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Opiniones de Days Inn by Wyndham Ardmore

2 out of 5
Days Inn by Wyndham Ardmore
2614 W Broadway St, Ardmore, OK

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 75 de 471 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 111 de 471 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 101 de 471 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 77 de 471 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 107 de 471 opiniones" "

6.0/10

Limpieza

7.0/10

Servicio y personal

6.0/10

Servicios

5.8/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Antonio

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las toallas no avía la tele no servía no avía jabón para bañarse las sábanas estaban sucias muy mal la verdad no vuelvo
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 13 ene. 2024
Hello Antonio,We apologize for any inconveniences you experienced during your stay. We appreciate your feedback and will address these concerns with our team to ensure a better experience for future guests. Please feel free to contact our management directly for further assistance.

10/10 Excelente

Maribel

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Casi perfecto
La recepcionista amable, en un minuto fue el check in, y al dejar la instancia igual muy gentil. La habitación cómoda, agradable el sitio, el inodoro con sarro, la cortina con moho.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Juan

Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Brenda piden a

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

jeff

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property ,of course, is not great, but well worth $50 a night. You get what you pay for. They do have sausage, eggs and waffles for breakfast!
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 11 may. 2024
Hello jeff,We appreciate you taking the time to share your feedback. We're glad you enjoyed the breakfast offerings during your stay. We strive to provide a comfortable experience for all our guests at a competitive rate.

10/10 Excelente

Carolina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is really nice
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 2 may. 2024
Hello Carolina,Thank you for recognizing our friendly team members! We strive to provide exceptional service to all our guests to ensure a pleasant stay. Your kind words will be shared with our staff to motivate them further. We look forward to welcoming you back in the future.

8/10 Bueno

Sakshi

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Giod
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Sakshi,We appreciate you taking the time to leave feedback about your stay with us. If there are any specific areas you feel we could improve on, please don't hesitate to reach out to our management team. Your suggestions are valuable to us as we strive to enhance our guest experience.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very well maintained we enjoyed our stay. Staff was great nice hot breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 14 abr. 2024
Hello David,We are delighted to hear that you had a pleasant stay with us and enjoyed the service provided by our staff. It's great to know that you found our breakfast to your liking. We appreciate your kind words and hope to welcome you back in the future.

8/10 Bueno

Kristen

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Kristen, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excelente

Sabrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Sabrina,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to contact us anytime.

10/10 Excelente

Alex

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and easy to access. Pretty good breakfast. Beds were comfy. The arrangement of the room was nice as well.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Alex,We're delighted to hear you enjoyed our convenient location, cozy beds, and our breakfast offerings during your stay. Your kind words about the room arrangement are truly appreciated. Thank you for taking the time to share your feedback with us.

10/10 Excelente

Cloey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptionally Nice Hotel with Professional Friendly Staff. Front Desk Staff are all Awesome and will go over and behond to take care you as their Guests. Rooms are Extremely Nice and Spacious. House Keeping does an Outstanding job keeping them clean and smelling fresh giving you comfortable home away from home feeling.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Cloey,We value your feedback and are delighted to hear that you enjoyed our friendly staff and spacious rooms. Our team takes pride in providing exceptional service to all our guests. We appreciate your kind words about our housekeeping team's efforts in maintaining the cleanliness of our rooms. Please do not hesitate to reach out to our management team for any further assistance or feedback.

10/10 Excelente

Cassandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We've stayed here 4-5 times in the past two years. The staff are always friendly and helpful. The hotel and rooms are Very clean and updated. The bed and pillows are very comfortable. We believe that the breakfast is probably one of the Best we've had during our many years traveling. If you stay here and have a issue, just let the front desk know and they will remedy it quickly!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Cassandra,Thank you for being a loyal guest and for sharing your positive experience with us. We are delighted to hear that you found our staff friendly, rooms clean, and enjoyed our breakfast. We strive to provide excellent service to all our guests, and we are pleased to know that you had a comfortable stay. Should you have any issues during your future stays, please don't hesitate to reach out to our front desk team for a prompt resolution.

2/10 Terrible

Timothy, Ottawa

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was filty. There was feces smeared on the lid of the toilet, the bathroom floor was sticky and had stains all over it, the carpet in the room had mysterious stains on it, and the room smelled. The bed appeared to be clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Timothy,We're disheartened to hear about your recent experience at our hotel. We value cleanliness and guest satisfaction above all else, so we'll ensure your feedback is shared with our housekeeping team for improvement. Our goal is always to provide a comfortable stay for all guests, and we appreciate you bringing this to our attention.

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clean and reasonably priced with a breakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello Edward,Thank you for sharing your positive experience with us! We're glad to hear you found our hotel clean, well-priced, and enjoyed our breakfast. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clean,cheap,nice with brreakfast
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 20 feb. 2024
Hello Edward,We appreciate your positive feedback on our hotel cleanliness, affordability, and breakfast offerings. Our team works hard to ensure a pleasant stay for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team.

4/10 Malo

Sheena, ardmore

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Microwave didnt work called office and they told me i would have to walk all the way to the front if i wanted to heat my food and they still havnt gave me back my deposit
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 25 ene. 2024
Hello Sheena, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the microwave during your stay. Our team strives to provide efficient service, and we regret any miscommunication regarding the front desk request. We recommend contacting our management directly to discuss the matter of your deposit. We appreciate your feedback and will address the issues internally to improve our guest experience.

6/10 Aceptable

Barbara

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
No breakfast, could have been nicer
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 20 ene. 2024
Hello Barbara, Thank you for sharing your feedback. We appreciate your input regarding the issue with breakfast and apologize for any inconvenience caused. We continuously strive to improve and will take your comments into consideration to enhance the overall guest experience.

8/10 Bueno

Alvin, Winnipeg

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Wifi was too weak to connect in the room...tv was finicky
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 8 ene. 2024
Hello Alvin,We apologize for any inconvenience you experienced with the WiFi connection and television in your room. We appreciate your feedback and will share it with our team for further improvement. If you have any other concerns or require assistance, please do not hesitate to reach out to our management. We hope to have the opportunity to serve you better in the future.

2/10 Terrible

Kylee

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
DO NOT EVER STAY AT THIS PROPERTY. They have “long term” renters there that stay on the top floor and are loud and cause all kinds of problems including but not limited to calling the police to get you to leave. Staff do NOTHING about their behavior and ignore it. Worst. Stay. Ever. I left early after the police were called on me by a long term resident claiming to be staff. Or maybe it was staff. I don’t know. But I’m not the type of person that feels safe in something that toxic so I left and got a different hotel. You’d think they’d return my money for nights not stayed. NO. I AM STILL trying to get my money back. Absolute JOKE. Any other hotel in this town would be better and there are a LOT of sketchy hotels in this town but this one is the worst of all.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Manager, el 5 dic. 2023
Hello Kylee, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We strive to ensure a comfortable environment for all our guests, however, we understand that circumstances can vary. If you have any outstanding concerns regarding your reservation, we recommend reaching out to our management directly for further assistance. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

2/10 Terrible

C

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cockroches on wall bathroom toilet. Human hair in tub shower tub walls Leftover bar soap with hair. Hotel staff just opened door no knock thinking empty room Try to cancel my reservation no help Worst ever!!!!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 30 nov. 2023
Hello C, Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We take cleanliness and the privacy of our guests seriously and we will address your concerns with our housekeeping team. If you have any further concerns about your reservation, please contact our management directly.

8/10 Bueno

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Value
The room was clean and comfortable. The property looked like it had been recently upgraded. Excellent value for the money.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 23 nov. 2023
Hello Donald,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found your room to be clean and comfortable, and that you noticed our recent property upgrades. It's wonderful to know that our hotel offered you excellent value for your money. We hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Marcus

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 6 dic. 2023
Hello Marcus,We're sorry to hear that you didn't have the best experience during your stay. We value your opinion and would appreciate it if you could reach out to us directly with any additional feedback so that we can address any concerns. We hope to have the opportunity to improve your impression in the future.

6/10 Aceptable

Arcadio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
For the price and as a nice hotel Where you could get some rest. And a great place to sleep overnight. Bed was comfortable. And was very clean. I would stay there again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 1 nov. 2023
Hello Arcadio, We appreciate your feedback regarding the comfortable bed and clean accommodations. It's great to hear that you had a good night's sleep and would consider staying with us again. We strive to provide a restful experience for all our guests and look forward to welcoming you back in the future.

6/10 Aceptable

Demi

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 15 nov. 2023
Hello Demi, Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We value all guest feedback and will use it to improve our services in the future. We appreciate your time and hope to have the opportunity to welcome you back in the near future.

2/10 Terrible

Joseph

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was cockroaches in the bathroom area....refrigerator did not cool....and when I asked for a wakeup call for 7am on Friday Oct. 20th......no one called at all. Very poor customer service.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 22 oct. 2023
Hello Joseph,We apologize for any inconveniences you experienced during your stay. Please rest assured that we take such matters seriously and will address them promptly. Thank you for bringing this to our attention.

10/10 Excelente

Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 17 oct. 2023
Hello Pablo,Thank you for the perfect score! We are delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon.

2/10 Terrible

Nicholas

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Shower handle broke by barely touching it on my first night. Never got fixed for my second night. Employee didnt even care. Bugs all over the place. Had to sleep with the ligbts on because the roaches came out in the dark and were all over the nightstand. Smelled terrible. Shower floods so you stand in 3 inches of water because of the slow drain. Avoid this place at all costs. The pictures are extremely misleading
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 24 sept. 2023
Hello Nicholas,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

6/10 Aceptable

Edward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property for being a Wyndham. Was not up to par. It was good for the price.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 10 sept. 2023
Hello Edward,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our price as well as our property. Guest comments such as yours help us to continuously improve. Thank you for your business.

4/10 Malo

Amyriss

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manager, el 10 sept. 2023
Hello Amyriss,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Terrible

Renoda

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Worst Days Inn ever
Our stay was terrible first we had to get all the nails out the parking lot so we would not have a flat. Next we had roaches in the room and last the tub was dirty did not want to take a bath or shower. Worst Days Inn I ever stayed in. Ad no we could not change Hotels because it was a Rodeo in town and everyone was booked. Men hollering from the balcony. Throwing quarters at my nieces. Just terrible
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 6 sept. 2023
Hello Renoda, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Melanie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Filthy, disgusting pillows, with NO pillowcases!
Hair all over the bathroom.
Aside from the filth, the room is in complete disrepair. Every surface was worn and dirty.
Two towels in a four person room, I guess we're expected to share.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 1 sept. 2023
Hello Melanie, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Corey

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When I got to my room it was 89 degrees!!!! So couldnt even stay there. Had to go sit at a restaurant
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 1 sept. 2023
Hello Corey, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. We appreciate you taking the time to share your experience.

2/10 Terrible

Rafael

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I very rarely submit reviews - even more so if they are negative. But this is an extreme case. This place is an ABSOLUTE DUMP. Please for your own sake DO NOT stay there. We had a one-night stay in August 2023. When we showed up, the room temperature was at close to 90 degrees with the A/C shut off. It took close to an hour to bring it down to merely 75. The toilet top was missing and the toilet itself made noises all night long. There was a grand total of two small towels provided for the entire room. The room smelled disgusting. And, last but not least... BUGS! One, live, right on the first bed when we opened the door. Then three more found on the room floor the following morning behind the door. And all over -- I mean *all over* -- the property. An absolutely DISGUSTING place. I would filed a formal complaint, but when I saw that the clerk at the lobby barely spoke English I figured it was a lost cause. You would have to pay me to go back -- and I would not, no matter the price. It is THAT disgusting.
Respuesta de Manager, el 17 ago. 2023
Hello Rafael, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Lisa

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
front desk clerk wasn’t very friendly, which not a big deal usually but added to the experience. AC and water were turned off when we got to the room. It was 81 degrees in there and took at least an hour to cool off, the TV screen was cracked, parts of the the floor looked like they were going to fall through, no cups or coffee even though there was a coffee maker. The room was quite cheap but definitely not staying there again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 10 ago. 2023
Hello Lisa,We appreciate the comments, especially with regards to your opinion of our front desk and your comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excelente

Lill

Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 27 ago. 2023
Hello Lill,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad
Very bad, moldy and dirty
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 10 ago. 2023
Dear Guest,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

10/10 Excelente

Gail

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff and clean room was great. No loud people next to us. AC was fabulous. I will stay again.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 10 ago. 2023
Hello Gail,Thank you for sharing your experience with us. We appreciate the input referring to our staff and your comments about our room. We hope to see you again in the future.

10/10 Excelente

Raul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the hotel was very clean and the service was exceptional
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 10 ago. 2023
Hello Raul,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our service. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 Malo

Omene

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was tacky smelly and the floor was like it has never seen a mop
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 10 ago. 2023
Hello Omene,On behalf of our entire staff, we thank you for your business and for your comments regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 Terrible

Stephen

No le gustó: Servicio y personal y condiciones de la propiedad
Power went off only in room…changed rate on the room from what was quoted when reservation was made
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 2 sept. 2023
Hello Stephen,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our rate and comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2/10 Terrible

Beverly

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The bathroom door is off the hinges, bugs on the floor, dirty floor, hair in the bathtub, dirt bathtub & the room smells terrible
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 11 ago. 2023
Hello Beverly, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Aceptable

Thomas

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There wasn't anything that stood out on the property. The bed sheets were dirty and we found small black bugs in one of the two queen beds. The TV didn't work the entire time we were there and there was NO Breakfast the next day.
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 11 ago. 2023
Hello Thomas, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Malo

Verla

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had broken floor tile trip hazard. Didn't get room that booked not king bed. Dirty
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 11 ago. 2023
Hello Verla, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 Aceptable

Stephanie S

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
You get what you pay for. The staff was very friendly. The room smelled like weed. No blow dryer. No alarm clock. Mo ironing board. Mold in the fridge and build up in the overflow drain to the sink. I can deal with all of that, but the floors were visibly disgusting. The bedding was clean and comfortable, the air conditioning unit was quiet and kept the room very cool. Again, you get what you pay for. For a quick nights rest, it’ll do the trick, I slept well and felt safe.
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 11 ago. 2023
Hello Stephanie S, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

4/10 Malo

Javier

Se hospedó 7 noches en abril de 2023
Respuesta de Manager, el 12 ago. 2023
Hello Javier,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Sammye

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 11 ago. 2023
Hello Sammye, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

Ellen

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Days Inn, Ardmore OK
This was the worst motel we have stayed in several years. First, we had to request a different room due to overhead noise. The next room was “nonsmoking” with numerous cigarette burns on the bedding. The refrigerator didn’t cool, the TV only displayed one channel, the floor, flat surfaces, and bathroom walls were extremely dirty, and the breakfast was only dry cereal or toast. The rear steps to the second floor were slanted and difficult to use. I won’t risk staying at a Days Inn again. Can’t believe this place could pass any Wyndham inspection!
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 11 ago. 2023
Hello Ellen, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

4/10 Malo

David

Viaje en pareja, Viaje con mascota
No le gustó: Servicios y condiciones de la propiedad
Only hot water in sink, breakfast was disappointing.
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 11 ago. 2023
Hello David, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza
Property is a bit dated but clean.Staff was very friendly and helpful
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 12 ago. 2023
Hi John,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.