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Opiniones de Holiday Inn Amritsar Ranjit Avenue, an IHG Hotel

4 out of 5
Holiday Inn Amritsar Ranjit Avenue, an IHG Hotel
Block B, District Shopping Centre, Ranjit Avenue, Amritsar, Punjab

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 74 de 185 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 64 de 185 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 20 de 185 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 185 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 185 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cinthya Rebeca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En general el hotel esta muy bien y el personal es muy amable. La tetera de nuestra habitación tenía agua cuando llegamos, es decir que no la lavaron de los huéspedes anteriores y cuando hicieron nuestro housekeeping no nos dejaron tapete para el baño ni más café.

10/10 Excelente

Sehnazbir

Se hospedó 1 noche en abril de 2024
Respuesta de Abhishek Srivastava - Asst. Channel Sales Manager, el 8 may. 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Abhishek SrivastavaAsst. Channel Sales Manager

10/10 Excelente

Gurpinder Singh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very
Se hospedó 2 noches en marzo de 2024
Respuesta de Shiv , el 12 mar. 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

2/10 Terrible

Atul, Bothell

Viaje familiar
No le gustó: Condiciones de la propiedad
Dirty pillows. Piece of plastic was in cookies.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shiv, el 15 mar. 2024
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm Regards,Duty Manager.

10/10 Excelente

Manpreet

Se hospedó 1 noche en febrero de 2024
Respuesta de Shiv, el 22 mar. 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

2/10 Terrible

Ruhi

Se hospedó 1 noche en febrero de 2024
Respuesta de Shiv, el 5 feb. 2024
Dear Guest,Greetings!Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Warm Regards,Marketing Executive.

8/10 Bueno

Amar

Se hospedó 2 noches en enero de 2024
Respuesta de Shiv, el 22 mar. 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

10/10 Excelente

Amar

Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent location
Se hospedó 5 noches en enero de 2024
Respuesta de Shiv, el 5 feb. 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm Regards,Marketing Executive.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
Family stay comments
Flooring squeaky and coming off. Mattress was too old and beat. King size bed is almost the size of international queen size. Lack of coordination and system updating leading to inconvenience and confusion while checking out. No bill was given when payment was made. Staff was courteous though, I might say. Condensation on window was too much causing bad smell in room. The experience was just not what was expected from holiday inn.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Shiv, el 20 ene. 2024
Dear Guest,Greetings!Thank you so much for taking the time to share your review!We truly regret the service lapse and completely understand how frustrating this must have been. This is to assure you that corrective measure have already been put in place and necessary steps have been taken to negate the reoccurrence.Feedback like yours gives us the opportunity to train ourselves better and make continuous changes for enhancement of guest experience.Request you to not judge our services on bases on this experience, and would love to have you back to give us another opportunity to serve you and experience the true Holiday Inn experience.Warm regards,Marketing Executive.

10/10 Excelente

Janak Raj Kataria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shiv, el 20 ene. 2024
Dear Guest,Greetings!Thanks for taking time to review us. Your kind words about your stay experience are much appreciated. We are delighted to know you like our hospitality. Our colleagues have been thanked for their empathic service.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Aceptable

Ashish

Se hospedó 1 noche en noviembre de 2023
Respuesta de Shiv, el 20 nov. 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Excelente

SINGH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
ALL OVER EVERY THINGS FINE
Se hospedó 6 noches en octubre de 2023
Respuesta de Shiv, el 20 nov. 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Excelente

amrit

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service
Se hospedó 1 noche en octubre de 2023
Respuesta de Shiv, el 17 oct. 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Excelente

Vinayak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Courteous staff, good ambience. Located is a niche area.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Shiv, el 7 sept. 2023
Dear Guest,Greetings!Thank you so much for taking the time to review us!Your kind words about your stay are much appreciated. Your appreciation for our colleagues' empathic service means a lot and motivates us to enhance guest experience. We are delighted to know you like our ambiance, location, and hospitality. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Aceptable

Rupinder, Olathe

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Property requires serious upgrades, bedding had stains and not clean. Bathroom had blinds in shower to block view from room and had mold on blinds. Bath towels need to be replaced as looks all worn out. Sofa in room is worn out. Holiday Inn I booked as I always had great experience in US but this property disappointed. Staff was friendly and breakfast was good. I will not chose this as cleanliness is topmost priority.
Se hospedó 1 noche en junio de 2023
Respuesta de Shiv, el 30 jun. 2023
Dear Guest,Greetings!Thanks for taking time to review us and appreciating our colleagues for their empathic service. Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm Regards,Marketing Executive.

10/10 Excelente

Narendra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en junio de 2023
Respuesta de Shiv, el 30 jun. 2023
Dear Guest,Greetings!Thanks for taking time to review us. Your kind words about your stay are much appreciated.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

10/10 Excelente

Princedeep

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thx
Se hospedó 1 noche en abril de 2023
Respuesta de Shiv, el 3 jun. 2023
Dear Guest,Greetings!Thanks for your valuable feedback. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Aceptable

Aarushi

Se hospedó 2 noches en abril de 2023
Respuesta de Shiv, el 3 jun. 2023
Dear Guest,Greetings!Thanks for your kind rating. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

10/10 Excelente

Harbarinder

Se hospedó 2 noches en marzo de 2023
Respuesta de Shiv, el 28 abr. 2023
Dear Guest,Greetings!Thanks for your kind rating.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

4/10 Malo

Ratna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Internet connection was constantly breaking up so that I could not do my work. Fridge in the room was not working it was replaced the second day. Sink was clogging and took two days to repair. Number of towels provided was insufficient, had to call to have additional. For the amount of money we payed in comparison to others in the hotel, our entire experience (including the view) was sub optimal.
Se hospedó 3 noches en marzo de 2023
Respuesta de Shiv, el 28 abr. 2023
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm regards,Duty Manager.

6/10 Aceptable

Amanpreet

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Dalvinder

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2023

6/10 Aceptable

ARVIND

Se hospedó 5 noches en enero de 2023

4/10 Malo

Sharmila, Harrow

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel in need of modernisation. Rooms were very dated as was the bed, bedding and towels. Corridor carpets were very dirty. Breakfast, although a good spread, was tasteless and most of the food was bland and cold. The staff however, were as good if not better than a 5 star hotel. They were extremely attentive and when things did not work in our room ( which was often the case) someone came to resolve the issue almost immediately. Location is also very good.

4/10 Malo

Sanjeev

Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Harmeet

Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Vikram Partap

Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Harpal

Se hospedó 2 noches en octubre de 2022

2/10 Terrible

Kulwant

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Staff very helpful and friendly
Se hospedó 4 noches en octubre de 2022

8/10 Bueno

sudhir

Se hospedó 3 noches en septiembre de 2022

6/10 Aceptable

Gil

Viaje familiar
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
The rooms are very old and in a bad condition. We had to ask several times to clean our rooms. Breakfast was great and varied.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Gurpreet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good no complaints
Se hospedó 2 noches en agosto de 2022

2/10 Terrible

Evie

Viaje familiar
No le gustó: Servicio y personal
This was truly one of the worst experiences of my life. Mr. SANDEEP the duty manager called my room and yelled at me . He wanted to charge me 40 dollars additional for breakfast that was supposed to be included. He should not be allowed to work in the hotel industry.
Se hospedó 7 noches en julio de 2022

2/10 Terrible

Harshminder

Se hospedó 1 noche en abril de 2022
Respuesta de Duty Manager, el 27 abr. 2022
Dear Guest, Greetings!! Thank you for sharing your valuable feedback Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity. Looking forward to hearing from you at your earliest convenience.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022
Respuesta de Duty Manager, el 27 abr. 2022
Dear Guest, Greetings! Thank you for taking the time out to review us. Your kind words are much appreciated. Your review matters to us and we are thrilled to learn of your experience. We look forward to welcoming you again.

8/10 Bueno

Himanshu

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

ERIC

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pleasant stay
Pleasant stay , wud surely recommend to all
Se hospedó 4 noches en marzo de 2022
Respuesta de Duty Manager, el 27 abr. 2022
Dear Guest, Geetings! Thank you for taking the time out to review us. Your kind words are much appreciated. Your review matters to us and we are thrilled to learn of your experience. We look forward to welcoming you again.

10/10 Excelente

neetu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
GOOD AMBIENCE
Se hospedó 1 noche en febrero de 2022
Respuesta de Duty Manager, el 2 mar. 2022
Dear Ms. Neetu, Greetings !! Thank you for sharing your experience with us. We look forward to welcoming you back soon! Warm Regards, Duty Manager

2/10 Terrible

Rajiv

Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Amar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food and service very good!
Se hospedó 7 noches en septiembre de 2021
Respuesta de Duty Manager, el 26 oct. 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

8/10 Bueno

Akanksha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff especially the house keeping staff is excellent and the front desk fulfills your request within minutes. Overall everyone is very respectful and friendly. Very comfortable stay at this hotel. Will definitely book here again in the future.
Se hospedó 2 noches en octubre de 2021
Respuesta de Duty Manager, el 26 oct. 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

2/10 Terrible

Abhishek

Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Sahil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was quite comfortable stay, property is located at very posh area. View from balcony of room is great.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Duty Manager, el 26 oct. 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

10/10 Excelente

Lovepreet

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

rahat

Se hospedó 2 noches en septiembre de 2021
Respuesta de Duty Manager, el 26 oct. 2021
Dear Guest, Greetings !! Thank you for the rating. Please let us know the scope of improvement wherein we could have received higher rating from you. Warm Regards, Duty Manager

10/10 Excelente

Pardeep

Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean hotel, excellent staff. Sagar at reception is extremely helpful. Definitely will stay again when next in Amritsar.
Se hospedó 2 noches en marzo de 2021
Respuesta de Team Holiday Inn Amritsar, el 5 abr. 2021
Dear Guest, Greetings !! Thank you for sharing your experience with us. At Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards Team Holiday Inn Amritsar

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2021
Respuesta de Team Holiday Inn Amritsar, el 12 mar. 2021
Dear Guest, Greetings !! Thank you for sharing your breakfast experience with us. At Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards

10/10 Excelente

Vineet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Stay experience
The hotel is amazingly clean and comfortable. We haf some issue with the cooling of the room but the service guy was quick in fixing it. The location is good and is close to the city. The breakfast is great and overall our experience with holiday Inn was not less than super perfect.
Se hospedó 4 noches en enero de 2021
Respuesta de Team Holiday Inn Amritsar, el 12 mar. 2021
Dear Mr.Vineet, Greetings !! Thank you for the amazing review. We are delighted you had an amazing time staying at Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards Team Holiday Inn Amritsar