Tiffany

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 25 ene. 2024
Thanks for sharing this perfect rating, Tiffany!We're thrilled to hear you enjoyed your stay at Sonesta Simply Suites Albuquerque! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excelente

ERNESTO R.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 13 ene. 2024
Ernesto, thank you for your top rating of Sonesta Simply Suites Albuquerque. It's encouraging to know you had a great experience, which we strive to give all our guests. We look forward to welcoming you back on your next journey to Albuquerque.

10/10 Excelente

Tiffany

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 24 ene. 2024
Tiffany, thank you for choosing Sonesta Simply Suites Albuquerque and taking the time to leave a rating. We're thrilled to know you enjoyed your stay and we hope to see you again soon for another exceptional experience.

6/10 Aceptable

Earleen

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 9 ene. 2024
Earleen, we noticed you left a rating for your recent stay. As we're always looking to improve guest experiences, we appreciate your feedback. Thank you. We look forward to having another chance to better serve you next time.

8/10 Bueno

John

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 1 ene. 2024
Thanks for the 4/5 rating, John!We're thrilled you enjoyed your time at Sonesta Simply Suites Albuquerque so much! We look forward to sharing an even better experience with you soon.

6/10 Aceptable

Jorge

Le gustó: Servicio y personal
Good Location
The place was well located at the heart of ABQ, close to many shops, malls, and restaurants. The appliances in the room worked just fine, but the room wasn't as clean as one would hope for. The bathroom was wheelchair accessible, but there was no shower chair; the office was kind enough to offer a solution by bringing a lawn chair from their storage, but it did not fit in the tub, putting a pretty big strain on the stay.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 18 dic. 2023
Jorge, your feedback is much appreciated. It is pleasing to hear you found our location convenient and of benefit for your visit. However, it's unfortunate that certain aspects of your stay didn't meet your expectations. We understand the importance of the cleanliness of our rooms and we also admit the significance of suitable amenities for differently-abled guests. Rest assured, your feedback regarding the wheelchair-accessible bathroom and temporary solution offered by our office has been noted, and we will strive for a more convenient solution in the future. We hope to get another chance to serve you better in the future.