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Opiniones de Hampton Inn Ann Arbor-South

2.5 out of 5
Hampton Inn Ann Arbor-South
925 Victors Way, Ann Arbor, MI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 433 de 940 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 334 de 940 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 103 de 940 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 940 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 940 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2019

4/10 Malo

Cliente verificado

Le gustó: Servicios
No le gustó: Limpieza y servicio y personal
I only spent two nights there. The first day, housekeeping did not clean my room or made the bed either. However, they entered my room, had coffee, and threw the empty cup in the trash can. This is a first EVER ANYWHERE. Totally unacceptable. Sorry.
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Rolando Díaz, Guatemala

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cerca del Briarwood Mall
Pase un buen tiempo en este hotel, a 10minutos del centro de Anna Arbor, el Briarwood Mall lo visite a pie

10/10 Excelente

Lucia, Overland Park

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quielt
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Nicole

Le gustó: Servicio y personal
The room had a lot of patches in the ceiling that were not complete
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Uchebundu

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

sujin

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Robyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would definitely stay here again. Had everything we needed - was clean and updated and quiet and comfortable.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Patricia

Le gustó: Limpieza y servicio y personal
This property is in a great location. The hallway carpeting is very strange with the taped sections throughout. Very odd and maybe unsafe as a trip hazard.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Nancy, Monroe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really liked this hotel. Cristian checked us in and was efficient and friendly. The only complaint I have is the carpet on the first floor is taped and rucked up. Just part of the age and a need for a refresh. Other than that, an excellent stay.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Brenda

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Sarah

Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Mary

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always stay here when we come to town to visit family. They allow dogs and are super clean, plus the free breakfast can't be beat.
Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Li Fang

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jennifer

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Black duct tape in the hallway holding carpet down. Facility was clean, but needs some updates.
Se hospedó 1 noche en febrero de 2024
Respuesta de Samantha Kimerling, Assistant General Manager, el 22 feb. 2024
Thank you, Jennifer for taking the time to give us feedback about your stay! We are happy to share that we are scheduled to start a full building renovation starting here soon in 2024, the first part of this renovation will be replacing the hallway carpets. We apologize for any inconvenience and hope to see you back again in the near future. Thank you again, have a great day!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Samantha Kimerling, Assistant General Manager, el 22 feb. 2024
Thank you for taking the time to give us feedback about your stay! We greatly appreciate it and hope to see you back again soon, have a wonderful day!

8/10 Bueno

Milad

Se hospedó 1 noche en diciembre de 2023
Respuesta de JR, el 8 ene. 2024
Thank you so much for your feedback, we greatly appreciate it and glad you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day!Sincerely,Jeremiah RobertsOperations SupervisorARBVW

8/10 Bueno

Jerry

Se hospedó 1 noche en diciembre de 2023
Respuesta de JR, el 8 ene. 2024
Thank you so much for your feedback, we greatly appreciate it and glad you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day!Sincerely,Jeremiah RobertsOperations SupervisorARBVW

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stat as always! Room was very clean! Service was excellent!
Se hospedó 1 noche en diciembre de 2023
Respuesta de JR, el 9 ene. 2024
Thank you so much for your feedback, we greatly appreciate it and glad you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day!Sincerely,Jeremiah RobertsOperations SupervisorARBVW

10/10 Excelente

Sylvia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de JR, el 8 ene. 2024
Thank you so much for your feedback, we greatly appreciate it and glad you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day!Sincerely,Jeremiah RobertsOperations SupervisorARBVW

4/10 Malo

Jeffrey, Lancaster

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Hallway carpet was wrinkled and duct taped everywhere. It could be a trip hazard. Our Clorox wipes were very dirty after we wiped everything done. Found long hairs in bed, sink and bath tub.
Se hospedó 1 noche en noviembre de 2023
Respuesta de JR, el 9 ene. 2024
Thank you so much for your feedback, we greatly appreciate it. We do apologize for the inconvenience you faced regarding our property exterior state and your room the issues are being addressed. We are happy to announce our hotel is currently under a new management company and we are looking forward to new updates to the property in the near future. We do hope to see you again soon so we may provide you the best stay possible.. Have a wonderful day!Sincerely,Jeremiah RobertsOperations SupervisorARBVW

10/10 Excelente

Joseph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe
Se hospedó 3 noches en noviembre de 2023
Respuesta de JR, el 9 ene. 2024
Thank you so much for your feedback, we greatly appreciate it and glad you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day!Sincerely,Jeremiah RobertsOperations SupervisorARBVW

6/10 Aceptable

John

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Its a good low budget hotel. You are a 10 minute lyft ride to downtown. So it is a bit out there. Rooms are stuffy, and it feels not dirty, but not clean. (If that makes sense)
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Robert

Se hospedó 1 noche en octubre de 2023
Respuesta de JR, el 9 ene. 2024
Thank you so much for your feedback, we greatly appreciate it. We hope to see you again soon. Have a wonderful day!Sincerely,Jeremiah RobertsOperations SupervisorARBVW

10/10 Excelente

Betty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
Great stay thank you!
Se hospedó 2 noches en octubre de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 11 oct. 2023
Thank you, Wendy, for taking the time to give us feedback about your stay! We hope to see you back again soon, have a wonderful day!

6/10 Aceptable

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was nothing wrong with this property. My only criticism would be the pillows provided need to be upgraded. I would suggest bringing your own. The mattresses are very firm if that matters to you.
Se hospedó 3 noches en octubre de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 11 oct. 2023
Thank you, Matthew, for taking the time to give us feedback about your stay! I will pass along your message about our pillows to be further looked into. We hope to see you back again soon, have a wonderful day!

10/10 Excelente

charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A+
Great staff & room
Se hospedó 1 noche en octubre de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 11 oct. 2023
Thank you, Charles, for taking the time to give us feedback about your stay! We appreciate it and hope to see you back again soon, have a wonderful day!

8/10 Bueno

Mr Michael L

Se hospedó 1 noche en septiembre de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 12 sept. 2023
Thank you, Mr. Machael, for taking the time to give us feedback about your stay! We're happy to share that we've recently been taken over by a new management company and renovations are coming soon! We hope to see you back again soon, have a great day!

10/10 Excelente

Louise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk clerk upbeat and efficient . I am pleased with my room .
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Heather

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios
The staff are nice, but this hotel is very dated and needs to be cleaned thoroughly. I don't recommend it.
Se hospedó 1 noche en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 2 sept. 2023
Thank you, Heather, for taking the time to give us feedback about your stay! We're happy to share that we've recently been taken over by a new management company and room, hallway, and lobby renovations are coming soon! We hope to see you back again soon, have a great day!

8/10 Bueno

Eleanor

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 31 ago. 2023
Thank you, Eleanor, for taking the time to give us feedback about your stay! We appreciate it and hope to see you back again soon, have a great day!

8/10 Bueno

wilson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good location. Stayed in the first floor just beside the swimming pool so it was noisy.
Se hospedó 3 noches en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 31 ago. 2023
Thank you, Wilson, for taking the time to give us feedback about your stay! Next time ask us for a higher floor away from elevators and we'll be sure to get you into a quiet room! We hope to see you back again soon, have a wonderful day!

10/10 Excelente

Rick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very friendly and knowledgeable about UofM. That was great for a family dropping off their freshman daughter.
Se hospedó 3 noches en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 31 ago. 2023
Thank you, Rick, for taking the time to give us feedback about your stay! We greatly appreciate it and hope to see you back again soon, have a wonderful day!

10/10 Excelente

Conley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient to get to U Mich
Se hospedó 1 noche en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 31 ago. 2023
Thank you, Conley, for taking the time to give us feedback about your stay! We greatly appreciate it and hope to see you back again soon, have a great day!

4/10 Malo

Bruce

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The staff was courteous and the facility had excellent water pressure. In the public areas the carpet was bubbled as though miss-cut or water damaged. In the room the AC was very noisy and dripped enough condensation water to soak the floor drench a couple of towels we placed down.
Se hospedó 3 noches en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 27 ago. 2023
Thank you for taking the time to give us feedback about your stay! The issues you faced during your stay are being addressed, we're happy to share that we've recently been taken over by a new management company and room, hallway (including all of the carpet), and lobby rennovations are coming soon! We hope to see you back again soon, have a great day!

8/10 Bueno

Jayalaxmi

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 3 noches en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 27 ago. 2023
Thank you for taking the time to give us feedback about your stay! We appreciate it and hope to see you back again soon, have a great day!

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, clean, and fast upon checking in
Se hospedó 1 noche en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 27 ago. 2023
Thank you for taking the time to give us feedback about your stay! We appreciate it and hope to see you back again soon, have a great day!

10/10 Excelente

Sylvia, Signal Mountain

Se hospedó 1 noche en agosto de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 2 sept. 2023
Thank you, Sylvia, for taking the time to give us feedback about your stay! We greatly appreciate it and hope to see you back again the next time you visit Ann Arbor, have a great day!

8/10 Bueno

Paul

Se hospedó 3 noches en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 27 ago. 2023
Thank you for taking the time to give us feedback about your stay! We appreciate it and hope to see you back again soon, have a great day!

10/10 Excelente

Mandy

Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 27 ago. 2023
Thank you for taking the time to give us feedback about your stay! We appreciate it and hope to see you back again soon, have a great day!

8/10 Bueno

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was convenient, and a pleasant place to stay. We were going to the Ann Arbor Art Fair, and appreciated the hot breakfast. And, it was convenient to be able to get to Briarwood mall early in the morning, to catch a shuttle bus into AA for the Art Fair. 😊
Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 27 ago. 2023
Thank you for taking the time to give us feedback about your stay! We appreciate it and hope to see you back the next time you visit Ann Arbor, have a great day!

8/10 Bueno

David

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The pet fee charged of $75 seems excessive. Apart from that, the stay was pleasant and the staff were courteous and helpful
Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 23 jul. 2023
Thank you, David, for taking the time to give us feedback about your stay! The pet fee is required due to the extra cleaning that needs to be done after a pet has stayed in the room however, I will pass your feedback along. We hope to see you back again soon, have a wonderful day!

8/10 Bueno

Sunil

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Clean and adequate
Clean, good location. Ample parking and served our needs very well.
Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 23 jul. 2023
Thank you, Sunil, for taking the time to give us feedback about your stay! We hope to see you back again soon, have a wonderful day!

10/10 Excelente

Melanie, columbia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel, quiet and clean. Nice pool, free breakfast. Convenient location.
Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 23 jul. 2023
Thank you, Melanie, for taking the time to give us feedback about your stay! We hope to see you back again soon, have a wonderful day!

10/10 Excelente

Kristin

Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 23 jul. 2023
Thank you, Kristin, for taking the time to give us feedback about your stay! We hope to see you back again soon, have a wonderful day!

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 23 jul. 2023
Thank you, Elizabeth, for taking the time to give us feedback about your stay! We hope to see you back again soon, have a wonderful day!

10/10 Excelente

Robert, Dover

Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 27 ago. 2023
Thank you for taking the time to give us feedback about your stay! We appreciate it and hope to see you back again the next time you visit Ann Arbor, have a great day!

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Samantha Kimerling, Assistant General Manager, el 8 jul. 2023
Thank you, Joseph, for taking the time to give us feedback about your stay! We greatly appreciate it and hope to see you back again soon, have a wonderful day!