Arrived before check-in time and met by Des who allowed us to leave bags with hotel to go off and explore. Very friendly man and made us feel welcome. Hotel had everything we needed, tea and coffee in room. Double room with a king size bed. En suite was a bit small but didn't bother us as long as clean. Towels changed and bed made daily. Good restaurant and friendly staff, always had time for a chat. 5 mins walk from Balloch St and bus stops. Sweeneys Loch cruises 5 minutes walk . We had no car so very easy to use local public transport. Plenty of restaurants/pubs in the area - a big Co-op too if you need bits. We were at the front of the hotel and whilst on a main road, it wasn't that busy or too noisy for sleeping. We went in May ( to avoid midges ) so may be busier in the summer months . May was a good time of the year to go, no crowds . Would certainly recommend this hotel when visiting Loch Lomond and the surrounding area.